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Comfort Inn

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630 South Village Loop, Benson, AZ 85602
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Comfort Inn
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Comfort Inn
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146 reviews from our community

Traveler rating
    95
    39
    8
    2
    2
See reviews for
56
49
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Claremont, New Hampshire
Top Contributor
53 reviews 53 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on the way out of Tucson and found it to be a great stop. The front desk lady greeted us warmly and was very pleasant as she chatted during our check in. After seeing other reviews about highway noise, we simply asked for a room on the back side and it was very quiet and peaceful. The... More 

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay with us and we look forward to having you as our guests again soon. More 

Charlotte, NC
Top Contributor
115 reviews 115 reviews
72 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It seems to be a hit or miss deal with Choice Hotels. We have stayed in some questionable ones but we have never stayed in a better managed Comfort Inn than this one in Benson. Grounds were clean and well maintained, personnel were pleasant and helpful, the room was clean, quiet and well appointed with NO signs of wear, The... More 

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback, we are happy you enjoyed your stay and hope you will return soon as our guest. More 

Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have visited this Comfort Inn three times and plan to use the location for traveling West. Rooms are clean, beds are comfortable and the staff is friendly and accommodating. The windows open so we had fresh air all night. The bedding can be purchased so we brought two new pillows home.

Was this review helpful? Yes
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy that you continue to stay as our guests and you are always enjoying your stays. On behalf of the staff we look forward to seeing you again soon. More 

Sherwood Park
Top Contributor
55 reviews 55 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We got the last 2 rooms and found them expensive for the location. Breakfast was adequate, staff friendly and wi-fi was also adequate. The rooms are clean and the bed and pillows were good. For the price I would consider other hotels in Benson.

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We thank you for choosing to stay with us and are glad you enjoyed your stay. More 

Ohio
Top Contributor
99 reviews 99 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Comfort Inn in Benson AZ was built 17 years ago but was owned by another hotel company before the present owners bought the place and remodeled it. It is a bout 8 miles north of Kartchner Caves, which is why we stayed here. They have standard hotel rooms, but they include a microwave and a refrigerator; the place is... More 

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay with us. You will be glad to know that all Comfort Inns are 100% Smoke Free. More 

1 review
3 of 5 stars Reviewed 5 weeks ago

Arrived at Comfort Inn Benson, last minute over night stay. Walked in and the front desk lady Dianna did not greet us but instead gave a dirty stare then as I asked to reserve 2 rooms for the night she corrected me with an attitude and told me that "reserve" means to hold a room for a different day. At... More 

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are sorry you had an unpleasant experience with one of our employees. We will definitely have a training session with this employee. I can assure you this is not normal behavior for our employees. We hope you will consider staying with us again. More 

Rossville, Indiana
Top Contributor
104 reviews 104 reviews
34 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 31, 2015

We have stayed here several times recently and have been very well pleased. The staff is friendly and helpful, the rooms are clean and comfortable. It is a well built property which helps make the rooms quiet, however we still request a second floor room to avoid the distraction of noisy guests overhead. If you like to have a place... More 

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Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback. The staff here have worked hard to maintain the same services that guests have come to expect from us over the years. More 

Cranbrook
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 24, 2015

This hotel seems relatively new. It is decorated in a southwest theme. The lobby was clean and welcoming. They offers a nice breakfast and a heated pool. Best of all it was only 10 minutes to the Kratchner Cavern State Park.

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Dean P, Public Relations Manager at Comfort Inn, responded to this review

We are very happy you enjoyed your stay as our Guests. This facility is 16 years old and is very well maintained. More 

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 23, 2015

Rooms were very clean and comfortable. Bathrooms were clean and updated and beds were extremely comfortable. Nice breakfast bar that was well stocked but seating is limited if there is a crowd. We would definitely stay here again!

Was this review helpful? Yes 1
Dean P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for your review and we hope to see you again soon. More 

Flagstaff
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 22, 2015

The Comfort Inn was my holiday home while seeing Kartchener Caverns, Patagonia, Sonoita, Sierra Vista, Willcox in southern Arizona. The staff were exceptional when a problem arose with a dog barking in a room near mine. They dealt with the situation promptly so that I had a great night's sleep and no further problem. The breakfast is outstanding, the location... More 

Was this review helpful? Yes 1
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay More 

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