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All 16 Juneau hotels

BEST WESTERN Grandma's Feather Bed

2358 Mendenhall Loop Road, Juneau, AK 99801
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91%
Ranked #1 of 16 hotels in Juneau
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
simo640 Atlanta, Georgia
  • Overview
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161 people have reviewed this hotel

Traveler rating
    111
    37
    6
    6
    1
See reviews for
11
88
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you like the country cottage look, you will love this place! While it is a little over the top for my tastes, it is bright and cozy. I agree, the beds are very comfortable and the staff are very helpful. I'm personally not crazy about the bathtubs and shower in the main room. However that is a personal opinion.... More

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Anchorage, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel all over the state for business and this is by far my favorite place to stay. The rooms are fantastic; I love the feather beds and jacuzzi tubs. The food is wonderful and the people are amazing. I recommend it to everyone I meet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. With 14 rooms decorated and designed uniquely, Grandma's is a charming place to stay while on business or pleasure. We are pleased our staff and accommodations continue to leave you with a position impression. We look forward to seeing you on your next trip to Juneau. More

Fairbanks, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This 'hotel' is more akin to an old-time inn. It is in an older building, but the rooms are fantastically decorated. The amenities are very good. The only drawback is the dining room is very small, and apparently their dinners are desired by the local folks, so sometimes it gets crowded.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our accommodations and restaurant. As you pointed out, we try to maintain the charm of a traditional country inn while offering the amenities of a Best Western hotel. We're glad you were able to enjoy Grandma's. Thank you again for your review and... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in hotels for the tubs. Whenever I travel, I look for the place with the best bathtubs, and then settle in for a nice soak or two a day. Well, it is a shame I had to go 4500 miles, but this place beats the pants off everywhere else in the tub department. We stayed two separate times... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are pleased you were able to appreciate Grandma’s wonderful tubs and unique charm. Thank you again for your review and we look forward to seeing you in the future. More

1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Best Western. On-site restaurant had very good food and was convenient. Staff was very friendly and extremely helpful. Shuttle service is also a useful service they provide. Great location for hotel, close to airport and Mendenhall glacier- shuttle is necessary if wish to go downtown (distance from downtown was not an issue because shuttle service is provided.) Rooms were... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind comments. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. We appreciate your feedback and look forward to seeing you on future visits. More

NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

he room was great and the breakfast was good, but the shuttle service is every 2 hours and we waited 55 minutes for pick up at the airport and then he took us to the wrong hotel, unloaded our luggage and then had to get back in the shuttle to get to the the right one, all with no apology!!... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

I am sorry to learn of your experience during your recent stay at our property, but I am glad I had a chance to visit with you on the phone the other day to personally apologize. This type of feedback is rare for our staff, but we will use it to improve in any way that we can. Again I... More

Austin, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just returned from a week stay here and loved it. The staff is super nice and helpful and the rooms are very comfortable. Breakfast each morning was a pleasure and they have a wide variety of options. The omelets are great. The hotels is located very close to Mendenhall. I definitely recommend this place. I'm already missing the jacuzzi... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our accommodations, restaurant and location. Thank you again for your review and we look forward to seeing you on future visits. More

Ringoes, New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Grandma's Feather Bed was not your typical hotel. Stayed in room 205, and the room was very nice. Clean and spacious with an excellent Internet connection. The bed was big and comfortable. Dinner was very good, but wished we could have brought in our Alaskan beer to enjoy with dinner. Staff was helpful and nice.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property, the Best Western Grandma’s Feather Bed. With 14 rooms decorated and designed uniquely, Grandma's is a charming place to stay while on business or pleasure. Thank you again for your review, and we look forward to the opportunity to serve you in the future. More

Georgia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The decor is just great... My son's room had a fireplace! We left the windows open,put the fan in front of them,and we had Georgia air conditioning!! Of course the feather bed topper was terrific. The French toast, blueberry pancakes, omelettes, and bacon were delicious. The shuttle service was invaluable! STAY HERE!!!

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our property and restaurant, the Best Western Grandma’s Feather Bed. It is nice to hear that your stay made a lasting impression. Thank you again for your comments and we look forward to seeing you in the future. More

Murrieta, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a small hotel with very nice amenities. The restaurant is excellent. It was clean, service was very good and just all around a nice place to stay. Rooms have microwaves and refrigerators. It is close to a locals shopping area. You will need a car or taxi to get to the downtown shopping, not much within walking distance.... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property and restaurant. We appreciate your feedback concerning our location and service. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. Thank you again for your review and we look forward to your next visit. More

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Additional Information about BEST WESTERN Grandma's Feather Bed

Address: 2358 Mendenhall Loop Road, Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Grandma`s Feather Hotel Juneau
Best Western Juneau
Best Western Hotel Juneau
Juneau Best Western
BEST WESTERN Grandma's Feather Bed Juneau, Alaska

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Official Description (provided by the hotel)
Best Western Grandma's Feather Bed, the smallest hotel in the world's largest hotel chain, comes complete with deluxe suites and is the perfect place for a weekend getaway in beautiful Juneau, Alaska. All 14 guest rooms are designed especially to meet your vacationing needs. Each guest room are designated non-smoking with single queen feather beds for the ultimate in comfort. Sink into your in-room Jacuzzi and let the comfort take you away. ... more   less 
Number of rooms
14

Questions & Answers

Questions? Get answers from BEST WESTERN Grandma's Feather Bed staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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