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All 5 Valdez hotels

Mountain Sky Hotel

3.0 of 5 Hotel   |   100 Meals Ave, Valdez, AK 99686
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Ranked #3 of 5 hotels in Valdez
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  • Reviews (120)
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120 people have reviewed this hotel

Traveler rating
    24
    26
    44
    14
    12
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20
39
10
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
1 review
3 of 5 stars Reviewed 2 days ago NEW

My family recently stayed in room 334. Upon entering the room we noticed that the floor had a wet spot with a small fan pointed at it. Maybe a spill from something in the fridge. The very nice new comforters were not placed inside their duvet covers. There was a smell about the place which was probably from the old... More

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Top Contributor
126 reviews 126 reviews
43 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is a mix. Attractive lobby, clean beds, dirty carpet, clean bathroom badly in need of refurbishing with a shower which keeps changing temperature. An old coffee machine that looks unsafe. Room facing the noisy highway but lovely view of distant mountains. It was OK for one night before catching the ferry. Easy walking distance to the harbour.

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Chicago, IL
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This year marked our 3rd visit to gorgeous Valdez and our 3rd stay at Mountain Sky. One of the best things about Valdez is that it's not that "touristy" - most visitors never venture this far. But, that means the bar for quality accomodations is not set all that high. We've looked into ALL the lodging options in the area,... More

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello, Thank you very much for your review. I believe your review pretty much sums up what are trying to do with the hotel. Yes, our front desk staff is young and inexperienced. We are working with them everyday to bring them up to our guests' expectations. I am pleased our group sales manager was able to handle the issue... More

London, United Kingdom
Top Contributor
107 reviews 107 reviews
105 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 1 week ago

We only had a glimpse of this motel style accommodation as we arrived late and left early for the ferry. Our impressions were mixed. First the bad news. The check in experience lacked competence. Every step by painful step for tired travellers was taken slowly and separately - voucher, ID, credit card, vehicle registration. Driving to the side entrance to... More

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! Thank you for your review. It seemed you were part of a self-guided travel tour of AK. Our check-in process does seem laborious, but it is necessary for billing purposes with the tour company you booked with. We do require an address, phone number, and car info at check-in. 1, if you leave anything behind.. we know where to... More

Anchorage
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

In my opinion, a Hotel indicates service and amenities. This establishment had neither. The front desk clerk could not tell me what was offered with the breakfast buffet. Furthermore, it was not clear that the buffet was not included with the price of the room. There are no flowers on the pillows...no "dining"(see website)...and to top it off, I was... More

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! I apologize we did not meet your expectations. Let me address the finer points of your review.. The breakfast has never been a part of the room rate. That is explained to all guests when reservations are made. Yes, there are no flowers on the bed. In fact, we are no longer using the brown bedding to simplify our... More

Anchorage, Alaska
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Like the saying is ~ It isn't gold! While I believe in the freedom of speech, I'll say a few things here to help my fellow travels and then I'll be writing a letter to the manager to fully explain our displeasure. When traveling always try to book full in advance so that you can get the accommodations at the... More

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello Joyce, Thank you for your review. I apologize we did not meet your expectations and am looking forward to your letter so that I can share that with my staff. In regards to the windows, we tried to procure a lift to have our maintenance & housekeeping staff to clean the windows outside. No rugged terrain lifts are available... More

Kent, Washington
Top Contributor
66 reviews 66 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent two adequate nights at the Mountain Sky during a recent stay, and it was...adequate. Some comments by both previous reviewers and the management's rebuttals are spot on -- things like the boarded up basement windows do give it a dubious feel driving up, and yet anyone going needs to remember that they are not in Seattle, Anchorage, New... More

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello Dave n Peggy, I thank you for your thorough review. We are definitely located at the "end of the supply line." I apologize for the lack of professionalism and courtesy our front desk clerk displayed and will work on his "people skills." We have plans to replace our mattresses and tv's and have recently secured a loan to do... More

Rockford, Illinois
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked our reservation through Booking.com and were told that entitled us to an 'upgrade' for a jacuzzi room. While desired by some, not us! When I said, 'no, thank you,' the young man at the desk politely said he couldn't change it. The first floor room was very clean with a spacious bathroom (the spa tub is in the... More

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Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! Thank you for your review. We do have renovations planned for the winter. Booking.com and other 3rd party sites charge a commission which is why changes cannot be made. In the future, please contact us directly so we can possibly offer you a better rate. I am pleased your stay was comfortable and hope you are able to visit... More

Weldon, California
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 8, 2014

We used the Alaska tour saver book Coupon and got two nights for the price of one, a great deal. It looks like this hotel is in the middle of updates, or I hope that is the case. Over all for the price it was clean and friendly.

Was this review helpful? Yes 1
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! Thank you for your review. The AK tour saver book is a new program for us this year. I am ecstatic that your stay was pleasant! We are definitely in the middle of updating the hotel. I am hopeful you are able to stay with us again and see the progress! More

Minneapolis, Minnesota
Top Contributor
222 reviews 222 reviews
33 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed December 30, 2013

We had no choice in hotels while in Valdez because we took a Globus tour. I understand that not all the places we travel to will have the best accommodations, and Alaska is probably more rugged than what I am accustomed to in terms of travel. If the rooms are clean and the staff is nice, I can deal with... More

Was this review helpful? Yes 1
Jason H, Manager at Mountain Sky Hotel, responded to this review

Hello, thank you for review! it looks as though you were part of a tour group. i hope you enjoyed your stay. let me address the finer points of your review: I do agree that rooms and bathrooms are a bit small, but we have the largest standard rooms in Valdez. basement level rooms are used as a last resort..... More

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Additional Information about Mountain Sky Hotel

Address: 100 Meals Ave, Valdez, AK 99686
Location: United States > Alaska > Valdez
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mountain Sky Hotel 3*
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Also Known As:
Mountain Sky Valdez

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the head of the Azure waters of the Prince William Sound, nestled beneath the Chugach Mountains - Mountain Sky Hotel & Suites is the perfect choice for the adventurous traveler and the home-away- from-home vacationer alike. Enjoy the largest standard rooms in the area with easy access to adventure and the stunning wildlife of the sound......... ... more   less 
Number of rooms
95

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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