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Cape Fox Lodge

800 Venetia Way, Ketchikan, AK 99901-6561
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Cape Fox Lodge
Best prices for: 1 room 1 guest
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Ranked #4 of 9 Hotels in Ketchikan
A recent review
3 of 5 stars reviewed 2 days ago
Kathy D Elk Grove, California
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170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Elk Grove, California
1 review
3 of 5 stars Reviewed 2 days ago NEW

Spent two nights here last week. Despite making reservations in November of 2014 and informing Tina that we were coming in one day early and SEPERATE from our fishing lodge reservation and being assured that was noted, imagine our surprise upon arrival that no one knew we were coming early! The gal at the desk told me we were one... More 

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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Enjoyed good view of the harbor to watch the coming and going of multiple cruise ships. Comfortable bed. Met all my needs. Close to waterfront, shopping and food. From a room in the lodge, one resident watched a bear eating berries. He decided not to venture on a walk. The tram provides easy access to everything the cruise people go... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Joe L I am glad to hear that we met all you needs here at the Cape Fox Lodge. It is our goal to meet the needs and expectations of all of our guests. Sometimes we exceed them as you noted when one of our local indigenous residents rambled past several of our guest room windows, which they have... More 

West Sussex England
Top Contributor
72 reviews 72 reviews
63 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were booked in here because our cruise ended in Ketchikan, and transferred guests who were staying on to the Cape Fox. It is a rather pleasant structure, perched on a hill overlooking town and the gigantic cruise ships in the harbour below. It is a very pleasant walk down through trees and the stream into town, and not hard... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear WelltravelledofSussex Thank for your descriptive review, your well-formed dissertation make it easy for future guests to visualize how beautiful it is here. Thank you also for mentioning our Espresso Station we get a lot of compliments about it. My apologies for the breakfast issues you may be assured we have already looked in to the matter and corrected the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel experience was great for my week long business/pleasure trip. Very accommodating staff. The view from the hotel is amazing and the proximity to town is great. The funicular is so convenient getting to and from town given the steep climb. The food at the restaurant was good too, albeit Alaska pricey. I'd stay at Cape Fox anytime.

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear DLtres Thank you for your very gracious review of our Hotel. I owe the great service, good food and clean rooms to my amazing staff. All of our guests concur with your assessment; being “On Top of it All” does afford one an amazing view. As to the prices, freight to Ketchikan for "everything" is a killer, otherwise it... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The food was DELICIOUS, but our server, Jennifer, was absolutely terrible. Her service was slow and poor, I asked about the rest of my food coming and she just got flustered and ran away. She then came back, never mentioning the rest of my food, took my money and didn't give me any change back......it was just bizarre.

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James M, Manager at Cape Fox Lodge, responded to this review

Dear Kate, Thank you for your comments about our delicious food. You may be assured we are still looking into the issue and will address it immediately upon our final review. I appreciate that you brought it to our attention prior to your departure. We value our guest’s comments and use their input to improve our service and operations. Thank... More 

Newcastle, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I arrived in Ketchikan a day early, when I call the Hotel I had made a reservation with they told me they were sold out for that evening and I would have to find another hotel. I called Cape Fox Lodge, they did some searching and said they could provide a room.The room I had was spacious, had a large... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Paul M, Thank you for your gracious review, I am very proud of my accommodating staff and will be sure to pass along your comments at the next employee meeting. JWM-GM-CFLKA More 

Anchorage, Alaska
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

This is a clean and comfortable hotel with good views of Ketchikan Old Town and two of the cruise ship berths. The funicular from the hotel provides easy access to Creek Street and the downtown area. The hotel is next to the civic center so it is a good location for meetings and conferences.

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Craig M, Thank you for your review, we are very proud of our location as we are the only hotel with this amazing view and as you noted we have a lot of happy conference attendees due to our proximity to the Ted Ferry Conference Center. Thanks again for the review. JWM-GM-CFLKA More 

Ketchikan, Alaska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2015

Things can't really get any better than this! This hotel excels in all things: customer service, cleanliness, up to date fixtures, access to restaurant, espresso in the a.m., you name it! It has a world class view (on the "water" side) of Revillagigedo Channel and even boasts a trolley that will bring you up to the hotel lobby from the... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Marye214 Thank you for your glowing review of our Hotel. You may be assured I will share it with staff at the next meeting for it is thru their effort that you receive the service and cleanliness that you noted. Thank you again for your business and we hope to see you again. JWM-GM-CFLKA More 

San Diego
Top Contributor
72 reviews 72 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 19, 2015

We booked the Cape Fox in part because it provided the hospitality meeting point for our Un-Cruise: Let's do the good first: Wonderful view of the harbor. Great location ... just a funicular ride down the ridge to the heart of shops and attractions Restaurant had good food Shuttle from airport ferry to hotel And now the suggestions (the need... More 

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James M, Manager at Cape Fox Lodge, responded to this review

Dear Strideforth Thank you very much for the insightful review and the thoughtful suggestions. I appreciate and concur with all of them. I am glad you figured out the Tram is free to guests staying at the hotel and I apologize we had run out of tour maps. Customer service is our forte and it sounds like a little more... More 

1 review
1 of 5 stars Reviewed May 9, 2015 via mobile

The ocean view room has spectacular views and using the tram to get down the hill was great (when it is working). Don't expect anyone to be helpful in any way. The shuttle will pick you up from the ferry, but that is it. Every time we asked to go anywhere else, they were too busy. Our room hasn't been... More 

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James M, Manager at Cape Fox Lodge, responded to this review

Dear Anm1234 Thank you for recognizing what a unique location the Cape Fox Lodge is. I must agree with you we do have spectacular views. You forgot to mention the Shuttle is free. And thank you for reminding people that if they do not remove the DND hanger from the door the room attendant will not bother you to your... More 

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