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All 40 Sapa hotels

Holiday Sapa Hotel

Cau May, Sapa, Vietnam
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Holiday Sapa Hotel
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39%
Ranked #21 of 40 hotels in Sapa
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127 people have reviewed this hotel

Traveler rating
    13
    30
    35
    32
    17
See reviews for
21
41
10
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sapa, Vietnam
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 10, 2014

We booked a tour here with awesome travel. Our sheets were very dirty and clearly had not been changed. To their credit, staff were quite embarrassed when we showed them the dirty sheets and changed them straight away. Scratchy towels.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

Great location, hotel staff are friendly welcoming and attentive to all needs…Great view of the mountain range and from the full glass windows in the dining area. Rooms are spacious clean and comfy..Breakfast included a good selection of hot and cold assortments.Would not hesitate booking again :-)

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Auckland Central, New Zealand
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 27, 2014

I spent one night at the hotel whilst on a tour of Sapa. Nothing was too much trouble. The staff were super friendly and spoke excellent English. I left baggage at the hotel while I went on a home stay the other night I was there and security seemed very good. Definitely worth staying here.

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Singapore, Singapore
Contributor
14 reviews 14 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 25, 2013

Great views from the balcony although it was misty during our stay there. The room was spacious with huge and comfortable beds. The bathroom had hot water for our showers and was a great relief after a long train ride from Hanoi. However, the bed linen had some stains on it and the room was quite cold even with the... More

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Brussels
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 19, 2013 via mobile

Good location in the centre of Sapa. We stayed in a large size room on the street side (no view on the mountains). Air conditioning not working properly, room was very humid and cold, even if external temperature not unusual for the period.Also our travel companions complained about humidity in the room. Lack of hot water. Renovation works on top... More

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Loann P, Manager at Holiday Sapa Hotel, responded to this review

Thank you for taking the time to write your review and for staying with us here at Holiday Sapa Hotel. As a valued customer, we are happy that you have raise your concern. Both my self and our team are working hard to provide better services and comfort to all guests by renovating rooms and training staffs. We are looking... More

Mitcham, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 4, 2013

The Holiday Hotel, Sapa, Vietnam, where we stayed from 25/10 to 27/10 needs to improve its facilities. The bathroom is so poorly lit one can't see one's face when shaving or combing one's hair. the room we had did not have a safe box. There is a jug in the room for tea making, but no teabags or coffee bags... More

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Loann P, Manager at Holiday Sapa Hotel, responded to this review

Thank You for staying with us here at the holiday Sapa Hotel and for taking your time to write us a review. Our hotel is under renovation at this moment and we are working very hard to provide better services for you and other guests in the future. As a valued customer, we thank you for raising your concerns and... More

Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 29, 2013

We were booked this hotel as part of a tour , the place has great views and large rooms that's the best part ,the food is boring and the rooms are old with very poor heating there is a jug but no tea or coffee after asking a couple of time we got tea bags and we're told no coffee... More

Was this review helpful? Yes 1
Loann P, Manager at Holiday Sapa Hotel, responded to this review

Thank you for your review and for staying with us. We have plan to renovate the hotel and to train our staffs, so we can provide better services for our guests. Once again, thank you for staying And we hope to welcome you back in the future. More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2013

we booked this hotel with the travel packages . After a 9 hours overnight train from Hanoi to lao chai station and 1 hour mini bus ride to holiday sapa hotel, When we arrived at the hotel, a cute baby boy walked towards us who wore a cute sweater with wording I love my dad. He gave us such a... More

Was this review helpful? Yes 1
Sitiawan, Malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 12, 2013

Despite a strategic locations, unfortunately the hotel is under renovation during our stay there. Front reception area is dirty due to the dust from the upper floor workd being carried out. Workers moving in and out of the hotel carrying the debris/wooden poles thus contributing to the dirt on the floor making it dusty. Should have carried out the removal... More

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melbourne
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 4, 2013

We had very good rooms at this slightly faded hotel. The hotel was part of our tour to Sapa so we took a leap of faith with the tour operator. Our rooms faced the extraordinary mountain ranges and had a large shared terrace. Rooms were big. Beds were clean and pretty comfy. Yes, the bathrooms were a bit on the... More

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Additional Information about Holiday Sapa Hotel

Also Known As:
Royal View Sapa
Hotel Royal View
Address: Cau May, Sapa, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sapa
Price Range (Based on Average Rates): $
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