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All 9 Ketchikan hotels

BEST WESTERN PLUS Landing Hotel

4.0 of 5 Hotel   |   3434 Tongass Ave., Ketchikan, AK 99901
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90%
Ranked #1 of 9 hotels in Ketchikan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
alaskadave Petersburg
  • Overview
  • Reviews (131)
  • Photos (46)
  • Amenities
  • Room tips (33)
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131 people have reviewed this hotel

Traveler rating
    69
    49
    8
    2
    3
See reviews for
20
27
14
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
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English first
Petersburg
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Landing last weekend during a business trip. Their shuttle from the airport ferry terminal (the airport on an island and you have to take a ferry to town) was a quick and easy connection to the property. My room was really clean and had a great, comfortable bed with lots of pillow choices. Wi-Fi worked like... More

Was this review helpful? Yes
anchorage, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

what an exceptional hotel! The rooms are large and comfortable, working room with a desk and all the amenities you could think of right in the room. The view of the bay is also a treat with a small balcony on my room, I was able to see the large cruise ships coming into port. The lounge has an excellent... More

Review collected in partnership with Best Western

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Janet K: We are so happy to hear that you enjoyed your stay with us. It is also great to hear that our staff has done a wonderful job taking care of our guests. Thank you fro mentioning our rooms with the balconies and great views of the Tongass Narrows and the activity you can watch from the room.... More

Gainesville
2 reviews
5 of 5 stars Reviewed 1 week ago

Just got off a cruise and flew back to Ketchikan, Alaska and the hotel was very quite and peaceful. They were also very helpful with getting to town and back to the airport when we needed it. Great group of people.

Review collected in partnership with Best Western

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Sally B: Thank you for selecting us and for revealing your positive view of our business with others. We strive to deserve praise like yours every single day and we will never tire of hearing that we please our treasured customers and clientele. We hope you enjoyed your trip of Alaska and will return to spend more time in... More

on the move
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this place mainly because of its proximity to the AMH ferry terminal which is some distance from downtown Ketchikan. What a great choice! We had a very clean and comfortable room that provided a quiet stay. The property has a great bar and restaurant and the hotel and bar staff were friendly and attentive. A real highlight was... More

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear planbee: Thank you for your comments concerning our location by the Alaska Marine Hwy ferry terminal. It is a great location for our hotel guests. as well as those making a stop in Ketchikan and needing a meal while docked. We appreciate your comments about our clean, comfortable room and are happy we were able to meet your expectations... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a gorgeous king suite with fireplace, sadly only for one night. Great location just across from the ferry terminal. Restaurant in bar open until 10 PM which was great for the chronically late arriving ferry. Very convenient shuttle service into town and to the airport ferry.

Review collected in partnership with Best Western

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear KathyW716: We are so happy to hear that you enjoyed your stay with us and one of our favorite rooms with the fireplace and view of the Tongass Narrows. Thank you for your comments on our shuttle service, it is an amenity many of our guests appreciate. We do also feel that the late hour offering for food is... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family of four adults stayed here two nights while in Ketchikan and it was quiet, very clean and an enjoyable stay. It wasn't air conditioned, but there was a fan and you can leave the window open and never heard traffic or any noise. The staff were very helpful and they will shuttle anywhere within the downtown area and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear 256Myrak: We are very happy to hear that you found your rooms clean and confortable. We take great care to make sure our rooms are as if no one else has ever been in them. Best Western has implemented an "I Care Program" using black lights and sanitizing wands in the cleaning of our rooms. It truly makes a... More

Deerfield Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Don't pass up a great place while in Ketchikan. Staff is wonderfull and willing to go out of their way. I will return to this hotel every time I'm in Ketchikan. On-site restuarant and upstairs bar & grille offer too many choices

Review collected in partnership with Best Western

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Thomas M: Thank you for recommending our property for others to stay. We appreciate your comments concerning our staff and their ability to go out of the way to assist our guests. We are happy to hear you enjoyed our restaurant and Pub. We look forward to seeing you again on your next visit to Ketchikan. Thank you again.... More

San Francisco, California
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came in on a big ferry from the Inland Passage and was delighted that this hotel was, in fact, right across the street from the ferry landing! Wow. It could not have been closer. They provided free shuttle to the town and other places. We went into town and later called them to pick us up. All with a... More

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear ProfCB: We are happy to hear you found our location convenient for your travels. Thank you for your comments concerning our drivers lovely smiles and great personalities. We are pleased to hear you enjoyed your visit to our city and enjoyed your small ferry trip across to the airport. Thank you for taking the time to review us on... More

Seatac
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

$300.00 a night is outrageous. The rooms were clean and large. Two and a half miles from town but has shuttle. Staff very friendly especially John the shuttle driver. I think next time we go we will schedule not to stay the night just go straight to float plane.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Michael M: Thank you for taking the time to do a review on Tripadvisor. We are sorry to hear that you felt the price you paid was outrageous. We do feel we offer a number of amenities to compensate for the high cost of the rooms. Especially, our shuttle service which you say you made use of; which is... More

alaska
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights. Was very pleased with the room. I was told that the building we were in was newer. The building is a few short steps across from lobby and an elevator ride. We were located on the 4th floor overlooking an apartment complex. If you looked to the left you were able to see the ferry terminal.... More

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear ak747gal: Thank you for taking the time to review our property. We are happy to hear you enjoyed your 2 nights with us. We do purchase the best we can for our guests in linens and our pillows are Dream Maker pillows to give you a very restful sleep. Many of our guests have purchased them for their home... More

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Additional Information about BEST WESTERN PLUS Landing Hotel

Address: 3434 Tongass Ave., Ketchikan, AK 99901
Phone Number:
Location: United States > Alaska > Ketchikan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Landing Hotel 4*
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Also Known As:
Best Western Ketchikan
Ketchikan Best Western
BEST WESTERN PLUS Landing Hotel Ketchikan, Alaska

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With 107 rooms and suites, this beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The BEST WESTERN PLUS Landing also houses the two most popular local restaurants in Ketchikan. The extremely busy Landing Restaurant, open from 6am daily serving breakfast all day, lunch and dinner. Jeremiah's the upstairs pub featuring an open kitchen, casual dining, and is open till late. There is a cozy fireplace, full cocktail service, beers on tap and an outside deck overlooking the Tongass Narrows. The well appointed guest rooms and suites offer everything the discerning guest could need. There is high speed internet and complimentary wireless throughout the property, secure parking, a fitness center, business center, guest laundry, courtesy shuttle service and premium cable TV with HBO. ... more   less 
Number of rooms
107

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