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Mountain Sky Hotel

100 Meals Ave, Valdez, AK 99686
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144 Reviews from our TripAdvisor Community

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Traveler rating
    24
    32
    54
    19
    15
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25
48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Chicago, Illinois
Level Contributor
143 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My first room (215) was about 90F when I arrived and then the fan I was given sucked in the kitchen exhaust which made it uninhabitable. I was given a room on the 100 level (downstairs, which was difficult as I was walking with a cane and could not bend my right knee). In that room there were a couple... More 

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Bath
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here June just passed, not great, room was not cleaned, staff seem quite young.Don't expect too much, all the other hotels we stayed at in Alaska were ok. They need to improve. There were 44 in our party and we all thought the same,it was quite grubby in places, no bath mats, the whole place seemed neglected.

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Caloundra, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in this hotel in the last few days. The only good thing I can say about the hotel is that the beds were comfortable and that the reception desk staff were moderately friendly. The service is poor overall from the staff. No smiles, no "Hello, how are you today?" And generally poor interpersonal skills. We... More 

Was this review helpful? Yes 1
Santa Rosa, California
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived late ( 9pm) so we must have got the last room. Warm day, window open but there was an oven exhaust fan below the window and we cooked all night. I asked to change rooms, none to be had unless I went down into the lower levels and after viewing, said no. Those felt like a dungeon. Our room... More 

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Blue Mountain, Mississippi
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to Valez, AK without reservations and were unable to stay at the first place only one night. We didn't stop at Mountain Sky the first night because of the road appearance (sagging curtains on the bottom floor, etc.). We wanted to stay a second night in Valdez and this was the only place with a vacancy. We saw... More 

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mariainak
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in 319 and it was HOT! The room temp ranged from 81 to 80 F. The temp. outside was only 72 at max. The hallway was cool, so if you are in this predicament prop open the door and turn on the provided fans. The room we stayed in was an extended stay room and it was nice!... More 

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Billericay, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our room for 2 nights was clean but very warm. With no air-con the only option was a desk fan and a slide open window with fly screen. The staff on arrival were efficient but the response about room temperature was "it is summer". No breakfast and very limited evening meal. We would never have chosen the uotel on kerb... More 

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Lytham St Anne's, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is comfortable enough but the rooms are dingy and could be cleaner. However there i tea and coffee freely provided in the hallway and it is conveniently located near to a supermarkets. As there is a fridge and microwave in the bedroom this is handy if you don't want to eat in the restaurant which has a limited... More 

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Anchorage, Alaska
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 20, 2015

April 23-26, 2015 We drive to Valdez for the basketball tournaments and always looked forward to staying at ur hotel. Loved your staff with their always welcoming customer service. This year like every other year we traveled with the team and decided to reserve two rooms. One night we called the front desk to ask for more pillows and a... More 

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello, Thank you for your review here and on Yelp. I apologize for the timeliness of my response as I had just gotten back from vacation. I was not onsite when you and your group were in the hotel. As I explained to ******, when you sign the sign-in sheet, the cardholder is responsible for EVERYTHING in the room. If... More 

Anchorage, Alaska
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 27, 2015

The price of the rooms off-season were very reasonable but the room was musty smelling upon first entering. The bathroom had no toiletries within. The biggest thing that turned me off was the fact that when housekeeping came in each day, they only made the beds and refreshed the towels. The bathroom fixtures were never wiped down and I am... More 

Was this review helpful? Yes 1
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello Melissa, Thank you for your review. I apologize for the lack-luster housekeeping my staff provided to you on your recent visit. Unfortunately, the work ethic in this town is lacking with the younger generation. That is no excuse, but a reality for many of the business owners and managers. Since your review, we have hired 3 housekeepers, releasing 2... More 

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