We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace Port Ghalib

Travelers' Choice award winner
PO Box 23 | Port Ghalib, Marsa Alam, Egypt (Formerly InterContinental The Palace Port Ghalib Resort)
The Palace Port Ghalib
Write a Review

870 reviews from our community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    644
    162
    46
    14
    4
See reviews for
236
445
53
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (870)
  • Mar-May only
    (261)
  • Jun-Aug only
    (222)
  • Sep-Nov only
    (193)
  • Dec-Feb only
    (194)
All months
Kiev, Ukraine
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my friends in the middle of July 2015. We were welcomed by very pleasant way, the check-in was fast. As we had our flight late at night, we had dinners in our rooms. The rooms are big, modern and comfortable. The territory is not large, however it's very beautiful. The pool is quite and... More 

Was this review helpful? Yes 2
Mohamed H, Manager at The Palace Port Ghalib, responded to this review

Dear Our Valuable Guest, Thank you for choosing The Palace Port Ghalib and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard... More 

Zevenaar, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is very clean, and the staff are very friendly and helpful. The food was also good, every day another buffet theme like Oriental or Italian, lots of variation. Everything was taken care of, clean rooms and fresh towels every day. Big bathroom with a shower and a bath. Excellent!

Was this review helpful? Yes
Mohamed H, Manager at The Palace Port Ghalib, responded to this review

Dear Our valuable guest, Thank you for choosing The Palace Port Ghalib, Your home away from home and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. We truly appreciate your kind feedback and usual support to our team members and our management. We... More 

Portsmouth
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I should have done this ages ago - This resort is great, near the marina where lots goes on. The hotel food is pretty ok, one needs to get used to what is where and realise they also have an A La Carte, not just the buffet! We were always looked after by all the staff - restaurant, pool, reception.... More 

Was this review helpful? Yes
Mohamed H, Manager at The Palace Port Ghalib, responded to this review

Dear Our valuable guest, Thank you for choosing The Palace Port Ghalib, Your home away from home and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. We truly appreciate your kind feedback and usual support to our team members and our management. We... More 

Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Super quiet hotel. Very good service. Nice swimming pool. Good food. Very clean. Personal is gentle. Super location. Easy to see the underwater world at the house rif. To get there back as soon as possible for the next vacation :-)

Was this review helpful? Yes 1
Mohamed H, General Manager at The Palace Port Ghalib, responded to this review

Dear Our valuable guest, Thank you for choosing The Palace Port Ghalib, Your home away from home and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. We truly appreciate your kind feedback and usual support to our team members and our management. We... More 

Moscow, Russia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Palace is the newest jewel in Red Sea Hotels Group crown. To keep high Intercontinental standards, the new management decided to keep it on HB basis. Right choice. The new General manager Mr. Hisham Kamel is very friendly and professional. He personally supervised guest needs and satisfaction and offered some good benefits for VIP Mahara club members. Cocktail party... More 

Was this review helpful? Yes 4
Mohamed H, Manager at The Palace Port Ghalib, responded to this review

Dear Mr. Konstantin, Thank you for choosing The Palace Port Ghalib, Your home away from home and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. We truly appreciate your kind feedback and usual support to our team members and our management. Your praises... More 

Eindhoven, The Netherlands
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 29, 2015

We stayed in The Palace (formerly Intercontinental Palace) the end of May 2015 for a relaxing week of sun, sea and beach. We stayed in several other places in the Marsa Alam area but this hotel was definitely the best. The hotel looks well maintained and the rooms are clean. It was not busy when we were there so we... More 

Was this review helpful? Yes 3
Llanelli, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

The Palace is without doubt the most luxurious hotel in Marsa Alam, the rooms are spacious and well decorated, the restaurants The Oasis, which is the main restaurant where you can eat outside and The Lagoon which is used for Lunch and evening meals, both cater for the European guests with a wide selection of food, the hotel is right... More 

Was this review helpful? Yes 1
Mohamed H, Front Office Manager at The Palace Port Ghalib, responded to this review

Dear Our Valuable Guest, Thank you for choosing The Palace Port Ghalib and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard... More 

Cardiff
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 16, 2015

Just returned from this hotel and have to say we did not encounter the problems that malkomalko describes, we had nothing but good service from arriving, checking-in was quick and easy, special thanks to our waiters Mahmoud Fathy Fouad & Mahmoud Fatah ( hope i got your names right guys) and Hussein from guest relations who took us around the... More 

Was this review helpful? Yes 1
Mohamed H, Front Office Manager at The Palace Port Ghalib, responded to this review

Dear Our Valuable Guest, Thank you for choosing The Palace Port Ghalib and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard... More 

Budapest, Hungary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 12, 2015 via mobile

Bad Service, Dont respect The guests, long waiting if You check in before 14:00. All The staff (reception, room service, restaurant) wait tips from You, like gipsy. We was three many times, before it was very good hotel (INTERCONTINENTAL) now its really TERRIBLE. When You have a dinner in restaurant, it feels like You stay in prison Or camp of... More 

Was this review helpful? Yes 4
Mohamed H, Manager at The Palace Port Ghalib, responded to this review

Dear Reviewer, Many thanks for taking the time to complete a Trip Advisor review about The Palace Port Ghalib. Guest feedback is important for the hotel as it allows us to better understand where we are performing to an excellent standard and areas we can look to further improve for the benefit of all our current and future guests. I... More 

Utrecht, The Netherlands
2 reviews
4 of 5 stars Reviewed May 7, 2015

The hotel is just amazing; although it's big, the ambience is very cosy..Great place to stay for both a romantic getaway or a family vacation. Rooms are spacious. The dining area is phenomenal and the food is so good. Big thank you for the kitchen staff. Lunch is at another restaurant that belongs to a different hotel but the quality... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

980 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (949)
Viewed
Hotel & grounds (247)
Viewed
View from room (29)
Viewed
Room/suite (113)
Viewed
Dining (78)
Viewed
Pool/beach area (233)
Viewed
Bathroom (11)
Viewed
Other (238)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (5)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Marsa Alam hotels
5.1 mi away
Iberotel Coraya Beach Resort
14.6 mi away
Hilton Marsa Alam Nubian Resort
0.1 mi away
Siva Port Ghalib
Siva Port Ghalib
#28 of 69 in Marsa Alam
4.0 of 5 stars 1,042 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Jaz Dar El Madina
Jaz Dar El Madina
#2 of 69 in Marsa Alam
4.5 of 5 stars 898 reviews
0.7 mi away
Marina Lodge at Port Ghalib
Marina Lodge at Port Ghalib
#19 of 69 in Marsa Alam
4.0 of 5 stars 1,077 reviews
4.8 mi away
Jaz Samaya Resort
Jaz Samaya Resort
#3 of 69 in Marsa Alam
4.5 of 5 stars 90 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities