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Carefree Resort & Conference Center

37220 Mule Train Road, Carefree, AZ 85377
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Carefree Resort & Conference Center
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Carefree Resort & Conference Center
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446 reviews from our community

Traveler rating
    149
    130
    73
    52
    42
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114
139
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78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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  • All months
    (446)
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    (157)
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    (77)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Terrible service, don't stay here! They don't have the rooms readying time and tell you you are added to a priority list. I watched 12 different people come by checking the status of rooms and Waited in the lobby over two hours. Ridiculous I expected more from a resort.

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Torrance, California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

A nice property and very friendly staff. Great room. Off the beaten path if visiting Phoenix area. We were there for spring training and booked last minute. Restaurant has good food and selection you're kinda of a captive audience since not much around to choose from. Quaint little town but not much to do after sundown.

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Colorado Springs, Colorado
Top Contributor
133 reviews 133 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

We loved the layout of the resort. Our room was spacious and overlooked the pool. The food was quite nice and happy hour cocktails were cost effective but not diluted. There are pool tables for the kids and I felt safe for them to wander a bit. The pool and jacuzzi were fantastic! The only constructive criticism I would offer... More 

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Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello RamponaO, Thank you for your review. We are delighted to hear you enjoyed your recent stay with us and you had time to enjoy our restaurant and it's specials! It is also good to hear you had a good time at our pool and Jacuzzi. We do appreciate your feedback and it has been passed along to our Executive... More 

Scottsdale
1 review
2 of 5 stars Reviewed 1 week ago

Made multiple routine requests to staff over course of week, only one was addressed. Many routine expectations not addressed by staff and required multiple requests by several guests to get attention. Never been to a resort before where they ran out of pool lounge chairs by noon daily and refused to provide more. Only housekeeping showed any hospitality or friendly... More 

Review collected in partnership with Easytobook.com

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Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Gaetano Q, Thank you for your review. I want to take this opportunity to apologize for any inconvenience you experienced during your recent stay with us. We really appreciate you bringing this to our attention so that we can identify where we need to improve to provide the best service possible. We are happy to hear that you enjoyed... More 

san jose, ca
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're thinking about renting one of the condos, Carefree Village, through the resort - don't! The condos are amazing, quiet, beautiful but not worth the price the resort charges! Plus the resort doesn't keep the places as nice. The sheets are worn, they don't use bottom sheets. They use flat ones and they inevitably come untucked. We had to... More 

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Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello marvin67, Thank you for your review. We appreciate you bringing this up to our attention as this feedback helps us to identify where we need to improve to provide the best service possible. We have informed our Executive Housekeeper of your comments as that is definitely not the standard to which we operate. We hope you give us another... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Def recomend this resort. Great place. If you get a chance pay a vist at the bar. Ask for I Carlei and Jimmy jams. Great bartending team. Friendly for sure. Carlei a sweetheart :-}~ Jimmy awesome Thank you for having us. You giuys ROCK!!! Woop woop!!!!!

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Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello, Thank you so much for your review. We are happy to hear that Jimmy and Carlie impacted your stay. We will definitely commend them for their great customer service. We hope you come visit us again soon. More 

Cave Creek, Arizona
Top Contributor
152 reviews 152 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two week while we were doing some major work on the inside of our home in Cave Creek. The staff was pleasant and went out of their way to make our stay great. The area is wonderful.

Was this review helpful? Yes 1
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello WoodyD18, Thank you for your review. We are pleased to hear you had a great encounter with our staff and they were able to accommodate you during your stay. We thank you for the feedback and hope to see you again soon! Thank you Kristen More 

Toronto
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a week at the Carefree resort in Carefree Arizona while on a road cycling camp in March 2015. The resort is located about 1 hour from the airport, and Carefree seems like a quiet little place to get away from the hustle of the city. The staff were friendly, and the property was clean and well kept. The... More 

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Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello SunSeaker01, Thank you for your review. We really appreciate guest feedback and are delighted to hear you enjoyed your room as well as our location. It’s great to know that you were able to enjoy the restaurant and bar during your stay and we will be sure to let Carly know your appreciation. We hope to see you again... More 

Salina, Kansas
Top Contributor
101 reviews 101 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property seems to make most of its business from small conventions, weddings, etc., and is an ideal venue for those two events. Carefree is located about 40 miles north of Phoenix, and the surrounding community is well known as a tourist attraction, with numerous art shows, restaurants, and interesting places to visit. Expensive for a casual stay, but appropriate... More 

Was this review helpful? Yes
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Allenflusa, Thank you for your review. We are happy to hear you enjoyed our location and were able to sight see in the town of Carefree and/or Cave Creek. We hope to see you again soon and check out our on-site restaurant next time! Thank you, Kristen More 

Denver, Colorado
Top Contributor
125 reviews 125 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The good: The staff are friendly, able and accommodating. The food (had breakfast/lunch/dinner) is pretty solid (good happy hour too). If you are looking for an easy casual spot to eat and don't want to go off property its a good choice. The menu offers some pretty upscale and moderate dining choices (the higher end of the menu doesn't seem... More 

Was this review helpful? Yes 1
Martha L, Front Office Manager at Carefree Resort & Conference Center, responded to this review

Hello Love2dine054, Thank you so much for your review. Our guest's feedback is very important to us and it helps us to improve. We appreciate you bringing this to our attention. I have informed our Director of Operations as well as Upper Management of your comments. We are delighted to hear you had a great encounter with our staff as... More 

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