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All 16 Juneau hotels

BEST WESTERN Grandma's Feather Bed

2358 Mendenhall Loop Road, Juneau, AK 99801
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91%
Ranked #1 of 16 hotels in Juneau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Rick F Laurel, Montana
  • Reviews (151)
  • Photos (35)
  • Amenities
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  • Room tips (31)
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151 people have reviewed this hotel

Traveler rating
    104
    35
    6
    5
    1
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10
81
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • German first
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English first
There are newer reviews for BEST WESTERN Grandma's Feather Bed
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Laurel, Montana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Rooms are fantastic, after hiking 5 miles what a great surprise that the room contained a whirlpool to ease the aches away. The staff was very friendly and helpful and the food in the dining room was top notch. Anyone visiting Juneau should plan on staying here. The cost is reasonable. This rates in the top 3 hotels I stayed... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. With 14 rooms decorated and designed uniquely, Grandma's is a charming place to stay while on business or pleasure. Our staff strives to make every stay comfortable and enjoyable. We appreciate your feedback and look forward to seeing you on future visits. More

on the move
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very pleasantly surprised by this exceptional property and the high staff performance. We were promptly collected from the US Marine Highway ferry terminal despite a late night arrival and we blissfully sank into the so comfortable feather bed. The generous full breakfast included in our room rate was very tasty and a special mention must be made of... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our hotel, the Best Western Grandma’s Feather Bed. We appreciate your comments concerning our location, staff and service. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More

Cumming, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a fantastic 3 night stay at this wonderful Best Western property. From being picked up from and delivered back to the airport promptly, this hotel never stopped delivering service. The fellas working the night shift were very welcoming and friendly checking us in. Our housekeeping staff was very friendly as well. Tracy, our morning desk staff/breakfast service person... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind remarks about our service and accommodations. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. We appreciate your feedback and look forward to seeing... More

Anchorage, Alaska
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a surprise this was! I was expecting your typical Best Western hotel, but this one was more like a B&B. I was shown to a room on the second floor. Walk in the door and the very first thing I saw was a huge whirlpool tub and mirrors everywhere! The bedroom was behind some french doors, and beyond that... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are glad you were able to appreciate Grandma’s unique charm. Thank you again for your review and we look forward to seeing you in the future. More

Stillwater, MN, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I and another couple were touring Alaska recently. Our travel agent booked us into Best Western Grandma's Feather Bed in Juneau. What a great place. Small, quaint, comfy. Excellent food. Excellent staff. When was the last time you stayed at a mid-range priced motel and was offered a complimentary cooked breakfast? Our answer is never. No rubbery... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma's Feather Bed. We are pleased you enjoyed the made-to-order breakfast that is included with your stay. Our staff strives to make every stay comfortable and enjoyable. We appreciate your feedback and look forward to seeing you on future visits. More

Salem, OR USA
2 reviews
5 of 5 stars Reviewed June 2, 2014

We spent three days in Juneau after a Lindblad/National Geographic cruise on the Sea Lion, and Grandma's was great. Very comfortable bed, large two-person shower/tub. and great service. Location close to airport was a plus, as was shuttle service.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We highly value your feedback concerning the service and accommodations at our property. We are pleased you enjoyed your stay at Grandma's Feather Bed. Thank you again for your review, and we look forward to your next visit. More

Anchorage, Alaska
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 17, 2014

Smallest hotel in the biggest hotel chain. This little place has amazing rooms. Very cozy. The breakfast isn't bad either. Located outside of Juneau, but very close to Mendenhall glacier. I will definitely stay here again on my next trip to Juneau.

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our hotel, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our accommodations, restaurant and location. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More

Anchorage
1 review
5 of 5 stars Reviewed May 9, 2014

Quaint hotel with comfortable bed, large jacuzzi tub, and great complimentary breakfast options! The bed includes a feather bed that is super comfortable. For breakfast, you have the choice of 3 hot items from a menu, plus you can have fruit, yogurt, granola, pastries, and juice - if you can actually eat that much! Good omelet and breakfast potatoes!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your review of our property. We are pleased you enjoyed the service and accommodations we provide at Grandma’s. We appreciate you sharing your experience with the travel community and look forward to seeing you on your next visit. More

Provo, Utah
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2014

I stayed several times at this hotel and enjoyed the luxury of it's homestyle cooking and the greatest beds in which to sleep. The Jacuzzi/Showers are totally relaxing and always feels homey and comfy. Will always return here!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of Best Western Grandma’s Feather Bed. Our hotel is owned by a local family and we strive to keep a homey and friendly atmosphere. It is nice to hear that your stay in Juneau made a lasting impression. Thank you again for your review and we look forward to seeing you in the future. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2014

Wonderful place to stay! Friendly staff, clean, inviting rooms, great food! I travel to Juneau for work and I plan my trip on this properties availability! Beds are clean and comfortable as well. Highly recommend!!!!

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of Grandma’s Feather Bed. We appreciate your comments regarding the staff and accommodations at our property. Our goal is to consistently provide you with outstanding service each and every visit. It is always gratifying to know that we were successful. Thank you again for your review and we look forward to your next visit. More

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Additional Information about BEST WESTERN Grandma's Feather Bed

Address: 2358 Mendenhall Loop Road, Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Grandma`s Feather Hotel Juneau
Best Western Juneau
Best Western Hotel Juneau
Juneau Best Western
BEST WESTERN Grandma's Feather Bed Juneau, Alaska

35 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Official Description (provided by the hotel)
Best Western Grandma's Feather Bed, the smallest hotel in the world's largest hotel chain, comes complete with deluxe suites and is the perfect place for a weekend getaway in beautiful Juneau, Alaska. All 14 guest rooms are designed especially to meet your vacationing needs. Each guest room are designated non-smoking with single queen feather beds for the ultimate in comfort. Sink into your in-room Jacuzzi and let the comfort take you away. ... more   less 
Number of rooms
14

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