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BEST WESTERN Grandma's Feather Bed

#1 of 16 Hotels in Juneau
Certificate of Excellence
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2358 Mendenhall Loop Road, Juneau, AK 99801
Best prices for: 1 room 1 guest
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BEST WESTERN Grandma's Feather Bed
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BEST WESTERN Grandma's Feather Bed
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190 reviews from our community

Traveler rating
    132
    42
    8
    6
    2
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13
98
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
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Lake Worth, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a quaint, lovely place. The rooms are very nice. The staff was so very anxious to please. The location is very convenient to everything in Juneau. The food is fantastic, and a real bargain. Would I recommend this place to my best friend? Without a doubt!!

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind comments about our property and restaurant. The satisfaction of every guest is important to us and we appreciate your feedback concerning your stay at Grandma’s Feather Bed. Thank you again for your review and we look forward to your next visit. More 

Shoreline, United States
1 review
5 of 5 stars Reviewed March 30, 2015

What a great place to stay whether for business or pleaseure. Caring and warm staff plus a great hotel. Located near the airport and not to far from downtown it is easy to get to the glacier and other sightseeing adventures as well. Beautifuk decor with nice amenities such as jacuzzi tubs in your room to enjoy after a long... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to review our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind remarks about the service and accommodations. We appreciate your feedback and look forward to seeing you on future visits. More 

Craig, Alaska, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

I needed a little extra pampering and this was the place for it! A cozy and quiet room with the most comfortable bed in all of Juneau! If you choose a hotel in the valley, let it be Grandma's. The breakfast is included in the cost, and is excellent! Thank you for such a welcoming experience!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More 

Seattle, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Definitely stay here if you want to stay away from the touristy curise ships when in season! I totally rocked the jetted tub in my room and Veronica was awesome helping me. The location is close to the Airport and easy access to Downtown Juneau.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We appreciate your feedback regarding your stay at Grandma’s. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. Thank you again for your review and we look forward to your next visit. More 

Charleston, South Carolina, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2015

Here Ina business trip during the offseason and was recommended to stay here at the best western. I had my doubts but they were gone immediately when I arrived. It's a cure, quaint little hotel with super friendly staff. The rooms are a pleasant reminder of all that is right in Alaska. Thoroughly enjoyed my stay

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. We are pleased the staff and accommodations at Grandma’s were able to fit your needs for a memorable trip to Alaska. Thank you again, and we look forward to welcoming you back. More 

Anchorage, United States
1 review
5 of 5 stars Reviewed March 6, 2015

The hotel was very nice and qaint. They have made to order breakfast after 6 am and the staff is very accomadating. Great high speed internet. The location of the hotel is very close to the airport and it is around many nice Juneau restaraunts and cafes.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More 

Juneau, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Everyone was really nice...rooms were extremely clean and comfortable...They took care of me as though I was at my Grandmother's! The room rate included a wonderful breakfast and the huge Jacuzzi tub was amazing.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for your kind review of our property. We are pleased the staff, service and accommodations at Grandma’s Feather Bed were able to fit your needs for a memorable stay. Thank you again for your review, and we look forward to your next visit. More 

Richmond, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

I found this property to be a quaint, suitable place to stay. The breakfast is good and the WiFi in the lobby and in the room worked quite well. I would suggest to anyone planning a visit to Juneau in the Spring and Summer, especially on a couple vacation to check this place out. It has a very nice Bed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for reviewing our property. We are pleased the accommodations and amenities at Grandma’s Feather Bed were able to fit your needs and leave you with a positive impression. Thank you again for your review, and we look forward to your next visit. More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Loved the look of this place before we even got out of the car. The bedrooms were all different, and the four I saw were beautiful. The best thing was the friendly, gracious service. We wanted to see the Mendenhall Glacier, but it was several miles down the road. The woman behind the desk, named Lady, immediately asked another of... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

Thank you for taking the time to write such a kind review of our property, the Best Western Grandma’s Feather Bed. Our entire staff sincerely thanks you for your kind remarks about the service and accommodations. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. We appreciate your feedback... More 

Skagway, Alaska, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Nice rooms, great hot breakfast, good value overall. Near Juneau airport so very convenient for traveling through Juneau, but would also be a good choice for staying a few nights in Juneau, especially if you have a car and can get around at your convenience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Grandma's Feather Bed, responded to this review

We appreciate your feedback concerning our property, restaurant and location. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits. More 

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