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Gilmore Hotel

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326 Front Street, Ketchikan, AK 99901
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Gilmore Hotel
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117 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
  • All months
    (117)
  • Mar-May only
    (16)
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    (27)
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    (9)
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Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW

Price was ok. We had our taxi fare covered by the hotel from Bar Harbor and then to the airport after our stay. That was really cool. Rooms are spartan. Sinks are outside the bathroom. But location was perfect. We stayed on the third floor street side which is recommended. TVs should be upgraded. They are small and signal/picture is... More 

Was this review helpful? Yes
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you for taking the time to review our hotel, we appreciate your understanding and letting people know we are very aware of the many upgrades we are in need of and plan to work on this winter once reservations slow down, we hope to see you again and hope you choose to stay with us. Have a great summer More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Myself and two old military buddies spent three nights at the Gilmore in mid July of 2015! Debbie and her crew went above and beyond to make our stay enjoyable! One night she came up with two rooms for us on very short notice, considering it was Ketchikan on a Saturday night in July! The rooms were clean, the staff... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you, Thank you, Thank you! We so enjoyed your group and watching you guys have a great time here in Ketchikan. We appreciate such an awesome review and we are happy you choose to stay with us. Have a great summer More 

Currently Oregon
Level Contributor
169 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Right smack downtown in the face of the giant cruise ships stands this classic small frontier hotel built in 1927. I liked the free airport transfers (once you crossed by the $6 ferry), I liked the character of the facility... pretty basic but functional and clean. The highlight is Debra the General Manager who also serves as primary daytime desk... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you so much for your review, we enjoyed your group and certainly hope we see you again. We appreciate you sharing your experience and are happy you loved Alaska! Have a great summer More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

PROS: The location of the hotel is perfect!!! You are right across from the cruise ship berths, right next to downtown, and within short walking distance to many other attractions in Ketchikan. The hotel is very clean, the maid was friendly. The service was generally good. We asked for a fan in our room and they brought a nice big... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you for sharing thoughts, we are so sorry you did not enjoy your stay with us but do appreciate your suggestions and please be rest assured we will do everything we can to make your next stay an enjoyable one. Have a great summer More 

Travelers are raving about these Ketchikan hotels

1 review
4 of 5 stars Reviewed 1 week ago

This place is great for the price. Free cab from the ferry. Hot coffee and baked goods awaited us in the morning. Debbie at the front desk will treat you right. She accommodated is, called cabs for us, even made us homemade snacks for our fishing trip. Lots of genuine hospitality!

Was this review helpful? Yes
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Your group from Bend was a delight for our staff, we appreciate your kindness and was so happy to have you stay with us, its guest like you that really make our customer service job "fun" . We are thrilled you enjoyed the homemade treat and your fishing trip. Have a great summer! More 

Casper, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Derba Way of the Gilmore Hotel went out of her way to assist us in our stay in Ketchikan, including printing our boarding passes for our flight home. The hotel is centrally located and has been modernized. I would recommend this hotel.

Was this review helpful? Yes
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

We are so happy you enjoyed your stay with us at the Gilmore Hotel. Our entire staff is focused on giving great customer service and it was our pleasure to help in any way we can. Thank you for sharing your review. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

A great old hotel. Not many amenities. It could improve it's continental breakfast. One or two muffin types and one juice is not very inviting. The staff was very helpful to meet our request. I give Debra Way an A+ on customer service. I would stay there again...

Was this review helpful? Yes
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you so much for your thoughtful compliments. We appreciate that you shared your suggestions on our muffin choice, we now have Ottis Spunkmeyer Supreme Blueberry Crunch, Triple Berry Supreme and Double Chocolate Crunch along with both Orange Juice and Apple Juice and as always fresh brewed coffee day and night. Have a great summer! More 

Hollis, Alaska, Prince of Wales Island, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Gilmore Hotel is interesting, historical and just fun to stay in. It was quiet, yet in the heart of downtown Ketchikan. So old fashioned but with just enough updates to be comfortable and functioning. There was some wallpaper in the hallway that were torn but I am quite sure it was left that way to add to the historical... More 

Was this review helpful? Yes
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

We are delighted you enjoyed your stay at the Gilmore, thank you for sharing your view for others who are thinking about coming to Alaska. Have a fabulous day! More 

Melbourne, Australia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The position of this hotel is both a positive and a negative. Located close to the centre of town its convenient and close to everything however its on the main road so rraffic noise is intrusive and its 2 doors down from a bar which means both late night music and plenty of noise from the carpark opposite after closing... More 

Was this review helpful? Yes
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you for your review, we appreciate you sharing your thoughts. Have a great summer. More 

colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel is older but charming. Rooms small and clean. Yes, our window faced the ugly fence but we were only in the room for sleeping and shower. Breakfast of muffin and juice was enough to get us going. Location very convenient if you're walking, which we were. Meghan at the front desk was friendly, helpful and was tops for customer... More 

Was this review helpful? Yes 1
ketchikandeb2013, General Manager at Gilmore Hotel, responded to this review

Thank you for sharing your experience of staying at the Gilmore Hotel, we appreciate you mentioning Meghan, we feel the same as you! She is a fantastic asset to our business, always a smile on her face and she does a fabulous job, we feel honored that she choose to work here for us, her customer service is A1. Thank... More 

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