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Grosvenor Hotel

3.0 of 5 26 Cains Terrace, Timaru, New Zealand
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Grosvenor Hotel
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Grosvenor Hotel
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111 reviews from our community

Traveler rating
    37
    47
    18
    7
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whangarei, New Zealand
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights in an interconnecting room with 2 kids. Would recommend good comfy hotel that serviced our needs, somewhere clean to sleep and wash. Very reasonable prices. Quiet for being smack in the middle if town, great parking and walking distance to restaurants and bars. They do $10 lunches (unfortunately I didn't try these) Staff are friendly and helpful.

Was this review helpful? Yes 1
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Family of 6 Thank you kindly for your compliments. That meant the world to us. I shall convey your goodwill to all our staff. Do come again. Faithfully, Ping LIM (The Proprietor) More 

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was in Timaru for work, & stayed 6 days at this hotel, the hotel is priced toward the budget end of hotels, (with that in mind), I found the place to be Clean and tidy, & the staff to be helpful, the bar/restaurant was very pleasant. The rooms were pretty much what you would expect for the price range... More 

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Mr. N Thank you for your kind words. We duly appreciate it. Do come again soon. Faithfully Ping LIM (The Proprietor) More 

Christchurch, New Zealand
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed here on the night before a triathlon. It's a very old, historic hotel that has been looked after quite well. It's a little different with the type of decor in some areas, the colours and pictures almost reminded me of some hostels I've stayed in. The price could not be beat though and the place was very clean.... More 

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Splash We need not anymore than what you have written. It's bang on. Some clients that we have come across expect the world and yet, not willing to pay for it. We appreciate Splash being a pragmatic realist. The weekends that you were in Timaru, four bands actually performed at a bar along the main street (not related to... More 

Rangiora
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 24, 2015

The Grosvenor is looking great in most of its rooms after parts of it have been made over and we enjoyed the interesting art works throughout the hotel. Our family had booked 6 rooms more than a month before by email, and then an extra room by phone a week before our arrival. Our one night stay in Timaru was... More 

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Mrs. Meehan We were anticipating to hear from you. The incident occurred last Sunday on the 18th January, 2014 (Sunday). The fact that The Grosvenor is being run like a small family hotel, we were kept well-informed by our staff. Our staff has been with us for a long time and we set a high bar for ourselves. The... More 

Marlow, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

Quite a quirky hotel in a strange little town, it's a great find. It was a great price and was super clean and comfy. Definitely what it said on the box, with friendly, efficient staff. Thanks everyone :)

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Philippa Your kind words are music to our ears. We thank you wholeheartedly. Do come again. From all of us here at The Grosvenor. Faithfully Ping LIM (The Proprietor) More 

Dunedin, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2015

I travel to Timaru regularly for work and have stayed here the last 3 trips. Have stayed in both the older rooms and the newly renovated rooms. Both perfectly adequate with comfortable beds and good facilities. Sometimes you get a bit of noise from the port and the street below, but ya can't expect silence in the middle of town.... More 

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Toppo101 Thank you wholeheartedly for your kind words. Anything you need, please do not hesitate to let our friendly team knows about it. It's our pleasure to be at your service. Faithfully Ping LIM (The Proprietor) More 

london
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 10, 2015

Not the plushest hotel, but for $95 it was a bargain ...........very very clean and spacious and let's be honest, that's what a room should be. The staff were friendly and on the ball so this place gets the thumbs up from me.......... Well done guys and gals and thanks for the nice stay.

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings RugbySimon Thank you for your kind words. We truly appreciate it. Do come again. Faithfully Ping LIM (The Proprietor) More 

sydney aust
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

told we had a queen bed but had queen mattress on two single bases therefore big hump in the middle. no fridge in room ( not advised and never experienced in all my travels) . running air con units outside our window all night. them the facts jack.

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Steve We take on board what you have been saying about two single beds being lumped as one. The reality of the matter is that ALL chain hotels and motels nowadays are using what we called the Hospitality Beds to facilitate us to twin and use the rooms as doubles if need be. That being said though, if you... More 

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2014

I was put up in this hotel for a night from work. The room was extremely spacious, ample storage space, fantastic shower, and a very comfy bed. The hotel is very centrally located to town, shops, and restaurants. While it may look a bit out of date from the exterior, I believe the interior is gradually being worked upon. Will... More 

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Seagirl Thank you for your complimentary words. We appreciate you sharing your kind regards with people who may not have known about us. As for the exterior, it's definitely work-in-progress. We are getting pricing now and so, next time when you come, the exterior may be brand spanking new!! Cheers, Ping LIM (The Proprietor) More 

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 27, 2014

Third visit. Staff always friendly. It's centrally located so very easy to get to eating places. Outwardly it looks a bit neglected but the rooms are gradually bring updated. We had a king size room. Very comfy. Great shower. Thanks for another happy stay!!! At the price, exceeding good value.

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Ethan Thank you for being our regular customers. Our livelihood is dependent upon great folks like you. We appreciate you pointing out that we are on our mark regarding providing value-for-money to our customers. Yes, exterior of The Grosvenor is neglected because the cost of sprucing it up with a new coat of paint is going to be enormous.... More 

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Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Location: New Zealand > South Island > Canterbury Region > Timaru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grosvenor Hotel 3*
Number of rooms: 49
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