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Chau Long Sapa Hotel

24 Dong Loi, Lao Cai Province, Sapa 21000, Vietnam
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Chau Long Sapa Hotel
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Ranked #17 of 45 Hotels in Sapa
A recent review
4 of 5 stars reviewed 1 week ago
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428 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a room on the 4th floor, which actually is one level below the ground level. The room had a great view of the mountain, not a bad sized room. The bathroom was on the small side with no place to hang your toiletries. The breakfasts were fantastic! They make their own jam from the local fruits that was... More 

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Sydney, Australia
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights with group and very pleasant hotel. Fantastic views from your balcony to enjoy the mountains. Large comfortable room. Spanish style with tile floor and dark wood. Open hallways as soon as you exit your room which would be cold in winter but lovely in March as quite warm. Breakfast average standard only. Staff were friendly and great... More 

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
138 reviews 138 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful view, but how much time does one stay in a hotel room in a place like this? Big hotel with big hotel mentality. Cold, impersonal & inflexible. Convenient location. Breakfast caters primarily to Westerners. Very few Vietnamese choices. They had a great selection of fruit however. I would choose a smaller hotel if I were to return.

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear icjg Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback. We will try with our best to improve the services and facilities to up your expectation Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming you... More 

Jerusalem, Israel
Top Contributor
94 reviews 94 reviews
30 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 night at hotel. The street leading to hotel is one lane (barely) and our bus had to back in to get to the hotel. Sapa in February is cold and the only way to heat the room is with portable heaters given to each room. We were with a group and ate in one of their conference rooms... More 

Was this review helpful? Yes 2
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear lanny18 On behalf of Chau Long Sapa Hotel, I would like to express our sincere thanks for your valuable comment about our hotel on Tripadvisor I was glad to know that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an... More 

Keighley, United Kingdom
Top Contributor
183 reviews 183 reviews
42 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed February 17, 2015

As I write this, I am sitting on the balcony of my hotel over looking the gorgeous views over the hills and valleys. Music is playing somewhere in the neighbourhood because it is soon to be Tet New Year. Total bliss! The rooms are lovely too. All decorated in dark woods with an overhead fan. There is also an electric... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Oakworthgirl Thank you so much for spending time to write such a wonderful review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the service from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in Sapa... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 16, 2015

The Chau Long Hotel is good location, Great view from the baconly, staffs very helpful, sapa is very busy on the main street during TeT holiday, loal people to by & sell a lot of peach blossom. i hope come back here again, highly recommend this hotel to ourfamily 7 friends. tks a lot during stayed here

Was this review helpful? Yes 4
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Kenny Pham P Thank you for choosing Chau Long Sapa hotel for your Tet holiday . I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Fredrikstad, Norway
Top Contributor
92 reviews 92 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed here with the family. We didn't stay much in the hotel (you don't go to Sapa to stay inside) but had a very good experience. It was colder than normal while we were there, but the staff provided extra electrical heaters in the rooms without any additional cost. The breakfast was OK, not more. The rooms a bit worn,... More 

Was this review helpful? Yes 2
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear LarsNaess Thank you so much for spending time to write review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the service from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in Sapa and please feel... More 

KL
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 27, 2015

Helpful staff. Good breakfast. Wifi a bit erractic at times. Good location. Try to get a high floor room if available. The hot water shower needs delicate handling but the hotel does tell you thid when checking in.

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CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear MCLELO Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback. We will try with our best to improve the services and facilities to up your expectation Once again, thanks for your nice experiences on Chau Long Sapa Hotel and we look forward to welcomes... More 

Bega, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed at this hotel for two days while in Sapa - the rooms were very comfortable and the beds were exceptionally soft and comfortable which made a great change from many other Vietnamese hotel beds. There was a heater to keep warm (however no air con for summer). Rooms have balconies which were a good size and had incredibly stunning... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Chargy97 Thank you for your comments on TripAdvisor about your stay at Chau Long Sapa hotel I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 23, 2015

This hotel is perfectly located in the center and a short distance from all the bars and restaurants. The rooms are spacious and clean and the staff are very friendly. What really makes this hotel is the view from your window, breathtaking views of the mountains very romantic. The only small flaws I would say are in the winter months... More 

Was this review helpful? Yes
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Firestation77 Thank you for your stay with us and for your good comment about Chau Long Sapa We - Chau Long Sapa Hotel - are more than happy to know that you really enjoyed your stay at our hotel and services as well and we are sorry about noise from local dog during night time. Once more time, thank... More 

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