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Jaz Lamaya Resort

Travelers' Choice award winner
P.O. Box 5, Gorayfat Bay, Marsa Alam, Egypt (Formerly Iberotel Lamaya Resort)
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Jaz Lamaya Resort
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1,212 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
  • All months
    (1212)
  • Mar-May only
    (312)
  • Jun-Aug only
    (361)
  • Sep-Nov only
    (281)
  • Dec-Feb only
    (258)
All months
Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed as a family for a week in July. From the moment you arrive at the airport to the time when you leave, you are looked after and everything is well organised and easy. The hotel is only 10 minutes from the airport and check-in at the hotel is excellent, very quick and friendly. All the staff at this... More 

Was this review helpful? Yes
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Mold
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited Lamaya resort in July 15, the hotel has a wonderful pool and access to one of the best house reefs in Egypt. The hotel staff are very efficient and friendly. The animation team are very active and will soon have your children involved in all sorts of activities, this is a family hotel that allows adults to relax. If... More 

Was this review helpful? Yes 1
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Cambridgeshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel from the 8th July-15th July. First impressions are key to any visit everyone knows that and they all welcomed us with beaming smiles as they handed out biscuits and juice to everyone before inviting everyone into the restaurant (they kept it open so we could eat) The pool area is large and is beautiful as... More 

Was this review helpful? Yes 4
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Crawley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service, amazingly clean throughout, the whole layout was amazing The staff more then happy to help you in any way, shops nearby The Thompson rep Mahmoud was extremely helpful and always there if needed Rooms were totally cleaned each day, beach was lovely with plenty of sun beds for everyone Most amazing hotel with staff that do care about... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This july has been my 3rd visit to lamaya and I would happily do a 4th ! The staff are all amazing and do everything they can to try and make you feel welcome and they work so hard to try and help you. Yes there a few little things that people will pick at and try and say the... More 

Was this review helpful? Yes 3
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Thrapston, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our third trip to The Lamaya and the first since it was aquired by the Jaz group from Iberotel.The room was perfect for us (myself and two sons) and was kept in excellent order throughout our stay. The staff were all very friendly and accomodating, as was the Thomson rep, for whom nothing is too much trouble. The... More 

Was this review helpful? Yes 1
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any... More 

Boston, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Marsa alam was our first holiday abroad and we was not disappointed at all the transfer from the airport to the hotel was quick and easy , arriving at the hotel we was welcomed instantly the room was spotless we wouldn't have wanted it any other way. The children loved the swimming pool we'd sit by the pool and watch... More 

Was this review helpful? Yes
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My son and I have just returned from a week here, booked purely for the dive school and house reef, however we had found the overall package great value and standard really really good. Marsa Alam is only serviced by Thomsons Flights which keeps it to once a week. On arrival in MA you need a visa which is $25... More 

Was this review helpful? Yes
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a 2 week stay at Jaz lamaya hotel and I highly recommend the hotel and resort it was perfect in every way. The staff made the holiday they were so friendly helpful kind and as for our Thomson rep Mahmoud you couldn't meet a nicer guy. Brilliant with the children very helpful and gave honest... More 

Was this review helpful? Yes 5
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed More 

Portsmouth, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Second time to the Lamaya and even better than the first.All the staff were fantastic.They take customer satisfaction seriously here and always asking if things are OK.Rooms always spotless,food superb and pools clean.I can not recommend this hotel highly enough,if you go you won't be disappionted

Was this review helpful? Yes 3
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Animation Team(11)
  • Pool bar(6)
Questions? Get answers from hotel staff and past guests. Ask a question

1,176 photos of this hotel

Traveler photos: See what travelers like you saw

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Pool/beach area (230)
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Hotel & grounds (222)
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Room/suite (109)
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Family/play areas (9)
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Dining (45)
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Bathroom (13)
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Other (444)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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View from room (2)
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Family/play areas (9)
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Pool/beach area (3)
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Dining (2)
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Room/suite (5)
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Other (11)
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