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Frontier Suites Airport Hotel

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9400 Glacier Highway, Juneau, AK 99801
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Frontier Suites Airport Hotel
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1 room 1 guest
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Ranked #11 of 16 Hotels in Juneau
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59 Reviews from our TripAdvisor Community

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Traveler rating
    16
    14
    14
    3
    12
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23
8
5
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
  • All months
    (59)
  • Mar-May only
    (5)
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    (33)
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    (12)
  • Dec-Feb only
    (9)
All months
Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

What this hotel lacks in curb appeal, it makes up once you step into your suite. My son and I cruised to Alaska. Traveled as far north as Fairbanks. None of the accommodations came close to what we got with this place, we stayed here twice. Each room far superior to anything on the rest of the trip. In fact... More 

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02Mike04, Manager at Frontier Suites Airport Hotel, responded to this review

Thank you for choosing Frontier Suites Airport Hotel. We appreciate your comments and are always searching to improve our hotel and its services. Your comment on our curb appeal is being reviewed as to how may improve our entrance aesthetics. We are proud to have exceeded your expectations and look forward to your next visit. Thank you again and look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2015

Overall the hotel is basic. I originally booked an on-line reservation stay at the Juneau Hotel, which is Frontier Suite's second branch. If you choose this place, they're better over the phone than with on-line reservations (I had to be relocated). Brace yourself during your stay, you might work with a woman who works the morning shift who interacted with... More 

Was this review helpful? Yes 1
Layton, Utah
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 26, 2015

We booked rooms in this hotel for the first and last nights of a four-guys fishing trip. The reservation confirmation showed two people. When we called to check, they said don't worry they know there are four coming. When we arrived, they changed our room because the reservation said two people and the king suite was an upgrade so we... More 

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Haines, Alaska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2015

I would give this review a -10 rating if I could. We recently stayed at Juneau's Frontier Suites. From the beginning, customer service was poor. Walked up to the desk to check in and staff was in a conversation. I waited until someone looked up and said I had a reservation. "Oh. You're checking in," was the response. We got... More 

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Travelers are raving about these Juneau hotels

Juneau, Alaska
1 review
5 of 5 stars Reviewed July 7, 2015

The staff was very pleasant and hospitable. Hotel was very clean and well maintained Guest rooms were spacious well decorated and comfortable. Airport shuttle a definite plus. Great location close to shopping supermarkets and beautiful parks.

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Ewing, New Jersey
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 20, 2015

As far as Alaska hotels go, this one was ok. Housekeeping service is not provided every day but place is clean, reasonably quiet and close to the ferry. They provided a shuttle upon request. Kitchen was adequate. I'd stay there again.

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HAINES
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed March 31, 2015

Good location, pleasant desk staff. Rooms are basic, reasonable clean upon check in. I was there for 3 nights; received no services the entire time. Had to go to the front desk for towels, soap, coffee, etc. Made my bed, did my dishes, emptied my trash and when my room was not cleaned, set the bags of trash in the... More 

Was this review helpful? Yes 1
State College, Pennsylvania
Level Contributor
14 reviews
14 hotel reviews
4 of 5 stars Reviewed March 17, 2015

Hey, its Alaska so hotels are what they are. Having said that, the Frontier Suites offers solid, clean rooms at a reasonable price. I had one of the efficiency suties in the main building. There are enough kitchen utensils to cook a basic meal. The room was clean, bed was comfy, and the rate was decent. The staff is friendly... More 

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Haines, Alaska
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 5, 2014

As a regular visitor to Juneau, I have had the opportunity to experience a variety of hotels. I have happily found a home at the Frontier Suites Airport Hotel. Affordable, clean, and spacious, I highly recommend their suite option, having a separate bedroom, sitting room and kitchen. This hotel certainly gives you the most bang for your buck, and is... More 

Was this review helpful? Yes 1
Whitehorse, Canada
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 6, 2014

This is a functional hotel that is fine for a short, business stay, particularly if your business is out by the airport. The room I had was clean, and the bed relatively comfortable, albeit with a couple of bumps. The service was also basic: no real complaints, but not particularly personable or memorable either (functional again, I would say). The... More 

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