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Frontier Suites Airport Hotel

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9400 Glacier Highway, Juneau, AK 99801
Frontier Suites Airport Hotel
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Ranked #12 of 16 Hotels in Juneau
A recent review
3 of 5 stars reviewed today
Harleysis HAINES
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53 reviews from our community

Traveler rating
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    11
    3
    11
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19
8
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19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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HAINES
Top Contributor
51 reviews 51 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed today NEW

Good location, pleasant desk staff. Rooms are basic, reasonable clean upon check in. I was there for 3 nights; received no services the entire time. Had to go to the front desk for towels, soap, coffee, etc. Made my bed, did my dishes, emptied my trash and when my room was not cleaned, set the bags of trash in the... More 

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State College, Pennsylvania
Contributor
13 reviews 13 reviews
13 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hey, its Alaska so hotels are what they are. Having said that, the Frontier Suites offers solid, clean rooms at a reasonable price. I had one of the efficiency suties in the main building. There are enough kitchen utensils to cook a basic meal. The room was clean, bed was comfy, and the rate was decent. The staff is friendly... More 

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Haines, Alaska
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 5, 2014

As a regular visitor to Juneau, I have had the opportunity to experience a variety of hotels. I have happily found a home at the Frontier Suites Airport Hotel. Affordable, clean, and spacious, I highly recommend their suite option, having a separate bedroom, sitting room and kitchen. This hotel certainly gives you the most bang for your buck, and is... More 

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Whitehorse, Canada
Top Contributor
61 reviews 61 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed October 6, 2014

This is a functional hotel that is fine for a short, business stay, particularly if your business is out by the airport. The room I had was clean, and the bed relatively comfortable, albeit with a couple of bumps. The service was also basic: no real complaints, but not particularly personable or memorable either (functional again, I would say). The... More 

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

I made an online reservation for this hotel via their website. I then changed my plans and called to cancel the reservation, at which time the desk clerk told me he was not able to cancel a reservation made on line, that it had to be done again through the website, the reason being, "we don't want to pay the... More 

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Sedona, AZ
Senior Contributor
33 reviews 33 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 8, 2014

We have stayed at the Frontier Suites almost every year for a decade and sometimes for multiple stays. This is a great place. It is very close to the airport and the rooms are clean, spacious and very nicely furnished. The kitchens are large and fully functional. The staff are wonderful and friendly. Every year we have boxes filled with... More 

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

Overall, it was a good experience. The suite is very spacious. The kitchen looks very clean. We did not use it and could not provide information on the functionality. It is a very good value relative to the price they charge. However, the place does have some issues. The initial check-in had some hiccups. We and some other guests were... More 

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Los Angeles, California
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 1, 2014

Overall we had a good stay. I highly recommend staying in a place with a kitchen when in Alaska, so you can save some money on food (lunch for 4 at subway was $40 - normally about $20-$25 in CA). Problems with the hotel mostly centered around the lack of dishes and other items, as they were a bit chincy... More 

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Milwaukee, Wisconsin
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 24, 2014

We stayed here at the beginning and the end of our trip, about 10 days apart. The first night there were five in our group, so I intentionally booked the room with two beds and a single bunk. When we checked in, the desk clerk told us that room was not available but a roll-away had already been placed in... More 

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Georgia Bulldog Country
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 19, 2014

My husband and I stayed in the one bedroom suite the night prior to our flying out of the Juneau airport. We checked in late (10:30) on June 28 and had no problem in securing the room. The lady on duty was kind and cordial. The living room was spacious with a comfortable sofa. The bedroom had a queen bed... More 

Was this review helpful? Yes 1
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