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Tulip Hotel Sapa

Viet Hung Long Bien - Hanoi | Long Bien, Sapa 19999, Vietnam (Formerly Sapa Sunshine View Hotel)
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Tulip Hotel Sapa
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Ranked #46 of 56 Sapa B&B and Inns
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6 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Geneva, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 9, 2014

Poor customer service with only basic facilities and limited heating or hot water. Staff were abrupt, dismissive and unhelpful with information. However the place is located in a good location in town. I would not recommend staying in this hotel.

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San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 2, 2013

The hotel is in a great location and has a mostly friendly staff (you'll see my issue with them as you keep reading). However, it is extremely outdated and needs major fixing. For example, when we turned on our sink faucet, half the water poured out of the pipes and onto the bathroom floor. There was also no hot water,... More 

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London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 4, 2013

The hotel was fine and the staff appeared somewhat friendly (that is the 1 and only English speaking member of staff- the rest of the staff ignored us as though we weren't there when we asked for breakfast) however the real issue with this hotel was that when we popped out to get a quick bite to eat we returned... More 

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victorsapa468, Owner at Tulip Hotel Sapa, responded to this review

Thank you for your time! Honestly, that is particular "... when we popped out to get a quick bite to eat we returned to find over $100 missing from our wallets!"???? How do you buy the food if you do not bring your wallet? Seem you have a lot of wallets as you "...missing from our wallets!" Since 1999, you... More 

Sapa, Vietnam
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 28, 2013

I stayed here for a month this July and definately reccomend this place. I was made to feel at home with Pham Chien Thang and his family. The food was very nice (Pizza was my favourite and the bacon and egg breakfast) The whole family made me feel welcome! There are a few issues with it looking a bit dated... More 

Was this review helpful? Yes 2
victorsapa468, Owner at Tulip Hotel Sapa, responded to this review

Thank you! We would love to welcome you return to us if there are any chance! More 

Kuala Lumpur, Malaysia
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 5, 2013

Hotel is old and rooms needs refurbishing. This hotel lacks maintenance. The staircase is dark at night because spoilt light bulbs are not replaced. Stairs leading to higher floors is narrow and without shelter as it is outside the premise. If it rains, one will get wet when going up to the rooms. Moreover the staircase is also slippery when... More 

Was this review helpful? Yes 3
sapatravel, General Manager at Tulip Hotel Sapa, responded to this review

We thank you very much for your kindly advise! We are working hard now to renew our place and hope to serve you again at our family run hotel! More 

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