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All 9 Ketchikan hotels

BEST WESTERN PLUS Landing Hotel

4.0 of 5 Hotel   |   3434 Tongass Ave., Ketchikan, AK 99901
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91%
Ranked #1 of 9 hotels in Ketchikan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Mike'n V Death Valley National Park, California
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  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
    75
    57
    8
    2
    4
See reviews for
21
34
14
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Death Valley National Park, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Landing Hotel. Driver met us at the airport - even though we did not call (our Verizon phones didn't work). The hotel is near the airport, few miles from downtown, but the shuttle took us in and picked us up. The staff was very friendly and the restaurant was great. Their haddock and chips was the best... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Mike'n V: Thank you for taking the time to review our property on Tripadvisor. We really appreciate your comments about our staff and our shuttle service. The fish that you had with the chips is actually our wild Alaskan Halibut; which is a favorite of every visitor to Ketchikan as well as us locals. We are glad you enjoyed... More

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there on a business trip in middle of cruise ship season and the staff was absolutely delightful. The rooms are modern, clean and very comfortable. I did not know it was so humid in this region, so my only criticism would be to add air conditioning in the near future. I did appreciate the fact that they had... More

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Shauntel Y: Thank you for your comments about our rooms. Yes, we do get some humid weather being right on the water. Unfortunately, our summer weather has been exceptionally warm this summer and the fan is a necessity in our rooms which do not have air conditioning. We are very happy to hear that you will be returning to... More

Tampa, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

An emergency in our party meant leaving our cruise in Ketchikan and we were referred to this hotel. What a pleasant experience. Our room was in the north wing, was huge and nicely appointed. A shuttle made trips to the town center and airport very easy. The staff was busy but helpful and the restaurants offered good simple meals.

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Jan H: We are sorry to hear you had to cut your excursion short; but are happy you choose to stay with us. We hope your trip home was a pleasant one. Thank you for your comments about our helpful staff even tho they were busy. We try our best to make our guests feel welcome and helpful to... More

FLORIDA
Top Contributor
107 reviews 107 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located,comfortable clean room, good food at both restaurants. Only downside was no A/C an the rooms or restaurants and it was very warm. The room did finally cool down at night (window open and small fan on). Would suggest 2nd floor room so you can open the window. The horribly slow service at bkfst. was totally offset by excellent... More

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear EmmaFlorida: Thank you for your comments about the clean comfortable rooms and the restaurant food. We are sorry you had such slow service for breakfast. Our summer weather has been unusual this summer with the hot days; but it normally cools down during the evenings. Thank you for making our hotel of choice for the next time you travel... More

San Diego, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Possibly the best hotel in Ketchikan. Rooms are very nice, clean and comfortable. There are 2 restaurants on site that are reasonably priced and offer a good menu selection. The only slight negative is that it is not air conditioned, like every other hotel in Ketchikan, and gets a little warm on sunny days. Fans are available in the rooms... More

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Genemal: Thank you for your review of our property. We are very happy to hear you utilized our restaurants on property as well as shuttle service to get you around town. Yes, we do get hot when we get those sunny days; which do not happen very often in Ketchikan. Reaching the high 70's is not usual for us... More

Woodbury, CT
Top Contributor
69 reviews 69 reviews
37 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 3 days after cancelling my reservations at another hotel. I felt like I was moving into the Ritz. The desk staff was helpful, the room was large, it had good internet and tv coverage and the restaurant was excellent. I was impressed by the courtesy and efficiency of the entire staff. Everyone knew what he/she was... More

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello CTCurt: We are happy to hear you decided to stay with us and that your stay was a pleasant experience. We appreciate your comparison of us to the Ritz. It is our staff's goal to make everyone feel welcome. Thank you for your compliments towards the restaurants, shuttle service and our location away from the busy tourist area. Our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent. Offers a discount for medical reasons related to PeaceHealth or their employees. I was walked from another hotel because it was overbooked and the staff was excellent, helpful, and sympathetic. I booked my next trip with this hotel already. With their help, I signed up for the Best Western program.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear 991deenab: It is nice to hear that our staff treated you well and was helpful to you after your experience elsewhere. We are also very pleased to hear that you have already booked another stay with us in the near future. Welcome to the BW Rewards program and we greatly appreciate your continued business. On that program you are... More

Lone Oak, TX
Top Contributor
56 reviews 56 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Best Western Landing Plus is very nice and frankly better than expected. We have stayed in several smaller town Alaska hotels and this one was the best. The rooms are modern, spacious and clean. Yes there is no air conditioning, but you don't need it in Ketchikan. Open a window and breathe the fresh sea air! There is a... More

Was this review helpful? Yes 1
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello IIP2: We greatly appreciate the rave review you did for our property. We are so happy to hear you enjoyed your stay with us. Thank you for letting others know what we have to offer them. We indeed hope you will visit the Ketchikan area again and give us the opportunity to serve your lodging needs. Thank you! Linda... More

Sydney, Australia
Top Contributor
70 reviews 70 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On arrival in Ketchikan after collecting the bags proceed outside use airport hotel phones to advise the accommodation of your arrival. Then walk down the ramp to the car/passenger river crossing and buy your ticket $5 pp.Your accommodation transportation WILL be there when you disembark from the Ferry. The hotel appears modern on the outside but inside where we stayed... More

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Trina 027: Thank you for your compliments on our clean,comfortable property. By your description of the room , I am sure you were in the older portion of the hotel. We do have lifts available for some areas of the hotel. Unfortunately, the handicap lift from the lobby area to the main floor rooms does not accommodate baggage. We... More

Auburn
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you plan on staying here, make certain that the weather does not raise above 70 degrees, as they have NO AIR CONDITIONING! What you will get instead, is a crappy little five dollar plastic rotating fan. You will pass countless other rooms that have propped their doors open, trying to get a little air to circulate. You will NOT... More

Was this review helpful? Yes 2
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Richard J: We are very sorry to hear that you did not enjoy your stay with us in Ketchikan. Unfortunately, you will find no air conditioning in any hotel and very few homes in Ketchikan. We just do not get the weather here to warrant air conditioning. Yes, it does get hot when it goes above 70 degrees; but... More

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Additional Information about BEST WESTERN PLUS Landing Hotel

Address: 3434 Tongass Ave., Ketchikan, AK 99901
Phone Number:
Location: United States > Alaska > Ketchikan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Landing Hotel 4*
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Also Known As:
Best Western Ketchikan
Ketchikan Best Western
BEST WESTERN PLUS Landing Hotel Ketchikan, Alaska

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With 107 rooms and suites, this beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The BEST WESTERN PLUS Landing also houses the two most popular local restaurants in Ketchikan. The extremely busy Landing Restaurant, open from 6am daily serving breakfast all day, lunch and dinner. Jeremiah's the upstairs pub featuring an open kitchen, casual dining, and is open till late. There is a cozy fireplace, full cocktail service, beers on tap and an outside deck overlooking the Tongass Narrows. The well appointed guest rooms and suites offer everything the discerning guest could need. There is high speed internet and complimentary wireless throughout the property, secure parking, a fitness center, business center, guest laundry, courtesy shuttle service and premium cable TV with HBO. ... more   less 
Number of rooms
107

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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