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Frontier Suites Airport Hotel

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9400 Glacier Highway, Juneau, AK 99801
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1 room 1 adult
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Frontier Suites Airport Hotel
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63 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I rented a room here for one night. The staff was friendly but the overall stay was pretty unpleasant. For starters the internet didn't work in the room. The heater didn't seem to work in the room, I mean it did but it was way to cold for my liking it felt like the room temperature didn't get above 60... More 

Helpful?
Thank Cloud W
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Comfortable, almost decadent, very large bath tub. Temperature does not seem to be dependent on the thermostat. Nice towels, very clean, friendly staff and a very good shuttle service. Good food near by, close to airport but a considerable distance of about 10 miles to the downtown area where everything really happens.

Helpful?
Thank Sam S
Denver, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016

I loved the Frontier Suites, It was Large, Comfortable, Close to everything, it was clean. The staff was super helpful and friendly. Definitely the place to stay in Juneau. I liked the Airport Location in the Valley that was close to both malls, the Glacier and Auk Bay yet drivable to downtown. I liked that it wasn't downtown with all... More 

Helpful?
Thank DEBBYB_10
Haines
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

After having to change from the Super 8 due to horrible conditions, we found a great place to stay in Juneau Alaska. For the same price we have been paying for the past 12 years we went from a drug and criminal infested place to our new home away from home. We own a business and travel to Juneau about... More 

Helpful?
Thank Rodney H
Antioch, California
Level Contributor
57 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 14, 2015

My family stayed here for a week in July and had two rooms. The rooms were very nice. We got the kind that had a separate living room/kitchen and separate bedroom. The bed was comfortable and the pillows were very comfortable too. My room was an end room, so I had a lot of windows. I really liked that. Overall,... More 

Helpful?
Thank Kathleen R
Level Contributor
1 review
5 of 5 stars Reviewed August 4, 2015 via mobile

What this hotel lacks in curb appeal, it makes up once you step into your suite. My son and I cruised to Alaska. Traveled as far north as Fairbanks. None of the accommodations came close to what we got with this place, we stayed here twice. Each room far superior to anything on the rest of the trip. In fact... More 

Helpful?
Thank David B
02Mike04, Manager at Frontier Suites Airport Hotel, responded to this review

Thank you for choosing Frontier Suites Airport Hotel. We appreciate your comments and are always searching to improve our hotel and its services. Your comment on our curb appeal is being reviewed as to how may improve our entrance aesthetics. We are proud to have exceeded your expectations and look forward to your next visit. Thank you again and look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2015 via mobile

Overall the hotel is basic. I originally booked an on-line reservation stay at the Juneau Hotel, which is Frontier Suite's second branch. If you choose this place, they're better over the phone than with on-line reservations (I had to be relocated). Brace yourself during your stay, you might work with a woman who works the morning shift who interacted with... More 

Helpful?
1 Thank HelloCassowary
Layton, Utah
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 26, 2015 via mobile

We booked rooms in this hotel for the first and last nights of a four-guys fishing trip. The reservation confirmation showed two people. When we called to check, they said don't worry they know there are four coming. When we arrived, they changed our room because the reservation said two people and the king suite was an upgrade so we... More 

Helpful?
1 Thank Michael C
Haines, Alaska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2015 via mobile

I would give this review a -10 rating if I could. We recently stayed at Juneau's Frontier Suites. From the beginning, customer service was poor. Walked up to the desk to check in and staff was in a conversation. I waited until someone looked up and said I had a reservation. "Oh. You're checking in," was the response. We got... More 

Helpful?
Thank cstickler2014

Travelers are raving about these Juneau hotels

Ewing, New Jersey
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2015

As far as Alaska hotels go, this one was ok. Housekeeping service is not provided every day but place is clean, reasonably quiet and close to the ferry. They provided a shuttle upon request. Kitchen was adequate. I'd stay there again.

Helpful?
Thank Bluebird0fHappiness
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