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Renaissance Tianjin Lakeview Hotel

4.5 of 5
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No.16 Binshui Road, Hexi District, Tianjin 300061 , China
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Renaissance Tianjin Lakeview Hotel
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Ranked #10 of 1,016 Hotels in Tianjin
A recent review
5 of 5 stars reviewed 2 weeks ago
Loh P Singapore, null, Singapore
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (28)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (16)
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Singapore, null, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a train from Beijing to Tianjin, a 30 minutes ride. Upon arrival, there are many taxis at the railway station which we took to go to our hotel Renaissance Tianjin Lake View Hotel. Taxi driver was very courteous and chatty which is quite a rare find in PRC. Upon arrival at the hotel, we were greeted by staff... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you so much for you lovely words, we really appreciate your supporting and sharing the experience with us. We are so happy to hear you have a wonderful time in Tianjin, and providing our guests with the best possible hospitality and service has always been our mission. We hope to see you again in the future and thank you... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this place when visiting Tianjin for business. It (obviously) gives the comfort associated with a great Western brand, and this hotel delivers. Upscale, clean, great-sized rooms, nice restaurants, great breakfast bar and friendly people summarize my experience there. Were I to go back, this would be my top choice.

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you so much for you lovely words, we really appreciate your supporting and sharing the experience with us. Providing our guests with the best possible hospitality and service has always been our mission. We hope to see you again in the future and thank you again for the wonderful feedback! More 

Singapore, Singapore
Level Contributor
227 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hardware were of 5 star Marriott standard. It was very spacious - the rooms, the lobby, the pool etc. and felt somewhat majestic. One side of the hotel was facing the lake and these rooms get a beautiful lake view sunset too. The club lounge was large and food spread during breakfast and evening cocktail were good. I tried... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your comments with us. We so happy to hear that you have a wonderful expirence in our hotel,and as we always providing our guests with the best possible hospitality and service has always been our mission.If you have plans to visit Tianjin again, we hope we are always your... More 

Toulouse, France
Level Contributor
15 reviews
5 hotel reviews
4 of 5 stars Reviewed June 11, 2015

very good place to stay when in tianjin ... although if you are planning to shop ... taxi is the option. if you crave a steak, there is a great steak resto inside the hotel. bring your pocket translator ... most of the staff (except reception), speak very little english.

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for your suggestion and sharing experience here, your comment is very important to us. We have reviewed our ongoing language training with all our service associates and as providing our guests with the best possible hospitality and service has always been our mission. And thank you for choosing Renaissance Tianjin Lakeview Hotel and we are sincerely looking forward... More 

Ft. Lauderdale, FL
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 10, 2015

I have been coming to Tianjin all of my life, and after this stay, I am happy to say that the city has finally matured. A lot of Chinese hotels (particularly Chinese brands), even those in major cities, lack the fit and finish that westerners take for granted (this is not meant to sound elitist, just a statement of observation... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for your comments. We are very fortunate to have so many great reviews here on tripadvisor and I greatly appreciate you adding your experience. I am happy to hear we made you and your family comfortable and have a great time in Tianjin. We hope to see you again in the future and will be so happy to... More 

Miami
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed for three night in May 2013 on a business trip. I was accompanied by the Dean of a Hospitality School from a major university in Florida. My comments are therefore based on my own personal experience as well as a discussion of the hotel with hospitality experts. The check in and check out process was easy and efficient.... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for providing feedback on your stay at Renaissance Tianjin Lakeview Hotel .We have taken your comments to heart and are following up with all means available to us. We have reviewed our ongoing guest service training with all our service associates and have taken appropriate action in regards to all your comments in order to make the necessary... More 

Qingdao, China
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 6, 2015

The hotel is impressive, huge courtyard with glass elevators, huge rooms with all top facilities. Only negative aspect was that my airco was not working which I reported upon leaving in the afternoon. Unfortunately, upon my late return at 230 am, the room was still 27 degrees. Eventually, all was solved to satisfaction albeit a bit later than would have... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for your comments. We are very fortunate to have so many great reviews here on Tripadvisor and I greatly appreciate you adding your experience. We will coordinate with the related department and improve the situation. We hope to see you again in the future and will be so happy to hear your comments. I cannot wait to share... More 

Tianjin Region, China
1 review
5 of 5 stars Reviewed April 4, 2015

I had stayed at this hotel twice and must admit that I was blown away by the service and the atmosphere of the hotel. Staff & management are very friendly and will not hesitate to go out of their way to delight you. Most of the staff speaks English (very helpful). Food & service was very good and will like... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you so much for you lovely words, we really appreciate your supporting and sharing the experience with us. Providing our guests with the best possible hospitality and service has always been our mission. We hope to see you again in the future and thank you again for the wonderful feedback! More 

Stuttgart, Germany
1 review
2 of 5 stars Reviewed March 28, 2015

The temperature in the hotel lobby and the lobby bar was close to the outside temperature of only 10 degree. Furthermore the hotel facilities like key system, room heating system, ... didn't work proberly. The food variety and quality of the buffet breakfast have only 3-4 star level. The hotel management, was not able to solve problems during the stay.... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Dear Sir, We appreciate your recent review on our property and thank you for taking the time to share your experience. We are extremely sorry for not meeting your expectations during your stay and we will certainly investigate the problems with the related departments and take appropriate measures. We understand the frustration that you went through but we would appreciate... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed March 4, 2015

Room 832, toilets is not well attached to the ground, the separation between the floor and the carpet with the aluminum bar is dangerous... Room is very big. Bed is good. Wifi very slow Food and Beverage part, the grilled mushroom were served in water in the grill restaurant, espresso coffee was not an espresso coffee and came without mouse... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Dear Mr. Alexandre P, Thank you for your review on March 4th. We deeply regret the experience you had in room facility and food quality and offer our sincere apology. After receiving your review, the action for repairing room facility have been taken immediately. And thank you for your positive feedback for check-out and our restaurant, we will keep up... More 

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