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The St Regis Tianjin Hotel

No.158 Zhangzizhong Road, Heping District, Tianjin 300041, China
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The St Regis Tianjin Hotel
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193 Reviews from our TripAdvisor Community

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Beijing Region, China
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW via mobile

Location is ideal to roam around the city. Walking distance to Italian town, Riverside 66 shopping mall and Ancient Shopping Street. It's a short distance to Tianjin Railway Station too. The hotel facade is nice especially at night when it's all illuminated. The box style architecture with hole in the middle really looks cool. The guest room is generously huge... More 

Helpful?
Thank PEkBJ
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The St Regis Tianjin is a fantastic property! We spent some time in this hotel which is very well located : close to the train station and to a huge shopping centre, …. It is located just in front of the river and the view is so beautiful from the rooms. Rooms are extremely clean, very spacious and so comfortable.... More 

Helpful?
1 Thank sbq2016
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear sbq2016, Thanks for your kind words of appreciation posted on TripAdvisor following your stay at The St. Regis Tianjin. My team and I are delighted your stay was satisfactory in all aspects - from the central location next to train station, to the friendly service to the delicious food. From all of us at The St. Regis Tianjin -... More 

Cologne, Germany
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 8, 2016

This was my second visit to the St. Regis Tianjin within one year. As on my first visit, I was a bit dissapointed with the cleanliness and maintenance of this Hotel, I can say that this has obviously improved. It is overall a really nice place with excellent service and this time my room was really spotless and the aircon... More 

Helpful?
1 Thank TripMember09282015
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Guest, Thank you so much for returning to The St. Regis Tianjin and for taking the time to write a TripAdvisor review following your stay. I am so glad you chose to stay at us again and that you were overall very satisfied with your visit. I was thrilled to read your comments, and I will pass your comments... More 

Singapore, Singapore
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 6, 2016

We stayed here for a night on a weekend break from Beijing. I did enjoy the great location directly at the river. They offer very good drinks and great food. The room is what you would expect from a 5 star but the views are pretty good. The stuff is super helpfull and makes the huge place pretty welcoming.

Helpful?
Thank Sebastian B
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Sebastian B, Let me begin by saying what a great pleasure it was to have you stay with us recently and thank you for taking the time to write a review of your experience on TripAdvisor. The entire team will be happy to note that their helpful attitude and aptitude was so positively highlighted - they work very hard... More 

Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015 via mobile

This is the best hotel in Tianjin, much less the best St. Regis I've stayed in. I stay here weekly and the service of excellence is consistent every time. Director of rooms Joanna Wong goes above and beyond for her guests to have a wonderful stay. From the awesome gym to beautiful pool/Dayana, this hotel is s must stay!!

Helpful?
1 Thank tb b
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear tb b, Happy Holidays and thank you so much for posting your comments on TripAdvisor following your stay at The St. Regis Tianjin. My team and I are very glad you enjoyed our nicely appointed and comfortable spacious rooms and that our Athletic Club did wonders for you. Most importantly I appreciate your comments on the helpfulness of our... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015 via mobile

From check in to checkout even though I only stayed one night, my suite on the 12th floor made me feel as comfortable as home, from big bath, to a very refreshing, relaxing bed, and pillows to sink in to for a great nights sleep. The only minor issue was the pressure in shower was very week in room 1236,... More 

Helpful?
1 Thank Martin G
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Martin G, Many thanks for taking the time to comment on TripAdvisor following your stay at The St. Regis Tianjin. Whilst I am delighted to read you have chosen us for your stay and that you enjoyed our guest rooms with its vast size and amenities I was really disappointed we have failed to wow you with our water... More 

Singapore
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

We chose St Regis over the newly opened Shangri-La because we wanted to experience its signature butler service. But at the end of our stay I wasn't sure what they were for really. She ushered us to our room and "introduced" the room to us (which needed no explanations really) and told us next to nothing about what they do.... More 

Helpful?
1 Thank amiel99
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Guest, I appreciate you taking the time to write a review on TripAdvisor with constructive comments following your stay with us. I am delighted to read you enjoyed our hotel and great location but disappointed to note that we have failed to wow you with our butler service. I do hope you will return and give us another chance... More 

Nanjing, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 16, 2015

We had another great stay at the St Regis Tianjin and were most impressed by the general manager Mr. Leclerc who is absolutely everywhere, I have never seen a most visible leader!! We enjoyed the pool, the food quality, the great service and also the cleanliness of the hotel. The staff is well trained and appear to be genuinely happy... More 

Helpful?
2 Thank Anna M
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Anna M, Thank you so much for returning to our hotel and for taking the time to write a TripAdvisor review following your stay. I am delighted to read you miss the River Lounge - this hopefully means we may have the opportunity to welcome you back a few more times at The St. Regis Tianjin. I appreciate your... More 

sengigi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2015 via mobile

this is one of the nicest hotels i have stayed in, in china... perhaps I would even rate it a 6 star. been to quite a few around service staff are warm and always smiling and approaches you... this is not often the case rooms are good sized and nicely done up

Helpful?
1 Thank BapakBesar
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear BapakBesar, Thank you for posting such a lovely TripAdvisor review following your stay at The St. Regis Tianjin. Many thanks for praising our team members who work so diligently in ensuring our guests such as your fine self as so well looked after. They will be pleased to know that their friendly and efficient demenaor has been so appreciated.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 1, 2015

I stayed here on my first ever trip to China. I was made to feel very welcome by all the staff who really went out of their way to meet my needs. The General Manager of the hotel introduced me to their Executive Chef JimO who made a special effort to talk me through the buffet in the restaurant, Being... More 

Helpful?
1 Thank Helen D
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Helen D., Many thanks for taking the time to write a review on TripAdvisor following your stay at The St. Regis Tianjin. I am very pleased to know you enjoyed your visit and that our hotel was everything you had imagined it to be. I also very much appreciated you praising our Chef for a job well done. Thank... More 

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