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Gilmore Hotel

Hotel website
326 Front Street, Ketchikan, AK 99901
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1 room 1 guest
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Gilmore Hotel
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (123)
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    (16)
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Alaska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Old, stinky, nasty, and loud. Not charming. Just run down. Stuffy. I don't want to step on the carpet with bare feet. The lady at the front desk couldn't care less whether or not you stay here. The restaurant downstairs makes the place smell like greasy onions.

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Alexandria, Virginia
Level Contributor
9 reviews
2 of 5 stars Reviewed 4 days ago NEW

The hotel was convenient for a meeting being held at the cape fox inn. That's about all that garners 5 stars. It was dirty, the bed had a dent in the middle, the wifi didn't work half the time, the staff was rude. Should I go on? As a business traveler, this was my worst nightmare. They sell this place... More 

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Travelers are raving about these Ketchikan hotels

Seattle, Washington
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was older, but as many have said the service was good and it is a great location. You shouldn't come expecting a 5 star hotel, but the bed was comfortable and that is all we really needed. We did have a little trouble with the shower going hot then cold on and off, but we were still able... More 

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Belgium
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Room on Street side 1st floor - bad smell from restaurant under need, very noisy during the night, room service did not clean the room. We also stayed at the Cape Fox Lodge. From that location there is a funicular tram to Creek Streek (downtown).

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Andover, United Kingdom
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I like hotels with character but this one is definitely a little tired - just sprucing up the bedding and pillows would make a big difference. Cost wise, it's pretty much Alaskan low end - accommodation is always expensive up here. So you get what you pay for. Nice surprise was the hair dryer - which also worked! The room... More 

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Anchorage, Alaska, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a room with a view, excellent room to see the ships, and all the tourists that pour off of them. As many people have noted, there is not an elevator, you do need to carry your bags up the stairs. It is an old Hotel. I had lived in Ketchikan previously, so I was expecting this. I felt... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Price was ok. We had our taxi fare covered by the hotel from Bar Harbor and then to the airport after our stay. That was really cool. Rooms are spartan. Sinks are outside the bathroom. But location was perfect. We stayed on the third floor street side which is recommended. TVs should be upgraded. They are small and signal/picture is... More 

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ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you for taking the time to review our hotel, we appreciate your understanding and letting people know we are very aware of the many upgrades we are in need of and plan to work on this winter once reservations slow down, we hope to see you again and hope you choose to stay with us. Have a great summer More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Myself and two old military buddies spent three nights at the Gilmore in mid July of 2015! Debbie and her crew went above and beyond to make our stay enjoyable! One night she came up with two rooms for us on very short notice, considering it was Ketchikan on a Saturday night in July! The rooms were clean, the staff... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you, Thank you, Thank you! We so enjoyed your group and watching you guys have a great time here in Ketchikan. We appreciate such an awesome review and we are happy you choose to stay with us. Have a great summer More 

Currently Oregon
Level Contributor
183 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Right smack downtown in the face of the giant cruise ships stands this classic small frontier hotel built in 1927. I liked the free airport transfers (once you crossed by the $6 ferry), I liked the character of the facility... pretty basic but functional and clean. The highlight is Debra the General Manager who also serves as primary daytime desk... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you so much for your review, we enjoyed your group and certainly hope we see you again. We appreciate you sharing your experience and are happy you loved Alaska! Have a great summer More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 5 weeks ago

PROS: The location of the hotel is perfect!!! You are right across from the cruise ship berths, right next to downtown, and within short walking distance to many other attractions in Ketchikan. The hotel is very clean, the maid was friendly. The service was generally good. We asked for a fan in our room and they brought a nice big... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you for sharing thoughts, we are so sorry you did not enjoy your stay with us but do appreciate your suggestions and please be rest assured we will do everything we can to make your next stay an enjoyable one. Have a great summer More 

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