this hotel was not stunning in anyway but the service was great. the rooms were clean and comfy..a little stuff at times but overall clean. the only pool in town and breakfast needed help but i would stay here again. bestwestern has cheap furniture and gross restuaurant more

We stayed one night in Valdez at the Mtn. Sky Hotel and Suites (Aspen Hotel) in a suite for $180.00; We were told it was the LAST room they had; smoke detector was going off when we entered the room; called the front desk and ask if someone could fix it; was told the gal from front desk will be... more

There's been some sort of change of ownership, so the exterior sign has had the "Aspen" removed, but you will see "Aspen" still on most items in your room (soaps, placards, etc.). We stayed there one night before catching the early morning ferry to Whittier. By using a booking website, we got a very fair price for a midsummer hotel... more

This hotel was very grim. Room was small and in dire need of renovation. The bed was soft, blankets old and dirty looking, sheets not even tucked in. The internet did not work in the room and when I asked about it I was told "Oh yeah, it's been down for the last three weeks." Not exactly what a business... more

The hotel was nothing like the discription online. We did not get the room that we reserved. Found out after we arrived that although they take reservations, it's first come first serve. We also requested first floor accomodations because my husband had an injured leg. We were told that wouldn't be a problem. When checking in we were told there... more

Not a "new" hotel. Carpets stained, rooms very 'used',staff is not friendly. Pool did not open on time and therefore we could not use it. We were told "the employee with the key" was late for work. We booked this hotel because it was new and had a pool. The staff would not give us any discount on the room... more

We booked rooms directly with hotel. When we showed up, they did not have the rooms we booked. We had to use the pull out couch. It was broken. We had booked a family suite room which was a king bed, pull out couch, and a pair of bunk beds. They gave us a jacuzzi suite which just had a... more

I stayed here with Valdez Heli ski Guides. After reading the reviews I was apprehensive however I found the hotel to be clean and for the most part comfortable. My gripes are 1) the walls are a thin as paper and you can hear everything going on inside and outside the hotel and 2) the room was quite warm so... more

I'm in Valdez about six times a year for work, and I'm always dissapointed when the Best Western and the Totem Inn is booked, because the Aspen Hotel is my last choice. Rooms are clean, but some can be very noisy near the storage rooms, with staff slamming doors all night long. They also turn the heat up too high... more