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Carefree Resort & Conference Center

3.5 of 5 37220 Mule Train Road, Carefree, AZ 85377
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Carefree Resort & Conference Center
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Carefree Resort & Conference Center
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413 reviews from our community

Traveler rating
    139
    119
    66
    50
    39
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105
132
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73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Carefree Resort & Conference Center
See the most recent reviews
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

We held our regional meeting at this resort just before labor day weekend, and had a truly wonderful experience. The service was top notch, and the entire staff was incredibly accommodating. Planning a corporate meeting at this resort was very easy, and I knew I didn't have to worry about anything once we arrived. The conference room was beautiful with... More

Was this review helpful? Yes
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello A_peho, Thank you for taking the time to review your conference experience at our hotel. It is always great to hear that our guest really had a memorable and enjoyable experience. We hope to see your group again for your future meeting. All the best, Martha More

Oldsmar, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 2, 2014

It was the best of resorts, it was the worst of resorts. OK, not really the worst but there was certainly some issues. Let me first start with the good; the resort and the grounds are beautiful! I love the southwest United States and this hotel carries the theming wonderfully. The lobby is quite large with a seating area in... More

Was this review helpful? Yes 1
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello David, We want to thank you for your review we always appreciate guest feedback. We are happy you found our resort beautiful. I am glad that you had a chance to enjoy our lounge and had great service from our bartenders. We hope that you come back and see us again soon and enjoy our very popular happy hour.... More

Glendale, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

The resort itself is lovely and frames the mountains and desert of its surroundings. Our room was spacious, clean and attractive, with a roomy balcony overlooking the pool area. However, after a warm check-in greeting, all service went sadly downhill. That evening, we decided to try the happy hour. We seated ourselves, and despite being right in front of us... More

Was this review helpful? Yes
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Alicia M, We want to thank you for your review as it helps us identify were we need improvement. We are glad you loved our resort and had a good and warm check in experience. Please accept our most sincere apology in the issues you encountered with our restaurant and front office department. This is definitely not the level... More

Avondale
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014 via mobile

I've stayed at this hotel 4 times over the past year and this time I was surprised by the lack of cleanliness. The room seemed like it was rushed through. I've never had this problem before and I still love everything about this hotel.

Was this review helpful? Yes 2
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Superchick17, Thank you for your review we are so happy that you love coming to our resort and that our staff goes above and beyond to make your stay memorable. We will definitely address the cleanliness with our housekeeping director so he can make sure it is rectified. Thank you for continuing to be a loyal guest and we... More

El Paso, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

This was a one night stay as we traveled back to Texas. The front desk personnel was very warm and welcoming. I left a very important item in the room, and when I called and to find out if they had recovered it, I got a call from the housekeeping department and they said they had found it. They will... More

Was this review helpful? Yes 2
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Susan V, We are very delighted to hear that you really enjoy your stay. I am happy that our housekeeping staff was able to help you recover your item and that you retrieved it immediately. We hope that you come and visit us soon. All the best, Martha Lopez More

Macgregor, Australia
1 review
5 of 5 stars Reviewed August 16, 2014

A relaxing and beautiful resort. We enjoyed the pool every day and often had breakfast at the restaurant. The tennis courts were well maintained as well. The staff was helpful and any requests were quickly taken care of. Special thanks to Martha and Brian for locating the charger we had left behind and sending it to us. It arrived today... More

Was this review helpful? Yes
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Charlene, We are very happy to hear that you enjoyed your stay. I am also delighted to hear that your charger arrived there safely. We hope you come and visit us soon. All the best, Martha Lopez More

McHenry, Illinois
1 review
5 of 5 stars Reviewed July 19, 2014

Anna at the front desk is awsome freindly . Made us feel welcome from the moment we walked in the door of the resort. We told her we were celibrating out 11 year anniversary and she seemed to be on a mission to make it one we would rember. We are transplanting from the chicago area because of job changes... More

Was this review helpful? Yes
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Hugh, Thank you so much for your review. We really appreciate our guests feedback. I am happy to hear that Anna at the front desk offered you exceptional service. We believe it is the service that makes the difference and we have recognized Anna for doing an outstanding job of making your visit and annyversary memorable. We are also... More

1 review
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 29, 2014

We recently attended a conference at Carefree Resort. The accommodations were good. The front desk staff really helpful. The young lady who helped with our bags was absolutely the best asset the hotel has. She opened doors for people, she spoke and smiled to everyone, took time to answer questions and went out of her way to represent the resort... More

Was this review helpful? Yes 18
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Thank you so much for your review. We appreciate you bringing this up to our attention as this feedback helps us identify where we need to improve to provide the best service possible. We have informed our Food and Beverage manager of your comments as that is definitely not the standard to which we operate. We are happy that you... More

Portland, or
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed at the Carefree Resort and Conference Center for a few days for a wedding. The staff were professional, gracious, helpful, and friendly. As per a few other comments, the rooms could use a thorough cleaning and an update. The food was good - especially at the wedding where Chef Eugene prepared perfect steaks for over 130 guests. The... More

Was this review helpful? Yes 3
Martha L, Manager at Carefree Resort & Conference Center, responded to this review

Hello Carolyn D, Thank you very much for your kind words. We always appreciate positive feedback especially relating to the staff. I have informed our Executive Housekeeper of the comments in regards to the cleanliness of the room. It is this type of feedback that helps the hotel improve thank you for bringing this up to our attention. We hope... More

Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 11, 2014

Last week, on Friday, very spur of the moment, my husband and I decided on an impromptu staycation at Carefree Resort. We went online and they were offering a nice deal with summer rates in place. We booked an upgraded room and we got to use our AAA card for additional savings. They even gave us a very early check... More

Was this review helpful? Yes 1
K M, Manager at Carefree Resort & Conference Center, responded to this review

Thank you roxynrhonda for sharing your experience at our resort. I'm glad to hear that you had a peaceful and relaxing staycation. We look forward to your next visit! Sincerely, Kate Mendez, Hotel Manager More

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Additional Information about Carefree Resort & Conference Center

Address: 37220 Mule Train Road, Carefree, AZ 85377
Location: United States > Arizona > Central Arizona > Carefree
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Carefree Resort & Conference Center 3.5*
Number of rooms: 234
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Also Known As:
Carefree Hotel Carefree
Carefree Resort And Conference Center

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