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The St Regis Tianjin Hotel

No.158 Zhangzizhong Road, Heping District, Tianjin 300041, China
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The St Regis Tianjin Hotel
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Ranked #231 of 1,009 Hotels in Tianjin
A recent review
5 of 5 stars reviewed 2 days ago
Gino_Campione
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140 reviews from our community

Traveler rating
    76
    36
    17
    8
    3
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12
13
7
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (38)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (37)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Rooms very clean with very comfortable beds. The type of hotel that makes you feel safe when your at the other end of the world. Service is very good and the friendly staff is very helpful with a quick response to every need I particularly appreciate the room director mrs. Johanna Wong. My work brings me to many diff hotels... More 

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Montreal, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The rooms are great and very clean. The bed very confortable. If you have any concerns the hôtel staff will give their maximum to solve your problems. You can change your reservation if anything happens in your work and they will always help you. Johanne, the room manager, will arrange everything at your entire satisfaction. I'm travelling a lot for... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

My family travel to China pretty often due my Mr is from there and mostly we fly to TJ and proceed from there to other cities. This is our first time stayed with the St Regis and definitely no regret about it. Nice location & nice spacious room. Overall, staff is friendly and try their best to answer our "ever... More 

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Beijing
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is nice. Service is ok. Food was very average and somewhat "Chinafied"so to speak..not your typical St Regis..the best part was when a local family entered the elevator with us, and their child proceeded to urinate in the elevator. The local family just walked out on the ground floor when he was finished and didn't say a word. Pretty... More 

Was this review helpful? Yes 1
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear thecameradude,thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experiences you had during your last stay. Your comments have related to the F&B to reinforce in our dish quality. We are than happy to invite you back to see the true color of St. Regis Tianjin.If possible we... More 

Melbourne, Australia
Top Contributor
60 reviews 60 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I haven't used St. Regis Hotels (in China or anywhere else) before and I have nothing but praise for the treatment my wife and I received last week. Customer service throughout is exemplary - from front desk check-in to the bar staff during Happy Hour. Breakfast is terrific. Rooms are very spacious and beds are extremely comfortable, bathrooms also large... More 

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St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Mr. Murphy, Thank you very much for your wonderful response. Whilst I am delighted to read you enjoyed your stay in Tiqanjin and at St. Regis, I am particularly thrilled to read your comments on our staff. Please rest assured that I have personally reviewed these with each member of the team you mentioned in order that they understand... More 

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed March 15, 2015

This was my 2nd stay at St. Regis Tianjin Hotel. Nothing major to complain, everything is good for me, value for money. Nice location, good view, easy access, staff friendly and helpful. My only concern was the food variety need to change/add more frequently. Not many new choice, about the same everyday. Will not feel it, if only stay 2-3... More 

Review collected in partnership with this hotel

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St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Khenboon G,thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experiences you had during your last stay.Your comments have related to the Director of F&B in our staff trainings. We are than happy to invite you back to see the true colour of St.regis Tianjin. If possible we... More 

Kobe, Japan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 6, 2015

I was very disappointed by the in-room dining options. There were hardly any meal choices for vegetarians. The best I could get was a bread basket with 6 slices of bread at ~80RMB.. not sure if I would recommend the hotel. Also, the room temperature control and shower water control were unreliable at best, truly un cooperative at worst.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Ms_musafir,thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experiences you had during your last stay.Your comments have related to the director of Rooms and F&B toreinforce in our staff trainings. We are than happy to invite you back to see the true colour of St.regis Tianjin. If... More 

Cologne, Germany
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 6, 2015

I recently stayed here for one week. The St.Regis has everything you wish to have at a 5 Star. Beautiful, spacious rooms, all amenities you can think of, great breakfast, outstandingly friendly Service and a Pool/Spa area of highest Level. I actually received the best footmassage I ever had in my live here, by a talented therapist named Sisi. Breakfast... More 

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St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear BS S,thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experiences you had during your last stay.Your comments have related to the director of Rooms in our staff trainings. We are than happy to invite you back to see the true colour of St.regis Tianjin. If possible we... More 

Beijing Region, China
1 review
5 of 5 stars Reviewed February 27, 2015

Me and my husband booked a Chinese Spring Festival package which included a River view room and return train tickets Beijing-Tianjin. Our prior experience with the better hotels is none. First of all the location is amazing, the hotel is just next to the river which gives an incredible view. Very calming to sit in the room, where a lounge... More 

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St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Nat L, thanks for choosing our hotel and sharing your comments with us! We are delighted to learn that you had an excellent vacation in our hotel, and that you enjoyed your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again and wish... More 

Beijing, China
2 reviews
5 of 5 stars Reviewed February 25, 2015

premier location by the river and convenient traffic. Facility and service level is just what you expect for a St.Regis. I Highly recommend the french restaurant with its self made eggplant sauce. We asked bread twice :) and we took two boxes of sauce with us, hahaa.

Review collected in partnership with this hotel

Was this review helpful? Yes
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Rena L, thanks for choosing our hotel and sharing your comments with us! We are delighted to learn that you had an excellent vacation in our hotel, and that you enjoyed your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again and wish... More 

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