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All 9 Ketchikan hotels

BEST WESTERN PLUS Landing Hotel

4.0 of 5 Hotel   |   3434 Tongass Ave., Ketchikan, AK 99901
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91%
Ranked #1 of 9 hotels in Ketchikan
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Rosie B Thorne Bay AK
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109 people have reviewed this hotel

Traveler rating
    55
    44
    5
    2
    3
See reviews for
16
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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  • Any
English first
Thorne Bay AK
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I travel a lot for work and have stayed at most of the hotels in Ketchikan - the Best Western Landing is the best. Most comfortable rooms, good room service, and the Landing Restaurant and Jeremiah's pub fit my needs. Only place to stay in Ketchikan.

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Rosie B: We appreciate your taking the time from your busy schedule to write a review of our property. We are happy to hear that you have enjoyed both the Landing Restaurant and Jeremiah's Pub. They both offer something for every guest. Our staff tries to make your room dining as accommodating as if you were dining in the... More

ketchikan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

stay here all the time, close to all ferries, airport, has a restaurant, has shuttle service to anywhere you want to go, always booked in the summer months with tourist, staff at hotel and restaurant are helpful

Review collected in partnership with Best Western

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Theresa W. Thank you for your review of our property. We appreciate your kind words about our friendly and helpful staff. We try very hard to make our guests feel like they are at their "Home away from Home". Thank you for your loyalty to our hotel when in Ketchikan. Again, thank you for your comments. We look forward... More

Port Orchard, Washington, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

When staying at the BW Landing Plus remember to stay in the new building's. They have both wired internet and wi-fi available. Large rooms and no hint of smoke in the rooms. Modern facilities. Friendly staff. The Landing Restaurant has an awesome breakfast and Jeremiahs Bar/Lounge has very cold beer.

Review collected in partnership with Best Western

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Robert W: Your choice of the new building which we called the North Court building does accommodate both hard wire and wifi internet access. Our entire property has free wifi service; rooms as well as the public areas. The North Court rooms are more spacious and all our rooms are non-smoking as well as our restaurant and lounge. We... More

Wasilla, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at The Landing every month since September of 2013 for work and have never been disappointed. The quality of the rooms is top notch and the staff is great. The shuttle drivers are personable and give you a tour as they deliver you to your destination.

Review collected in partnership with Best Western

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Linda F: Thank you for completing a review on Tripadvisor. We are very happy to hear that you enjoyed you stays with us at the Landing. We do pride ourselves in our caring and friendly staff. All our shuttle drivers have been with us many years and they do enjoy talking about their city. The courtesy shutlle is one... More

1 review
3 of 5 stars Reviewed March 2, 2014

Watch out for room 267; located over boiler room and is impossible to cool down without air conditioning on and window open constantly, even in winter! No breakfast here either! Restaurant was over-priced for value received.

Review collected in partnership with Best Western

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear B3647LE michaelt: We appreciate your review of our property on Tripadvisor. We apologize that you were given room 267 which is one of our last rooms to rent as it is above the boiler and is a very warm room, which is why it is the only room in the hotel with an air conditioner unit. We apologize if... More

ketchikan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2014

we stay at this hotel quite often, it is a good location to the ferries and airlines, has shuttle service to just about anywhere within city limits with a restaurant in the hotel, altho there are several restaurants not to far away.

Review collected in partnership with Best Western

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Theresa W: Thank you for taking the time to review our property on Tripadvisor. We appreciate your comments concerning our facility and amenities. We are happy to hear that you make use of our shuttle service to get around town. We appreciate your choosing the Best Western PLUS Landing Hotel for your stays in Ketchikan. We look forward to... More

Metlakatla, AK, United States
1 review
5 of 5 stars Reviewed February 22, 2014

The hotel is very clean and the staff is friendly. They allow dogs which is a must for our family, the dogs are always with us. We have also eaten in the restaurant and the pub, and both were good. Great place to stay and eat while you are in Ketchikan!

Review collected in partnership with Best Western

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Angie B: Thank you for taking the time to review our property on Tripadvisor. We are definetly a pet friendly property and are happy to hear that you were able to bring your pets with to stay with us. We appreicate your comments concerning our clean rooms and friendly staff. We try our best to make sure our guests... More

Buckeye, AZ, United States
2 reviews
5 of 5 stars Reviewed February 10, 2014

A top-quality hotel comparable to other top-quality hotels throughout the USA... conveniently located to transportation locations (airport & AMHS ferry terminals) and scenic overlook of waterfront... quality furnishings and spacious rooms... great local staff -- friendly, helpful, and professional staff at every level... good diner-like restaurant located on the premises, as well as a nice, comfortable bar/grill facility.

Review collected in partnership with Best Western

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Michael C: Thank you for taking the time to do a review of our property on Tripadvisor. We were pleased to see you enjoyed your stay with us and utilized some of our extra amenities. Thank you for recommending us to us travelers coming to Ketchikan. We hope to see you in Ketchikan and at the BW PLUS Landing... More

Under the Northern Lights, Alaska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2014

Don't be confused about the Best Western in the hotel's name, right from checking you know this hotel is different, from the staff at the front desk to the lobby, the check-in, etc. After finding my room in the separate newer wing of the hotel, I walked in and discovered I had entered my own little Marriott (I travel more... More

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Northernwatch: Thank you for the very nice review of our property. We were happy to hear that you felt you were in a more upscale property. Our owners do put their money back into the property to make it the best it can be. Our staff also takes great pride in the place that they work and it shows... More

Sequim, Washington
Top Contributor
154 reviews 154 reviews
123 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stayed one night in an Executive King room with my honey at the Best Western Landing Hotel in Ketchikan. We arrived by ferry and the terminal is located across the street from the hotel. The Landing Hotel also offers a free shuttle that is very convenient for the guests. We stayed in room #205 which was a great floor plan.... More

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear ronvoyage, We are sorry to hear that your stay was short with us, but happy to hear that you enjoyed your time in our Executive King Suite. Hopefully you made use of those comfy robes in the room. We feel they are our best rooms and are perfect for an Anniversary or Wedding night. Thank you for your comments... More

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Additional Information about BEST WESTERN PLUS Landing Hotel

Also Known As:
Best Western Ketchikan
Ketchikan Best Western
BEST WESTERN PLUS Landing Hotel Ketchikan, Alaska
Address: 3434 Tongass Ave., Ketchikan, AK 99901
Phone Number:
Location: United States > Alaska > Ketchikan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Ketchikan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Landing Hotel 4*
Official Description (provided by the hotel):
With 107 rooms and suites, this beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The BEST WESTERN PLUS Landing also houses the two most popular local restaurants in Ketchikan. The extremely busy Landing Restaurant, open from 6am daily serving breakfast all day, lunch and dinner. Jeremiah's the upstairs pub featuring an open kitchen, casual dining, and is open till late. There is a cozy fireplace, full cocktail service, beers on tap and an outside deck overlooking the Tongass Narrows. The well appointed guest rooms and suites offer everything the discerning guest could need. There is high speed internet and complimentary wireless throughout the property, secure parking, a fitness center, business center, guest laundry, courtesy shuttle service and premium cable TV with HBO. ... more   less 
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