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BEST WESTERN Grandma's Feather Bed

#1 of 16 Hotels in Juneau
Certificate of Excellence
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2358 Mendenhall Loop Road, Juneau, AK 99801
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1 room 1 adult
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267 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Grandma's Feather Bed
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Level Contributor
3 reviews
5 of 5 stars Reviewed November 27, 2015

Check in was easy and Chris helped with my bags. The room was decorated like a B&B and was very comfortable. Large jacuzzi tub. Excellent food with room service. Great housekeeping service. No complaints. Will be back next time business takes me there.

Helpful?
Thank Rhonda S
Seattle, Washington
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 18, 2015

This hotel was perfect for our week in Juneau! Terrific staff- very attentive but not overbearing at all. The property is on the older side but considering the available properties to stay in Juneau, and the price, this was the winner for us! Our stay included breakfast each morning, fresh and lovely from the just downstairs restaurant. Very quaint, made... More 

Helpful?
Thank rn2travelers
Sydney
Level Contributor
91 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 16, 2015

Stayed after a cruise, and loved our time there. Our bed was quite tall, requiring a step to get in, and the feather mattress (yes, they live up to their name) was comfortable, but scratchy, so you need to fluff it up to stop the quills from sticking you! All rooms seemed to be a different design and layout, so... More 

Helpful?
Thank Leaddog83
North Pole, United States
1 review
5 of 5 stars Reviewed November 10, 2015

I have stayed at the Best Western Grandma's Feather Bed twice now and will not stay any place else when I visit Juneau, unless I have to. The rooms are large and cozy. There is a warmth when you walk into these rooms that you only get when you stay with friends or family. The large jet tub is relaxing... More 

Review collected in partnership with Best Western

Helpful?
Thank Laura W
Whitefish, Montana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015

One of the better hotels that I have stayed at. Friendly staff with excellent attitudes and great customer service. Very good breakfast; lunch and dinner served with a limited menu. Located near the airport with shuttle service..

Review collected in partnership with Best Western

Helpful?
1 Thank RipleyLake
San Francisco, California
Level Contributor
205 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed November 7, 2015

This place is a jewel. Attended by diligent young people who aren't strangers to hospitality, sensitivity or hard work. The room was spotless, the Hotel condition was first rate. the food at the hotel was better than any restaurant in Juneau. Free shuttle, free wifi, and the hotel room prices and food have value. We were so impressed that we... More 

Helpful?
Thank bill s
Martinsburg, United States
1 review
4 of 5 stars Reviewed October 28, 2015

My team stayed at this hotel for business. All had an excellent stay. The breakfast was perfect and the staff very friendly. The feather beds were comfortable and each of our rooms had a different theme.

Review collected in partnership with Best Western

Helpful?
Thank Robert J
Los Angeles, California
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 18, 2015

This is reputedly the smallest Best Western in the entire chain and is clearly made from a different mold! Of relatively recent construction, it was built to resemble a Victorian farmhouse, complete with front porch, rocking chairs and hanging baskets of flowers. The interior is assertively homey, from the dining room off the lobby to the individually decorated rooms. (They... More 

Helpful?
Thank WoodsResidents
Whitehorse, Canada
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 11, 2015

While this is a small property and would expect great service, the staff exceeded our expectations. We were treated like family - in the great context :) The breakfast service and selections were awesome. Most memorable part of stay was the service provided by the young staff - they were amazing.

Review collected in partnership with Best Western

Helpful?
Thank KobyCanada
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind review. The satisfaction of every individual guest is a top priority to us and we are pleased that we achieved this goal. We appreciate your feedback and look forward to seeing you on future visits. More 

Skagway, Alaska, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2015

Good value with quality rooms and an excellent hot breakfast. Also good food for dinner and reasonable prices. Rooms are well kept up and the internet works well. There are not many other amenities but there is access to a local health club which provides lots of options for keeping up your fitness routine.

Review collected in partnership with Best Western

Helpful?
Thank Michael J T
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your feedback concerning our property and restaurant. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More 

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