we had an early arrival after the night train, we were greeted with breakfast and nice green tea while our rooms were got ready, also we were offered a room to shower and change in.The rooms were really big,clean and comfy. this hotel was our base for our trekking around Sapa, the guide we had was excellent, she was so... More

Got this hotel through my hotel in Hanoi. It's family run and they're really nice. As I'm travelling alone, my first night they asked me to join them for dinner. Staff is great, although their knowledge of English is small, they want you to have a good time. Rooms, breakfast and cleaning are good, but what really did it for... More

Great location with spacious clean and well maintained rooms, definitely one of the better value budget accommodation options in Sapa with helpful friendly staff. Shower is located over a bath as opposed to being just located on the wall next to the toilet, always a plus in budget rooms.

I stayed for 3 nights. It's in a great location in Sapa. The rooms are spacious and well decorated with a comfortable bed and nice bathroom (shower over the bath). Breakfast is free and tastes pretty good. The wi-fi is reliable and the TV has many Vietnamese and international channels. It is a family-run hotel and they are all very... More

Many people go to Sapa for the local villages and a Hill tribe home stays- This maybe the best home stay you can encounter while making a base in Sapa! Such a wonderful visit and nothing was to much. Life made easy with awaiting bus from Loi chai to sapa town all arranged by Mr Tom and not charged an... More

After staying one night at another hotel (I won't name which), we decided to try elsewhere as the rooms seemed to have a bit of a funky, musty smell to them. We came to Casablanca and were immediatly greeted by the most friendly helpful man imaginable. Mr Tom showed us around a few rooms and we settled for one with... More

This is one of the best places to stay in Viet Nam. All the praise in the other views is absolutely correct: the people that run this place are fabulous, helping in every way possible and going beyond the call of duty! I've even been phoning one of them since I've left for help translating, and he has been really... More

Like everyone says, the guys who run this spot are just peachy. They genuinely want to do this. I tried to tell one of the staff that he was so kind and he dismissed the comment, saying this was his job and he was happy to provide a service. We had the room with super view and they almost wouldn't... More

We stayed at four different hotels during our nine day stay in Sapa and the friendly service award certainly goes to the staff at Casablanca Hotel. We stayed at Casablanca Hotel only two nights before moving on to something a little cheaper, but the friendly staff continued to engage with us as we ran into eachother in town. The two... More