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The Westin Tianjin

#19 of 1,017 Hotels in Tianjin
Certificate of Excellence
No.101 Nanjing Road, Heping District, Tianjin 300040, China
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1 room 1 guest
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258 Reviews from our TripAdvisor Community

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Traveler rating
    100
    113
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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    (72)
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    (73)
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Beijing, China
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent one night in Westin Tianjin for the weekend. The first disappointment was to be told that the swimming pool was under construction. The service at the reception was not particularly good for Westin standard. The rooms are very good though and they were quite comfortable. The concierge was helpful and tried to provide as much information as possible... More 

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2015

I want to thank all the staff of the Westin,especially the General manager!!! Kanbur Lee to have a staff team Unbeatable service and hospitality has offered all its customers!!! qualified and very fast in put you at ease within minutes.I will not put this feedback to force you to go to the Westin,but I'm sure once inside you will not... More 

Was this review helpful? Yes
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, Bennyit j Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a an exceptional experience with us; My Team and i are very happy to hear about your positive experiences. I look forward to welcoming you back very soon. Be Well Ugur Lee Kanbur More 

Rishikesh, India
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2015

I recently visited The Westin Hotel Tianjin & must admit that I was blown away by the amazing service provided to us by the staff & management. We had chance to try food in Chinese & Italian restaurant which could be the best meal in Tianjin so far. Tiramisu at Prego restaurant is highly recommended ( Undoubtedly the best in... More 

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TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings,vino04ster Thank you for staying with us and we appreciate your feedback. We are happy to hear that you enjoyed our culinary experiences and look forward to having you with us again. Be Well Ugur Lee Kanbur More 

Al Jubail, Saudi Arabia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 6, 2015

The staff at the hotel makes our stay a 10 star stay! Yes it has an excellent location with proximity to stores and restaurants galore, it also has excellent restaurants in house with our favorite being Prego for our modified diavolo pizza, but the staff is what makes our stay superb. The Club team is amazing! The staff in the... More 

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TheWestinTianjin101, 总经理 at The Westin Tianjin, responded to this review

Greetings Al Jubail Thank you for sharing your review, my team and I are very happy to hear you enjoy our hotel and services. It is always a pleasure to learn of our guests’ experiences through reviews like this! Westin is all about personal renewal; We strive to ensure 'You feel better leaving than when you first arrived'. Once again,... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 28, 2015

The rooms are comfy and clean. I am a fan of westin due to their heavenly bed. So...comfy. location are perfect. Close to shopping malls and fifth great avenues. Everyone seems to be nice especially the housekeeper. Very pleasant and friendly. We have some problem with the ac in our room. Very hot at night. Didn't even have to call... More 

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TheWestinTianjin101, 总经理 at The Westin Tianjin, responded to this review

Greetings Cassfu, Thank you for choosing to stay with us. It is great to hear your feedback and it is appreciated. Your comments about The Westin Executive Club experience is Noted and I can assure you that it is not our usual standard; Naturally, I cannot reverse the experience you had, but I can apologize and assure you of my... More 

Wilayah Persekutuan, Malaysia
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 5, 2015

If you are going to stay in Tianjin, do consider this hotel. Good location and easy excess to major attractions and restaurants. If you are coming from Shanghai via High Speed Train, please stop at the Tianjin South Railway Train Station. Transportation via Uber will cost you around RMB 60 or around 18 miles to Westin Hotel.

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TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, Iceman808 Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had an enjoyable stay with us. My Team and I are very happy to hear about your positive experiences. I look forward to welcoming you back very soon. Be Well Ugur Lee Kanbur More 

Jinzhou, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

As a long time expat and frequent business traveller, I stay at five-star hotels across China weekly. Daily, it almost seems a new flashy brand hotel opens up here and as business travellers, we like to experience the new thing. Often times this is a mistake, as service is untrained and chaotic and from top down everyone is "winging it"... More 

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TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, Leif R Thank you for sharing your review, my team and I are very happy to hear you enjoy our hotel and services. It is always a pleasure to learn of our guests’ experiences through reviews like this! It is certainly a pleasure to know that we are able to make your experiences consistently memorable ones. Once again, thank... More 

1 review
5 of 5 stars Reviewed May 16, 2015

If u want to visit Tianjin and the area then this hotel is the perfect location to start ur trip. Stuff r amazing in providing guest services relations and is there to help u with whatever u need .I have been staying there for 1year and always go back even if the price is higher than the other hotels because... More 

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TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, Ren W Thank you for staying with us and we appreciate your feedback. Your loyalty means a lot to us and we are very happy to hear that you consider us your 'home away from home.' At Westin we aim to deliver heavenly experiences at every touch point and I am glad to hear this was reflected during your... More 

Dubai, United Arab Emirates
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 16, 2015

Definitely recommend and would definitely stay again!when in TJ. As over 4years platinum member of Starwood and over100nights stays a year I highly recommend Westin in Tianjin. My first time staying this hotel. I must say had excellent experience.first of all location is very perfect.is best location for travellers to exploring the city.check in was fast and organised.i had beautiful... More 

Was this review helpful? Yes 2
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, DMEG86 Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had an enjoyable stay with us. My Team and I are very happy to hear about your positive experiences. I look forward to welcoming you back very soon. Be Well Ugur Lee Kanbur More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 11, 2015

Third visit to this hotel first one ok 2nd disappointed but thought maybe one off so would give it another go, wish I hadn't bothered. Took my children for first visit to China and stayed here, first off we were charged for free wifi which had to resolve needed have bothered as wouldn't work anywhere but the lobby, 2nd my... More 

Was this review helpful? Yes
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings Ms. Rose Thank you for taking the time to give us your feedback, as well corresponding with me via email recently. First and Foremost, Again Please accept our sincerest apologies for the Challenging experiences you have encountered. Being a parent also, I am aware how challenging it can be to travel with children, especially if they are unwell; as... More 

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