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All 987 Tianjin hotels

Renaissance Tianjin Downtown Hotel

4.0 of 5 Hotel   |   No. 105 Jianshe Road, Heping District, Tianjin 300042, China
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Ranked #35 of 987 Hotels in Tianjin
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I had a good feeling of modernity from the website of this hotel. The truth is a bit different! The hotel is well worn and the rooms will need updating. I had a room in a high floor with lounge acces, but the room felt old and the bathroom smelt terrible at certain times of the day (and not me... More

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thanks for choosing to stay at Renaissance Tianjin Downtown Hotel and would like to let us know your experience with our hotel. Please kindly accept our apology for your unpleasant experience. We greatly appreciate that you liked the breakfast and also the lap pool. Again thanks a lot for your thoughts. We hope to see you soon at our hotel! More

Senior Contributor
40 reviews 40 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 14, 2014

The Renaissance Tianjin Downtown Hotel is in a great location and the service is great. The room had a nice layout, but the bathroom was very dated (the plumbing and shower are very old) and the drains emit a sewage smell. When I told the front desk (upon check out) about the bad smell, she said the property is sevearl... More

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thanks for staying at Renaissance Tianjin Downtown Hotel and taking time to share your experience. We greatly appreciate your comments regarding to our service. Our hotel was a little time-honored, and thanks for your suggestions and improvement is making now. Again thanks for your suggestions and comments. We'll strive for better service. Hope to see you soon at our hotel! More

Beijing, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed August 8, 2014

Very good location. Blood stained pillows were found on bed. After reporting it, it took the hotel 30mins to deliver new pillows and it was midnight already. yellow palm size stain was found on the replace pillow with hair. Towels are worn out. Drains under bath tub not work. Iron rust.

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for taking time to share your experience and please allow us to extend our sincerest appreciation for selecting Renaissance Tianjin Downtown Hotel for your recent trip in Tianjin. We highly appreciate your comments, through the conversation upon the departure we have well acknowledged the issues which reflected in a substandard of your stay quality. We are heartfelt sorry... More

Pittsburgh, Pennsylvania
Top Contributor
151 reviews 151 reviews
19 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 18, 2014

This my 6th stay at the Renaissance Tianjin. The staff is friendly and helpful. Their English is Satisfactory. Be sure to stay on the Executive Floor as you will get free WIFI access and access to the lounge. The lounge has a daily happy hour with hord'ourves. The room comes with a complimentary breakfast. There is a large selection both... More

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thanks for staying at Renaissance Tianjin Downtown Hotel and we appreciate your willingness to share your comments. It's our pleasure to see that you liked our beds, rooms and Club Lounge. Regarding to coffee issue, we have reviewed that with our F&B team, and they will continue to improve to make your stay as pleasant as possible. Again thanks for... More

Shenzhen, China
Top Contributor
133 reviews 133 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 20, 2014

Good business hotel. As gold memeber was upgraded to a club room which was good expecpt for the temperature in the room: 25 degrees. After 2 complaints they were able to get it back to 23! As a result of this I didnt have a good night sleep for 3 days. Clublounge is just ok, food served is almost cold.... More

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for sharing you candid feedback regarding your stay at Renaissance Tianjin Downtown Hotel! Sorry for any inconvenience caused. We have reviewed the temperature issue, club lounge food issue and also check-out service with Engineering Manager and also Front Office Manager. They and their teams will continue to improve the service. I hope you would consider us should you... More

Spain
Contributor
19 reviews 19 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 27, 2013 via mobile

The hotel was a disappointment in just about every way. The service was a bare minimum and the problems I encountered such as my shower not working, being given a smoking room and a bad smell in the room were ignored after my reporting them. No effort was made to fix the situation. The room itself is rather older and... More

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for staying at our hotel and also taking your time to leave comments. Let us apologize for all the inconveniences you’ve mentioned. We are committed to providing our guests with the best service. We sincerely regret we fell short of our goal. We will do our best to improve the service on each aspect and to make your... More

Sydney, Australia
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 17, 2013

The staff here are very friendly and efficient and make you feel very welcome. The hotel is in a great location with many food options next door to in a laneway. Breakfast in the hotel was very good and of a high quality. Hopefully the rooms here will be renovated soon as they are very tired looking but I would... More

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Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for taking your time to leave a comment about our hotel. We appreciate your willingness to share your thoughts. It’s our pleasure to see that you liked the service, the breakfast and also the surroundings. Your suggestion of renovation is greatly appreciated. Our hotel was opened a little earlier, and we’re trying to make our guests comfortable when... More

Beijing, China
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 27, 2013

Frankly speaking, ten years ago this hotel should be a perfect one in Tianjin, but today, it is somewhat old and needs major renovation. The staff is very very friendly, which is really impressive. The location is convenient. As a platinum member, my room was upgraded to suite :)

Was this review helpful? Yes
Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for choosing to stay at our hotel Renaissance Tianjin Downtown Hotel and taking your time to leave a comment. We’re pleased to see that you liked the service. As you mentioned about the oldness, we’re trying to improve it. Thank you again for taking time to share your comments. We hope to see you again in our hotel! More

Bangalore
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2013

My usual trips to China would often see me working in Shanghai or Beijing. This time around, landed up in Tianjin. Business of course. Tianjin throws a lot of surprises at first time travelers. Firstly, Tianjin looks like a copy of Shanghai, in terms of infrastructure, shopping, transport and all other modern day facilities that the western world desires are... More

Was this review helpful? Yes
Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for taking your time to leave a comment about our hotel and also about Tianjin. It’s honor to see you like both of them. As you mentioned about conversation help, we will pay more attention to staff training, especially language training. Thank you again for taking time to share your comments. We hope to see you again in... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2013

i was visit the city of Tianjin and stayed in this hotel near Nanjing Road, one of the most famous road in this city. The hotel is right in the shopping area and is very convenient to the train station. The WuDaDao area is also famous for its historic buildings.

Was this review helpful? Yes 1
Renaissance T, Public Relations Manager at Renaissance Tianjin Downtown Hotel, responded to this review

Thank you for taking your time to leave a comment about our hotel. We appreciate your willingness to share your comments. Our hotel is located in Xiaobailou CBD, one-minute walk from the metro station. There are many featured restaurants around the hotel, and also some shopping malls. Thank you again for taking time to share your comments. We hope to... More

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Additional Information about Renaissance Tianjin Downtown Hotel

Address: No. 105 Jianshe Road, Heping District, Tianjin 300042, China
Location: China > Tianjin Region > Tianjin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Tianjin Downtown Hotel 4*
Number of rooms: 273
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Also Known As:
Renaissance Tianjin
Tianjin Renaissance

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