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All 39 Sapa hotels

Victoria Sapa Resort and Spa

4.0 of 5 Hotel   |   Xuan Vien Str., Sapa Dist.,, Sapa 84, Vietnam
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Victoria Sapa Resort and Spa
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Ranked #9 of 39 Hotels in Sapa
A recent review
5 of 5 stars reviewed 4 days ago
pangopango18 Seattle, Washington
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587 reviews from our community

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106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

We were very disappointed with this hotel. We are not fussy travellers, however for a 4. Star rating hotel I do expect much more. We have stayed in 2 star hotels with better service and facilities. The outside of the hotel is lovely, and breakfast is great but that is all. Staff service is cold and staff are not friendly... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our tour agent booked this hotel as a part of the tour package and we couldn't have been pleased. The location was good and the staff was very pleasant. The restaurant services was great and the food was delicious. I'd the Vietnamese crepes called "banh xeo" every day. I would definitely recommended this hotel to anyone.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We arrived by night train and bus early in the morning. Although the hotel was clearly not fully booked they asked us 100 dollars extra to get a room immediately. We refused and only came back in the after-noon. At a first glance the hotel looks very nice and clean, but if you look in to the details, you can... More

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Tweed Heads, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

after a tiring trip on the train and the road trip to Sapa we were pleased to settle in and relax and that is what we did. Staff were great and helpful and that is a great start and that is how it stayed for the entire 3 days. the guide for our stay in Sapa was organised by Travel... More

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Gosford, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have previously stayed at the Victoria Hotel in Siem Reap, it was fabulous. The Victoria Sapa is well below that standard, the staff are very friendly but the grout in the bathroom is covered in mould and needs a good scrub with bleach. The slippers in our room had not been changed and were used and dirty. We ordered... More

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Singapore
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The people were wonderful and so attentive. Decor is traditional and woody but the service at the main restaurant was impeccable. The waiters were always smiling and attentive and I liked the food that they served for breakfast. The freshest selection that anyone can find. And the local food tasted just as good, except a little more refined and smoother.

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Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my 5th time to Sapa but the first time to stay at Victoria Sapa Hotel and Resort. It was an amazing time for both of us. My french friend who first time come to Sapa and stay at this hotel. Thanks to Victoria Sapa, we've had an brilliant time with your attentive, friendly,wonderful staff. We stayed in Deluxe... More

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fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Kevin S, Thank you very much for your kind and constructive review, as well as sharing your experience with the TripAdvisor community. It has been a pleasure to welcome you in our property, we are delighted if our services could match your expectations, as we always seek for improvements and our guest’s satisfaction. Thank you again for choosing us... More

Reviewer
4 reviews 4 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The moment we walked into the Victoria Resort we were so well looked after. Perfect location within walking distance of restaurants, shopping. Exceptional customer service, delicious buffet breakfast and stunning views from our 2nd floor room.

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fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Emma G, Thank you very much for your interest in our hotel, and reviewing us on TripAdvisor. Your compliments have been transmitted to our members of staff, and are a great reward, as we always try our best for improving the quality of service at the Victoria Sapa Resort & Spa. We would be more than happy to assist... More

Contributor
19 reviews 19 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is absolutely beautiful, very friendly staff, an amazing view of the mountains and right by downtown Sapa. Would highly recommend for anyone. The only downside is if you have someone noisy in the room next door you can hear them, not enough to put you off staying here at all though.

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fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Elena99AU, Thank you very much for sharing your experience with the TripAdvisor community. We deeply hope your experience has been enjoyable, with us, at the Victoria Sapa Resort & Spa, would like to extend our thanks for choosing us during your exploration of the highest Tonkinese Mountains. Furthermore, we would like to recommend for your next visit, our new... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was lovely. Nicholas the Front Office Manager was very helpful on our check in. We found all staff friendly and the breakfast excellent. The views over Sapa are breathtaking from the balcony. Would stay here again

Was this review helpful? Yes
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Wilsonvic, Thank you very much for sharing your experience with the TripAdvisor community, Your kind comment has been transmitted to our members of staff, who were more than happy to receive your impressions. We wish you best and enriching travels, should you not hesitate to contact us back for any inquiry or information regarding your next trip in North... More

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Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Str., Sapa Dist.,, Sapa 84, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel

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