Just finished our 1 week vacation.... What a Hotel.... The Service, Food, Ambience was 1st Class..... Exceptional Team employed.... They live and breed Customer Care..... Special mention to Jeffey, Diagonal and Chanele.... Thank You for making our holiday so special... Many Thanks, Edel & John.
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Reviewed July 19, 2010
Fujairah is a lovely city , this is a perfect getaway from Dubai for a stay-cation. We booked the balcony classic room , the balcony over looking the sea was what tipped this hotel from Average to very good. One set-back, you had to pay for every 10 minutes of internet !
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We have visited this hotel a few times over the years whilst living in Dubai,we always enjoy our stay and find it very relaxing.The staff are always friendly and it is nice to be greeted by familiar members, the pool and beach areas are to a high standered, we had a meal at the beach side resturant ''Waves'' and i...
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Dear Guest,
Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Fujairah Rotana Resort & Spa.
We are all very pleased to read that you had a very relaxing experience with us in Fujairah Rotana Resort and Spa. All your positive feedback has been shared with the entire team in the...
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I am hotel professional with more than 15 years in the industry and I have to say that I was impressed with the service in the resort, starting from Front Desk all the way to Housekeeping. It is not easy to impress hotel professional but I have to say I was impressed!!!!!
It is very difficult to maintain the resort...
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Dear Guest,
Thank you for taking the time to share your feedback on tripadvisor following your recent stay.
I am delighted to learn that you were overall impressed with the service of Fujairah Rotana Resort & Spa.
I have conveyed your compliments to our staff members and they are all very pleased to know that their efforts are so well...
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We had a couple of nights here between Xmas and New Year with our extended family. We had a family room in the main bit of the hotel for us and the kids and the other rellies had rooms in the newer annex which had patios opening out right next to the pool. Happy with all the rooms, ours was...
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Dear Guest,
Thank you for taking the time to share your feedback on tripadvisor following your recent stay.
Your invaluable feedback is important to ensure that we continually deliver high standard at Fujairah Rotana Resort & Spa. At the same time, I was concerned to read that on this occasion we did not meet some of your expectations.
I would...
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Easy checking and efficient, given the heat, i was even offered a juice as i arrived and a cold towel. Rather nice.
The rooms was ok, nothing special, small bathroom, too small in my opinion.
A little messy in the corridor with karts left overnight, beds etc... that really should be addressed.
The pool is great, the beach is wide...
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Dear Guest,
Thank you for taking the time to share your feedback on tripadvisor following your recent stay.
Your invaluable feedback is important to ensure that we continually deliver high standard at Fujairah Rotana Resort & Spa. At the same time, I was concerned to read that on this occasion we did not meet some of your expectations.
Thank you...
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I had read the reviews on trip advisor before booking an overnight staty at the Fujairah Rotana Resort and Spa and had really high hopes. We had a few issues at check in but they were all sorted out after half an hour or so. We arrived late in the afternoon having been on a yacht cruise during the day,...
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Dear Guest,
Thank you for your comments and we would like to apologize that your stay was not up to your expectations.
I have noted your comments regarding the following check –in problem which was sorted out after one hour, staff in Waves are little bit confused about the menu, the service in Sharkeys was very bad and for that...
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For a resort, the beach was disgusting. Towels needed to have keycards and no late checkout option. I had 3 rooms booked and none of them can be extended beyond 1pm. The room types were also not followed as well as the connection types even though i booked early.
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Dear Guest,
Thank you for taking the time to share your feedback on tripadvisor following your recent stay.
Your invaluable feedback is important to ensure that we continually deliver high standard at Fujairah Rotana Resort & Spa. At the same time, I was concerned to read that on this occasion we did not meet some of your expectations.
We would...
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My husband and I stayed for 3 days last April 2012 and we really amazed to the place and the staffs are really awesome! From the reception, the guy who dropped us into our room and especially the guy who always cleans our room are really nice. We'll definitely be back there!
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Dear Guest,
Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Fujairah Rotana Resort & Spa.
We are all very pleased to read that you and your husband had a fantastic getaway with us in Fujairah Rotana Resort and Spa. Your positive feedback has been shared with the entire team in...
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I am not new to Fujairah, but I was new to the Rotana in Fujairah. My opinion is more than positive. First of all Mr. Kamal, the resort's manager, attentive, friendly and professional to say the least.
I had a misunderstanding at the time of booking with the hotel reservation on the room type and the hotel was full at...
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Dear Guest,
Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Fujairah Rotana Resort & Spa.
We are very happy to read that you enjoyed your stay with us right from the moment you enter the Resort.
Your positive feedback has been shared with the entire team in the resort as...
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