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Grosvenor Hotel

3.0 of 5 26 Cains Terrace, Timaru, New Zealand
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Grosvenor Hotel
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Grosvenor Hotel
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108 reviews from our community

Traveler rating
    37
    45
    17
    7
    2
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11
47
14
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rangiora
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

The Grosvenor is looking great in most of its rooms after parts of it have been made over and we enjoyed the interesting art works throughout the hotel. Our family had booked 6 rooms more than a month before by email, and then an extra room by phone a week before our arrival. Our one night stay in Timaru was... More 

Was this review helpful? Yes 1
Marlow, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Quite a quirky hotel in a strange little town, it's a great find. It was a great price and was super clean and comfy. Definitely what it said on the box, with friendly, efficient staff. Thanks everyone :)

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Philippa Your kind words are music to our ears. We thank you wholeheartedly. Do come again. From all of us here at The Grosvenor. Faithfully Ping LIM (The Proprietor) More 

Dunedin, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I travel to Timaru regularly for work and have stayed here the last 3 trips. Have stayed in both the older rooms and the newly renovated rooms. Both perfectly adequate with comfortable beds and good facilities. Sometimes you get a bit of noise from the port and the street below, but ya can't expect silence in the middle of town.... More 

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Toppo101 Thank you wholeheartedly for your kind words. Anything you need, please do not hesitate to let our friendly team knows about it. It's our pleasure to be at your service. Faithfully Ping LIM (The Proprietor) More 

london
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not the plushest hotel, but for $95 it was a bargain ...........very very clean and spacious and let's be honest, that's what a room should be. The staff were friendly and on the ball so this place gets the thumbs up from me.......... Well done guys and gals and thanks for the nice stay.

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings RugbySimon Thank you for your kind words. We truly appreciate it. Do come again. Faithfully Ping LIM (The Proprietor) More 

sydney aust
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

told we had a queen bed but had queen mattress on two single bases therefore big hump in the middle. no fridge in room ( not advised and never experienced in all my travels) . running air con units outside our window all night. them the facts jack.

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wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Steve We take on board what you have been saying about two single beds being lumped as one. The reality of the matter is that ALL chain hotels and motels nowadays are using what we called the Hospitality Beds to facilitate us to twin and use the rooms as doubles if need be. That being said though, if you... More 

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was put up in this hotel for a night from work. The room was extremely spacious, ample storage space, fantastic shower, and a very comfy bed. The hotel is very centrally located to town, shops, and restaurants. While it may look a bit out of date from the exterior, I believe the interior is gradually being worked upon. Will... More 

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Seagirl Thank you for your complimentary words. We appreciate you sharing your kind regards with people who may not have known about us. As for the exterior, it's definitely work-in-progress. We are getting pricing now and so, next time when you come, the exterior may be brand spanking new!! Cheers, Ping LIM (The Proprietor) More 

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Third visit. Staff always friendly. It's centrally located so very easy to get to eating places. Outwardly it looks a bit neglected but the rooms are gradually bring updated. We had a king size room. Very comfy. Great shower. Thanks for another happy stay!!! At the price, exceeding good value.

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Ethan Thank you for being our regular customers. Our livelihood is dependent upon great folks like you. We appreciate you pointing out that we are on our mark regarding providing value-for-money to our customers. Yes, exterior of The Grosvenor is neglected because the cost of sprucing it up with a new coat of paint is going to be enormous.... More 

Ironbridge Gorge, United Kingdom
Top Contributor
151 reviews 151 reviews
74 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed December 10, 2014

We stayed here for one night and wished we had time to stay longer. I was on crutches and we requested an access room and were allocated a fabulous room next to the lift on the first floor with a huge bathroom. The room was more than adequate for my disability....and even though it was a Saturday night and busy... More 

Was this review helpful? Yes 1
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Sir On behalf of all our staff here at The Grosvenor, we thank you wholeheartedly. Yes, in order for us to relive the history of heritage building within a budget that we could afford, we really needed to think outside the square. Ideally, with proper restoration, we would need an open cheque book which we don't have. Furthermore, being... More 

Devon
Top Contributor
93 reviews 93 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Thought we would try a hotel instead of a motel, this place was a nice change. Quirky rooms and nicely located. Easy free parking for the town as well. We didn't eat here but the menu looked ok. So if you want a break from motels you won't go far wrong here.

Was this review helpful? Yes 1
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Sir We absolutely love it when you mentioned our favourite word, "quirky" and pointing out the attributes that made this place a worthwhile accommodation provider to consider. We cover all the basics, centrally located and bang-for-the-buck. This is no Ritz-Carlton but still, our staff would endeavour to ensure that your stay is an enjoyable and memorable one. Thank you... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 29, 2014

I love a sleep in when I am on holiday. I was surprised and annoyed to be woken up by housekeeping at 9.15. there is no excuse for that. We weren't even checking out that day, but even if we were no one should be disturbed before check out time, unless they order room service! I went out into the... More 

Was this review helpful? Yes 1
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Tussockgirl First of all, our heart-felt apology for awakened you during your holiday slumber. It is INexcusable. This brings to our attention the need for "Do Not Disturb" signs been placed in all our rooms. 75% of our clientele comprises of regular customers and The Grosvenor has never lost its laidback and family atmosphere. That being said, we acknowledge... More 

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Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Location: New Zealand > South Island > Canterbury Region > Timaru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grosvenor Hotel 3*
Number of rooms: 49
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