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All 16 Juneau hotels

BEST WESTERN Grandma's Feather Bed

2358 Mendenhall Loop Road, Juneau, AK 99801
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90%
Ranked #1 of 16 hotels in Juneau
Certificate of Excellence 2013
A recent review
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132 people have reviewed this hotel

Traveler rating
    89
    31
    6
    5
    1
See reviews for
9
73
10
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful place to stay! Friendly staff, clean, inviting rooms, great food! I travel to Juneau for work and I plan my trip on this properties availability! Beds are clean and comfortable as well. Highly recommend!!!!

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of Grandma’s Feather Bed. We appreciate your comments regarding the staff and accommodations at our property. Our goal is to consistently provide you with outstanding service each and every visit. It is always gratifying to know that we were successful. Thank you again for your review and we look forward to your next visit. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Traveled on business and it was great! Love the fact they have a restaurant and include breakfast. The food is wonderful. I had both breakfast and lunch this trip. Beds are very comfy and the jetted tub is awesome to relax in. I love how the floor plans vary per room! This room had a separate bathroom/tub. The last room... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review of our property, the Best Western Grandma’s Feather Bed. We are glad you were able to appreciate the unique charm of Grandma’s rooms and restaurant. Please tell the reservation agent your room preference the next time you make a reservation and we will make a point to accommodate your request. Thank you... More

United States
1 review
5 of 5 stars Reviewed February 15, 2014

Grandma's Featherbed Hotel is a charming place and convenient location among some of the most beautiful scenes in the world. It was the first time I slept in a four-poster bed in many years and a most memorable hotel experience!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are glad you were able to appreciate Grandma’s unique charm. Thank you again for your review and we look forward to seeing you in the future. More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2014

Very cool place in Juneau. Every room has a unique quality to it, but all have jacuzzi tubs and comfy beds. Staff is friendly and accommodating. There had been a mix up with my reservation initially, but they took care of it quickly and let me choose my room for the night. I don't know what other hotels are like... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our property, the Best Western Grandma’s Feather Bed. We highly value your feedback concerning the service and accommodations at Grandmas. We are truly sorry the mix-up occurred with your reservation but are glad it was fixed to your satisfaction. It continues to be our goal and priority to make every stay a memorable... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 22, 2013

This was the best Best Western I have ever stayed at. It was cute, quaint and comfy. The staff was super friendly and the restaurant was fantastic. Yes it is not close to things but they are very accomodating and will get you a lift to where ever you want to go. If you stay here definitely eat at the... More

Was this review helpful? Yes 5
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your feedback about our hotel, staff and restaurant service. Seeing comments such as yours is very rewarding and motivating to everyone involved. Thank you again for your review and we look forward to your next visit. More

Juneau, Alaska
1 review
5 of 5 stars Reviewed November 22, 2013

Although the location is not the best, the staff was more than accommodating to help me get to and from the airport, ferry terminal, and downtown. All were very friendly and pleasant and offered lots of good advice. Rooms were small but excellent for an older hotel. Enjoyed my business stay and would recommend for anyone coming to town for... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property. We are pleased the staff, service, and accommodations at Grandma’s Feather Bed were able to fit your needs and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future visits. More

Lake Tapps, WA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2013

I always stay at Grandma's Featherbed when staying in Juneau, it is absolutely fabulous.. Full breakfast, comfy bed, very warm and cozy accomodations. You do have to be ok with a little quirkiness, every room is a little bit different, some with flowery wallpaper, and it really does seem like you are staying at Grandma's house, not a hotel. I... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our hotel, the Best Western Grandma’s Feather Bed. We highly value your feedback concerning the accommodations at our property. We are pleased you enjoyed your stay at Grandma’s. Thank you for being a loyal guest, and we look forward to your next visit. More

Shoreline, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

This hotel is fantastic. Jetted tubs in each room, and a lovely feather bed. Free airport shuttle and a hot restaurant breakfast each morning. I've now seen three of their rooms over the past 2 years and they've all been nice, but totally different. In one room, the feather bed was quite high/tall and came with a footstool to help... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your honest review of our property, Best Western Grandma's Feather Bed. With 14 rooms decorated and designed uniquely, Grandma's is a charming place to stay while on business or pleasure. We are glad you enjoyed the made-to-order breakfast that is included with your stay. Our staff strives to make every stay comfortable and enjoyable. We appreciate your feedback... More

Barrington NH
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 4, 2013

Great hotel in a great location. We stayed 2 nights, went to Glacier Bay, then came back and stayed another night before flying to Anchorage. It was a short drive to Mendenhall Glacier- which was an incredible sight (make sure you look on the smaller icebergs in the middle of the lake- that is where bald eagles perch) - the... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are glad you were able to appreciate Grandma’s unique charm. Thank you again for your review and we look forward to seeing you in the future. More

San Diego, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

From the very beginning when we arrived at 10pm at the ferry terminal in a rain storm and Grandma's Feather Bed immediately sent a driver to pick us up, we were extremely happy with this Best Western. The room was large and very nicely decorated, all had large jacuzzi tubs and were extremely quiet - although the hotel was full... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our hotel, the Best Western Grandma’s Feather Bed. We appreciate your comments concerning the staff, service and accommodations at our property. Seeing comments such as yours is very rewarding and motivating to everyone involved. Thank you again for your review, and we look forward to seeing you on future visits. More

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Additional Information about BEST WESTERN Grandma's Feather Bed

Also Known As:
Best Western Grandma`s Feather Hotel
Best Western Grandma`s Feather Hotel Juneau
Best Western Juneau
Best Western Hotel Juneau
Juneau Best Western
BEST WESTERN Grandma's Feather Bed Juneau, Alaska
Address: 2358 Mendenhall Loop Road, Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 16 hotels in Juneau
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Best Western Grandma's Feather Bed, the smallest hotel in the world's largest hotel chain, comes complete with deluxe suites and is the perfect place for a weekend getaway in beautiful Juneau, Alaska. All 14 guest rooms are designed especially to meet your vacationing needs. Each guest room are designated non-smoking with single queen feather beds for the ultimate in comfort. Sink into your in-room Jacuzzi and let the comfort take you away. ... more   less 
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