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All 16 Juneau hotels

Frontier Suites Airport Hotel

9400 Glacier Highway, Juneau, AK 99801
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Frontier Suites Airport Hotel
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55%
Ranked #14 of 16 hotels in Juneau
A recent review
3 of 5 stars reviewed 1 week ago
Brad53207 Milwaukee, Wisconsin
  • Overview
  • Reviews (45)
  • Photos (3)
  • Amenities
  • Q&A
  • Room tips (7)
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45 people have reviewed this hotel

Traveler rating
    12
    12
    8
    3
    10
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16
7
4
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here at the beginning and the end of our trip, about 10 days apart. The first night there were five in our group, so I intentionally booked the room with two beds and a single bunk. When we checked in, the desk clerk told us that room was not available but a roll-away had already been placed in... More

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Georgia Bulldog Country
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed in the one bedroom suite the night prior to our flying out of the Juneau airport. We checked in late (10:30) on June 28 and had no problem in securing the room. The lady on duty was kind and cordial. The living room was spacious with a comfortable sofa. The bedroom had a queen bed... More

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Portland, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel was absolutely terrible. We had our clothes, food, and money stolen from the maid more than once. They never changed the sheets or towels when they were supposed to and the front desk people and manager were rude and didnt care at all. Do not stay here ever, even if it is cheap

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel was selected by my company, it was a long stay on a business trip, I was out almost all of the day, but coming back in the afternoon was good to have a big room, bedroom separated from living room and kitchen. It was nice,

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Slum of a neighborhood. Front desk staff scary. Poor air quality. Cancelled reservation for return trip but overall Juneau seems depressed. Unattended staff. Didn't seem to care we were here. Will not recommend to friends.

Was this review helpful? Yes 2
Juneau, Alaska
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 2, 2014

The staff were nice enough at first, but now they're (Mitch, the manager especially) downright disrespectful. They are in the stone age as far as technology goes.. I have had to get a new keycard three times now, for various reasons, and this one they just gave me took literally ten swipes to open the door. They misplaced the information... More

Was this review helpful? Yes 2
Skagway, Alaska
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 4, 2013

My wife and a friend stayed from Nov 11 to Nov15 while both (senior citizens) were in Juneau for medical appointments, arriving after 10:30 pm off the ferry. A specific room had been requested and reserved and upon check-in and arrival at the room it was not what my wife had requested. They found the smell of the restaurant (Indian... More

Was this review helpful? Yes 4
Skagway
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 21, 2013

Stayed there two nights. First impressions were concerning; lobby has that "old hotel" smell, and there was a memo on the front desk in plain view that the staff was to shape up or ship out due to customer complaints. My room on the 3rd floor was very nice however. Unlike some other suite hotels in Juneau, this one had... More

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Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 3, 2013

We asked for a quiet queen suite and that is what we got, along with plenty of privacy and storage. The service in the restaurant was great and we would recommend the food, both Indian and American. All of the staff were great.

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San Jose, California
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 11, 2013

I stayed for two nights (8/4 and 8/5), using the Norther Lights coupon. I had made the reservation on May 2nd for a "Queen Bunk Suite" for the five of us. When I got there late on the night of the 4th, the front desk person said she'd have to ask the manager if I could use the coupon. And... More

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Additional Information about Frontier Suites Airport Hotel

Address: 9400 Glacier Highway, Juneau, AK 99801
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
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Also Known As:
Frontier Hotel Airport
Frontier Suites Airport Hotel Juneau, Alaska

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Number of rooms
104

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