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All 39 Sapa hotels

Chau Long Sapa Hotel

3.5 of 5 Hotel   |   24 Dong Loi, Lao Cai Province, Sapa 21000, Vietnam
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Ranked #20 of 39 Hotels in Sapa
A recent review
4 of 5 stars reviewed 2 weeks ago
lthyen75 Hanoi, Vietnam
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387 reviews from our community

Traveler rating
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    75
    26
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanoi, Vietnam
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I should firstly say that Chau Long has two hotel building in Sapa and they call them Old wing and New wing. While the new wing has so many thing that qualify it a four star, the old wing is definitely at a lower star and it is shown on the hotel public rates. My family really love this hotel... More

Was this review helpful? Yes 2
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear lthyen75 On behalf of Chau Long Sapa hotel I would like to express our sincerely thanks for your staying with us and your nice experience during your stay as well We are more than happy to know that you enjoyed your stay and happy with our services: hotel location, room,view, staffs . And we do hope that your trip... More

Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has the most wonderful view in Sapa though, The staff were very nice and friendly, the room is ok, clean but the furniture inside is not very good quality. The hotel locates in the center of Sapa very near the local market as well as others popular place.

Was this review helpful? Yes 4
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear kenzolover On behalf of Chau Long Sapa Hotel, I would like to express our sincere thanks for your valuable comment about our hotel on Tripadvisor I was glad to know that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an... More

horsham
Top Contributor
80 reviews 80 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 14, 2014

We visited here on a Sapa trip organised by Intrepid. The staff were incredibly friendly. The rooms were fine and clean. We had a fan and no air con - but not an issue. The wifi is very good. The breakfast is a huge selection which was great as we were going on a trek so good to get filled... More

Was this review helpful? Yes 6
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear bertiekerr Thank you for your stay with us and for your good comment about Chau Long Sapa I We - Chau Long Sapa Hotel - are more than happy to know that you really enjoyed your stay at our hotel and services as well. Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

I am currently on a holiday around Vietnam, we went to Sapa and the hotel booked us a guide Chai. Chai was fantastic, met us at the train and took us to a local market on route to the hotel Chau Long Sapa II Hotel 24 Dong Loi Street, Market Area, Sapa. Chai had an excellent command of english, she... More

Was this review helpful? Yes 4
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Jenny W On behalf of Chau Long Sapa hotel I would like to express our sincerely thanks for your staying with us and your nice experience during your stay as well We are more than happy to know that you enjoyed your stay and happy with our services: hotel location, room, staffs. especially Ms. Chai - our tour guide... More

Toronto, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 10, 2014

This is one of the nicest hotels in Sapa, that being said there is no avoiding the must. The service was excellent: they gave us cinnamon tea upon arrival, fixed the wheel on our luggage, gave us umbrellas to use, stored our luggage and had a common room to rest/ shower in. The hotel was beautiful and picturesque. There is... More

Was this review helpful? Yes 4
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear RoseKnows416 Thank you for your comments on TripAdvisor about your stay at Chau Long Sapa hotel I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More

Ho Chi Minh City, Vietnam
Contributor
12 reviews 12 reviews
5 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

This is a beautiful hotel. We arrived early so the hotel held our luggage while we went on our day tour. When we returned our rooms were ready. We are a family of four (2 adults/2 teens) so we were separated into two, non-connecting rooms. The view from our room was facing the mountains so that was beautiful. The breakfast... More

Was this review helpful? Yes 3
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Beth S Thank you for taking time to tell us about your experience at Chau Long sapa hotel. I was delighted to note that you were happy with our location, view,room, staff and our services as well.However, the tiny incidents that mentioned in your comment will be fixed immediately to ensure that our guests' stay will be pleasant and... More

perth
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 28, 2014

Stayed here for 3 night 2 day train trip. Rooms were good enough. No safe. Shower was good. View was the best from upper floors. Breakfast was good. Have good shower facilities and billard/bar room after trek on last day before train

Was this review helpful? Yes 3
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear perthguy83 On behalf of Chau Long Sapa Hotel, I would like to express our sincere thanks for your valuable comment about our hotel on Tripadvisor I was glad to know that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an... More

Contributor
15 reviews 15 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 22, 2014

For the price, you just can't complain. It's certainly not a four-star lodge, but it's a more-than-decent room, the staff is friendly and helpful, the location is very good (just off the main drag, so not quite as noisy as some other hotels may be, but still very close to all the shops and restaurants. The breakfasts were so fun,... More

Was this review helpful? Yes 4
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Sarah D Thank you for your comments on TripAdvisor about your stay at Chau Long Sapa hotel I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we... More

Moss
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 21, 2014

This is a nice hotel with spacious rooms and a small balcony where we could sit and enjoy the wonderful view of the landscape, and especially the highest mountain in Vietnam, Fansipan. The hotel is clean and new towels were provided in the afternoon. We had problems with the door locker, and got immediately help from the friendly staff. The... More

Was this review helpful? Yes 5
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Mrs. Soelvesten Thank you so much for spending time to write such a wonderful review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the service from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in... More

Sydney, Australia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed here as part of a 3 day Intrepid tour in Sapa. This hotel has fantastic views, clean rooms and a very nice breakfast. It is tucked away one street from the main street with all its restaurants and shops. It has a fantastic view of Sapa and hospitable staff. A lovely stay. Downside was the construction next door from... More

Was this review helpful? Yes 5
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Tinkabell44 Thank you for your stay with us and for your good comment about our hotel. We - Chau Long Sapa Hotel - are more than happy to know that you really enjoyed your stay at our hotel and services as well. Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming... More

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Additional Information about Chau Long Sapa Hotel

Address: 24 Dong Loi, Lao Cai Province, Sapa 21000, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chau Long Sapa Hotel 3.5*
Number of rooms: 100
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Also Known As:
Chau Long Hotel Sapa
Chau Long Sapa

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