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The Ritz-Carlton, Tianjin

#1 of 1,016 Hotels in Tianjin
Certificate of Excellence
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No.167 Dagubei Road, Heping District, Tianjin 300040, China
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The Ritz-Carlton, Tianjin
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The Ritz-Carlton, Tianjin
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117 Reviews from our TripAdvisor Community

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Traveler rating
    96
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
  • All months
    (117)
  • Mar-May only
    (42)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (26)
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Tianjin, China
1 review
5 of 5 stars Reviewed 4 weeks ago

For my wife's birthday I booked us a room at the Ritz Carlton as a surprise. It was the best move imaginable. I told the staff member I booked with it was a birthday surprise and they took my wife's details down and requested a picture of us both. When we got to the hotel, we were met and welcomed... More 

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Frank M, Greetings from The Ritz-Carlton, Tianjin! Thank You for the time you have taken to share your comments and for staying with us. Your compliments about our personalized services delivered by our GR Manager Anna were extremely inspiring and I was delighted to read that you and your wife enjoyed the Birthday and WOW’ed by our Ladies &... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015 via mobile

The receptionists were professional and extremly friendly. The staff were great. The hotel made us feel welcomed and pampered.Every thing is outstanding. The building, the atmosphere, the staff, the rooms and furniture.

Was this review helpful? Yes 1
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Mr. Aboseereen, Greeting from the Ritz-Carlton, Tianjin! Thank You for the time you have taken to share your comments and for staying with us. Your compliments for our Ladies and Gentlemen were extremely inspiring and I was delighted to read that you and your family have enjoyed your stay with us! I hope to welcome you back in the... More 

Hong Kong
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

A stay at Ritz Carlton makes the business trip enjoyable. It is actually a new building decorated with taste in an old English style. Located in what used to be the English occupation area, the Victoria Park in front remains with a new name. Many historical sites are within walking distance. Superb service, and therefore making it the best amongst... More 

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Gfoo, I was delighted to read about your positive comments that you have written and to know that you enjoyed our hotel’s design, recognized our good location but also the service from our Ladies and Gentlemen. Please do not hesitate to contact me directly at vincent.billiard@ritzcarlton.com should you ever need further assistance and I look forward to welcoming you... More 

1 review
5 of 5 stars Reviewed May 26, 2015

No other hotel in Tianjin comes close to the quality of service you receive at this Ritz-Carlton. The staff is extremely friendly and helpful no matter what your needs. This is THE hotel to stay at in Tianjin if you want a luxury experience.

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Andrew, Greetings from The Ritz-Carlton, Tianjin! Thank You for the time you have taken to share your comments. Your compliments were extremely inspiring and I was delighted to read that you have enjoyed your stay with us! Please do not hesitate to contact me at vincent.billiard@ritzcarlton.com if I could be of any further assistance. Sincere Regards, Vincent Billiard General... More 

Hong Kong
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 20, 2015

We had cakes at Ritz, which were made by the hotel's chefs. Outstanding. The hotel is stylish in Victorian decor, and the service is outstanding. Will stay there when I'm back for another visit, as Tianjin is a good place for leisure travel for a day or two.

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Gfoo, Greeting from the Ritz-Carlton, Tianjin! Thank You for your great comments. I am happy to know that you particularly enjoyed our Pastries and will be sure to recognize our Pastry team and also that you enjoyed our décor and service. Your compliments regarding to our services are significantly encouraging and I sincerely hope you had a memorable stay... More 

Hanover
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

Perfect service, wonderful and absolute friendly staff! Great wellness spa! What a location! What a wonderful, beautiful, gorgeous hotel! Although we had smog for one day, we had a wonderful time in the spa! You HAVE to go there!!

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Isabrll H, I would like to thank you for sharing your comments here and for choosing The Ritz-Carlton, Tianjin. Your compliments were really appreciated and I will be sire to share your comments with our Spa Team. I am also glad you enjoyed the location and convenience of the hotel. Please do not hesitate to contact me or any... More 

Montreal, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

This is by far the best hotel I have ever stayed at. I stayed on business for a two week stay. Having had a 24 hour journey to get there, I was greeted with warm smiles, and swiftly professed through checkin. I was escorted to my beautiful room and shown the amenities, continually being called by name. My luggage arrived... More 

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Greetings from The Ritz-Carlton, Tianjin! Thank You for the time you have taken to share your comments and for staying with us. Your compliments about our personalized services were extremely inspiring and I was delighted to read that you enjoyed your stay with us! It is our honor to be your hotel of choice in Tianjinl! I do hope we... More 

Kiel, Germany
Level Contributor
1 review
5 of 5 stars Reviewed May 14, 2015

It's been a very pleasant stay at RC Tianjin. Interior design and style citing the Victorian age of the British Empire, if you like this you'll love this hotel. Location: perfect, you can walk to many places of interest or shopping areas as well as the Italian restaurant street.

Was this review helpful? Yes
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Oliver D, Thank You for the time you have taken to share your comments and for staying with us. I was delighted to know that you love our hotel’s design and recognized our good location. I do hope we may look forward to welcoming you back to the Ritz-Carlton, Tianjin in the near future. Please do not hesitate to... More 

Bellevue, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2015

On my recent trip to Tianjin I was fortunate to stay at The Ritz Carlton! From the moment I arrived I was treated like a member of the family! The rooms, luxurious! The staff, from the GM Vincent Billard to the turn down service was extraordinary!! I travel often and have been to many countries, The Ritz Tianjin made me... More 

Was this review helpful? Yes 1
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear Kristine K, Greeting from the Ritz-Carlton, Tianjin! Thank You for the time you have taken to share your comments and for staying with us. Your compliments were extremely inspiring and I was delighted to read that you have enjoyed your stay with us! It is our honor to know that The Ritz-Carlton feels like a home for you, I... More 

Bellevue, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2015

If I could rate the service and performance of GM Vince Billard, Service Manager Anna Wang and their crew higher than five, they would qualify. I have traveled around the world and have never received such excellent service. My wife and I felt as though we were royalty. The Attitude, courtesy and personal service was second to none. The Ritz-Carlton... More 

Was this review helpful? Yes 1
The Ritz-Carlto... T, General Manager at The Ritz-Carlton, Tianjin, responded to this review

Dear John K Greeting from The Ritz-Carlton, Tianjin! Thank You for the time you have taken to share your comments and choosing us during your visit in Tianjin. I was delighted to learn that your stay was enjoyable. Your recognition is extremely meaningful to all our Ladies & Gentlemen. It will absolutely inspire all of us to bring more personalized... More 

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