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Papillon Hotel

No 58 Fansipang Str, Sapa 8420, Vietnam
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Papillon Hotel
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8 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
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Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 3, 2012

We ended up in this hotel by accident as it was Unification day and many Sapa hotels were all booked out or bookings became 'lost'. Papillon hotel was built around the 1930's. It is a largish hotel with a choice of rooms i.e. on one side the rooms open out onto the busy thoroughfare and one may as well sleep... More 

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Brooklyn, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 4, 2012

I should have checked the bed sheets and bathroom carefully before saying "yes" to the room. As with the other reviewer who reviewed on Nov 2011... everything is true what he/she said. Even though they gave us a "deluxe suite" with a view, this room was filthy from the linens to the bathroom towels. The breakfast in the morning was... More 

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Bermagui, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 11, 2011

Booked with Sapa package tour. The room was dirty, damp and smelly. The bathroom was filthy with little hot water and no water pressure, towels and linen not clean. Drank the water that was supplied in the room and then was charge 3 times the street rate for it - no drinking water supplied at all. Ordered drinks at dinner... More 

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Heidelberg, Germany
2 reviews
1 of 5 stars Reviewed October 14, 2011

Although the location is very nice, this is a very bad hotel. Full of cockroaches, humide rooms, bad service and ignorant personal. Dirty bathroom, dirty carpet, terrible. Unfortunately I have already paid the reservation. Please avoid to stay there !!!!!!!!!!!!! I absolutely cannot recommend this hotel.

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Hoi An, Vietnam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 14, 2011

It's usually all about expectations, but this hotel was not my best experience in Vietnam so far. The staff was very friendly, cooking was OK to good, the rooms were well equipped. However, when I let myself fall on the bed after a day's trekking there were suddenly two small cockroaches running on the white sheets. I jumped up immediately.... More 

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2 reviews
1 of 5 stars Reviewed July 13, 2011

I stayed 1 night in this Hotel, it got booked for me when I booked the sapa tour (from Hanoi). At first sight the hotel looks good, the entrance is nice. Also the restaurant looks ok. When you walk upstairs towards your room everything looks old. The carpets, the walls, the doors, windows, just everything. The room I was in... More 

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Montreal
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed June 28, 2011

We booked a triple room to the Papillon hotel from our tour operator while we were still in Hanoi, and we finally had a bad surprise arriving in Sapa. We even expected to have a good experience there, because on their website, it is specified that the Papillon is the only luxury hotel in Sapa. First we were deceived by... More 

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