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Somerset International Building Tianjin

#2 of 1,017 Hotels in Tianjin
Certificate of Excellence
4.5 of 5
Hotel website
No.75 Nanjing Road, Heping District, Tianjin 300050, China
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1 room 1 guest
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Somerset International Building Tianjin
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66 Reviews from our TripAdvisor Community

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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (20)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (10)
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Beijing Region, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

I only stayed for two nights at the Somerset International Building Tianjin, but I was highly impressed by the service and quality of the room. The service staff was quite friendly when I first entered the building and made sure I got to my room with no hitches. Upon entering the room I saw a set of drinks on the... More 

Was this review helpful? Yes 2
annie j, Manager at Somerset International Building Tianjin, responded to this review

Dear Kimo_Senshi, Thank you for your time writing us this review. It is indeed more than happy to receive such feedback on our staff and property. We hope you have enjoyed your stay and hope to welcome you again soon. Once again, thank you. More 

Beijing, China
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

Service appartement, Very clean, large flat for one. Good service, with reasonnable understanding of English. Quick Check in and out. Breakfast acceptable, bout do not come here for that. Very close from subway station. Central situation on nanjing lu.

Was this review helpful? Yes 2
annie j, Manager at Somerset International Building Tianjin, responded to this review

Dear Lionels631: Thank you for your time writing us this review. We are delighted to have you staying with us and it is our pleasure serving you too. So happy to hear that you have enjoyed your stay and we look forward to welcoming you again soon. Take care and cheers! More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

I'm only there for a one day biz trip and was arranged to stay in the apartment hotel by my biz partners. There isn't any grand lobby with high ceiling etc but I find it worthwhile every penny staying there even if I've paid higher than most branded hotels after checking the internet. The room, actually a suite, is big... More 

Was this review helpful? Yes 2
annie j, Manager at Somerset International Building Tianjin, responded to this review

Dear HappySGP: Thank you for taking the time to provide us with your feedback. We are delighted to learn that you have enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering... More 

Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 30, 2014 via mobile

I've stayed in Beijing, Tianjin, Bangkok, Singapore and now Tianjin again. Somerset always give me the security and assurances while staying with them, whether it is security, dining and room cleanliness. On top of these, this International Building Somerset offers very good services from the security man, receptionists, room cleaners and the waitresses at the breakfast. They are not only... More 

Was this review helpful? Yes 1
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear Han_Wong, Thank you for taking the time to provide us with your feedback. We are delighted to learn that you have enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering... More 

Perth
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 24, 2014

We stayed for 2 nights, the apartment was huge, very modern and very clean. We wanted to leave our bags here on the way to Beijing for a night first and then return for 2 nights, it wasn't a problem, staff were very helpful. The front desk helped us order a pizza delivery one night, we would have had no... More 

Was this review helpful? Yes 1
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear Kim, Thank you for your time writing us this review. It is indeed more than happy to receive such feedback on our staff and property. We hope you have enjoyed your stay and hope to welcome you again soon. Once again, thank you. More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 30, 2014

We have been staying at the SIBT almost once every month in each year. It has been our first choice for many reasons, but above all it is for the superb team of staff it has had. This is so only because it is placed under a great management who sees into every detail of things. Responses are sure and... More 

Was this review helpful? Yes 2
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear Thomas, Thank you for taking the time to provide us with your feedback. We are delighted to learn that you have enjoyed your stay with us. It is our pleasure and honour serving you and your tea. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for choosing... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 24, 2014

I was there on a business trip and I always remembered the cordial and intimate service I always get when I stayed at Somerset Shanghai, so without fail I arranged to stay in Somerset Tianjin. True to its culture of warm intimate service to the guests probably inculcated to the Tianjin staff from the previous management of Somerset Shanghai (... More 

Was this review helpful? Yes 1
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear Thomas, Thank you for your time writing us this review. We are delighted to have you staying with us and it is our pleasure serving you too. So happy to hear that you have enjoyed your stay and we look forward to welcoming you again soon. Take care and cheers! More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

i came last year, was quite happy with my stay so this time i chose somerset tianjin again for my biz trip. the service from the front desk, and the cleanliness of the room is very good. and i noticed that there is improvement in the security system. the key card access to use the lift is very good system... More 

Was this review helpful? Yes 1
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear John, Thank you for taking the time to provide us with your feedback. We are delighted to learn that you have enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for choosing Somerset and we look forward to welcome you again... More 

Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

It is like going home when we checked into this hotel on 2nd October. The receptionist greeted us by names as they remembered us. And informing us that they have prepared the same apartment which we stayed before for us. As this time we only booked a one bedroom, unlike the previous trip, they even upgraded us to the previous... More 

Was this review helpful? Yes 1
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear George, Thank you for coming back! The entire team was so happy to receiving you and Mrs George again. We are happy to hear that you enjoyed your stay again and liked the room specially prepared for you which we hope to bring back some fond memories to you. Once again, thank you for all the compliments and we... More 

Shenyang, China
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 3, 2014

As a family of four we booked this hotel because they offered a 'deluxe two-bedroom apartment' and the reviews were excellent. Imagine our surprise when we entered the apartment and could only find one bedroom. When I went to the front desk and told them that we had booked a two-bedroom and they had given us only one, they informed... More 

Was this review helpful? Yes 1
Daniel-Wee, General Manager at Somerset International Building Tianjin, responded to this review

Dear Jand872, Thank you for your time providing us your feedback. We are terribly sorry to have disappointed you in terms of the room classification. Fortunately the team has made good the situation. We appreciate you compliments given to Raymond and your kind words will be shared with the entire team. For your next trip to Tianjin, please contact me... More 

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