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Victoria Sapa Resort and Spa

Xuan Vien Street, Sapa 84, Vietnam
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Victoria Sapa Resort and Spa
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848 Reviews from our TripAdvisor Community

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Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My Wife, Friend and I spent 4 days, 3 nights at the Victoria Sapa after trekking Mt. Fansipan. I believe this is the nicest place to stay in Sapa, but it is NOT a modern resort. it's very old school, which I believe is part of the charm. Time really slows down there, and it is an excellent place to... More 

Helpful?
Thank Ting L
Haifa, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I was in a group that arrived the hotel while it was rainy and cold outside. We had a very nice welcome. A beautiful hotel. Very clean. Nice lobby with an excellent fireplace .Also the food was tasty. I enjoyed the place a lot.

Helpful?
Thank zeevon5
Moscow, Russia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Good Hotel, nice staff, but very cold in the rooms and cold water in shower!!!! Wi-fi is very bad!! The lobby is awesome with fire place, nice dinners at the restaurant. Nice spa, but really cold in february inside the spa area!

Helpful?
Thank Ekaterina_Kate17
Allentown
Level Contributor
147 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a superior room and were very happy with the room, the bathroom, breakfast, and the hotel overall. Breakfast was one of the best we had during our 2-week-long journey through Vietnam. We got massages in the spa, and even though they were very expensive by Vietnamese standards, they very very reasonable by American standards. And the spa... More 

Helpful?
1 Thank 504
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights in chilly Jan at the victorian sapa resorts Warm toasty lobby, decent breakfast, decent amenities. Good view of sapa from the top of the hill. Stunningly, several key staff have a relatively poor grasp of english (as one would otherwise expect at a luxurious resort). For example, the receptionist had difficulty in understanding/conversing and actually read... More 

Helpful?
Thank Manrajsingh
new york
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I arrived in Sapa on a freezing cold, foggy, rainy day in December. All the public rooms, as well as the room we were staying in at the hotel, were not sufficiently heated. There was no where to go to warm up. The staff did bring a space heater up to our room, but it had a... More 

Helpful?
Thank werhappy2travel
Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful little resort with above average service from reception. I went with 4 other friends and we got our own personal guide. Spa shouldnt be located away from lobby. Breakfast is good at hotel. 1 at Sapa is enough as there is nothing to do. Visit to Cat Cat Village and others is good but the park is horrendous! Lousy... More 

Helpful?
Thank SunshineSunshine
fomvictoriasapa, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear SunshineSunshine, Thank you very much for choosing to stay in Victoria Sapa Resort & Spa. We are glad to hear that you had a pleasant stay in our resort. It is encouraging as our guest’s satisfaction is our primary concern.We hope we will have the pleasure of welcoming you again soon in Victoria Sapa Resort & Spa. Sincerely, The... More 

Hillsdale, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an outstanding place. The town is nice. The hotel is excellent. Well situated, clean, outstanding service. There are large open areas for privacy. The hotel staff is OUTSTANDING. VERY HELPFUL, VERY PROFESSIONAL. I COULD STAY HERE FOR A MONTH.

Helpful?
Thank Alb2_13
fomvictoriasapa, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Alb2_13, We would like to thank you for choosing to stay with Victoria Sapa Resort and Spa during your recent visit to Sapa, Vietnam. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with... More 

Rochester, New York, USA
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is very lovely, but old and worn. Bathrooms need updating, the food is average....nothing special except the view. If you're walking lots, be aware that the trek up to the hotel is long and steep, the trek to the spa is uphill too. You can wait for a golf cart. People were wonderful, very attentive and kind.

Helpful?
1 Thank Kathleen L
fomvictoriasapa, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Kathleen L, Thank you for your recent stay in Victoria Sapa Resort & Spa. It is truly our pleasure to have you as our guest. We very much value your opinion and feedback shared with the travel community. Your evaluation of our people, facilities and services provided us the opportunity to work toward meeting all of your expectations on... More 

New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my son stayed in Victoria hotel during January 2016. We came to this hotel after spending the night in a "home stay" with a very nice family from the Hmong tribe, but with a very "basic" conditions. We went from one extreme to the other! Hotel is very welcoming and the stuff will make sure you are well... More 

Helpful?
Thank SamOne1
fomvictoriasapa, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear SamOne1, We would like to thank you for choosing Victoria Sapa Resort & Spa as your accommodation choice during your recent stay in Sapa and for sharing your appreciation with the TripAdvisor. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff... More 

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