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Travelodge Juneau Airport

2.5 of 5
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9200 Glacier Highway, Juneau, AK 99801
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Travelodge Juneau Airport
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Ranked #4 of 16 Hotels in Juneau
A recent review
4 of 5 stars reviewed 3 days ago
James R D Arden, North Carolina
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174 Reviews from our TripAdvisor Community

Traveler rating
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    71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW

Hotel is clean and has a bar/restaurant attached with good food. Walking distance to airport is a plus. Hotel -- as most in the area-- is a bit dated, but rooms are well maintained and clean and beds comfortable. Wifi was not good at all - very weak- maybe due to location of room? Shuttle service is available. No a/c... More 

Review collected in partnership with Travelodge

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atl
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I broke my leg while in Alaska and needed a hotel for 1 night before we flew home. The staff was great here. They got me a wheel chair and a handicapped room. I was alone (until my husband returned from picking up our bags) and the staff took me to my room, got me settled and made sure I... More 

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Redlands, California
1 review
3 of 5 stars Reviewed 1 week ago

fish boxes had charge no one explained that when I called for reservation. Guys on the shuttle van very good. TV remote never worked.

Review collected in partnership with Travelodge

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Hackettstown, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

Front staff was very helpful-called 15 after check-in to see if we needed anything and to make sure the room was ok

Review collected in partnership with Travelodge

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Union Grove, Wisconsin
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 26, 2015

I've stayed at the Travelodge on multiple trips to Juneau. I will continue to stay. The Hotel staff are very friendly, the restaurant has very good food, and the bar / lounge is great for relaxing after a long day.

Review collected in partnership with Travelodge

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jnumanager, General Manager at Travelodge Juneau Airport, responded to this review

Thank you for your feedback - we are happy to hear that you enjoyed your stay at the Juneau Travelodge Hotel. We appreciate you taking the time to review your stay and we look forward to seeing you at the Juneau Travelodge Hotel on your next trip to Juneau. More 

Sitka, Alaska
1 review
3 of 5 stars Reviewed May 19, 2015

The hotel was fine. It had a pool, but half the time, the pool was closed/out of service. Walking into the lobby, it looked more like we were walking into a club (for example, The American Legion) rather than a hotel. We checked into our room and it was adequate (dated - only available outlet was behind the dresser or... More 

Review collected in partnership with Travelodge

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jnumanager, General Manager at Travelodge Juneau Airport, responded to this review

I apologize that your stay at the Juneau Travelodge Hotel did not meet your expectations during your trip to Juneau. Again, I apologize for the inconvenience during your stay at the Juneau Travelodge Hotel and hope that you will give us another opportunity to serve you better. More 

Ketchikan, Alaska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 13, 2015

I have never experienced such poor customer service. What astonishes me most is it's not one isolated event but rather the stats quo when dealing with the front desk. The Juneau Travelodge is my last choice when I travel to Juneau and I only stay there when the other, more desirable hotels in the immediate area are booked up. I... More 

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jnumanager, General Manager at Travelodge Juneau Airport, responded to this review

I apologize that your stay at the Juneau Travelodge Hotel did not meet your expectations during your trip to Juneau. Customer service is our main focus at the Juneau Travelodge Hotel and there will be an immediate staff meeting with the front desk staff to address the issue of customer service. Again, I apologize for the inconvenience during your stay... More 

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