We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Family Guesthouse

28 Muong HoaRd., Sapa, Vietnam
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Sapa
Check In Check Out
Show Prices
Management photos
Family Guesthouse
View Map
Add Photo Write a Review

104 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this guesthouse for 4 nights in March 2014. The guesthouse was run by a family who were really friendly and helpful and spoke excellent English. It was lovely that every time I walked to reception I was given a very warm welcome. They even helped with my onward travel plans. I stayed in two different rooms having... More 

Helpful?
1 Thank Matthew331
Sapa, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice room with big enough balcony. Even the room was 2 floors down from reception, the view was beautiful. Room was clean with big comfortable bed and small sofa, very hot shower. Highly recommended ¡!

Helpful?
1 Thank Meggy122
Sapa, Vietnam
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 31, 2015

The first impression was good. We arrived early and they kept our bags till the rooms was ready. Once we stayed longer we realized that the linen was not clean and the the towels were also not clean. The receptionist sleeps in the entrance foyer so you cannot sit there and relax.

Helpful?
Thank DebbieW W
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

The hotel was very cheap. The staff were very friendly, the view was amazing. The breakfast was also nicely priced. The room was a very decent size even had a couch inside , and it had a lovely balcony. The checkout time is a little early but when checking out they asked what time my bus was and gave me... More 

Helpful?
2 Thank Troy A
Utrecht Province, The Netherlands
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

Clean and comfortable rooms with a nice view. Not so expensive. In the morning there we had to take the bus to Dien Bien Phu, but our laundry was not ready due to a misunderstanding. The staff were very helpful, made a phone call and picked up the laundry at 7am so we could catch our bus. Thank you!

Helpful?
2 Thank Roel E
Lao Cai Province, Vietnam
1 review
5 of 5 stars Reviewed November 18, 2015

i and my girlfriend stay in here 3 days. we stay in a double room! the room was clean, big enough, the room have a balcony with great view ! the staffs are very helpfull, and speak english the host family are helpfull also. we rent a motobike to used about 2 days, the price is 200 000 VND for... More 

Helpful?
Thank Tungthanh2301
Hanoi, Vietnam
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 6, 2015

we got to Sapa with no hotel booked, and the family guesthouse was one of the only cheap option that day. The room was very basic, the water not really hot but the balcony offered an amazing view and the staff is lovely and speak good English, they helped us getting our camera back (that we had forgotten on the... More 

Helpful?
1 Thank Madeleine L
London, United Kingdom
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed September 21, 2015

Don't bother with this place. I've stayed at loads of dodgy hotels and odd Nha Nghis, so I'm fairly used to a range of quality, and often I'll just roll with it as you tend to get what you pay for. What I don't appreciate, however, is to pay for something that you don't get. Whilst the family guesthouse is... More 

Helpful?
Thank Rigard K
Karlsruhe, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 14, 2015 via mobile

We stayed 2 nights here and the first impression was actually good but when we had a closer look we got disappointed more and more. But from the beginning. Arrival: We arrived at 10pm and in the entry hall was a young guy sitting at his computer watching YouTube videos. He seemed surprised and as he didn't speak english he... More 

Helpful?
3 Thank motomaresch
Paris, France
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 8, 2015 via mobile

The staff is welcoming compared to other places. They also speak English (the two young boys at the reception). The room was clean and the place was very quiet (even thoigh our room was on the ground floor just behind the reception). They offer laundry services for the same price than the shops in the street. We were also able... More 

Helpful?
Thank Caroline G
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (8)
Viewed
View from room (7)
Viewed
Room/suite (13)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Sapa hotels
12.5 mi away
Casablanca Hotel
Casablanca Hotel
#33 of 49 in Sapa
4.0 of 5 stars 201 reviews
0.6 mi away
Thai Binh Sapa Hotel
Thai Binh Sapa Hotel
#19 of 49 in Sapa
4.5 of 5 stars 377 reviews
0.0 mi away
Eco Palms House
Eco Palms House
#3 of 49 in Sapa
4.5 of 5 stars 53 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Elysian Sapa Hotel
Elysian Sapa Hotel
#7 of 49 in Sapa
4.5 of 5 stars 235 reviews
0.7 mi away
Sapa Eden Hotel
Sapa Eden Hotel
#2 of 49 in Sapa
4.5 of 5 stars 211 reviews
0.3 mi away
Sapa Stunning view hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities