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BEST WESTERN PLUS Landing Hotel

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3434 Tongass Ave., Ketchikan, AK 99901
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Best prices for:1 room 1 adult
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BEST WESTERN PLUS Landing Hotel
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278 Reviews from our TripAdvisor Community

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Wasilla, Alaska
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stay here often and have never been disappointed. The rooms are always clean, the beds comfortable and having a refrigerator and microwave in every room is a big plus. I wouldn't want to stay anywhere else.

Helpful?
Thank Kathleen C
Jackson, Mississippi
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow! What a great staff! Sorry to be so late rating this property (our stay was in Sept.), but warm memories still linger months later. This hotel would be your standard Best Western Plus, with an acceptable restaurant, but the staff from manager, to desk clerks, driver (and his entertaining wit and wardrobe) and wait staff put it over the... More 

Helpful?
Thank wbarber1626
Port Angeles, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was exceptional in all ways possible from the amazing room to the fantastic staff. I would highly recommend this hotel to my friends, family or anyone who would be visiting Ketchikan, AK. We will definitely being stay here again when we return for another visit.

Review collected in partnership with Best Western

Helpful?
Thank Charlie H
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Charlie H: We are so happy to hear that you were impressed with our operation. We try our best to make our guests feel at home when they are staying with us. We are very proud of our stay and the job they do for us. Thank you for reassuring us that we have made the right choices. We... More 

Ketchikan, Alaska
1 review
4 of 5 stars Reviewed 3 weeks ago

The Landing was conveniently located for what I needed to do the next day. Having a Keurig in the room was handy, fresh coffee when I wanted it. Very clean room. Lots of pillows to choose from too. Restaurant serves great food, with a side of "wonderful service". The Owners can really take pride in this establishment!

Helpful?
Thank Cecilia B
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Cecilia B: Thank you for taking the time to review our property. We are happy to hear you enjoyed the comfy robe. We now have them in every room in the hotel. The Keurig coffee makers are also new in this past year and does give you a fresh cup every time. It is nice to hear that you... More 

Pierz, MN, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The place is out dated and showing wear and tear. Getting into lobby with a suitcase is an adventure in itself. Lots of stairs and small area. The restaurant is wonderful with great staff. The bar/lounge serves about the same food, so it is good also. Did not find the staff up there to be as good as in the... More 

Review collected in partnership with Best Western

Helpful?
Thank Jacalyn B
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Jacalyn B: We appreciate your comments. We have a Property Improvement Plan starting this year over the next three years to update and remodel our guest rooms and public areas. We have started on some of these areas already and we hope you will be back to watch our progress on them. Our lobby area is small , but... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was very clean and well kept. Service was excellent: front desk, restaurants, shuttle, and cleaning staff. Especially liked the free shuttle anywhere within city limits (granted Ketchikan isn't that big, but it is long and 2mi to get downtown).

Helpful?
Thank John R
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear John R: We are happy to hear that you found our facility clean and the service excellent. The shuttle is very much appreciated by many of our guests and is nice to hear that you made use of it to reach the places you needed to visit in Ketchikan. Thank you for your review. We do hope to see... More 

Seattle, Washington
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located close to the airport ferry and across the street from the state ferry dock. About a mile from downtown where the tourist flock. Clean and comfortable with a GREAT diner and a decent restaurant / bar.

Helpful?
Thank Bruce B
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Bruce B: We appreciate your comments about our facility. We do have a great location close to the the airport ferry and the state ferry docks. Also, with our complimentary shuttle service we are only a short trip to the downtown area where all the tourist activity is. We do pride ourselves in spacious, clean rooms and are happy... More 

Thorne Bay
2 reviews
5 of 5 stars Reviewed December 17, 2015

Linda Peters and Mylene are always very helpful. They go above and beyond each time we stay at the Landing in Ketchikan, Alaska. Staff does a great job keeping the rooms clean and well stocked. The rooms are spacious and come with a fridge, coffee & coffee maker and speedy wi-fi service. The Best Western Plus Landing Hotel is hard... More 

Helpful?
Thank Bailey W
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Thank you for your comments concerning our helpfulness. We appreciate your taking the time to review our property on Tripadvisor. We are happy to hear that you enjoyed your stay and the amenities we offered with the coffee maker and coffee. All our rooms have the fridge as well along with a microwave. We do hope you will visit Ketchikan... More 

Craig, Alaska
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 5, 2015

Large clean room, helpful staff. Dinner at Jeremias was excellent. Comfortable beds good night sleep to have a wonderful breakfast at Landing and a full day shopping. The best thing about t he best western is it is close to ferry a n d airport and float planes and right in the middle of great shopping area.I always stay at... More 

Helpful?
Thank Lynnette L
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Lynnette L: We appreciate your comments and your patronage. Thank you for making the BEST WESTERN PLUS Landing your place to stay in Ketchikan. It is definitely the perfect place to land (close to the AK Marine Hwy ferry terminal and the airport ferry terminal) Also, our shuttle service helps you for easy access to that shopping. We look... More 

Ketchikan, Alaska
1 review
5 of 5 stars Reviewed December 3, 2015

The Best Western Landing hotel is second to none. Customer service is always top notch and you will want for nothing when staying here. Staying in the newer section is the way to go. My room is always clean and I enjoy the free internet.

Helpful?
Thank ryan r
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear ryan r: Thank you for completing the review on line. We greatly appreciate your kind words. We hope to make your stay as comfortable as possible and make you feel like you are at home. So, our guests should not want for anything more if we have done our job right. Hopefully, you will be back to see us... More 

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