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Renaissance Tianjin Lakeview Hotel

4.5 of 5
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No.16 Binshui Road, Hexi District, Tianjin 300061 , China
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Renaissance Tianjin Lakeview Hotel
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89 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami
Top Contributor
84 reviews 84 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed for three night in May 2013 on a business trip. I was accompanied by the Dean of a Hospitality School from a major university in Florida. My comments are therefore based on my own personal experience as well as a discussion of the hotel with hospitality experts. The check in and check out process was easy and efficient.... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for providing feedback on your stay at Renaissance Tianjin Lakeview Hotel .We have taken your comments to heart and are following up with all means available to us. We have reviewed our ongoing guest service training with all our service associates and have taken appropriate action in regards to all your comments in order to make the necessary... More 

Qingdao, China
Top Contributor
91 reviews 91 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 6, 2015

The hotel is impressive, huge courtyard with glass elevators, huge rooms with all top facilities. Only negative aspect was that my airco was not working which I reported upon leaving in the afternoon. Unfortunately, upon my late return at 230 am, the room was still 27 degrees. Eventually, all was solved to satisfaction albeit a bit later than would have... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for your comments. We are very fortunate to have so many great reviews here on Tripadvisor and I greatly appreciate you adding your experience. We will coordinate with the related department and improve the situation. We hope to see you again in the future and will be so happy to hear your comments. I cannot wait to share... More 

Tianjin Region, China
1 review
5 of 5 stars Reviewed April 4, 2015

I had stayed at this hotel twice and must admit that I was blown away by the service and the atmosphere of the hotel. Staff & management are very friendly and will not hesitate to go out of their way to delight you. Most of the staff speaks English (very helpful). Food & service was very good and will like... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you so much for you lovely words, we really appreciate your supporting and sharing the experience with us. Providing our guests with the best possible hospitality and service has always been our mission. We hope to see you again in the future and thank you again for the wonderful feedback! More 

Stuttgart, Germany
1 review
2 of 5 stars Reviewed March 28, 2015

The temperature in the hotel lobby and the lobby bar was close to the outside temperature of only 10 degree. Furthermore the hotel facilities like key system, room heating system, ... didn't work proberly. The food variety and quality of the buffet breakfast have only 3-4 star level. The hotel management, was not able to solve problems during the stay.... More 

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RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Dear Sir, We appreciate your recent review on our property and thank you for taking the time to share your experience. We are extremely sorry for not meeting your expectations during your stay and we will certainly investigate the problems with the related departments and take appropriate measures. We understand the frustration that you went through but we would appreciate... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 4, 2015

Room 832, toilets is not well attached to the ground, the separation between the floor and the carpet with the aluminum bar is dangerous... Room is very big. Bed is good. Wifi very slow Food and Beverage part, the grilled mushroom were served in water in the grill restaurant, espresso coffee was not an espresso coffee and came without mouse... More 

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RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Dear Mr. Alexandre P, Thank you for your review on March 4th. We deeply regret the experience you had in room facility and food quality and offer our sincere apology. After receiving your review, the action for repairing room facility have been taken immediately. And thank you for your positive feedback for check-out and our restaurant, we will keep up... More 

Sydney, Australia
Top Contributor
64 reviews 64 reviews
64 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 25, 2014

My wife and I recently stayed for 4 nights at the Renaissance Lakeview in Tianjin. The hotel is fairly well located (will be better when nearby subway is completed) for easy access to some of the major tourist attractions. Staff were welcoming and friendly, although there was sometimes a language barrier. Our room was quiet, quite spacious, and generally well... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you so much for you lovely words, we really appreciate your supporting and sharing the experience with us. I am happy to hear you and your wife had a great time here, and we have reviewed our ongoing guest service training with all our service associates for improving certain skills in regards to all your comments in order to... More 

Stamford, CT
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 19, 2014

This hotel is to die for, very clean and well located, the staff is extremely helpful, the rooms seem new and are extremely comfortable, the food is awesome and not to mention the pool and sauna/jacuzzi :) it was very relaxing after a day at work, would highly recommend it!

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for your comments. We are very fortunate to have your great review here on Tripadvisor and I greatly appreciate you adding your experience.I am happy to hear you like our food and swimming pool. We hope to see you again in the future and will be so happy to hear your comments. I cannot wait to share your... More 

Beijing, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2014

Clean rooms, very good facilities including swimming pool, jacuzzi, gym, tennis, etc.. Not bad location, quiet, easy to get a taxi. Will be better when the subway next to it finished. Very good breakfast and good service.

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for your comments. we really appreciate your supporting and sharing the experience with us. I would take pleasure in welcoming you back after this metro construction are completed in future so that you could experience the hotel as it was meant to be. Providing our guests with the best possible hospitality and service has always been our mission.... More 

Linschoten
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

When I am in Tianjin the Renaissance Lakeview is my favorite hotel. It's location is reasonably close to the downtown attractions and the business center and it lays on a nice small lake. The hotel is only a couple of years old and provides all the international standard facilities as you would expect from the Renaissance. The Executive lounge is... More 

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you for choosing Renaissance Tianjin Lakeview Hotel and for sharing your experience in our hotel. If you have plans to visit Tianjin again, we hope we are always your first choice.No matter where or why your travel, there's always something wonderfully new to be found. We are looking forward to your visit. More 

Beijing, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

It is very nice to stay here, the attitude of lounge staffs were great, they helped my mom find reading glasses, took care of my mom while I was out for business. That was very important for a traveller: looking after their needs. I wish I can go back and say thank you in person.

Was this review helpful? Yes
RHI_Lakeview, Public Relations Manager at Renaissance Tianjin Lakeview Hotel, responded to this review

Thank you so much for you lovely words, we really appreciate your supporting and sharing the experience with us. Providing our guests with the best possible hospitality and service has always been our mission. We hope to see you again in the future and thank you again for the wonderful feedback! More 

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