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The White Lotus Hotel

08 Muong Hoa Street, Sapa, Vietnam
The White Lotus Hotel
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27 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (27)
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Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed June 8, 2014 via mobile

Hotel has changed to four seasons. Staff are particularly stupid, very frustrating! No concept of English or common sense. House keeping either didn't bother cleaning room or walking in on us a 8.30 am. Was hard work checking out and asking for clean towels toliet roll and bins emptied. Wifi appalling. Asked for hot water in shower and a kettle,... More 

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Vienna, Austria
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 3, 2014

We booked a triple room in the White Lotus Hotel, but it seems it has changed its name (and maybe also owner) and is now called Four Season Hotel, which did worry us a bit when we arrived. We recognized it from the Tripadvisor pics so we stayed - they also had our booking via Agoda, although they took ages... More 

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Perth
Level Contributor
251 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 stars Reviewed March 6, 2014

We stayed here for two nights and it was like a ghost hotel. It has changed names recently with new owners so that may have something. It had the ideal location and the rooms are great beds comfortable and a rainshower which is really powerful. The staff were hit and miss , we hired a motorbike which was not so... More 

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Nieuwegein, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2013

After a week on the motor bike we spent 2 days in the White Lotus Hotel. This was pure luxury. Great (soft) beds, rain showers a very helpfull staff that speaks English and took every effort to help us in any way to answer out questions and arrange excursions. The food was perfect as well. We had both breakfast and... More 

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Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 3, 2013

If you're on a budget and want to feel like in a three stars hotel, this is the place. Hot water, ac, tv... They have only a few cheap rooms, with no views, nor balcony but only 200.000dongs. It's located at the end of Cau May street, so you can find everything you need close to it.

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Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed November 19, 2013

I had originally booked into another hotel and came here to book a tour. The people were SO nice and accommodating. When it became apparent that I was going to freeze my bum off in the other hotel (no heating and Sapa is cooold) I came right to the White Lotus. They have heating and the room was super nice!... More 

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Cuenca, Ecuador
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed October 30, 2013

Stayed 4 nights while in Sapa. Very clean, very quiet, great service. Everything from the pickup at the train station, to the reservations being there, the view from the rooms, very comphy beds, great staff, great tours by one of their staff, Mr. Thang, and great breakfasts. The staff were always attentive to my needs, always had great suggestions on... More 

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Arnhem, The Netherlands
1 review
5 of 5 stars Reviewed September 11, 2013

A lovely hotel. We were already traveling a week with 8 frends on oure bikes on a roadtrip We slept in localhomes, who where nice places, but when we arrived in the white Lotus, it gave us an enormes feeling of luxury. The rooms are beautiful , clean and bug free. The staff is friendly (like most Vietnamese) and the... More 

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Tilburg, The Netherlands
1 review
5 of 5 stars Reviewed September 11, 2013

Thanh and his wife are the owners of this luxurious hotel in downtown Sapa. They provided us with full body massage, warm shower and wonderfull fondue for dinner. The atmosphere is relaxed and typicall for Vietnam.

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Huizen, Noord-Holland, Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2013

I've been for a motortrip through the North of Vietnam. During the trip we were in Sapa for 2 nights in The White Lotus Hotel. This hotel was the first and only hotel which was beautiful, clean and good kitchen and also very good feet massage (in the hotel). I've enjoyed my stay at this hotel and I will come... More 

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