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Chau Long Sapa Hotel

24 Dong Loi, Lao Cai Province, Sapa 21000, Vietnam
Hotel amenities
Chau Long Sapa Hotel
Best prices for: 1 room 1 guest
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Ranked #20 of 46 Hotels in Sapa
A recent review
3 of 5 stars reviewed 2 days ago
ZAR0602
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437 reviews from our community

Traveler rating
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    89
    29
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84
164
17
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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    (437)
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    (127)
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    (121)
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    (91)
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    (98)
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Senior Contributor
34 reviews 34 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is probably good value but I booked through an agent as part of tour and it was not on par with the 4 star tour price I paid. Furniture in my room was old and damaged and chipped crockery. The window in bathroom opens up into noisy passage so room noisy. They also have 2 little dogs which... More 

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Adelaide, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

having stayed at the Victoria hotel this is at least half the price and is great value. Very comfy beds and furnished tastefully . Highly recommend this hotel. Great location to shopping and restaurants .

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Thousand Oaks, California
Top Contributor
71 reviews 71 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Many places in Sapa are geared to the backpacking trekkers, but this pleasant hotel is in keeping with the French Outpost architecture of the sweet town. Actually its balcony area and some outside corridors feel more Spanish. Nicely situated so that one must round a corner to hit the main street where all the action is, so it is fairly... More 

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CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear SusanNeubauer On behalf of Chau Long Sapa hotel I would like to express our sincerely thanks for your stay with us and your nice experience during your stay as well We are more than happy to know that you enjoyed your stay and happy with our services: room,view, staffs, breakfast, Wifi.. . And we do hope that your trip... More 

Adelaide, South Australia, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel with a view over the valley. We were on 5th floor which was actually the entrance level. Had a traditional feel about it with modern comforts (although there was no air conditioning - just a fan - which wasn't an issue for us with mid 20 degree temps). Quirky additions of motor bikes and scooters as 'decorations'.... More 

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CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Erica S On behalf of Chau Long Sapa Hotel, I would like to express our sincere thanks for your valuable comment about our hotel on Tripadvisor I was glad to know that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Why I say its european + awesome view? Because the exterior looks like a scene in Italy rome with noce brick walls and rustic features, with a touch of colourful spring flowers. Just beautiful. The room itself is pretty good. As Sapa is cooling, the rooms will have just a fan and heater. No a/c needed. Here is a tip,... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Ubai8 Thank you so much for spending time to write such a wonderful review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the services from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in Sapa... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

We had a room on the 4th floor, which actually is one level below the ground level. The room had a great view of the mountain, not a bad sized room. The bathroom was on the small side with no place to hang your toiletries. The breakfasts were fantastic! They make their own jam from the local fruits that was... More 

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CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear C P Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback. We will try with our best to improve the services and facilities to up your expectation Once again, thanks for your nice experiences at Chau Long Sapa Hotel and we look forward to... More 

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 20, 2015

Stayed 2 nights with group and very pleasant hotel. Fantastic views from your balcony to enjoy the mountains. Large comfortable room. Spanish style with tile floor and dark wood. Open hallways as soon as you exit your room which would be cold in winter but lovely in March as quite warm. Breakfast average standard only. Staff were friendly and great... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear lady5000 Thank you for your comments on TripAdvisor about your stay at Chau Long Sapa hotel I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Montreal, Canada
Top Contributor
139 reviews 139 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 9, 2015 via mobile

Beautiful view, but how much time does one stay in a hotel room in a place like this? Big hotel with big hotel mentality. Cold, impersonal & inflexible. Convenient location. Breakfast caters primarily to Westerners. Very few Vietnamese choices. They had a great selection of fruit however. I would choose a smaller hotel if I were to return.

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear icjg Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback. We will try with our best to improve the services and facilities to up your expectation Once more time, thank you for choosing Chau Long Sapa Hotel and we look forward to welcoming you... More 

Jerusalem, Israel
Top Contributor
94 reviews 94 reviews
30 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed February 23, 2015

Spent 2 night at hotel. The street leading to hotel is one lane (barely) and our bus had to back in to get to the hotel. Sapa in February is cold and the only way to heat the room is with portable heaters given to each room. We were with a group and ate in one of their conference rooms... More 

Was this review helpful? Yes 2
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear lanny18 On behalf of Chau Long Sapa Hotel, I would like to express our sincere thanks for your valuable comment about our hotel on Tripadvisor I was glad to know that you enjoyed your overall experience while staying with us. I will share your comments with our team and I am sure that this feedback will serve as an... More 

Keighley, United Kingdom
Top Contributor
186 reviews 186 reviews
43 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed February 17, 2015

As I write this, I am sitting on the balcony of my hotel over looking the gorgeous views over the hills and valleys. Music is playing somewhere in the neighbourhood because it is soon to be Tet New Year. Total bliss! The rooms are lovely too. All decorated in dark woods with an overhead fan. There is also an electric... More 

Was this review helpful? Yes 1
CLSSP, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Oakworthgirl Thank you so much for spending time to write such a wonderful review of our hotel. We are so glad to hear that you had a pleasant experience with us and really enjoyed the service from our team. Your satisfaction is always our best reward. We look forward to seeing you again when you are back in Sapa... More 

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