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The Westin Tianjin

#16 of 1,011 Hotels in Tianjin
Certificate of Excellence
No.101 Nanjing Road, Heping District, Tianjin 300040, China
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Best prices for: 1 room 1 guest
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The Westin Tianjin
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247 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jinzhou, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

As a long time expat and frequent business traveller, I stay at five-star hotels across China weekly. Daily, it almost seems a new flashy brand hotel opens up here and as business travellers, we like to experience the new thing. Often times this is a mistake, as service is untrained and chaotic and from top down everyone is "winging it"... More 

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1 review
5 of 5 stars Reviewed 1 week ago

If u want to visit Tianjin and the area then this hotel is the perfect location to start ur trip. Stuff r amazing in providing guest services relations and is there to help u with whatever u need .I have been staying there for 1year and always go back even if the price is higher than the other hotels because... More 

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TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, Ren W Thank you for staying with us and we appreciate your feedback. Your loyalty means a lot to us and we are very happy to hear that you consider us your 'home away from home.' At Westin we aim to deliver heavenly experiences at every touch point and I am glad to hear this was reflected during your... More 

Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely recommend and would definitely stay again!when in TJ. As over 4years platinum member of Starwood and over100nights stays a year I highly recommend Westin in Tianjin. My first time staying this hotel. I must say had excellent experience.first of all location is very perfect.is best location for travellers to exploring the city.check in was fast and organised.i had beautiful... More 

Was this review helpful? Yes 2
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, DMEG86 Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had an enjoyable stay with us. My Team and I are very happy to hear about your positive experiences. I look forward to welcoming you back very soon. Be Well Ugur Lee Kanbur More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2015

Third visit to this hotel first one ok 2nd disappointed but thought maybe one off so would give it another go, wish I hadn't bothered. Took my children for first visit to China and stayed here, first off we were charged for free wifi which had to resolve needed have bothered as wouldn't work anywhere but the lobby, 2nd my... More 

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TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings Ms. Rose Thank you for taking the time to give us your feedback, as well corresponding with me via email recently. First and Foremost, Again Please accept our sincerest apologies for the Challenging experiences you have encountered. Being a parent also, I am aware how challenging it can be to travel with children, especially if they are unwell; as... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

If it happen to be in Tianjin city for tour or business, this hotel has the comfort you seek. Variety of food selection with three different options, very important when you visit China and you look for some western food. Big comfortable rooms, and great facilities. This is a nice place to stay.

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TheWestinTianjin101, Online Sales Manager at The Westin Tianjin, responded to this review

Dear Mr. George Thank you for choosing The Westin Tianjin for your recent stay and your positive comments on our room and restaurants. My team and I are pleased to hear that you had a pleasant stay with us. Westin is all about personal renewal and preserving wellness in travel - ensuring you feel better when you leave than when... More 

Shanghai, China
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 19, 2014

Nice rooms, efficient lobby, good italian restaurant, bad breakfast service staff, medium reception staff, medium pricing. my second stay, same experience. third stay in tianjin will not be this hotel.

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TheWestinTianjin102, Online Sales Manager at The Westin Tianjin, responded to this review

Greetings Valued Guest, Thank you for choosing The Westin Tianjin for your recent stay and your constructive comments. Please accept our sincerest apologies for not meeting your expectations during your recent stay. We are focused on improving our products and services and look forward to seeing you again. Be Well Ugur Lee Kanbur More 

Oxford, United Kingdom
Top Contributor
71 reviews 71 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed November 29, 2014

I have been staying at this hotel since 2011 and last stay was the worst so far. I arrived at the hotel with a colleague on Monday evening and the rooms were ready and I was given a Non-smoking renewal suite. As soon as I opened the door to the room, there was a strong smoking smell as I am... More 

Was this review helpful? Yes 1
TheWestinTianjin101, Online Sales Manager at The Westin Tianjin, responded to this review

Greetings Mr. Wu Thank you for your feedback about your positive experiences in our Westin Executive Lounge. As well the constructive comments given, as they are a reflection of some unfortunate incidents and communication breakdowns causing a one time unsatisfactory stay, as you will see from the previous great comments about our hotel. It was great to communicate with you... More 

Fort Collins, Colorado
Top Contributor
52 reviews 52 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 12, 2014

The Tianjin Westin is centrally located and a good option for business travelers. The hotel is part of the Starwood chain (which includes Sheraton) and is designed for busy travelers. The rooms are comfortable with very good beds. There is an extensive breakfast buffet and several in-hotel restaurants. I dined from the Italian restaurant (good) and the specialized Chinese restaurant... More 

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TheWestinTianjin102, Online sales Mananer at The Westin Tianjin, responded to this review

Dear Valued Guest, Thank you for choosing The Westin Tianjin for your recent stay and sharing your positive comments with us. We are dedicated to providing convenience to our guests, as Westin is all about wellness on the road and personal renewal. It is great to know that you have had a great experience with us especially at Westin WorkOut®.... More 

Johannesburg
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2014

stayed here for the annual Tianjin mining conference. Getting around was easy enough as the location is quite central. The hotel is very good with wonderful luxurious rooms. The gym is well equipped and there is also a nice sized swimming pool. Breakfast is also superb with a great selection of both western and eastern food. All in all, a... More 

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TheWestinTianjin102, General Manager at The Westin Tianjin, responded to this review

Greetings, ErwinPon Thank you very much for staying at The Westin Tianjin and sharing your insights with our friends here on tripadvisor.com. As you know the Westin brand is all about personal renewal and preserving wellness in travel. It is great to know that you have had a great experience with us; My Team and i are very happy to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2014 via mobile

first time at a Westin hotel and I am hooked. We stayed for one night whilst on a trip to China. The hotel I couldn't fault. The rooms we so luxurious and clean. I have to mention the heavenly beds which are amazing. I was tempted to get one and ship back to uk. I will be returning on our... More 

Was this review helpful? Yes
TheWestinTianjin102, General Manager at The Westin Tianjin, responded to this review

Greetings,Phil D Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. My Team and i are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well Ugur... More 

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