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All 41 Sapa hotels

Sapa Luxury Hotel

2.0 of 5 Hotel   |   036 Fansipang, Sapa 84-20, Vietnam
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Ranked #34 of 41 Hotels in Sapa
A recent review
5 of 5 stars reviewed 4 days ago
Mai_Ngoc_Thanh Binh Duong Province, Vietnam
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352 reviews from our community

Traveler rating
    187
    117
    32
    11
    5
See reviews for
54
138
30
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Binh Duong Province, Vietnam
1 review
5 of 5 stars Reviewed 4 days ago NEW

When we arrived the hotel from night train, we were serving from the front desk so polite and helpful. The hotel is clean large and staff attentive. They offer us breakfast was really good with everything we could want including fresh juices and an omelette/egg, coffees, teas... The location of hotel in the heart of town very easy to walk... More

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Sapa Luxury Hotel, is right in the centre of the town. The main pluses with this hotel are the family who run it. They are very friendly, helpful and willing to do those extra things to make your stay enjoyable. The rooms are clean and spacious, the breakfast and meals we ate in their restaurant were excellent.

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Bangalore, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a family run hotel. Management is very good and always willing to help. They gave us a free upgrade to a VIP room as there were less tourists. The view was great from the windows. They took care of us very well from the moment we arrived till the moment we left the hotel. They offered us to... More

Was this review helpful? Yes 1
sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear Jayasurya! Thank you very much for taking the time to review us on Tripadvisor, we delight that you are enjoyed stay at Sapa Luxury Hotel. We're also very happy because our services made you satisfied, we do hope that at next time when you come back for honey moon trip, you will choose Sapa Luxury Hotel again in Sapa.... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very good hotel, big room, good location and the staff will do everything for you to make your stay as good as possible.we had à problem with our trainticket back to hanoi and the manager had helped us. Hè had to make several phone calls and wanted nothing in return. Hè was very pleased to help us.

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sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear Monique! It was pleased to read your positive review for our property. We're always try our best to make sure customer satisfied with our services. We're going to transmit your kind words "Very good hotel, big room, good location and the staff will do everything for you to make your stay as good as possible" for our team as... More

Seremban, Malaysia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is good & it is located very near to the market. The door knob broken but they fixed it immediately. However, they didn't provide complimentary water bottle as stated in the Agoda website. They will only give you the water after you check out. It was very thoughtful of them to allow us to shower... More

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sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear Iuhnix! Thank you very much for taking the time to review us on Tripadvisor, we highly appreciate. We do hope can be served you again at next time at our hotel. Wish you all the best Yours sincerely More

Lakes Entrance, Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 14, 2014

We checked out of our expensive 4 start Hotel and we were pleasantly surprised when we arrived here to such a warm welcome. We reluctantly asked if our friends could store their backpacks until 6 pm. Not only did the manager agree but he offered them the use of a shower. Wow what a nice guy. I feel really sorry... More

Was this review helpful? Yes 1
sapaluxuryhotel, Owner at Sapa Luxury Hotel, responded to this review

Dear Gassa80 and Andrew! On behalf of Sapa Luxury Hotel, we would love to say thank you very much for your wonderful review for our property. We already expressed your kind words to our team, they are soo happy & proud. We will try our best to make sure you and others always feeling like at home while stay with... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 7, 2014

I was with my daughter and 2 grandchildren aged 2 & 4. Our train from Hanoi was 2 hours late, our cabin for 4 was actually with another couple. Then we arrived @ Sapa Luxury. It only got better from there. Our tour guide (Mee) was and absolute treasure and her family where we had lunch were so beautiful. The... More

Was this review helpful? Yes 1
sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear AndrewB! Thank you very much for taking the time to review us on Tripadvisor. It was pleasure to read your satisfied review for our property. We will transmit your compliments to our team: hotel management, staff, tour-guide... we sure that they are very happy and will try their best to make sure you and others more comfortable while stay... More

Copenhagen
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 23, 2014

There may be false recommendations for this hostel, but this is not one of them - It was genuinely a nice place to stay. We arrived very early in the morning, and were checked in immediately. As a part if their policy they upgraded us from double room to a "double superior room" with no extra cost, just because the... More

Was this review helpful? Yes 1
sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear LaerKeKaa! Thank you very much for sharing your experience at Sapa Luxury Hotel with reviewers on Tripadvisor. We are pleased to read your most enjoyable things and positive feedbacks. We already sharing your compliments to our team and they will try their best to make sure you and others will happy to stay at Sapa Luxury Hotel. We wish... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 1, 2014

Everything met or exceeded our expectations. The service was stellar, from the little things like them cleaning our shoes after a muddy day of hiking, to shuttling us to the bus stop on a scooter at the end of our stay. The room was large, clean and well equipped with everything you would need. The view from the balcony was... More

Was this review helpful? Yes 3
sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear BryanL! How nice to read wonderful review for our property, on behalf of Sapa Luxury Hotel, we would like to say thank you very much for taking the time to review us on Tripadvisor. We will try our best to be deserved with your recommendation for Sapa Luxury Hotel. Our team very happy and will try more and more... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014 via mobile

Room was huge. Bathroom was huge. Location excellent. Great views of valley. Close to restaurants. Nice breakfast selection(western or asian). Checked out and still let us use the shower after a day in the rice paddies, before the drive to Lao Cai and overnight train back to Hanoi. Watched our bags. Nice car service to Lao Cai. Very friendly staff,... More

Was this review helpful? Yes 1
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Additional Information about Sapa Luxury Hotel

Address: 036 Fansipang, Sapa 84-20, Vietnam
Phone Number:
Location: Vietnam > Lao Cai Province > Sapa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sapa Luxury Hotel 2*
Number of rooms: 18
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