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BEST WESTERN Grandma's Feather Bed

#1 of 16 Hotels in Juneau
Certificate of Excellence
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2358 Mendenhall Loop Road, Juneau, AK 99801
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BEST WESTERN Grandma's Feather Bed
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BEST WESTERN Grandma's Feather Bed
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189 reviews from our community

Traveler rating
    131
    42
    8
    6
    2
See reviews for
13
98
16
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (189)
  • Mar-May only
    (31)
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    (90)
  • Sep-Nov only
    (43)
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    (25)
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Shoreline, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

What a great place to stay whether for business or pleaseure. Caring and warm staff plus a great hotel. Located near the airport and not to far from downtown it is easy to get to the glacier and other sightseeing adventures as well. Beautifuk decor with nice amenities such as jacuzzi tubs in your room to enjoy after a long... More 

Review collected in partnership with Best Western

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Craig, Alaska, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I needed a little extra pampering and this was the place for it! A cozy and quiet room with the most comfortable bed in all of Juneau! If you choose a hotel in the valley, let it be Grandma's. The breakfast is included in the cost, and is excellent! Thank you for such a welcoming experience!

Review collected in partnership with Best Western

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Seattle, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Definitely stay here if you want to stay away from the touristy curise ships when in season! I totally rocked the jetted tub in my room and Veronica was awesome helping me. The location is close to the Airport and easy access to Downtown Juneau.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Charleston, South Carolina, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2015

Here Ina business trip during the offseason and was recommended to stay here at the best western. I had my doubts but they were gone immediately when I arrived. It's a cure, quaint little hotel with super friendly staff. The rooms are a pleasant reminder of all that is right in Alaska. Thoroughly enjoyed my stay

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Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. We are pleased the staff and accommodations at Grandma’s were able to fit your needs for a memorable trip to Alaska. Thank you again, and we look forward to welcoming you back. More 

Anchorage, United States
1 review
5 of 5 stars Reviewed March 6, 2015

The hotel was very nice and qaint. They have made to order breakfast after 6 am and the staff is very accomadating. Great high speed internet. The location of the hotel is very close to the airport and it is around many nice Juneau restaraunts and cafes.

Review collected in partnership with Best Western

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Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More 

Juneau, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Everyone was really nice...rooms were extremely clean and comfortable...They took care of me as though I was at my Grandmother's! The room rate included a wonderful breakfast and the huge Jacuzzi tub was amazing.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. We are pleased the staff, service and accommodations at Grandma’s Feather Bed were able to fit your needs for a memorable stay. Thank you again for your review, and we look forward to your next visit. More 

Richmond, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

I found this property to be a quaint, suitable place to stay. The breakfast is good and the WiFi in the lobby and in the room worked quite well. I would suggest to anyone planning a visit to Juneau in the Spring and Summer, especially on a couple vacation to check this place out. It has a very nice Bed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We are pleased the accommodations and amenities at Grandma’s Feather Bed were able to fit your needs and leave you with a positive impression. Thank you again for your review, and we look forward to your next visit. More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Loved the look of this place before we even got out of the car. The bedrooms were all different, and the four I saw were beautiful. The best thing was the friendly, gracious service. We wanted to see the Mendenhall Glacier, but it was several miles down the road. The woman behind the desk, named Lady, immediately asked another of... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to write such a kind review of our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind remarks about the service and accommodations. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. We appreciate your feedback... More 

Skagway, Alaska, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Nice rooms, great hot breakfast, good value overall. Near Juneau airport so very convenient for traveling through Juneau, but would also be a good choice for staying a few nights in Juneau, especially if you have a car and can get around at your convenience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your feedback concerning our property, restaurant and location. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More 

Logandale, Nevada
Top Contributor
81 reviews 81 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed February 7, 2015

My local contacts highly recommended this property and I thought it sounded fun. It is important to note that the owners have two properties and share service between them. Due to an unfortunate misunderstanding I ended up in the wrong property. Sharon, the owner reached out to me immediately the next morning, moved me in to Grandma's Feather Bed and... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property, the Best Western Grandma’s Feather Bed. We’re sorry for the initial confusion with your reservation, but glad it was resolved to your satisfaction. We appreciate your feedback and look forward to your next visit. More 

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