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All 16 Juneau hotels

BEST WESTERN Grandma's Feather Bed

2358 Mendenhall Loop Road, Juneau, AK 99801
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92%
Ranked #1 of 16 hotels in Juneau
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Amalia C Salt Lake City, Utah, United States
  • Overview
  • Reviews (151)
  • Photos (35)
  • Amenities
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  • Room tips (31)
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151 people have reviewed this hotel

Traveler rating
    104
    35
    6
    5
    1
See reviews for
10
81
12
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Salt Lake City, Utah, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at Grandma's Feather Bed both outgoing and incoming from a wilderness trip and had a great experience once, suitable experience the second time. Be prepared for the somewhat unorthodox room arrangements- this wasn't originally a hotel as I understand it, so your tubs may be in strange places (and tend to be high, requiring a step-stool). Rooms are... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our hotel, Best Western Grandma’s Feather Bed. We highly value your feedback concerning the accommodations at our property. We are pleased you were able to enjoy Grandma’s unique charm. Thank you again for your review, and we look forward to seeing you in the future. More

Madison, Wisconsin
Top Contributor
74 reviews 74 reviews
21 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is a B&B with a Best Western franchising. The rooms are spacious and great. My room had a huge whirlpool bathtub (though it was loud when turned on). It had a kitchenette as well and was the best room in the entire stay of Alaska. This is a must for a stay here in Juneau. Also, a fantastic... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our hotel, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our restaurant and accommodations. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More

Springfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Cute hotel not far from the airport, Mendenhall Glacier, or Auke bay. Big rooms, ours had a Jacuzzi tub. Very clean! Fluffy queen bed which was great after a long day of walking around downtown. Fredy is awesome! Gave us great suggestions for things to do and restaurants. We did all his suggestions and had a great day! Thank you... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our hotel, the Best Western Grandma’s Feather Bed. It is nice to hear that our staff made a lasting impression. We will be sure to pass your comments on to Fredy. Thank you again for your review and we look forward to seeing you in the future. More

Huntsville, Alabama
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect name for this wonderful little boutique hotel. Great price and service. The airport shuttle service was a grey feature. Everything eels bit more expensive in Alaska, but we felt that we did the best hen we booked Grandma's Feather Bed. We will be recommending this one and returning ourselves.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our hotel, the Best Western Grandma’s Feather Bed. We appreciate your comments concerning your stay. We are pleased you enjoyed your time at Grandma’s and look forward to seeing you on future visits. More

Las Cruces, New Mexico
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not your typical Best Western. We had a great stay in a "different type of room". Was like going to Grandma's house with a Jacuzzi in your bedroom instead of a shared bath down the hall. Had really good breakfasts and had a super dinner in the restaurant. Staff was very helpful. Provided great recommendations for our daily excursions of... More

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Sonja C, Customer at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our property. We are always striving for excellent customer service in both our hotel and restaurant. It is nice to hear that your stay made a lasting impression. Thank you again for your comments and we look forward to seeing you on future visits. More

dallas, texas
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 nights with Grandma. A fine place, 5 minutes from the airport and 15-20 minutes from downtown Juneau via their regular free shuttle. Staff were friendly and earnest, and the small restaurant was excellent. The guest room was adequate for two people but not "spacious" and the giant tub/shower required a stool to climb into it and could be... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our hotel, the Best Western Grandma’s Feather Bed. We appreciate your comments concerning our location, service, and accommodations. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More

Lakewood, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only stayed one night, wish we had stayed longer to enjoy the location and amenities. This was essentially a stop over between Anchorage and Glacier Bay National park, so we did not get to explore Juneau much nor did we avail ourselves of all the amenities of this cute Inn. This Inn is not inexpensive and would be a... More

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property, the Best Western Grandma’s Feather Bed. Grandma's is a charming place to stay while on business or pleasure. Our staff strives to make every stay comfortable and enjoyable. We appreciate your feedback and look forward to seeing you on future visits. More

Bradenton, Florida
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for a B & B, on Tripadvisor, and found a Best Western hotel. Grandma's Feather Bed is near the Juneau airport. The hotel is about a 15 minute drive to the main area of Juneau so a car is needed. The room we were in, 136, was small but well furnished. There was enough room to be... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We appreciate your feedback concerning our service, staff and accommodations. Grandma’s Feather Bed is a small property with only 14 rooms, but we are fortunate to have many different room configurations. Our staff is always willing to accommodate requests and help our guests find the right “room” for them. Thank you again for your... More

Gulfport, Mississippi
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

I searched for "most romantic hotel in Juneau when we were planning our honeymoon... and this one hit it right on the spot! The staff have been wonderfully helpful (ESPECIALLY when our reservations had gotten mixed up and realized 2 weeks before our trip we were accidentally booked at Country Lane Inn, I called them in a panic and they... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind remarks about our staff, service and accommodations. We are pleased you enjoyed your stay at Grandma's Feather Bed. It is always our goal to make every stay a memorable one. Thank you again for your review, and we look forward to your next visit. More

Woodinville, Washington
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 17, 2014

My mom and I stayed at this hotel from June 7th though the 16th to attend Celebration. Our room was #133. I know that each room is a little bit different but they are all nice. Our room had a big four poster bed and a firepalce! The fireplace does not light but it was still cool to have it.... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to write such an in-depth and informative review of Juneau and our hotel, the Best Western Grandma’s Feather Bed. We always value our guest’s feedback concerning our service, restaurant and property. Thank you again for your review and we look forward to your next visit. More

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Additional Information about BEST WESTERN Grandma's Feather Bed

Address: 2358 Mendenhall Loop Road, Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Grandma`s Feather Hotel Juneau
Best Western Juneau
Best Western Hotel Juneau
Juneau Best Western
BEST WESTERN Grandma's Feather Bed Juneau, Alaska

35 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Official Description (provided by the hotel)
Best Western Grandma's Feather Bed, the smallest hotel in the world's largest hotel chain, comes complete with deluxe suites and is the perfect place for a weekend getaway in beautiful Juneau, Alaska. All 14 guest rooms are designed especially to meet your vacationing needs. Each guest room are designated non-smoking with single queen feather beds for the ultimate in comfort. Sink into your in-room Jacuzzi and let the comfort take you away. ... more   less 
Number of rooms
14

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