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All 876 Tianjin hotels

Holiday Inn Tianjin Riverside

4.0 of 5 Hotel   |   Phoenix Shopping Mall A, Haihe East Road, Tianjin 300141, China
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89%
Ranked #10 of 876 hotels in Tianjin
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 8, 2014
iamboring Singapore, Singapore
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328 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2014

Stayed 2 nights at this hotel. We had a great view of the Tianjin Eye and even enjoyed fireworks twice through our window! Contrary to previous reviews, check-in was relatively quick and compared to the hotel we stayed in Beijing, the staff could converse relatively fluently in English. The guest relations staff were also efficient in helping us with our... More

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Lily W, Front Office Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, All of us here at the Holiday Inn Tianjin Riverside would like to thank you for your kind words about your experience at our hotel. We strive for excellence as an IHG Brand Hotel and are always pleased to hear that we are accomplishing this goal. We appreciate your comments about the efficiency of our check in procedure,... More

Budapest, Hungary
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 8, 2014

A very good hotel in a good location. The staff at the reception is very helpful. Quite big and spacious rooms. Ne advised to try to get accomodate over the 18th floor. Than you can have an excellent view to some parts of the city. Only one negative remark: the meal is very overpriced...

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Lily W, Front Office Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, Thank you for your comments about our hotel. We strive for excellence here at the Holiday Inn Tianjin Riverside and are pleased to hear when we are accomplishing this goal. We appreciate your comments about the Front Office Staff as we are continually training them in order to ensure optimal efficiency. In addition, thank you for providing your... More

Gurgaon, India
1 review
4 of 5 stars Reviewed January 25, 2014

I stayed at this hotel for 19 nights. The hotel has a very nice view of Tianjin River & Tianjin eye. the recption of the hotel looks great. the ambience of the rooms & lobby is also great. the process of check-in & check-out takes some time as the receptionists are little bit slow, confused & there is a communication... More

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Lily W, Front Office Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, We would like to thank you for your kind words about our hotel. We strive for excellent quality as an IHG Hotel and are appreciative when we receive feedback that we are achieving this goal. We would like to apologize on the slow check-in and check-out and the level of English for we are training our staff to... More

Senior Contributor
30 reviews 30 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 26, 2013

Big and clean room. Nice breakfast. Superb river view especially in the night when no pollution :( Staff speak a bit of English which is not fully common in china yet. Had lunch and dinner in the hotel as we had a seminar inside the hotel. Food was good

Was this review helpful? Yes 1
Lily W, Front Office Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, Thank you very much for your kind words about our hotel. We are always pleased to here when our hotel is performing at the IHG Level. We appreciate your comments about the level of English for our staff as we are currently working to improve this with weekly English Training sessions throughout our different departments. In addition, we... More

Shanghai, China
Top Contributor
126 reviews 126 reviews
103 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed November 14, 2013

Stayed at this hotel for two nights. Check inn was a bit slow. The room had a nice view of the river and Bridge/Ferris wheel but the room was very cold even when I cranked up the thermostat to max the room was still very cold I can just imagine the heat in this room in the summer they definitely... More

Was this review helpful? Yes 1
Lily W, Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, Thank you for providing feedback about our hotel. We rely upon our guests for the success of our Hotel, and always appreciate comments on where to improve. On behalf of all of us at the Holiday Tianjin Riverside Hotel we would like to thank you for staying at our hotel, and apologizes for the inconveniences you experienced. In... More

Chichester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 4, 2013 via mobile

Stayed one night and wouldn't be keen to stay any more. Uninspiring Holiday Inn. Wen I arrived at my room, it was stiflingly hot as the air on clearly hadn't been run for a few days and the room spelt slightly musty. I whacked the air on on which lowered the eventually lowered the temperature but still very hot overnight... More

Was this review helpful? Yes 1
Lily W, Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, On behalf of all of us here at the Holiday Inn Tianjin Riverside, we would like to offer our sincerest apologies for the inconveniences that you experienced during your stay with us. We appreciate your comments as we rely upon them for the success of our organization. We strive for excellence and are sorry that we fell short... More

New Delhi, India
Top Contributor
81 reviews 81 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 22, 2013

Stayed here during a weekend trip. The location is very good being on the riverside next to Tianjin Eye. I got an excellent room with sweeping views of the river and Tianjin Eye. A minor issue was that check-in and check-out was very slow. But overall, a very good stay.

Was this review helpful? Yes
Lily W, Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, On behalf of the Holiday Inn Tianjin Riverside, we would like to thank you for sharing your thoughts, and appreciate the kind words, as we rely on you for the success of our organization. We would like to apologize for the inconveniences you experienced with the check-in and check-out services. Our hotel is committed to providing the highest... More

Takoradi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

Nice hotel and very friendly staff. Especially in the restaurants. Room was very nice and all worked as it should except the AC. This was off due to season. My biggest problem was the boring food. The main restaurant buffet was tasteless. The second time I was there I did not have the issue with AC, but food was still... More

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Lily W, Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, Thank you so much for your kind words. We rely upon your comments for the success of our organization. Your kind words are greatly appreciated. On behalf of all of us at Holiday Inn Tianjin Riverside, we would like to offer our apologies for the inconveniences you experienced with our air conditioning system. We would like to inform... More

Manila
Top Contributor
69 reviews 69 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 10, 2013

Just beside the "Eye of Tianjin", about 20 minutes by Taxi to Tianjin Railway. My room has the view of the "Eye of Tianjin", very nice especially at night. Breakfast buffet is good and has enough food; it's value for money. Singer/Band is excellent too, of course they are Filipinos, Aaron and Charm! Nice to hear them sing while we... More

Was this review helpful? Yes 1
marina n, Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Allan, Greetings from Holiday Inn Tianjin Riverside. It was a pleasure meeting you and your friend. Thank you for taking time to leave a detailed comment about our hotel. Please let me apologize for the inconveniences with the Internet connection and breakfast service. We will definitely pay a special attention to the egg station issue, as you are not... More

Beijing, Beijing, China
Top Contributor
95 reviews 95 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 2, 2013

This week we stayed in this beautiful hotel, it is located next to the river and the 'wheel' called the eye of Tianjin, the evening scenery is great, the service is good, the public areas are nice, the rooms are beautiful and the prices are acceptable. Although there was a large choice on the breakfast buffet, the service counter for... More

Was this review helpful? Yes
marina n, Manager at Holiday Inn Tianjin Riverside, responded to this review

Dear Guest, Thank you for taking your time to share your thoughts. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please allow me this opportunity to apologize for the inconveniences you experienced at breakfast time. We... More

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Additional Information about Holiday Inn Tianjin Riverside

Also Known As:
Holiday Inn Tianjin Riverside Hotel Tianjin
Holiday Inn Tianjin Riverside Hotel
Address: Phoenix Shopping Mall A, Haihe East Road, Tianjin 300141, China
Phone Number:
Location: China > Tianjin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Tianjin
#10 Luxury Hotel in Tianjin
#59 Best Value Hotel in Tianjin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Tianjin Riverside 4*
Official Description (provided by the hotel):
Holiday Inn Tianjin Riverside is the best mid-scale business hotel in Tianjin, conveniently located with easy access to the business areas and development Zones, as well as easy link to Beijing via rail and highway systems. The hotel offers spacious accomodation, modern and high quality restaurants, and a good combination of meeting facilities, making it a preferred choice for meetings and business travelers. It is also close to the major tourist attractions, making it a perfect weekend getaway. ... more   less 
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