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Sapa Eden Hotel

No 60 Fansipan street | Sapa town,, Sapa, Vietnam
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Sapa Eden Hotel
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Thai first
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Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Goodness….where do I start? My husband & I have travelled quite extensively, & this hotel would have to be the worst place we have ever stayed. Don’t get me wrong, Trang, the beautiful lady at reception could not have been nicer or more helpful, but this in no way made up for the sub- standard accommodation. A steep ramp greeted... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As other reviewers have said, Ms Trang is absolutely lovely and does everything she can to make your stay pleasant. But the hotel is old and tired, there were some big stains on the bed head, the bathroom was a bit grotty with mould all through the shower, and when we first walked into our room it absolutely stank like... More 

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Kuala Lumpur, Malaysia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Its a quaint hotel on a steep slope. Its quiet for now as there is some construction in front and how this will impact noise levels is difficult to say. Miss Trang the Receptionist is full of cheer and a lovely smile and ever so helpful. Very polite staff. No stairs to rooms, but she will help with the bags.... More 

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A TripAdvisor Member
5 of 5 stars Reviewed May 26, 2015

It was for one night sleep, but it was with the best view. Pitty we didn't stay any longer, Nice and friendly staff and ofcourse the always cheerfull and wellcoming Trang makes our staying special! Very good place to start itinerary's from, also after a trekking there is a possibilty to clean your self before leaving Sapa for the long... More 

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Wollongong, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed April 27, 2015

This was a nice hotel to rest our heads. The rooms were basic but clean. Hot water did run out but after a few minutes it would be back on. Free wifi was great. The noise from the hotel reception does carry up the stairwell and I found I woke up several times to loud conversations.

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Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 1, 2015

After a long night on the train from Hanoi and a scary drive from lau cai to sapa, the look little old building on the hill was a little concerning. But as soon as we were met by ms trang at reception, all worries gone. Bags were stored and we were taken to top floor restaraunt where a home cooked... More 

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Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

Sapa Eden was around an hour away from the night train. So when we arrived we were fairly worn out. But we were greeted by the lovely Ms Trang. She was so excited and happy to tell us all about the itinerary she had planned for us (we booked through a travel agent in Hanoi). The hotel was not very... More 

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Brighton and Hove, United Kingdom
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed February 9, 2015

After reading the reviews on TripAdvisor and it being number 1 in Sapa I was quite excited to stay here, as I'm backpacking and thought it would be nice to splash out. The room was clean, tidy and the beds comfy. The WiFi was also rather good! However this is where the positives end. We arrived at 0630, as most... More 

Was this review helpful? Yes 2
Vancouver, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed January 22, 2015

This place is like a second home to me. Having spent a lot of time in Sapa, on multiple occasions, I cannot say anything but good things about Sapa Eden Hotel. Every time I walk through the door they greet me with such big smiles and are always there to help with anything. The location is great (bonus for the... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed January 20, 2015

I brought 3 of my children to stay at Sapa Eden Hotel in Dec 2014. We stayed in a family suite that was big enough to accommodate us. The view from the room was awesome, and if I had my way, I would spend hours just staring out and not do a single thing! Haha! Ms Trang was a gem... More 

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