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The Astor Hotel, A Luxury Collection Hotel

#7 of 1,011 Hotels in Tianjin
Certificate of Excellence
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No.33 Taier Zhuang Road, Heping District, Tianjin 300040, China
Best prices for: 1 room 1 guest
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The Astor Hotel, A Luxury Collection Hotel
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The Astor Hotel, A Luxury Collection Hotel
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267 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
26 reviews 26 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited 26 May 2015. Stayed suite 402 in heritage wing. The best part about the Astor is that it is still a grand old dame. It's fully refurbished but to its original style. Deep wood floors, slightly creaky but not annoying, genuine old dimensions to all the rooms but with enough mod cons to remind you this is a five... More 

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Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, this is a great place to stay for what you pay. It is about a 30 minute stroll from the train station and is in a beautiful area. There are plenty of restaurants within 15-20 minutes' walk. We did not opt for the hotel's breakfast because we wanted to go out to eat. However, we discovered that nothing in... More 

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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My parents and I stayed at Astor hotel for two nights. The booking and check in process were very smooth. The receptionist was very professional and friendly. We got two rooms on the 6th floor over looking the river. However, my mom found one of the bath towels in their mini-suite was filthy with black foot prints on it. She... More 

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Peter N, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear valued Guest, Thank you very much for taking the time to share your comments on tripadvisor which is appreciated. We take all comments serious. I am delighted about the nice words about our receptionist which will encourage them even more. With regrets to hear that you and your parents experience some short comings which do not reflect our service... More 

Beijing
Top Contributor
54 reviews 54 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 4, 2015

We visited over Christmas break on the recommendation of a friend and were very happy. This hotel reeks of history, the rooms and corridors in the old part of the building reek of Victorian elegance with many original features retained such as the original pannelled doors. It is worth getting a room overlooking the central atrium with its little balcony... More 

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linda q, Director of Sales at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your opinion with us. Your feedback is highly appreciated because your satisfaction and comfort are our first priority. In regards to your comment on wireless internet in room, we would like to inform you that we have renewed and provided Free WIFI in the entire... More 

San Francisco, California
Top Contributor
369 reviews 369 reviews
81 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed January 29, 2015

When in Tianjin the only home away from home. Place has positive energy and really makes it peaceful and restful. My favorite place in these parts of the world. Breakfast isn't the greatest but they certainly know how to take care of a lifetime platinum guest.

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linda q, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Valued Guest , Thank you very much for taking the time to share your experience with all travelers. I am delighted to hear that you enjoyed your stay with us and for sure I will share with our team. In regards to your comment on breakfast enables us to continually rich the dishes and improve the service we are... More 

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

在平安夜𥚃, 我自己都不敢想象我竟然住在孫中山先生曾經住過的房間。這絕對是我所擁有過最棒最酷的酒店經驗。房間裡頭,甚至還放著一副孫中山先生用過的眼鏡。 我今晚根本就像是住在博物館𥚃。 I could not believe where I am staying for Christmas Eve tonight. I am staying in the exactly same room where Dr. Sun Yat Sen used to stay. Dr. Sun Yat Sen was the founder of Republic of China. In many peoples' view, he is the father of this country. In my room, the hotel put a... More 

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linda q, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience on Tripadvisor. I am delighted to hear that you enjoyed your stay in our hotel and for sure I will share with our team. Situated in the more traditional Astor Heritage Wing, two distinctive Heritage Theme Suites pay tribute to the hotel’s many notable guests... More 

Manchester
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2014

Stayed here for a weekend break out of Beijing. Easy to get from the train station to the hotel. We had booked a heritage room and one of the main reasons for our trip was to experience the historical aspect of the hotel. Room was nice and enjoyed walking around the different areas of the hotel such as the museum.... More 

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linda q, Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear ManchesterSun , Thank you very much for staying with us at The Astor Hotel, A Luxury Collection Hotel, Tianjin, and sharing your experience with us. I am happy to hear that you enjoyed your stay here as well as visiting the Museum and the bar. Please accept our apologies for the less than satisfactory dining experiences. They are a... More 

Beijing
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

I took a long weekend trip out from Beijing and my taxi driver had no trouble finding it from the train station. It's located right on the river and it's nice to walk there at night because all the buildings are lit up. It's not in the center of tourist attractions, but not too far. I enjoyed that it was... More 

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linda q, Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear stumpre1, Thank you very much for staying with us at The Astor Hotel, A Luxury Collection Hotel, Tianjin, and sharing your experience with us. I am delighted to hear that you enjoyed your stay in our hotel and for sure I will share with our team. Please feel free to visit our Brand website in case you need further... More 

Shanghai, China
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 2, 2014

We arrived on 30 October and it was a day with very bad air pollution. This hotel is called luxury Collection but we didn't feel so except that it is a very well maintained colonial building, with much anticipated wooden finishes which we liked very much. However, our disappointment started when we wanted to go out for dinner at the... More 

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linda q, Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Hongkong36, Thank you for staying with us and also for letting us know your experiences with our hotel, even it was not positive. May I firstly apologize for the unpleasant experience you had during your stay and the inconvenience caused is very much regretted. Regarding the bad experience in our hotel, we are seriously looking into this matter to... More 

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 22, 2014

Leisure travel between last week of April, overlapping Labour Day peak period in first week of May. Travelled with a female friend. ACCOMMODATION We got a classic British Colonial styled room in the Astor Wing which was spacious enough for 2 persons. The decor was the main draw of the stay. Nothing to shout about except that The Astor is... More 

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Vichyi, Greetings from The Astor Hotel, A Luxury Collection Hotel, Tianjin. I've noticed your recent very detailed feedback via Tripadvisor about our hotel and would like to sincerely thank you for letting us know your experience with our hotel even it was not all positive. Please kindly accept my apology for your unpleasant experience as you mentioned in your... More 

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