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Somerset Olympic Tower Tianjin

4.0 of 5
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No.126 Chengdu Road, Heping District, Tianjin 300051, China
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Somerset Olympic Tower Tianjin
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Ranked #11 of 1,011 Hotels in Tianjin
A recent review
4 of 5 stars Reviewed November 1, 2013
ZixiTan Singapore, Singapore
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (9)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (9)
All months
Singapore, Singapore
1 review
4 of 5 stars Reviewed November 1, 2013

.....it looks like a Japanese Hotel We stay in this apartment for 3 night during our September trip to China and I think we are the only non Japanese guest. Even breakfast TV channel, food and staff conversation are in Japanese. Ground floor have some restaurant and pricey Japanese convenience store. However The staff were friendly and attentive, which is... More 

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SomersetTJ, Manager at Somerset Olympic Tower Tianjin, responded to this review

Thank you for your write-up and really appreciate your recognition of Somerset Olympic Tower Tianjin. Certainly look forward to have the opportunity to welcome you back ‘home’again More 

Wrexham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 7, 2013

Good location and property. Hotel is very clean and has modern facilities. I was staying in a really nice spacious newly renovated, well equipped apartment. I used the excellent newly renovated swimming pool. They have a very good newly refurbished children’s playroom and on my stay I spoke to another guest using this facility saying it was very good. The... More 

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SomersetTJ, Manager at Somerset Olympic Tower Tianjin, responded to this review

Thank you for your write-up and really appreciate your recognition of Somerset Olympic Tower Tianjin. Certainly look forward to have the opportunity to welcome you back ‘home’again More 

Wrexham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2013

Good location. This hotel offers many amenities and within the building you can find various shops and restaurants. Very clean apartments and spacious with an excellent kitchen and service. English is widely spoken and the staff are more than willing to help you with any enquires you may have. I was traveling alone but I could see many families’ here... More 

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SomersetTJ, Manager at Somerset Olympic Tower Tianjin, responded to this review

Dear Les H, noted with appreciation your favorable review of our property. Like to thank you very much for such and will share this with our team members; whom I am sure will be equally pleased. As and when you have plan travel back to Tianjin with your family, please feel free to call in with us again. Much obliged, More 

Beijing, China
1 review
5 of 5 stars Reviewed April 9, 2013

second time stay here, whole family loves it! hear that some of the room were refurnished, we stayed in one, clean and tidy. especially for family stay, my little son loves the kid's play room. very good location, close to most of the famous sight! people are nice and helpful!

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SomersetTJ, Manager at Somerset Olympic Tower Tianjin, responded to this review

Dear Ms. Lynn, this is truly a great reward for us as a team to receive your comments and I’d like to thank you for providing this write-up here. Certainly look forward to have the opportunity to welcome you back to ‘home’ soon again. More 

Shanghai
1 review
5 of 5 stars Reviewed January 7, 2013

Good location. We had quite pleasant stay in this property; the room was spacious, my wife loves to cook in the room, we found certain items was missing in the kitchen, service response from housekeeping was efficient after we made a call, we had wonderful meal in the apartment with well-equipped kitchen. In fact, there are many good restaurants nearby;... More 

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SomersetTJ, Manager at Somerset Olympic Tower Tianjin, responded to this review

Thank you very much for outlining your impressions and assessment towards our property, in your review drafted, here. It is good to note the overview and your positive feedback to our offerings and services. Meanwhile we look forward to welcome you back home in this New Year 2013 ahead, for which I like to wishes you all the best ahead. More 

1 review
2 of 5 stars Reviewed December 24, 2012

We used to live here eight years ago and were always happy with the hotel. So on this trip we didn't hesitate to come back. What a mistake! Service has gone down the drain. Front desk couldn't tell us where to find a shopping centre, concierge told us to go hail our own cab, in december weather! Housekeeping gave us... More 

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SomersetTJ, Manager at Somerset Olympic Tower Tianjin, responded to this review

Thank you for your comment towards your stay at our property. It is sadness to know that our service is far behind your expectations; allow me to express sincere apology for those where we fell short. Undeniable, all points you raised out are actually basic service requirement and have attracted serious attention from management; could we bother you to give... More 

New York City, New York
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed September 1, 2012

We had a horrible experience at this property. My family stayed in Tianjin for two months in the summer (2011) and it is difficult to find short term apartments. Rates for serviced apartments in Tianjin at the time were quite high due to lack of competition (compared to Beijing and Shanghai). I negotiated a reasonable (but still high for China)... More 

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SomersetTJ, General Manager at Somerset Olympic Tower Tianjin, responded to this review

Dear Raku, Appreciate your candid approach towards your stay at our property. Regrettably, we have not been able to live-up to your expectations; it is appropriate for us to apologize for those areas where we fell short. We have noted your comment to the aging product in apartment. We are actually working on a 3 years plan to have all... More 

Adelaide, Australia
2 reviews
3 of 5 stars Reviewed October 21, 2011

The review of the EnglishomaninAsia should have been a warning - a spacious apartment but sparse furnishings of 'ordinary' quality were not those of a 4+ star-rated hotel. Problems with checking in (couldn't match name to on-line booking), workman doing electrical work in our room when we checked in, advertised extras not included and no access to balcony (which was... More 

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Carrie B, General Manager at Somerset Olympic Tower Tianjin, responded to this review

Thanks! Thank you for taking the time to give us the prompt comment about your recent stay. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our residents expect. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts... More 

Hong Kong, China
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed October 15, 2011

Ive stayed here with my wife and son a couple of times when we have been over in Tianjin. The apartments are spacious, with well appointed kitchens. The furnishings in the other rooms are a little sparse and not quite up to the usual Somerset/ Ascot quality. However, im not going to complain given the reasonable price charged. The location... More 

Was this review helpful? Yes 3
dimps68
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2008

We stayed at this hotel for one week in August during the olympics and it was really nice. The rooms were designed perfectly for tourist/business and very well equipped/furnished from international plug sockets to plasma TV screens in each main room. Staff - Amazing, as they helped every day in arranging travel to and from Beijing, calling taxis, assisting in... More 

Was this review helpful? Yes 2
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