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BEST WESTERN PLUS Landing Hotel

3.0 of 5 3434 Tongass Ave., Ketchikan, AK 99901
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Certificate of Excellence 2014
BEST WESTERN PLUS Landing Hotel
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BEST WESTERN PLUS Landing Hotel
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182 reviews from our community

Traveler rating
    98
    69
    9
    2
    4
See reviews for
27
38
15
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (182)
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Craig, Alaska
1 review
5 of 5 stars NEW

The Best Western Plus Landing Hotel is very accommodating. The staff is terrific very friendly/pleasant. Great service from the front desk ,housekeeping and room service. I recommend staying at the Landing to all my friend's and family.

Was this review helpful? Yes
Eugene, Oregon
1 review
4 of 5 stars Reviewed 2 days ago NEW

I have stayed there several times and it is always a great experience. Have always stayed in the new addition. Very friendly and accommodating staff. Great food at the restaurant. The rooms tend to run warm but the town is quiet enough at night to leave the window open.

Was this review helpful? Yes
Craig, Alaska
1 review
5 of 5 stars Reviewed 3 days ago NEW

I & one other business associate stayed 1-night at Best Western Plus Landing Hotel and found it to be very accommodating. The staff were very pleasant/friendly. We were upgraded to the 'new' part- a very pleasant surprise! Decor of room was tasteful and very clean. General overall - Excellent. Yes, I will recommend Best Western Plus Landing Hotel to my... More 

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Minneapolis, Minnesota
Top Contributor
57 reviews 57 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first trip to Ketchikan & we stayed here two nights on our first 3 of 14 days in the state. We did not rent a car to save money on our two week trip to the state. The hotel shuttle picked us up at the airport Ferry Terminal. We were also near a city bus line which pretty much... More 

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Paul M, Thank you for taking the time to do the review on Tripadvisor. We appreciate your comments about our property concerning our shuttle availability to get around town. Our city bus is also very convenient to get one around the city and even outside a few miles to see some of the tourist attractions; such as the totem... More 

Evans, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been visiting Ketchikan for work since 2005 and have sampled many different hotels but I always come back to the Best Western Landing. The location is perfect - easy access to the ferry terminal, post office, grocery store and the airport. They also happen to have the best restaurant in town. I love the diner with all their... More 

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear CompassConsultant: We thank you for your continued support of our property. It makes me very proud of my staff to hear your comments concerning their service. It is very nice to hear that you feel our restaurant is the best in town. We feel our staff are the best and they live up to the Best Western slogan "Stay... More 

Juneau, Alaska
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The Best Westen Landing is one of the best places to stay in Southeast Alaska. Great for work or pleasure travel. Great staff. After a long day feels awesome to go somewhere they know your name and have a friendly smile.

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akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Daniel E: Thank you for taking the time to review our property. We are very happy to hear that you feel we are a relaxing place to stay when you are here for work. Our staff tries very hard to remember our guests by name and treat them as if they are at home with us. We appreciate your... More 

Poulsbo, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

I have made frequent business trips to Ketchikan over the past 6 months, and have stayed at the BW Landing every time. The property is well maintained, and the staff is friendly and responsive. The food in the restaurants/bar is actually quite good, too. The hotel location is very good for my business needs. If you are looking for a... More 

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Dave G: Thank you for reviewing our property on this site. We appreciate your comments concerning your stays with us. We are happy to hear that you feel we are on top of our maintenance and our staff is friendly and responsive to your needs. We do hope that you will continue to visit us when you are in... More 

Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely perfect location, with the free shuttle service just about anywhere you want to go. Incredibly friendly and helpful staff. Choice of two restaurants on the property. They have done a great job in keeping this property looking almost brand-new. From the televisions to the bedding, Not a complaint from me. The in room coffee maker with a local Alaskan... More 

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello Andrew D: Thank you for taking the time to say those very nice words about our property. We do try very hard to keep the property looking new. Our owners also are devoted to putting the money back into the property to keep it up and continue to upgrade with new added amenities all the time. We are currently... More 

Ketchikan, Alaska
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I enjoy staying at the Best Western! It is always clean, smells fresh and nice big rooms. The food is good and everyone is very accommodating. We stay in hotels in Ketchikan frequently and this hotel is two steps above the rest!!

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Anontoo2015: Thank you for choosing the BEST WESTERN PLUS Landing Hotel in Ketchikan for your stays. We try to be the Best in Ketchikan and it is nice to hear you feel we are a couple steps above the rest. Thank you for your compliments to our staff. We are very proud of them all; especially our housekeeping and... More 

Wrangell, Alaska
1 review
5 of 5 stars Reviewed 4 weeks ago

This was a great place for my husband and I to stay for a week. The room was wonderful! It was very roomy and comfortable. Everything we needed was there or we could phone for room service. The staff was very friendly and took care of our needs.

Was this review helpful? Yes
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Sharry R: Thank you for taking the time to do a review of our property on this site. We appreciate your kind words about our staff and the property. We are a perfect location for hopping on and off the ferry system. Also, so close to the hospital when you have to be here for those needs. We do... More 

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Additional Information about BEST WESTERN PLUS Landing Hotel

Address: 3434 Tongass Ave., Ketchikan, AK 99901
Phone Number:
Location: United States > Alaska > Ketchikan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Landing Hotel 3*
Number of rooms: 107
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Also Known As:
Best Western Ketchikan
Ketchikan Best Western
BEST WESTERN PLUS Landing Hotel Ketchikan, Alaska

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