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Cape Fox Lodge

800 Venetia Way, Ketchikan, AK 99901-6561
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Cape Fox Lodge
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Ranked #3 of 9 Hotels in Ketchikan
A recent review
4 of 5 stars reviewed yesterday
MrPsari Oakley, California
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakley, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here one night during our stay in Ketchikan and have good service. We have a little issue when we wanted to check in early but it eventually worked out. Rooms were good, elevator slow, food was good. Nice lobby except when cruise ships are in town gets really crowded.

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Gig Harbor, Washington
4 of 5 stars Reviewed 2 days ago NEW

My wife and I were having dinner in the lounge at Cape Fox Lodge. We were seated and ready to have a great meal prior to leaving Ketchikan the next day. Although the lounge was nearly empty, we had been waiting several minutes before we were greeted by our waiter, or had any water delivered to our table. Luckily, a... More 

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Missoula, Montana
1 review
5 of 5 stars Reviewed 1 week ago

My recent stay at the Cape Fox Lodge in Ketchikan Alaska was very very good. The facility is excellent in every way, appearance, atmosphere and employees. Asst Mgr Dakota is willing and able to handle anything you may need. Server Crystal Blair goes above and beyond the call in being friendly personable and efficient in her duties. I highly recommend... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Garold Thank you so much for your very kind review. I will be sure to bring it up at our next employee meeting. I am very proud of our Hotel and my staff and the professionalism they exhibit to our guests. We look forward to your visiting us the next time you want to escape the heat of Montana,... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent one night here after a 7 day fishing charter. The king bed was a welcome sight after the bunk I'd been sleeping in. The hotel is old and a little rough around the edges. Maintenance needs to do a better job around the common areas. The floors in the halls are terrible. The bed was fine but the rest... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Gage S. Thank you for bringing your concerns to our attention. A Lodge of our size with 4 separate out-buildings as you noted takes a lot of maintenance and I admit sometimes we miss things. I appreciate you letting us know about the heater so we were able to get it fixed right away. The counter space is an... More 

Plattsmouth
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent five nights at the Cape Fox Lodge. The room was nice, the view terrific, and the restaurant had exceptional food and a good selection of Alaskan draft beers. We really enjoyed the Oatmeal Stout. There is also have a tram down to the heart of downtown Ketchikan so the location is great too.

Was this review helpful? Yes 1
James M, General Manager at Cape Fox Lodge, responded to this review

Dear Cindy Thank you for your review. Many of our guests appreciate our extensive collection of Alaskan beers and as you noted our “one-of-a-kind” complimentary Tram is the perfect way to get to downtown. Thank you again for your kind words and we hope to see you again at the Cape Fox Lodge. JWM-GM More 

Riverside, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If u have to spend a night Ketchikan cape fox is the place. Great view , Walking Distance to town and harbor. Restaurant service is always good but more importantly the food has really improved. Try crab dip and of course crab legs.

Was this review helpful? Yes 1
James M, General Manager at Cape Fox Lodge, responded to this review

Dear Ernie Thank you for noticing the improvements at the Lodge. My staff has worked diligently to make sure that our guests are attended to and we meet their every need. From their fish after they return from a successful fishing trip to serving one of the best meals in Ketchikan we are On Top of It All. And I... More 

Elk Grove, California
3 of 5 stars Reviewed 3 weeks ago

Spent two nights here last week. Despite making reservations in November of 2014 and informing Tina that we were coming in one day early and SEPERATE from our fishing lodge reservation and being assured that was noted, imagine our surprise upon arrival that no one knew we were coming early! The gal at the desk told me we were one... More 

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James M, General Manager at Cape Fox Lodge, responded to this review

Dear Kathy D. My please accept my personal apologies for the misunderstanding regarding your reservations. I assure you it is far from normal since my arrival and the replacement of prior staff with caring people like Michele whom you agree managed to fix the problem. As to the Coffee issue seeing as so many of our guests leave as early... More 

Saint Louis, Missouri
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed good view of the harbor to watch the coming and going of multiple cruise ships. Comfortable bed. Met all my needs. Close to waterfront, shopping and food. From a room in the lodge, one resident watched a bear eating berries. He decided not to venture on a walk. The tram provides easy access to everything the cruise people go... More 

Was this review helpful? Yes 1
James M, General Manager at Cape Fox Lodge, responded to this review

Dear Joe L I am glad to hear that we met all you needs here at the Cape Fox Lodge. It is our goal to meet the needs and expectations of all of our guests. Sometimes we exceed them as you noted when one of our local indigenous residents rambled past several of our guest room windows, which they have... More 

West Sussex England
Level Contributor
72 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were booked in here because our cruise ended in Ketchikan, and transferred guests who were staying on to the Cape Fox. It is a rather pleasant structure, perched on a hill overlooking town and the gigantic cruise ships in the harbour below. It is a very pleasant walk down through trees and the stream into town, and not hard... More 

Was this review helpful? Yes 1
James M, General Manager at Cape Fox Lodge, responded to this review

Dear WelltravelledofSussex Thank for your descriptive review, your well-formed dissertation make it easy for future guests to visualize how beautiful it is here. Thank you also for mentioning our Espresso Station we get a lot of compliments about it. My apologies for the breakfast issues you may be assured we have already looked in to the matter and corrected the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015 via mobile

The hotel experience was great for my week long business/pleasure trip. Very accommodating staff. The view from the hotel is amazing and the proximity to town is great. The funicular is so convenient getting to and from town given the steep climb. The food at the restaurant was good too, albeit Alaska pricey. I'd stay at Cape Fox anytime.

Was this review helpful? Yes 1
James M, General Manager at Cape Fox Lodge, responded to this review

Dear DLtres Thank you for your very gracious review of our Hotel. I owe the great service, good food and clean rooms to my amazing staff. All of our guests concur with your assessment; being “On Top of it All” does afford one an amazing view. As to the prices, freight to Ketchikan for "everything" is a killer, otherwise it... More 

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