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Jaz Lamaya Resort

Travelers' Choice award winner
P.O. Box 5, Gorayfat Bay, Marsa Alam, Egypt (Formerly Iberotel Lamaya Resort)
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1 room 1 guest
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Jaz Lamaya Resort
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1,251 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Swedish first
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English first
  • All months
    (1251)
  • Mar-May only
    (312)
  • Jun-Aug only
    (400)
  • Sep-Nov only
    (281)
  • Dec-Feb only
    (258)
All months
Oss, The Netherlands
1 review
5 of 5 stars Reviewed 3 days ago NEW

this is our 3 time and again is was a very nice stay. our kids liked the pools very much. and the aqua parc is very nice. and their is a good Diving and snorkling bay. the animation is very good. much better than other hotels.

Review collected in partnership with this hotel

Was this review helpful? Yes
West Sussex
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, the staff strived to provide us with an enjoyable holiday experience. The resort is very well maintained inside and out. This was our second visit and only a couple of things stop me from rating this hotel as 'excellent'. The 'Relax', lower pool was often far from this. Balls constantly being thrown around - constant ear piercing shrieks and... More 

Was this review helpful? Yes 1
Luton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Have been to the same hotel 5 years ago it was very disappointed to find that nothing had changed and the same problems were still their. The weather was great and the staff were great but the day time and evening entertainment was poor. By around 10pm their is nothing to do. There is only so many nights you can... More 

Was this review helpful? Yes 2
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Guests, Thank you for choosing Jaz Lamaya resort to spend your holiday. Our team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest. Ido apologize that we didn't accomplish this for you and we welcome any suggestions for improving... More 

england
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't rate this hotel high enough. All the people working there from the gardeners up were very friendly always said hello when they saw you. Room cleaner went above and beyond I was ill one day and he brought extra water and then came in and made me tea, his towel sculptures were brilliant. Hotel animation team one of the... More 

Was this review helpful? Yes 3
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel in a small Bay. Good choice of swimming pools and a water park. wet shoes needed as tiles around pool burnt your feet and we're very slipy when wet. Sunlongers were not surpose to be reserved but hotel did not seem to follow there own policy of a max of 2 hours before towels were removed. Food was... More 

Was this review helpful? Yes 2
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Guests, Thank you for choosing Jaz Lamaya to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest. Ido apologize that we didn't accomplish this for you and we welcome any suggestions for improving and... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

lovelly hotel one of the better ones, animation very good, staff very kean to please if you like snorkeling this is the place no red flags food very good, very clean everywhere,animation fantastic kept my two kids entertained all day all in all highly recomended

Was this review helpful? Yes 2
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Derby, United Kingdom
Level Contributor
441 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from the most exciting holiday in Marsa Alam, Egypt. We travelled with Thomson to this All-Inclusive Resort and had an amazing Rep called Mahmoud who was so responsive and attentive and always there when needed. The hotel is very well kept, the gardens and trees are constantly being trimmed and looked after, the rooms we had... More 

Was this review helpful? Yes 1
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Melton Mowbray, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having just recently returned from Jaz Lamaya, it has been one of the best holidays we have been on- actually, probably THE best. Having never been to Egypt before we were very excited about going and it didn’t disappoint. Arrival in Marsa Alam airport was effortless(buy your visa from the bank on the left hand side in arrivals- it is... More 

Was this review helpful? Yes 4
advisor201074, General Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your very positive praise and comments regarding the hotel and staff. Thank you once again, Ashraf Ayed General Manager More 

Dorset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travelled as a large family group of ten, we had 4 rooms. The hotel is very clean and well maintained. The grounds are beautiful and the hotel location is excellent, with it's own bay, water park, shops and only 10 minutes from the airport. Food on the whole is good but a good tip is eat early as the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Sir & Madam, Thank you for choosing Lamaya to spend your vacation and for taking the time to write a review. The Team here at Lamaya are grateful and would like to thank you for your positive praise and comments regarding the hotel and staff thank you again for your critical and valued feedback . Thank you once again,... More 

Guildford
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went to Jaz Lamaya with my family for a 2 week holiday in July 2015. We had never been to Egypt before and were looking forward to 2 weeks of All inclusive dining and to be able to chill out with the kids. We stayed in a family room that was impeccably cleaned on a daily basis. We were... More 

Was this review helpful? Yes 2
advisor201074, Manager at Jaz Lamaya Resort, responded to this review

Dear Guests, Thank you for choosing Jaz Lamaya Resort to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback.... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Animation Team(11)
  • Pool bar(6)
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1,183 photos of this hotel

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Hotel & grounds (222)
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Other (451)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Pool/beach area (3)
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Dining (2)
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Room/suite (5)
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Other (11)
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