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BEST WESTERN Grandma's Feather Bed

#1 of 16 Hotels in Juneau
Certificate of Excellence
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2358 Mendenhall Loop Road, Juneau, AK 99801
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BEST WESTERN Grandma's Feather Bed
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223 Reviews from our TripAdvisor Community

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Traveler rating
    159
    47
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (33)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (25)
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There are newer reviews for BEST WESTERN Grandma's Feather Bed
See the most recent reviews
Anchorage
1 review
5 of 5 stars Reviewed May 9, 2014

Quaint hotel with comfortable bed, large jacuzzi tub, and great complimentary breakfast options! The bed includes a feather bed that is super comfortable. For breakfast, you have the choice of 3 hot items from a menu, plus you can have fruit, yogurt, granola, pastries, and juice - if you can actually eat that much! Good omelet and breakfast potatoes!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your review of our property. We are pleased you enjoyed the service and accommodations we provide at Grandma’s. We appreciate you sharing your experience with the travel community and look forward to seeing you on your next visit. More 

Provo, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2014

I stayed several times at this hotel and enjoyed the luxury of it's homestyle cooking and the greatest beds in which to sleep. The Jacuzzi/Showers are totally relaxing and always feels homey and comfy. Will always return here!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of Best Western Grandma’s Feather Bed. Our hotel is owned by a local family and we strive to keep a homey and friendly atmosphere. It is nice to hear that your stay in Juneau made a lasting impression. Thank you again for your review and we look forward to seeing you in the future. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2014 via mobile

Wonderful place to stay! Friendly staff, clean, inviting rooms, great food! I travel to Juneau for work and I plan my trip on this properties availability! Beds are clean and comfortable as well. Highly recommend!!!!

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of Grandma’s Feather Bed. We appreciate your comments regarding the staff and accommodations at our property. Our goal is to consistently provide you with outstanding service each and every visit. It is always gratifying to know that we were successful. Thank you again for your review and we look forward to your next visit. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2014 via mobile

Traveled on business and it was great! Love the fact they have a restaurant and include breakfast. The food is wonderful. I had both breakfast and lunch this trip. Beds are very comfy and the jetted tub is awesome to relax in. I love how the floor plans vary per room! This room had a separate bathroom/tub. The last room... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review of our property, the Best Western Grandma’s Feather Bed. We are glad you were able to appreciate the unique charm of Grandma’s rooms and restaurant. Please tell the reservation agent your room preference the next time you make a reservation and we will make a point to accommodate your request. Thank you... More 

United States
1 review
5 of 5 stars Reviewed February 15, 2014

Grandma's Featherbed Hotel is a charming place and convenient location among some of the most beautiful scenes in the world. It was the first time I slept in a four-poster bed in many years and a most memorable hotel experience!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are glad you were able to appreciate Grandma’s unique charm. Thank you again for your review and we look forward to seeing you in the future. More 

Los Angeles, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 3, 2014

Very cool place in Juneau. Every room has a unique quality to it, but all have jacuzzi tubs and comfy beds. Staff is friendly and accommodating. There had been a mix up with my reservation initially, but they took care of it quickly and let me choose my room for the night. I don't know what other hotels are like... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our property, the Best Western Grandma’s Feather Bed. We highly value your feedback concerning the service and accommodations at Grandmas. We are truly sorry the mix-up occurred with your reservation but are glad it was fixed to your satisfaction. It continues to be our goal and priority to make every stay a memorable... More 

Los Angeles, California
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 22, 2013

This was the best Best Western I have ever stayed at. It was cute, quaint and comfy. The staff was super friendly and the restaurant was fantastic. Yes it is not close to things but they are very accomodating and will get you a lift to where ever you want to go. If you stay here definitely eat at the... More 

Was this review helpful? Yes 5
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your feedback about our hotel, staff and restaurant service. Seeing comments such as yours is very rewarding and motivating to everyone involved. Thank you again for your review and we look forward to your next visit. More 

Juneau, Alaska
1 review
5 of 5 stars Reviewed November 22, 2013

Although the location is not the best, the staff was more than accommodating to help me get to and from the airport, ferry terminal, and downtown. All were very friendly and pleasant and offered lots of good advice. Rooms were small but excellent for an older hotel. Enjoyed my business stay and would recommend for anyone coming to town for... More 

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property. We are pleased the staff, service, and accommodations at Grandma’s Feather Bed were able to fit your needs and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future visits. More 

Lake Tapps, WA
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

I always stay at Grandma's Featherbed when staying in Juneau, it is absolutely fabulous.. Full breakfast, comfy bed, very warm and cozy accomodations. You do have to be ok with a little quirkiness, every room is a little bit different, some with flowery wallpaper, and it really does seem like you are staying at Grandma's house, not a hotel. I... More 

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our hotel, the Best Western Grandma’s Feather Bed. We highly value your feedback concerning the accommodations at our property. We are pleased you enjoyed your stay at Grandma’s. Thank you for being a loyal guest, and we look forward to your next visit. More 

Shoreline, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

This hotel is fantastic. Jetted tubs in each room, and a lovely feather bed. Free airport shuttle and a hot restaurant breakfast each morning. I've now seen three of their rooms over the past 2 years and they've all been nice, but totally different. In one room, the feather bed was quite high/tall and came with a footstool to help... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your honest review of our property, Best Western Grandma's Feather Bed. With 14 rooms decorated and designed uniquely, Grandma's is a charming place to stay while on business or pleasure. We are glad you enjoyed the made-to-order breakfast that is included with your stay. Our staff strives to make every stay comfortable and enjoyable. We appreciate your feedback... More 

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