We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 38 Sapa hotels

Victoria Sapa Resort and Spa

4.0 of 5 Hotel   |   Xuan Vien Str., Sapa Dist.,, Sapa 84, Vietnam
Hotel amenities
Save Saved
You added Victoria Sapa Resort and Spa to your Saves list
Victoria Sapa Resort and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
83%
Ranked #8 of 38 hotels in Sapa
A recent review
5 of 5 stars reviewed 1 week ago
Kevin S Hanoi, Vietnam
  • Overview
  • Reviews (576)
  • Photos (376)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (81)
  • Location
  • More
true
Write a Review

576 people have reviewed this hotel

Traveler rating
    235
    240
    74
    22
    5
See reviews for
102
303
22
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hanoi, Vietnam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my 5th time to Sapa but the first time to stay at Victoria Sapa Hotel and Resort. It was an amazing time for both of us. My french friend who first time come to Sapa and stay at this hotel. Thanks to Victoria Sapa, we've had an brilliant time with your attentive, friendly,wonderful staff. We stayed in Deluxe... More

Was this review helpful? Yes
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Kevin S, Thank you very much for your kind and constructive review, as well as sharing your experience with the TripAdvisor community. It has been a pleasure to welcome you in our property, we are delighted if our services could match your expectations, as we always seek for improvements and our guest’s satisfaction. Thank you again for choosing us... More

Reviewer
4 reviews 4 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The moment we walked into the Victoria Resort we were so well looked after. Perfect location within walking distance of restaurants, shopping. Exceptional customer service, delicious buffet breakfast and stunning views from our 2nd floor room.

Was this review helpful? Yes
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Emma G, Thank you very much for your interest in our hotel, and reviewing us on TripAdvisor. Your compliments have been transmitted to our members of staff, and are a great reward, as we always try our best for improving the quality of service at the Victoria Sapa Resort & Spa. We would be more than happy to assist... More

Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is absolutely beautiful, very friendly staff, an amazing view of the mountains and right by downtown Sapa. Would highly recommend for anyone. The only downside is if you have someone noisy in the room next door you can hear them, not enough to put you off staying here at all though.

Was this review helpful? Yes
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Elena99AU, Thank you very much for sharing your experience with the TripAdvisor community. We deeply hope your experience has been enjoyable, with us, at the Victoria Sapa Resort & Spa, would like to extend our thanks for choosing us during your exploration of the highest Tonkinese Mountains. Furthermore, we would like to recommend for your next visit, our new... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was lovely. Nicholas the Front Office Manager was very helpful on our check in. We found all staff friendly and the breakfast excellent. The views over Sapa are breathtaking from the balcony. Would stay here again

Was this review helpful? Yes
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Wilsonvic, Thank you very much for sharing your experience with the TripAdvisor community, Your kind comment has been transmitted to our members of staff, who were more than happy to receive your impressions. We wish you best and enriching travels, should you not hesitate to contact us back for any inquiry or information regarding your next trip in North... More

London, United Kingdom
Top Contributor
281 reviews 281 reviews
74 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very pretty with a very good restaurant, very well price spa and very attentive service. So why not 5 stars? Just little details like the swimming pool and Spa are 150 meters up hill. Rooms are nice but with little touches they could be better. Overall recommended hotel

Was this review helpful? Yes 1
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Ricardo B, Thank you very much for choosing the Victoria Sapa Resort & Spa. Your feedback is always valued and has been transmitted to our members of staff, and we would like to extend our gratitude to you, according to the time you took to review us. Please note that we provide golf buggy lifts to and from our... More

Port Macquarie, Australia
Top Contributor
78 reviews 78 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Victoria Sapa hotel is definately on the "old" side, well positioned at the top of a hill with nice views over the mountains and Sapa town. The rooms are very old, there is no air con and no fans, we were there in July and our room was hot, we couldn't open the windows due to no screens and... More

Was this review helpful? Yes 2
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Traveller_Chelly10, Thank you very much for your interest in our hotel and feedback on your experience staying with us. We always seek for your opinion in order to improve ourselves and our Team, and we really appreciate your reaction, as we will be able to implement new trainings. On the behalf of our team I would like to apologize... More

Surrey, England
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great one night stay in Sapa at this hotel. Breakfast was good, room very good and the location excellent with views over the lake and town. Close to town centre down 100+ steps or steep road but well worth the effort as the town is vibrant and welcoming. Lots of bars, restaurants and shops to choose from. The hotel... More

Was this review helpful? Yes 1
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear KathandBrian, Thank you very much for staying with us at the Victoria Sapa Resort & Spa. Your comment is always very valuable, and we would like to extend our gratitude for your consistent feedback regarding your experience. Despite a beer that was not cold enough, we hope your stay remained enjoyable, as it was a pleasure to serve you... More

Adelaide
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel may be pricier than other options in Sapa but the location and quality is worth it in my opinion. We only stayed 1 night but the bed was comfortable, the rooms were spotless and a good size and varied with the view. Our view was over the township which may not be the premium view but i loved... More

Was this review helpful? Yes 1
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear derfoofas, Thank you very much for staying with us and for the time you spent writing us a feedback on your experience. On the behalf of our Team, I will transmit your kind word to our members of staff. Our train Team has been acknowledged about your impressions, and the management is currently investigating and training. We deeply hope... More

Vancouver
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 25, 2014

This hotel is up on a hill overlooking Sapa. Apparently there is a hold cart that can take you up and down but we walked. Look for the stair shortcut. Service was excellent. Breakfast was fine. This is. More luxurious hotel than most if not all in Sapa. There is traditional weaving in the lobby which is interesting. The spa... More

Was this review helpful? Yes
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear dngclark, We would like to thank you for sharing your experience with the TripAdvisor traveling community. We deeply appreciate your feedback, as we are always seeking for receiving opinions from our guests. Sapa and its fantastic surroundings are entering into rice harvesting season very soon, and the picturesque valleys offer amazing landscapes at the moment. We hope to host... More

Kiama, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 20, 2014

We caught the Victoria overnight train from Hanoi to Sapa and back, which was very enjoyable. The bathroom facilities were far better than what I was expecting, and the stay was comfortable. But the resort itself, was fantastic. We arrived at 8am tired and hungry to be greeted by staff with the most amazing cinnamon/honey tea I've ever tasted. Then... More

Was this review helpful? Yes 1
fomvictoriasapa, Front Office Manager at Victoria Sapa Resort and Spa, responded to this review

Dear sarahdouglas92, Thank you very much for your kind comment. We are rewarded to read our quality of service could make your stay enjoyable, and we are delighted if you could appreciate our efforts. Looking forward to welcome you again in the Tonkin Alps, we remain at your disposal for any further enquiry. Best regards More

Owners: What's your side of the story?
If you own or manage Victoria Sapa Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Victoria Sapa Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Str., Sapa Dist.,, Sapa 84, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Expedia, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Venere and Jetsetter so you can book your Victoria Sapa Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel

376 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (338)
Viewed
Hotel & grounds (87)
Viewed
Room/suite (47)
Viewed
Pool/beach area (8)
Viewed
Dining (19)
Viewed
Bathroom (12)
Viewed
View from room (31)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
0:12
Videos (1)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Sapa with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Sapa
Hotel Class
Official Description (provided by the hotel)
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. ... more   less 
Number of rooms
75

Questions & Answers

Questions? Get answers from Victoria Sapa Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer