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BEST WESTERN PLUS Landing Hotel

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3434 Tongass Ave., Ketchikan, AK 99901
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Landing Hotel
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BEST WESTERN PLUS Landing Hotel
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198 reviews from our community

Traveler rating
    110
    72
    10
    2
    4
See reviews for
29
40
15
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (44)
  • Jun-Aug only
    (74)
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    (43)
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Anchorage, Alaska
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I can always depend on BW in Ketchikan. Always good service and dependable place to rest. My choice of hotels in Ketchikan for sure. Comfy pillows and bed, dependable Wi-Fi and plentiful room amenities. Views are great as well.

Review collected in partnership with Best Western

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Anchorage, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Best Western Landing in Ketchikan and had a great time. The beds were very comfortable and the restaurants that were on the property were excellent. My only complaint is that the rooms do not have air conditioning and our room became warm and stuffy.

Review collected in partnership with Best Western

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Alaska
Top Contributor
50 reviews 50 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a busy hotel with quite a bit of trade from business travelers, tourists, and extended medical treatment customers. The facility is always in excellent condition and clearly well maintained. It can best be described as very comfortable and easily the best Best Western hotel in Alaska and one of the best hotels in the state. Very helpful staff.... More 

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Ketchikan, Alaska
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Best Western Landing Plus again because it its a very nice, clean friendly hotel. The rooms are always clean and fresh smelling! The staff are friendly and helpful especially the front desk, I forgot a few personal things and they had it for me!! The room service was good and they are quick to get the food... More 

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear anontoo2015: Thank you for your review of our property. We appreciate your kind words about our staff, our room cleanliness and the room service from the restaurant as well as the cleaning staff. We are happy to hear that you choice us a second time for your stay due to these items. We greatly appreciate your patronage and look... More 

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On this trip, I could no longer eat restaurant food and thought I was doomed to parched vegies in my room. With the microwave, good sized and well configured fridge and daily attention to the "debris" I left, this was a trip from heaven. The hotel was very helpful in providing the dishes, utensils and condiments I needed for the... More 

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear ReneeDaphneK: We are so sorry to hear that you are unable to eat restaurant food; but are happy to hear that our staff was accommodating to your needs and supplied you with the necessary items to make you comfortable. Our closeness to the grocery store down the block does help with those folks that don't always like to eat... More 

Winona, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 29, 2015

Overall, I like staying at The Landing. I have stayed there several times a year for business over the last 4 years. Things are not always quite the way I want them, but they are great about fixing any problems that might occur, and fixing them quickly. This trip, one day the housekeeping was a bit lax (trash not emptied,... More 

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello JS: Please accept our apologizes for not exceeding your expectations. We do pride ourselves in the cleanliness and friendliness of our staff. We are very disappointed when we do not meet or exceed those goals. We are very happy to hear that when you bring these items to the attention of the staff they quickly take care of the... More 

Anchorage, Alaska
1 review
4 of 5 stars Reviewed March 28, 2015

I stay here often when I visit Ketchikan. I enjoy eating breakfast at the restaurant downstairs and the bar upstairs is a nice place to relax after work.Clean rooms and two good places to eat. I will continue to patronize this establishment

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear David O: We are happy to hear that you enjoyed our restaurant for breakfast and the lounge to relax after your hard day at work. We do appreciate your comments concerning our clean rooms as well. Love to hear that you will continue to be one of our guests when coming to Ketchikan. Thank you for your time. Linda... More 

Anchorage, United States
1 review
5 of 5 stars Reviewed March 27, 2015

Staff was really great and the room was very comfortable and extremely clean. The bed was really comfortable and I especially liked the clean tv remote. The hotel is close to stores so great options instead of having to dine at a restaurant.

Review collected in partnership with Best Western

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Mary O: Thank you for the very nice compliments to our staff and our cleanliness. The clean remotes are part of our Best Western I Care program to assure our rooms are the cleanest they can possibly be. We are so happy to hear you enjoyed your stay with us. Our microwave and refridgerator in every room also makes... More 

Anchorage, Alaska
1 review
5 of 5 stars Reviewed March 24, 2015

Excellent place to stay, staff is very friendly and room excellent. restaurant in house, and great food and speedy service too. will return again. Ketchikan, is in a rainforest, which doesn't bother me . and got lucky , weather was sunny.

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Alaskalarryc: We are very happy to hear that you will return to enjoy our friendly staff and great restaurant. We appreciate your comments about our food as well. Hopefully we will see you very soon. Thank you for taking the time to do a review, Best Regards, Linda Peters, G.M. More 

Anchorage, United States
1 review
5 of 5 stars Reviewed March 23, 2015

Another stay at the Landings in Ketchikan. Great room, quiet atmosphere and comfortable bed for good sleeping and a great restaurant and lounge. I highly recommend this hotel for those visiting Ketchikan.

Review collected in partnership with Best Western

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello Dorothy P: Thank you for your review of our property. We are very happy to hear you had another great visit to Ketchikan with us and also caught some of that sunshine we were getting. We appreciate you recommending us to other visitors coming to Ketchikan. We look forward to your next visit with us and hope it will... More 

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