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All 13 Sapa accommodations

Pinocchio Hotel

15 Muong Hoa (Pho Cau May), Sapa, Vietnam
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Ranked #11 of 13 Specialty lodging in Sapa
A recent review
3 of 5 stars Reviewed December 24, 2013
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47 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 24, 2013

Overall not a very good place, the rooms are big but outdated and a bit smelly. Its a bit overpriced but it is still a reasonable price to pay for a room in the center of town. What really made our experience here feel unsatisfactory was that when we came back from a treck to pickup our bags and we... More

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11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2013

Lovely staff who will help you with anything, but the rooms are dated and very very cold. We were offered extra blankets but the windows didn't close properly so we suffered our chills through the night. No wifi in room either which was a disappointment for the price of $10. We found cheaper with heated mattresses round the corner.

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Brisbane, Australia
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed here with my partner for 3 nights, room was very dirty especially the bathroom. Also a lot of mould in our room which I believe is a problem at some hotels in Sapa due to the moisture in the air. Def look around for a better guesthouse if you can. The only good thing was the staff were friendly... More

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Leiria, Portugal
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 26, 2013

This is not a very good place to stay but, from what I've saw in Sapa, for a budget place, it's average!!!The rooms are old and not so clean and (In my case) there's a lot of damp and mold. We can hardly fall asleep with the amount of moisture in the room....but the view compensates this...the views from the... More

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London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 25, 2013 via mobile

We stayed here for one night and had to leave. We chose to stay here because of a recommendation from lonely planet, but I doubt that they have been here recently. It was hard to make a booking as they never seemed to answer their phone. When we arrived at they bus station and called them they were not helpful... More

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2 reviews
3 of 5 stars Reviewed September 3, 2013

We stayed here 2 nights on our tour that we booked from Hanoi. At first glance the hotel seemed too "low budget" but after getting to our room (5th floor no elevator, not to worry they carry your luggage for you) it was actually a superb view of the village! The food was the best breakfast we had in three... More

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Phnom Penh, Cambodia
Top Contributor
79 reviews 79 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 3, 2013

I stayed for five days in April 2011, after an overnight train from Hanoi. I had a room on the top floors and the views were incredible. The room itself was large. The price was also cheap. The dining area is cozy. But the rooms were quite damp and dark and smelled of mold. The rooms were clean otherwise. I... More

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Sevenoaks, United Kingdom
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 2, 2013

Stayed in a double room as a couple for 2 nights. Booked the rooftop room through their website, and on arrival was given a lower floor (up to 3rd floor views are obscured by the buildings opposite so you really want a higher one), but had a little moan and got the one I wanted. I thought they were being... More

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Malaga, Spain
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 22, 2013

We had high expectatives on this hotel after reading comments on the Lonely Planet and Tripadivsor. The hotel itself is nice, and the best part is the views from every floor (like many other hotels in this location). Breakfast was also very good. But the rooms leave a lot to be desired...our room was very big, spacious, that's a good... More

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 14, 2013

We didn't stay at the Pinocchio Hotel but found the tour desk to be very helpful. Mr. Manh was kind and helpful when we were debating whether to take a tour or go by private car to the Bac Ha Sunday market. We went by private car for flexibility as the cost was reasonable for Sapa-Bac Ha-Lao Cai at $80.

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Pinocchio H, Manager at Pinocchio Hotel, responded to this review

Dear Live2EatAndTravel, Thank you very much for your good review for the Bac Ha trip, I'm so happy that it brings you the memorable journey when traveling in my region. Hope to serve you again the next time. Nguyen Van Manh - Hotel Manager More

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Additional Information about Pinocchio Hotel

Address: 15 Muong Hoa (Pho Cau May), Sapa, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #11 of 13 Specialty lodging in Sapa
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Since ten years, Pinocchio Hotel is proud to be the friendly and safe stay of travelers when coming to Sapa. In parallel with the development of the tourism in the region, our hotel has receipt thousands tourists and kept in their mind the good feeling about the friendly people of Sapa.The hotel has an ideal location, lying at the foot of Ham Rong Mountain and looking to Violet Valley, giving the eye to the villages of the ethnic minority people alternating in the terraced rice fields made by generations and generations at the foot of Fansipan Mountain. The stay in our hotel will bring to you the peaceful moments, closer to the nature of the Northwest region of Vietnam.The hotel is now owned and managed by Nguyen Van Manh, an English and French Speaking man, who is working for Sapa Tourist Information Center.With friendly and hospitable mind, we are happy to welcome you to our Pinocchio Hotel.We wish you the memorable visit in Sapa! ... more   less 
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