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Comfort Inn

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630 South Village Loop, Benson, AZ 85602
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148 Reviews from our TripAdvisor Community

Traveler rating
    95
    40
    8
    3
    2
See reviews for
57
49
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (51)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (38)
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There are newer reviews for Comfort Inn
See the most recent reviews
Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 23, 2015

Rooms were very clean and comfortable. Bathrooms were clean and updated and beds were extremely comfortable. Nice breakfast bar that was well stocked but seating is limited if there is a crowd. We would definitely stay here again!

Was this review helpful? Yes 1
Dean P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for your review and we hope to see you again soon. More 

Flagstaff
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 22, 2015

The Comfort Inn was my holiday home while seeing Kartchener Caverns, Patagonia, Sonoita, Sierra Vista, Willcox in southern Arizona. The staff were exceptional when a problem arose with a dog barking in a room near mine. They dealt with the situation promptly so that I had a great night's sleep and no further problem. The breakfast is outstanding, the location... More 

Was this review helpful? Yes 1
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay More 

Meridian, Idaho
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 19, 2015

Rooms were very nice and quiet. We stayed on the backside of the hotel and could barely hear the highway noise. The pool was heated but we didn't go in due to the high winds. Plenty of places to eat. The hotel had a good guide for restaurants. Only complaint at breakfast was a parent who had three small kids.... More 

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for you for your review and we hope you will stay as our guest again soon. More 

Kalamazoo, Michigan
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

While returning from Mexico I had been on the road for over 12 hours. It was getting late and I was tired of driving. Not much in the way of advertising hotels and I happen to see this property since I was stopping for fuel. I did not have a reservation but stopped. The front desk clerk (I learned the... More 

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Dean P, General Manager at Comfort Inn, responded to this review

We thank you for your comments and we will review policies. More 

Mesa, Arizona
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 17, 2015

While visiting Kartchner Caverns in Benson, AZ, there isn't much to choose from in the way of hotels. We were pleasantly surprised that the Comfort Inn was clean,(my number one priority) and newly updated interior. The rooms were spacious, totally non-smoking, and offered a free breakfast. We would definitely stay there again should we find ourselves going that direction again.

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay and look forward to your next visit. More 

1 review
5 of 5 stars Reviewed March 8, 2015 via mobile

Beautiful hotel, friendly helpful staff. The breakfast was wonderful, the lady working the breakfast bar was just amazing! I think she said her name was Beth. She kept fresh coffee and food items coming even though the dining area was more than full!Kudos to this gem of an employee! Everything was wonderful. Thank you!!!

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Dean P, General Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay with us and we hope to see you again soon. More 

Rapid City, South Dakota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 27, 2015

We enjoyed our stay at the Comfort Inn, in fact we consider it the best hotel of our vacation. We found the personnel friendly and welcoming, the decor very pleasant (but not overdone) Arizona flavor, and rooms and common areas very clean. The room amenities were of good quality. We don't usually select Comfort Inn, but based on this experience... More 

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Dean P, General Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

St. Louis, MO
Top Contributor
87 reviews 87 reviews
48 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed February 8, 2015

At the front desk there is a sign that urges you to report any problems so they can be corrected. As you will see that promise didn't quite work out on our visit. First check in. When I entered the lobby there was no one behind the desk. I waited a few minutes because I thought surely the clerk would... More 

Was this review helpful? Yes 1
Dean P, General Manager at Comfort Inn, responded to this review

I am sorry we were unable to address your concerns in a manner to meet your satisfaction. More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

Staff were extremely helpful. Made sure everything was OK for handicapped individual. I definitely would stay there again as it is close to Tucson, Tombstone, Bisbee and many sights like the caverns. Head housekeeper was very attentive and made sure her staff did their job thoroughly.

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Dean P, General Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay and thank you for your positive input. More 

New York City, New York
Top Contributor
759 reviews 759 reviews
69 hotel reviews
541 helpful votes 541 helpful votes
3 of 5 stars Reviewed January 30, 2015

Noise from all-night running screaming trains, noise from the highway, noise from people talking and loud TVs coming from the paper-thin walls, noise from the fridge and from heating/cooling systems near by, if you can think of any other noise (I cannot, having spent a sleepless night), this hotel has it. I realize it's not the employees fault, it's on... More 

Was this review helpful? Yes 1
Dean P, General Manager at Comfort Inn, responded to this review

I would like to apologize for your having troubles sleeping during your state. We will do our best to find out why your room was so noisy and work correct this. Thank you for your input. More 

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