We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 910 Tianjin hotels

The Astor Hotel, A Luxury Collection Hotel

4.5 of 5 Hotel   |   No.33 Taier Zhuang Road, Heping District, Tianjin 300040, China
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
25% off room rate
Save Saved
You added The Astor Hotel, A Luxury Collection Hotel to your Saves list
The Astor Hotel, A Luxury Collection Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #6 of 910 hotels in Tianjin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Watson22skw Tianjin
  • Overview
  • Reviews (246)
  • Photos (145)
  • Amenities
  • Room tips (28)
  • Location
  • More
Write a Review

246 people have reviewed this hotel

Traveler rating
    121
    96
    21
    7
    1
See reviews for
11
37
13
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Leisure travel between last week of April, overlapping Labour Day peak period in first week of May. Travelled with a female friend. ACCOMMODATION We got a classic British Colonial styled room in the Astor Wing which was spacious enough for 2 persons. The decor was the main draw of the stay. Nothing to shout about except that The Astor is... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Vichyi, Greetings from The Astor Hotel, A Luxury Collection Hotel, Tianjin. I've noticed your recent very detailed feedback via Tripadvisor about our hotel and would like to sincerely thank you for letting us know your experience with our hotel even it was not all positive. Please kindly accept my apology for your unpleasant experience as you mentioned in your... More

Tianjin
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Coordinated (with Aleksandra the F&B Ops Manager) a significant business dinner at the Fine Dining restaurant in the historical section. Aleksandra did a great job for us and was professional and courteous. The dinner was good, and the wait staff was "OK" (inexperienced maybe). But what was unacceptable was to find out after the dinner when we went to pay... More

Was this review helpful? Yes 1
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Watson22skw, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your stay at our hotel and let us know your experience even it was not positive. I am so sorry to hear your unpleasant experience as you mentioned. The team already had looked into the situation. This should not happen in our hotel... More

toronto
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our riverview room was nicely appointed . Signs of wear & tear does not detract from its quiet elegance. J. Zhang at concierge was very helpful . Waitress at breakfast remembers our choice of tea/coffee after 1 day. Wi-fi in room not work but they install a router promptly. Bellboy not aware of dressing room with space for luggage &... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear boshim, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! I am delighted to hear that you like the room and service provided from Concierge and restaurant in the hotel. In the meanwhile please so kind to accept my apology for your unpleasant experience as you mentioned in your review. Please be advised that we have emphasized the... More

Shanghai
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in and check out were efficient, friendly and helpful, room was spacious and comfortable, the only issue was hot water wasn’t hot enough or powerful enough. Breakfast was adequate but very Chinese oriented, service wasn’t a bit slow. Had drink at the pub as well, the atmosphere wasn’t bad when live music started, but in general very quiet. Not... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear MinibearX, Thank you for staying with us at The Astor Hotel, A Luxury Collection Hotel, Tianjin as well for sharing with us your experience. I am delighted to hear that you enjoyed your stay in our hotel that for sure I will share with our team. Please feel free to visit our hotel website in case you need further... More

Bordeaux, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2014

I stayed only 1 night in the hotel for business. the room was clean and nice, comfortable. The lobby is wonderful and huge, like a museum!! The breakfast is in a nice living room, but as a French traveller the food was not very good and not a real continental breakfast. There was a strong smell of chinese food in... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear AC-trotteuse, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! I am delighted to hear that you like the room and lobby in the hotel. In the meanwhile please so kind to accept my apology that your experience with breakfast was not as good as expected. We are now reemphasizing the buffet. Thank you for your suggestive feedback,... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 19, 2014

I stayed three (3) nights in Astor Hotel and was amazed by the quality of service that was offered to me from day 01. A few specifics about this hotel that convinced me to stay in this hotel in the future. First, the room was huge with all the amenities in place. It had a comfortable bed and the bathroom... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Kaiser K, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you for staying at The Astor Hotel and sharing with all travellers your memoriable experience. I am very delighted to hear that you like the hotel and enjoyed your stay here that I will share it with our team for sure. You are welcome to visit... More

Beijing, China
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

I booked a heritage room from hotels.com, The description claimed that the room would have balcony, but when we arrived it did not and the hotel claimed that that was their mistake and nothing could be done. The room was pretty small, sure quaint style with old fashioned furniture and bathroom did have a nice bathtub and lots of extra... More

Was this review helpful? Yes 1
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear vemelnyk, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you for your staying at The Astor Hotel, A Luxury Collection Hotel, Tianjin and sharing your experience with us even it was not quite good as expected. Please be kind to accept my apology. We have emphasized the mentioned points with our team and have put measures... More

Jeddah, Saudi Arabia
Top Contributor
63 reviews 63 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 2, 2014

Stayed there with a large group as we had a business event in Tianjin, the place is really perfect, i stayed in the old part even i believe that the modern part looks better, it is really luxury, everything was perfect and the staff was so nice and speak english good. Highly recommended

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Islam_Fathy74, Thank you very much for staying at The Astor Hotel, A Luxury Collection Hotel, Tianjin, and sharing your experience with us. I am very delighted to hear that you like the hotel and enjoyed your stay here that I will share it with our team for sure. You are welcome to visit our hotel brand website in case... More

San Francisco, California
Top Contributor
289 reviews 289 reviews
63 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed May 30, 2014

After staying in the hotels closer to the industrial park where we do business, I wanted to try downtown, and was definitely not disappointed. The suite overlooking the river, watching the dragon boat preparation, great amenities and awesome lobby, very accommodating staff, are all the positives for the stay. Among the negatives is an incredibly hot glass covered courtyard, which... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear hi_stick , Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you for staying at The Astor Hotel, A Luxury Collection Hotel, Tianjin and sharing your experience with all the travellers. I am glad that you like the hotel and your recommendation is highly appreciated. In the meantime please be so kind to accept my apology for... More

Beijing
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 14, 2014

Stayed here recently and was really impressed by the old (Victorian style) rooms. They have managed very well to keep the old and update/integrate it with the new mod cons (TV with connectors on the wall for your gadgets, A/C, fridge, iPhone music player, Nespresso machine...etc). The fitness/spa area is actually pretty clean, and you be pleased to know that... More

Was this review helpful? Yes
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Olli G, Thank you for staying at The Astor Hotel, A Luxury Collection Hotel, Tianjin and sharing your experience with us. We are glad to hear that you enjoyed your stay with us. The Astor Hotel has been Tianjin's leading venue for business and social gatherings for 151 years and the story of Tianjin's past can be explored at... More

Owners: What's your side of the story?
If you own or manage The Astor Hotel, A Luxury Collection Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Astor Hotel, A Luxury Collection Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Astor Hotel, A Luxury Collection Hotel

Address: No.33 Taier Zhuang Road, Heping District, Tianjin 300040, China
Phone Number:
Location: China > Tianjin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Astor Hotel, A Luxury Collection Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Travelocity, Tingo, Orbitz, BookingOdigeoWL, Hotels.com, Ctrip DaoDao, Agoda, HotelsClick and Venere so you can book your The Astor Hotel, A Luxury Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (132)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (22)
Viewed
Dining (3)
Viewed
Bathroom (12)
Viewed
View from room (8)
Viewed
Other (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Tianjin #6 Luxury Hotel in Tianjin #67 Best Value Hotel in Tianjin
Hotel Class
Number of rooms
152

See which rooms travelers prefer