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Sapa Queen Hotel

09, Muong Hoa Street, Sapa 33000, Vietnam
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1 room 1 guest
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Sapa Queen Hotel
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49 Reviews from our TripAdvisor Community

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    4
    22
    10
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Vietnamese first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (9)
  • Jun-Aug only
    (18)
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    (14)
  • Dec-Feb only
    (8)
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

As I am writing this I feel disgusted and worried that I have to sleep here next to a dead cockroach. Where there is one, there are more.... The sheets are not very clean and the bathroom wasn't either. I hope I can get the night bus tomorrow so I don't have to stay here.

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Hong Kong, China
Level Contributor
11 reviews
5 hotel reviews
2 of 5 stars Reviewed July 19, 2015

The bathroom was very dirty, have cockroach, and the shower work not well, only water drops. No breakfast provided, 400k VND for two rooms. (You have to remind them the price they initially dealt with you coz they will charge higher when you checked out).

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Travelers are raving about these Sapa hotels

1 review
4 of 5 stars Reviewed July 7, 2015

Clean, and helpful staff but they quite lack of staff-customer communication. wifi on the 4th floor wasnt really good. Beautiful room view. Reasonable price. And i really want to come back and get the 402 room again. I'd like to travel back to sapa in July

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2015

We stepped of a bus from Hanoi and were net with the usual gaggle of hoteliers offering rooms. We opted for this one because the woman had excellent English, was very friendly, patient and helpful and the rooms were a good price. The rooms with balcony views are a decent standard for a budget room, though the food in the... More 

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hangchanh, Người quản lý at Sapa Queen Hotel, responded to this review

On behalf of the Hotel, I would like to sent a big thanks for your valued reviews. we will try to our best to provide a better services every day. Thanks a again and I hope to well come you in my hotel again. Vuong Thi Hang More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

My friend and I were extremely happy with our stay at this hotel as the girl at the reception helped us so much and was very friendly. Everything was easy there: renting a scooter, doing the laundry, eating good food at a cheap price or book a tour. We had the best price for our homestay trecking tour compared with... More 

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Siauliai, Lithuania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 11, 2014

Stayed here for 3 nights. The staff was decent yet sometimes had problems with communication. Provided with an electric blanket when asked as the nights tend to get quite cold in Sapa. There was no hot shower and every night we had to fight with lots of insects. The last night there was a fight between some cockroaches in the... More 

Was this review helpful? Yes 2
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 6, 2014

We booked to stay here for 4 nights after reading many positive reviews on bookings.com. The hotel is in an excellent location in the centre of town and our room was of a good size. Hot water was reliable and we had excellent mountain views from the fourth floor. We had omelettes for breakfast downstairs one day which was certainly... More 

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Los angeles
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 19, 2014

We stayed here 2 nights... Pros: Great location bed is comfy room is reasonably clean Cheap- $10 for 2 with breakfast Good laundry service Nice view Cons: Family of cockroaches living in nightstand drawer Leaky ceiling shower pressure not great Wifi has very weak signal TV is pretty useless, but who needs TV with this view anyways!? Overall, it's pretty... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
2 of 5 stars Reviewed July 26, 2014

The hotel is well located in a street with many shops and services. The staff are friendly and speak English well enough. Breakfast is not included but take the restaurant is not too expensive. The room is spacious but very basic. The cleaning could be improved. The towels were wet and cups that were in the room were dirty with... More 

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Denver, Colorado
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 6, 2014

Heart of Sapa town. Very touristy town has many high end accommodations but queen hotel is the vest budget hotel for the price. Cute lobby, rooms are a bit worn, but clean. Basic Viet bathroom. BUT, location and price make this my go-to in Sapa.

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