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Mountain View Hotel

54 Cau May, Sapa, Vietnam
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Mountain View Hotel
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Ranked #5 of 45 Hotels in Sapa
A recent review
5 of 5 stars reviewed 2 days ago
Peraux
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15 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Such an awesome hostel, it was booked for me through the Hanoi branch but I'm so glad! The hostel feels like a ski resort with comfy chill out areas and mountain views. The staff were so friendly and made me feel so welcome. The bus journeys get into Sapa early and leave late so being able to chill in the... More 

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Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is so great, especially considering how cheap it is. Amazing bathroom and shower, great big, comfortable bed. Everything is clean and new. The buffet breakfast was excellent (home fries, pancakes, omelette, coffee/tea, toast), nice view from the balcony. The staff was really helpful.

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot fault this place. It has big clean rooms with a balcony and a view. The restaurant and bar is great with a decent breakfast included. The staff are really friendly and will join you for a drink. We stayed over Vietnamese new year when it was quiet so they upgraded our room and gave out plenty of free... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Our room was not cleaned when we arrived but we told the reception and they cleaned it within a couple of minutes. The rooms are nice and have an amazing view! We really liked the lobby and bar area as they are just cozy and perfect to relax! The breakfast is awesome! You can tell that they just opened and... More 

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I intended to stay in this hostel but when I called the phone number on their website, no one picked it up. Then I called the hotline and the staff said she's in the Tet holiday, she doesn't know if the hostel have available room or not. Then she directed me to the landline phone number (I'd just called many... More 

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Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice atmosphere and price. Rooms are ok and have a nice view if you get first floor and above, but beds are like rock. Good hot shower though. The only thing would not make me go back is the staff attitude, specially reception and also the redhair guy.

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Alexandria, Virginia
Top Contributor
71 reviews 71 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We were really excited when we got into our room on the top floor of this hotel. The view is gorgeous and the bed is big and the bathroom is new. As you take a closer look though, you realize this place has a long way to go. The bed it turns out is hard a rock. There are no... More 

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MarkJoycey, General Manager at Mountain View Hotel, responded to this review

Hi Alexandria. Thank you for your comments. With regards to the towels; we did mention when you checked in that towels are available at reception for a small deposit. Unfortunate, during tet is it incredibly difficult to get staff let alone corporate cable maintenance staff to come out. Tet is a very important time of year for the Vietnamese- they... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed February 18, 2015

Clean and comfortable rooms. great location. The staff are excellent! The food is very good and the breakfasts are super . They certainly know how to treat wondering tourists. I will recommend this place to all fellow Canadian travellers. Cant say enough good things about it.

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MarkJoycey, General Manager at Mountain View Hotel, responded to this review

Hi Taylor, Thank you for the review. We're working on that Poutine for you! Enjoy the rest of your travels Cheers Mark More 

1 review
5 of 5 stars Reviewed February 18, 2015

After a two day trek through the national park and country side that surrounds Sapa, I was very pleased with the more than comfortable private rooms(for the same price as a dorm). The hostel was new, so clean and a really positive place to be! It was extremely cold in Sapa(February 2015) so the electric heater in my room was... More 

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Hanoi, Vietnam
2 reviews
5 of 5 stars Reviewed February 18, 2015

We stayed in Sapa a few years ago and it was only dull, cold hotels. When we came back this year, we stayed at The Mountain View Hostel, reopened and rebranded by the Vietnam Backpacker Hostels. Completely opposite of the Hanoi hostels, a really relaxed, chilled vibe with a very comfortable and inviting communal area. They have a ski-lodge style... More 

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