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All 16 Juneau hotels

BEST WESTERN Grandma's Feather Bed

2358 Mendenhall Loop Road, Juneau, AK 99801
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Ranked #1 of 16 Hotels in Juneau
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 19, 2014
Rick R Ozark, Missouri, United States
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176 reviews from our community

Traveler rating
    120
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    8
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    2
See reviews for
12
96
15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for BEST WESTERN Grandma's Feather Bed
See the most recent reviews
Ozark, Missouri, United States
1 review
5 of 5 stars Reviewed September 19, 2014

When I first opened the door to our room, my first thought was "my wife will love this" and she did. Very nice large room with a jacuzzi, plenty of space, nice and clean, nice on premise restaurant,shuttle was great to and fro our destinations. Close to the airport. Definitely will stay here again if I'm ever in Juneau.

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property and restaurant. It is nice to hear that your stay made a lasting impression. Thank you again for your comments and we look forward to your next visit. More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 15, 2014

We enjoyed 4 nights at Grandma's Feather Bed in August and thoroughly enjoyed our stay. We picked up a rental car from the airport and it was only a 5 minute drive away and a warm welcome awaited us. We had a nice talk with the owner/builder of the hotel who gave us some interesting background information and showed us... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our location, staff and accommodations. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. Thank you again for your review and we look forward to your next visit. More

London
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 7, 2014

Lovely hotel, comfortable and relaxing. The room was a good size with jacuzzi- very nice. Dinner was good and freshly cooked. Free shuttle for pick up from and to airport and to downtown Juneau (at set times). Staff were friendly and helpful. Definitely preferable to soulless motel.

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property and restaurant. We appreciate your feedback regarding your stay at Grandma’s. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. Thank you again for your review and we look forward to your next visit. More

Oakland, California
1 review
5 of 5 stars Reviewed September 2, 2014

We stayed here five nights and hiked all around Juneau. It's really well located for the airport, hiking, Mendenhall Glacier, the town and supply shopping. It was great to be away from the cruise ship madness of downtown Juneau. The service was great and the breakfasts yummy. I loved the in-room jacuzzi.

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our location, service and restaurant. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More

Chicago, Illinois
Top Contributor
94 reviews 94 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 29, 2014

We stayed here for one night before departing on an Inside Passage cruise. Staff were friendly and helpful and our room was small but comfortable. The location is some distance from downtown (closer to the airport, I think), but there is a periodic free shuttle service downtown, so you don't need to have a rented car. It's not what you... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are pleased you were able to appreciate Grandma’s unique charm. Thank you again for your review and we look forward to seeing you in the future. More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 26, 2014

If you like the country cottage look, you will love this place! While it is a little over the top for my tastes, it is bright and cozy. I agree, the beds are very comfortable and the staff are very helpful. I'm personally not crazy about the bathtubs and shower in the main room. However that is a personal opinion.... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our hotel, the Best Western Grandma's Feather Bed. We appreciate your feedback concerning your stay at Grandma’s. Thank you again for your review and we look forward to seeing you on future visits. More

Anchorage, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

I travel all over the state for business and this is by far my favorite place to stay. The rooms are fantastic; I love the feather beds and jacuzzi tubs. The food is wonderful and the people are amazing. I recommend it to everyone I meet.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. With 14 rooms decorated and designed uniquely, Grandma's is a charming place to stay while on business or pleasure. We are pleased our staff and accommodations continue to leave you with a position impression. We look forward to seeing you on your next trip to Juneau. More

Fairbanks, United States
1 review
5 of 5 stars Reviewed August 25, 2014

This 'hotel' is more akin to an old-time inn. It is in an older building, but the rooms are fantastically decorated. The amenities are very good. The only drawback is the dining room is very small, and apparently their dinners are desired by the local folks, so sometimes it gets crowded.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our accommodations and restaurant. As you pointed out, we try to maintain the charm of a traditional country inn while offering the amenities of a Best Western hotel. We're glad you were able to enjoy Grandma's. Thank you again for your review and... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2014

I stay in hotels for the tubs. Whenever I travel, I look for the place with the best bathtubs, and then settle in for a nice soak or two a day. Well, it is a shame I had to go 4500 miles, but this place beats the pants off everywhere else in the tub department. We stayed two separate times... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are pleased you were able to appreciate Grandma’s wonderful tubs and unique charm. Thank you again for your review and we look forward to seeing you in the future. More

1 review
5 of 5 stars Reviewed August 9, 2014

Excellent Best Western. On-site restaurant had very good food and was convenient. Staff was very friendly and extremely helpful. Shuttle service is also a useful service they provide. Great location for hotel, close to airport and Mendenhall glacier- shuttle is necessary if wish to go downtown (distance from downtown was not an issue because shuttle service is provided.) Rooms were... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind comments. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. We appreciate your feedback and look forward to seeing you on future visits. More

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Additional Information about BEST WESTERN Grandma's Feather Bed

Address: 2358 Mendenhall Loop Road, Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $
Number of rooms: 14
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Also Known As:
Best Western Grandma`s Feather Hotel Juneau
Best Western Juneau
Best Western Hotel Juneau
Juneau Best Western
BEST WESTERN Grandma's Feather Bed Juneau, Alaska

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