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All 910 Tianjin hotels

Sheraton Tianjin Hotel

4.0 of 5 Hotel   |   Zijinshan Road, Hexi District, Tianjin 300074, China
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Sheraton Tianjin Hotel
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81%
Ranked #36 of 910 hotels in Tianjin
A recent review
3 of 5 stars Reviewed March 19, 2014
Lawther2k
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287 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Top Contributor
58 reviews 58 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 19, 2014

The hotel is very dated compared to a large number of other chain hotels you may stay in, however that said it was very clean and comfortable. The rooms are comfortable, well equipped and I was particularly impressed with the free bottles of water. The staff were very attentive and polite. Breakfast offers a few choices for western tastes. Overall... More

Was this review helpful? Yes
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We are so glad that you had a really comfortable experience and satisfied... More

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

I am a regular guest at Sheraton Tianjin and can say that I never found a similar level of attention to service at any other 5-stars hotel in China. For instance, during my last stay, the Guest Relations Manager asked whether the room was a bit cold (regulations demanded for reduction in heating to contain pollution) and promptly arranged for... More

Was this review helpful? Yes 1
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

Dear Guest:. Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and taking the time to share such a detial review with us.We are so delighted that you had an excellence experience with us.... More

Grahamstown, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 19, 2013

I stayed at Sheraton Tianjin Hotel for two nights during a business trip. From the moment I stepped into the hotel to the moment that I checked out, I received the most impeccable service from the hotel's very pleasant, professional and competent staff. My room was magnificently comfortable. It was just what I needed after a total of twenty hours... More

Was this review helpful? Yes
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We are so glad that you had a really comfortable experience and satisfied... More

Warrington Uk
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2013

This hotel looks a little dowdy when compared with her new high rise sister in Binhai. The hotel is obviously of an older design and has been around for a while. The rooms are a bit dark and the WiFi is patchy. The bathroom and fittings are a bit dated, but every thing work satisfactorily. However the service received is... More

Was this review helpful? Yes
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your experience with us. I am much honored to hear that you are satisfied with our staff and... More

Shanghai, China
Top Contributor
64 reviews 64 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 26, 2013

I stayed at Sheraton Tianjin for 3 nights in October 2013. This hotel is in need of renovation and review of their staff training programs. The hotel is fine to serve as a place to sleep & work, just expect that it's an older property in need of renovation. I've visited associates at the Ritz Carlton Tianjin (just opened several... More

Was this review helpful? Yes 1
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

Dear bentobox007 Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel and taking the time to share such a detail feedback to us. It is regrettable to hear that our property was not up to your standard and our service... More

New York City, New York
1 review
3 of 5 stars Reviewed October 12, 2013

This hotel is in the He Xi district of Tianjin City, which is only 30 minutes high-speed train from Beijing. I stayed there for two nights in my last trip to China. It's a fabulous hotel with modern decoration. The staff are extremely friendly. The food is also fantastic... I would definitely book this hotel again on my next visit... More

Was this review helpful? Yes
天津喜來登大酒店Annie, 公關經理 at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We were delighted to read your review and so glad that your overall... More

Ringgold, Georgia
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2013

We are SPG fans so we always try and stay at a SPG property whenever possible. We have an almost four month stay in Tianjin ahead of us so chose the most convenient property for a week before deciding where to stay for the rest of the time. The Sheraton Tianjin is an older hotel that shows it’s age and... More

Was this review helpful? Yes 1
天津喜來登大酒店Annie, 公關經理 at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We are so glad that you are satisfied with our hotel and staff.... More

Camberley, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

I stayed here for a couple of days at the end of July. As others have said, the hotel is showing its age. The decor is old and my room was on the gloomy side. Having said that, everything worked, it was clean, the bed was comfortable, the shower was fantastic, the air con kept my room at a comfortable... More

Was this review helpful? Yes
天津喜來登大酒店Annie, 客戶關係經理 at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We are so glad that you are satisfied with our hotel. We will... More

Shanghai, China
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 28, 2013

Stayed there this weekend. Although an old hotel and could do with a refresh i had a nice time. Located of the road it was nice ansd quiet and above all the staff were very good. The Manager took the time to speak to me and give me details about the hotel and facilities. The food was great although very... More

Was this review helpful? Yes
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

"Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We are so glad that you had a really comfortable experience and satisfied... More

TORONTO
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 3, 2013

Good hotel in a convenient location, room is not that big but well furnished.AC thermostat did not work well in July and no way to communicate to staff to fix it. Breakfast is excellent and has a lot of Western and Chinese dishes. Rooms was clean but nothing special about the hotel, atypical old Sheraton

Was this review helpful? Yes
天津喜來登大酒店Annie, Public Relations Manager at Sheraton Tianjin Hotel, responded to this review

Dear Guest, Greetings from Sheraton Tianjin Hotel, the first five-star hotel in Tianjin with international approval. First of all, please allow us to thank you for staying in Sheraton Tianjin Hotel among all the hotels in Tianjin and more importantly for sharing your excellent experience with us. We are so glad that you are satisfied with our room, breakfast, and... More

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Additional Information about Sheraton Tianjin Hotel

Address: Zijinshan Road, Hexi District, Tianjin 300074, China
Location: China > Tianjin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Tianjin Hotel 4*
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Also Known As:
Sheraton Hexi Qu
Tianjin Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in Tianjin #26 Luxury Hotel in Tianjin #72 Best Value Hotel in Tianjin
Hotel Class
Number of rooms
296

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