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Victoria Sapa Resort and Spa

4.0 of 5 Xuan Vien Str., Sapa Dist.,, Sapa 84, Vietnam
#8 of 38 hotels in Sapa
576 Reviews 4 of 5 stars
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Victoria Sapa Resort and Spa
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Victoria Sapa Resort and Spa
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576 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Hanoi, Vietnam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my 5th time to Sapa but the first time to stay at Victoria Sapa Hotel and Resort. It was an amazing time for both of us. My french friend who first time come to Sapa and stay at this hotel. Thanks to Victoria Sapa, we've had an brilliant time with your attentive, friendly,wonderful staff. We stayed in Deluxe... More

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Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The moment we walked into the Victoria Resort we were so well looked after. Perfect location within walking distance of restaurants, shopping. Exceptional customer service, delicious buffet breakfast and stunning views from our 2nd floor room.

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Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is absolutely beautiful, very friendly staff, an amazing view of the mountains and right by downtown Sapa. Would highly recommend for anyone. The only downside is if you have someone noisy in the room next door you can hear them, not enough to put you off staying here at all though.

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Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was lovely. Nicholas the Front Office Manager was very helpful on our check in. We found all staff friendly and the breakfast excellent. The views over Sapa are breathtaking from the balcony. Would stay here again

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London, United Kingdom
Top Contributor
278 reviews 278 reviews
74 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very pretty with a very good restaurant, very well price spa and very attentive service. So why not 5 stars? Just little details like the swimming pool and Spa are 150 meters up hill. Rooms are nice but with little touches they could be better. Overall recommended hotel

Was this review helpful? Yes 1
Port Macquarie, Australia
Top Contributor
78 reviews 78 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Victoria Sapa hotel is definately on the "old" side, well positioned at the top of a hill with nice views over the mountains and Sapa town. The rooms are very old, there is no air con and no fans, we were there in July and our room was hot, we couldn't open the windows due to no screens and... More

Was this review helpful? Yes 1
Surrey, England
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great one night stay in Sapa at this hotel. Breakfast was good, room very good and the location excellent with views over the lake and town. Close to town centre down 100+ steps or steep road but well worth the effort as the town is vibrant and welcoming. Lots of bars, restaurants and shops to choose from. The hotel... More

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fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear KathandBrian, Thank you very much for staying with us at the Victoria Sapa Resort & Spa. Your comment is always very valuable, and we would like to extend our gratitude for your consistent feedback regarding your experience. Despite a beer that was not cold enough, we hope your stay remained enjoyable, as it was a pleasure to serve you... More

Adelaide
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel may be pricier than other options in Sapa but the location and quality is worth it in my opinion. We only stayed 1 night but the bed was comfortable, the rooms were spotless and a good size and varied with the view. Our view was over the township which may not be the premium view but i loved... More

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fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear derfoofas, Thank you very much for staying with us and for the time you spent writing us a feedback on your experience. On the behalf of our Team, I will transmit your kind word to our members of staff. Our train Team has been acknowledged about your impressions, and the management is currently investigating and training. We deeply hope... More

Vancouver
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is up on a hill overlooking Sapa. Apparently there is a hold cart that can take you up and down but we walked. Look for the stair shortcut. Service was excellent. Breakfast was fine. This is. More luxurious hotel than most if not all in Sapa. There is traditional weaving in the lobby which is interesting. The spa... More

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fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear dngclark, We would like to thank you for sharing your experience with the TripAdvisor traveling community. We deeply appreciate your feedback, as we are always seeking for receiving opinions from our guests. Sapa and its fantastic surroundings are entering into rice harvesting season very soon, and the picturesque valleys offer amazing landscapes at the moment. We hope to host... More

Kiama, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 20, 2014

We caught the Victoria overnight train from Hanoi to Sapa and back, which was very enjoyable. The bathroom facilities were far better than what I was expecting, and the stay was comfortable. But the resort itself, was fantastic. We arrived at 8am tired and hungry to be greeted by staff with the most amazing cinnamon/honey tea I've ever tasted. Then... More

Was this review helpful? Yes 1
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear sarahdouglas92, Thank you very much for your kind comment. We are rewarded to read our quality of service could make your stay enjoyable, and we are delighted if you could appreciate our efforts. Looking forward to welcome you again in the Tonkin Alps, we remain at your disposal for any further enquiry. Best regards More

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Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Str., Sapa Dist.,, Sapa 84, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel

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Amenities

Hotel Style
#2 Spa Hotel in
Hotel Class
Official Description (provided by the hotel)
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. ... more   less 
Number of rooms
75

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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