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The Astor Hotel, A Luxury Collection Hotel

#6 of 1,009 Hotels in Tianjin
Certificate of Excellence
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No.33 Taier Zhuang Road, Heping District, Tianjin 300040, China
Best prices for: 1 room 1 guest
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The Astor Hotel, A Luxury Collection Hotel
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The Astor Hotel, A Luxury Collection Hotel
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing
Top Contributor
54 reviews 54 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 4, 2015

We visited over Christmas break on the recommendation of a friend and were very happy. This hotel reeks of history, the rooms and corridors in the old part of the building reek of Victorian elegance with many original features retained such as the original pannelled doors. It is worth getting a room overlooking the central atrium with its little balcony... More 

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linda q, Director of Sales at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your opinion with us. Your feedback is highly appreciated because your satisfaction and comfort are our first priority. In regards to your comment on wireless internet in room, we would like to inform you that we have renewed and provided Free WIFI in the entire... More 

San Francisco, California
Top Contributor
369 reviews 369 reviews
81 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed January 29, 2015

When in Tianjin the only home away from home. Place has positive energy and really makes it peaceful and restful. My favorite place in these parts of the world. Breakfast isn't the greatest but they certainly know how to take care of a lifetime platinum guest.

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linda q, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Valued Guest , Thank you very much for taking the time to share your experience with all travelers. I am delighted to hear that you enjoyed your stay with us and for sure I will share with our team. In regards to your comment on breakfast enables us to continually rich the dishes and improve the service we are... More 

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

在平安夜𥚃, 我自己都不敢想象我竟然住在孫中山先生曾經住過的房間。這絕對是我所擁有過最棒最酷的酒店經驗。房間裡頭,甚至還放著一副孫中山先生用過的眼鏡。 我今晚根本就像是住在博物館𥚃。 I could not believe where I am staying for Christmas Eve tonight. I am staying in the exactly same room where Dr. Sun Yat Sen used to stay. Dr. Sun Yat Sen was the founder of Republic of China. In many peoples' view, he is the father of this country. In my room, the hotel put a... More 

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linda q, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience on Tripadvisor. I am delighted to hear that you enjoyed your stay in our hotel and for sure I will share with our team. Situated in the more traditional Astor Heritage Wing, two distinctive Heritage Theme Suites pay tribute to the hotel’s many notable guests... More 

Manchester
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 14, 2014

Stayed here for a weekend break out of Beijing. Easy to get from the train station to the hotel. We had booked a heritage room and one of the main reasons for our trip was to experience the historical aspect of the hotel. Room was nice and enjoyed walking around the different areas of the hotel such as the museum.... More 

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linda q, Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear ManchesterSun , Thank you very much for staying with us at The Astor Hotel, A Luxury Collection Hotel, Tianjin, and sharing your experience with us. I am happy to hear that you enjoyed your stay here as well as visiting the Museum and the bar. Please accept our apologies for the less than satisfactory dining experiences. They are a... More 

Beijing
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

I took a long weekend trip out from Beijing and my taxi driver had no trouble finding it from the train station. It's located right on the river and it's nice to walk there at night because all the buildings are lit up. It's not in the center of tourist attractions, but not too far. I enjoyed that it was... More 

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linda q, Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear stumpre1, Thank you very much for staying with us at The Astor Hotel, A Luxury Collection Hotel, Tianjin, and sharing your experience with us. I am delighted to hear that you enjoyed your stay in our hotel and for sure I will share with our team. Please feel free to visit our Brand website in case you need further... More 

Shanghai, China
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed November 2, 2014

We arrived on 30 October and it was a day with very bad air pollution. This hotel is called luxury Collection but we didn't feel so except that it is a very well maintained colonial building, with much anticipated wooden finishes which we liked very much. However, our disappointment started when we wanted to go out for dinner at the... More 

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linda q, Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Hongkong36, Thank you for staying with us and also for letting us know your experiences with our hotel, even it was not positive. May I firstly apologize for the unpleasant experience you had during your stay and the inconvenience caused is very much regretted. Regarding the bad experience in our hotel, we are seriously looking into this matter to... More 

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 22, 2014

Leisure travel between last week of April, overlapping Labour Day peak period in first week of May. Travelled with a female friend. ACCOMMODATION We got a classic British Colonial styled room in the Astor Wing which was spacious enough for 2 persons. The decor was the main draw of the stay. Nothing to shout about except that The Astor is... More 

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Vichyi, Greetings from The Astor Hotel, A Luxury Collection Hotel, Tianjin. I've noticed your recent very detailed feedback via Tripadvisor about our hotel and would like to sincerely thank you for letting us know your experience with our hotel even it was not all positive. Please kindly accept my apology for your unpleasant experience as you mentioned in your... More 

Tianjin
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 19, 2014

Coordinated (with Aleksandra the F&B Ops Manager) a significant business dinner at the Fine Dining restaurant in the historical section. Aleksandra did a great job for us and was professional and courteous. The dinner was good, and the wait staff was "OK" (inexperienced maybe). But what was unacceptable was to find out after the dinner when we went to pay... More 

Was this review helpful? Yes 1
Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear Watson22skw, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! Thank you very much for your stay at our hotel and let us know your experience even it was not positive. I am so sorry to hear your unpleasant experience as you mentioned. The team already had looked into the situation. This should not happen in our hotel... More 

toronto
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 13, 2014

Our riverview room was nicely appointed . Signs of wear & tear does not detract from its quiet elegance. J. Zhang at concierge was very helpful . Waitress at breakfast remembers our choice of tea/coffee after 1 day. Wi-fi in room not work but they install a router promptly. Bellboy not aware of dressing room with space for luggage &... More 

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear boshim, Greeting from The Astor Hotel, A Luxury Collection Hotel, Tianjin! I am delighted to hear that you like the room and service provided from Concierge and restaurant in the hotel. In the meanwhile please so kind to accept my apology for your unpleasant experience as you mentioned in your review. Please be advised that we have emphasized the... More 

Shanghai
Top Contributor
56 reviews 56 reviews
45 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 7, 2014

Check in and check out were efficient, friendly and helpful, room was spacious and comfortable, the only issue was hot water wasn’t hot enough or powerful enough. Breakfast was adequate but very Chinese oriented, service wasn’t a bit slow. Had drink at the pub as well, the atmosphere wasn’t bad when live music started, but in general very quiet. Not... More 

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Christian M, General Manager at The Astor Hotel, A Luxury Collection Hotel, responded to this review

Dear MinibearX, Thank you for staying with us at The Astor Hotel, A Luxury Collection Hotel, Tianjin as well for sharing with us your experience. I am delighted to hear that you enjoyed your stay in our hotel that for sure I will share with our team. Please feel free to visit our hotel website in case you need further... More 

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