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All 876 Tianjin hotels

The Astor Hotel, A Luxury Collection Hotel

4.5 of 5 Hotel   |   No.33 Taier Zhuang Road, Heping District, Tianjin 300040, China
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Ranked #5 of 876 hotels in Tianjin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
surya_antonie Jakarta, Indonesia
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231 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything about this hotel is the best..and I think this is the only hotel that bulid on the museum..From the frontdoor untill the room is perfect the staff very friendly and helpfull, the room is Classic and the bed is very very comfortable..food street just a walking distance.

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Mui Ne, Vietnam
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good The hotel is beautiful and you feel as if your part of the history of the building by just staying there. The rooms are elegant and spacious and give a very authentic impression. The location of the hotel is also excellent, right on the water front and a 5 minute taxi or 20 minute walk from most of... More

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Beijing, China
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 8, 2014

In the days when Tianjin was known to Westerners as "Tientsin", the Astor House held forth as one of the premier hotels in the concession enclaves controlled by the major European powers, along with the U.S. and Japan. Originally founded in the 1860s, the Astor House has gone through multiple renovations and expansions. In 2010, the property debuted as a... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Shimoke, Warm greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your stay at Astor Hotel and share with all travellors you great experience. Life is a collection of experience; I am so glad to see that you enjoy the trip and stay in Astor hotel with friendly service and hotel historical them.... More

Tianjin, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

We are Americans working in Tianjin and we consider this the best hotel in the city. While we've visited the Astor four or five times (you must try the high tea in the atrium and see the historic museum), this is our second overnight stay. On our first stay, we reserved the a room in the modern wing, which is... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Susan902, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you for your stay at The Astor Hotel during Valentine’s Day and share with all travellors your memoriable experience. Life is a collection of experience, I am gald to hear that you and your husband enjoy the stay at Astor Hotel. Thank you for your highly recommendation.... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 16, 2014

Old hotel with some charm. Service experienced mixed, the guy at the door watched me open it myself without batting an eyelid. Lobby lounge is great aesthetically but the service shockingly bad. Buffet is very 3 star local hotel style but served with a smile. I was told that it was not possible to drink my coffee in the lounge... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Davide D, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your stay at our hotel and let us know your experience even it’s not so positive! I am so sorry to hear that your experience with door service, buffet and lounge was not as expected. I am apologizing for that. We are... More

Beijing, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2014

I have wanted to visit the Astor Hotel since a child. Known as the Astor House, it is the first hotel in China that installed an elevator (an Otis), and I saw it in a documentary film about treaty ports like Tianjin and Shanghai. That dream finally came true. Astor Hotel these days have been fully restored to its former... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear James, Warm greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your staying at Astor Hotel and share your experience with us and all travellors. Life is a collection of experience, we are so glad to see that your dream became true finally and enjoyed the destination experience in Astor with its historical... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed January 7, 2014

If you ever have the chance travel to Tianjin, this is the place you should stay, especially if you know or are interested in the rich history of this wonderful city. The location is perfect-right by the river and walking distance to the old Concessions and close to everything, It is not a 5 or 6 stars hotel modern travelers... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Spphie, Warm greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your stay in our hotel during your travel to Tianjin. We are so hnored to have you being one of our 150 years experiencers. We just celebrated hotel’s 150th anniversary during July 2013. Thank you very much for your highly appreciation to... More

Whitehorse, Canada
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 28, 2013

I stayed at the Astor for 6 days and was put in a room in the original part of the hotel. The room had access to a huge shared balcony overlooking the street where i could watch this amazing city go by every day. The bar there was well run and friendly. And i taught the staff there how to... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Mark S, Warm greeting from The Astor Hotel, A Luxury Collection Hotel! Thank you very much for your stay at our hotel and share with all travellors your great experience. We are so gald you enjoy the amazing City view from Balcony room. Thank you very much for your kindly coaching our colleague to make the perfect matini, we... More

San Diego, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013

I forgot how many times I stayed in this hotel and with limited choice in Tianjin this is my preferred hotel. This time the restaurant was under construction but they managed to host breakfast in another restaurant (part of the old building, I ate there a decade ago and two decade ago and three decade ago). As always if you... More

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Justin, Warm greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your stay at our hotel and share your experience with all travllers. I’m so glad to see that you enjoyed every period of stays in Astor and the personal touch with you. Thank you very much for your strongly recommendation of Astor... More

Beijing, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2013 via mobile

Ok, I am now writing this review in my hotel room as I can't get into good sleep after the very bad service, at 3am. We booked the a room in the historic wing using our SPG free night, I don't know if the poor service we got is anything to do with the free night. We arrived just around... More

Was this review helpful? Yes 1
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Good Day Moxran, Greetings from The Astor Hotel, A Luxury Collection Hotel, Tianjin. Thank you very much for your feedback via Tripadvisor about your recent stay in our hotel. After having received your feedback from our team about the issues you had to experienced during your stay I would like to sincerely apologize to you. I believe we have failed... More

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Additional Information about The Astor Hotel, A Luxury Collection Hotel

Address: No.33 Taier Zhuang Road, Heping District, Tianjin 300040, China
Phone Number:
Location: China > Tianjin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 876 hotels in Tianjin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Astor Hotel, A Luxury Collection Hotel 4.5*
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