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All 44 Sapa hotels

Chau Long Sapa Hotel

3.5 of 5 Hotel   |   24 Dong Loi, Lao Cai Province, Sapa 21000, Vietnam
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Chau Long Sapa Hotel
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Ranked #18 of 44 Hotels in Sapa
A recent review
3 of 5 stars reviewed 4 days ago
Firestation77
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416 reviews from our community

Traveler rating
    100
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    28
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is perfectly located in the center and a short distance from all the bars and restaurants. The rooms are spacious and clean and the staff are very friendly. What really makes this hotel is the view from your window, breathtaking views of the mountains very romantic. The only small flaws I would say are in the winter months... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Firestation77 Thank you for your stay with us and for your good comment about Chau Long Sapa We - Chau Long Sapa Hotel - are more than happy to know that you really enjoyed your stay at our hotel and services as well and we are sorry about noise from local dog during night time. Once more time, thank... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was recommended to us by the staff at Handspan Travel in Hanoi. There were three of us travelling and we wanted to share a room. The room turned out to be awesome - huge with three good sized beds, plus a living area with couches and more than enough room for all our stuff (we are girls and... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear PippaNZ On behalf of Chau Long Sapa Hotel, I would like to express our sincere thanks for your valuable comment about our hotel on Tripadvisor I was glad to know that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an... More 

Annandale, New South Wales, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The welcome here was as cold the weather. Not a smile or a word of welcome the staff only spoke to our guide. We carried our own bags to our rooms, the first time on our trip. The rooms were plain and uninviting but we were comparing them to what we had already experienced in Vietnam. There were views across... More 

Was this review helpful? Yes
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Janice C Thank you for taking time to tell us about your experience at Chau Long sapa hotel I. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies for the any inconvenience caused during your stay . We would like to thank you for your feedback, and please be... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Lovely, comfortable place to stay after trekking up and down the mountain/hills around Sapa. Beautiful view, gorgeous flower balcony. Fantastic coming back to a heated room, hot shower and comfortable bed after a long day. Highly recommended.

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Melissa W Thank you for your comments on TripAdvisor about your stay at Chau Long Sapa hotel I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from our vietnam trip and stayed in this hotel for a night. The rooms we had awesome views, the breakfast had so much choice. The electric heater made the room very cosy, everything is very close by. The staff are very welcoming and helpful Had a wonderful stay and will definitely like to stay there, if we visit... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear paru65 On behalf of Chau Long Sapa hotel I would like to express our sincerely thanks for your stay with us and your nice experience during your stay as well We are more than happy to know that you enjoyed your stay and happy with our services: room,view, staffs, breakfast.. . And we do hope that your trip to... More 

Weston, Connecticut
Top Contributor
131 reviews 131 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The views are amazing - and I believe that is true from all guest rooms. The included breakfast is nice, well stocked, in a large room - also with great views. Central location. Rooms are more than adequate. The only reason I didn't give it an excellent rating is the indoor pool needs to be cleaned (pool and surrounding tiling).

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Rich M Thank you for taking time to tell us about your experience at Chau Long sapa hotel. I was delighted to note that you were happy with our location, view,room, and our services as well.However, the tiny incidents that mentioned in your comment will be fixed immediately to ensure that our guests' stay will be pleasant and happy... More 

Dubai
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel great staff at the front office and the rest of the hotel. Our stay was very comfortable and enjoyable. Thanks guys! I'd love to cone back in a few years. Everything was smooth and fine.

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Syed S Thank you so much for spending time to write such a wonderful review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the service from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked a two-night stay at Chau Long and it can at best be described as an average experience. We had some trouble finding the hotel as we took the bus to Sapa from Lao Cai train station instead of booking a private bus. When we arrived, there were some men at the door but none bothered to help with... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Hannah P Thank you for taking time to tell us about your experience at Chau Long sapa hotel . We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies for the any inconvenience caused during your stay . We would like to thank you for your feedback, and please be... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We booked this Hotel because of the good reviews and pictures but these photos are from chau long 2 which is much newer and has more stars. We changed the heater three times and none of them worked. The view in chau long sapa 1 was a constructoin side and the entrance of chau long sapa 2, therefore not so... More 

Was this review helpful? Yes
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Martin B First of all, on behalf of Chau Long Sapa Hotel I apology for the inconvenience stay at our hotel and thanks for your shared experiences that help us to improve our services to serve you better next time. As talked with you 02 days ago at the lobby , you asked me to change room for you... More 

Cardiff, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 22, 2014

Only stayed here one night but it was clean, comfortable. Our bathroom had a bath which was great after a cold and wet day trekking. Swimming pool was an added bonus, though we went down to the 'health centre' to go in the jacuzzi and steam room - but it was all closed up and looked like a bit of... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear welshlady81 Thank you so much for spending time to write review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the service from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in Sapa and please feel... More 

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Additional Information about Chau Long Sapa Hotel

Address: 24 Dong Loi, Lao Cai Province, Sapa 21000, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chau Long Sapa Hotel 3.5*
Number of rooms: 100
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Also Known As:
Chau Long Hotel Sapa
Chau Long Sapa
Hotel Style:
#3 Spa Hotel in Sapa

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