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The Palace Port Ghalib

Travelers' Choice award winner
PO Box 23 | Port Ghalib, Marsa Alam, Egypt (Formerly InterContinental The Palace Port Ghalib Resort)
Hotel amenities
The Palace Port Ghalib
Best prices for: 1 room 1 guest
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Ranked #4 of 67 Hotels in Marsa Alam
A recent review
5 of 5 stars reviewed yesterday
tommy25519 Eindhoven, The Netherlands
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842 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eindhoven, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in The Palace (formerly Intercontinental Palace) the end of May 2015 for a relaxing week of sun, sea and beach. We stayed in several other places in the Marsa Alam area but this hotel was definitely the best. The hotel looks well maintained and the rooms are clean. It was not busy when we were there so we... More 

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Llanelli, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Palace is without doubt the most luxurious hotel in Marsa Alam, the rooms are spacious and well decorated, the restaurants The Oasis, which is the main restaurant where you can eat outside and The Lagoon which is used for Lunch and evening meals, both cater for the European guests with a wide selection of food, the hotel is right... More 

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Mohamed H, Front Office Manager at The Palace Port Ghalib, responded to this review

Dear Our Valuable Guest, Thank you for choosing The Palace Port Ghalib and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard... More 

Cardiff
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from this hotel and have to say we did not encounter the problems that malkomalko describes, we had nothing but good service from arriving, checking-in was quick and easy, special thanks to our waiters Mahmoud Fathy Fouad & Mahmoud Fatah ( hope i got your names right guys) and Hussein from guest relations who took us around the... More 

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Mohamed H, Front Office Manager at The Palace Port Ghalib, responded to this review

Dear Our Valuable Guest, Thank you for choosing The Palace Port Ghalib and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard... More 

Budapest, Hungary
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Bad Service, Dont respect The guests, long waiting if You check in before 14:00. All The staff (reception, room service, restaurant) wait tips from You, like gipsy. We was three many times, before it was very good hotel (INTERCONTINENTAL) now its really TERRIBLE. When You have a dinner in restaurant, it feels like You stay in prison Or camp of... More 

Was this review helpful? Yes 4
Mohamed H, Manager at The Palace Port Ghalib, responded to this review

Dear Reviewer, Many thanks for taking the time to complete a Trip Advisor review about The Palace Port Ghalib. Guest feedback is important for the hotel as it allows us to better understand where we are performing to an excellent standard and areas we can look to further improve for the benefit of all our current and future guests. I... More 

Utrecht, The Netherlands
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is just amazing; although it's big, the ambience is very cosy..Great place to stay for both a romantic getaway or a family vacation. Rooms are spacious. The dining area is phenomenal and the food is so good. Big thank you for the kitchen staff. Lunch is at another restaurant that belongs to a different hotel but the quality... More 

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Espoo, Finland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited the Palace Port Ghalib again, as we have such good memories of the hotel and the private coral beach. The hotel is now owned by the Red Sea hotels (formerly under the Intercontinental brand). We have always loved the hotel, the services and the fabulous private coral beach. This time the experience was taken to a new level.... More 

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Mohamed H, Front Office Manager at The Palace Port Ghalib, responded to this review

Dear Mrs. Johanna, Thank you for choosing The Palace Port Ghalib , Your home away from home and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. We truly appreciate your kind feedback and usual support to our team members and our new management... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I went for 8 nights at the Palace, Port Ghalib third week of April. The whole experience was just charming and you feel treated like a queen/king :-) Our room was very spacious, clean and well organised with an open bathroom. Now the food ! That is what I expect from such a hotel: quality, variety and... More 

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was going for my first holiday in a few years to egypt marsa alam.in the hotel the intercontinental the palace I have a great time with snorkeling and my beach time.I love that it was very quit so I can rest what I didn't have at home.in the evening you have a nice diner and after the dinner every... More 

Was this review helpful? Yes 1
Liege, Belgium
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 20, 2015

Exceptional location in a small port. Very quiet and refined place. The personnel is attentive to meet their guests´ requests. The food is of high quality, there are no queues to get served. The Buffet of the evening meal is thematic and elegantly decorated.

Was this review helpful? Yes 4
Essex, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 24, 2015

We booked this break when the hotel was the intercontinental, we knew what to expect from this five star hotel chain. We were informed by the hotel management by email that the hotel was now in new ownership, but our booking was honoured (apart from any IHG membership benefits). They helped arrange a car for the airport transfer (we flew... More 

Was this review helpful? Yes 6
Mohamed H, Front Office Manager at The Palace Port Ghalib, responded to this review

Dear Our Valuable Guest, Thank you for choosing The Palace Port Ghalib and thank you for your priceless time to submitting a TripAdvisor review about our hotel, pleased to know that you had enjoyed your stay with us. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard... More 

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