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All 16 Juneau hotels

Driftwood Hotel

1.0 of 5 Hotel   |   435 Willougby Ave., Juneau, AK 99801
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52%
Ranked #10 of 16 Hotels in Juneau
A recent review
4 of 5 stars reviewed 1 week ago
Nakilady Whistler, Canada
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151 reviews from our community

Traveler rating
    13
    57
    49
    23
    9
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32
56
18
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
NSW
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is a basic motel, clean with comfortable beds. Curtains coming off the rail. Noise can be heard from the floor above. I'd emailed to inform of a change of arrival time of the plane and received a confirmation that it had been noted re the shuttle. As with other guests, it was NOT noted and we were left... More

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Whistler, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Our original booking was done while the hotel was under the previous management and floorplans were shown on the website. Due to a change in plans we no longer needed the 2 bedroom room so I emailed and changed it to a 1 bedroom going by memory that there were two beds in the room but not thinking to specify... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The folks at the front desk were very accomadating when due to a delayed flight I had to change my reservation the day before. The shuttle driver was charming!! And they have a shuttle to both the ferry and airport. The room was basic. A bit dated except for the large flat panel TV! Also, it was very clean. The... More

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Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room in this "hotel" at $115 is more like one in a $70 motel. Could hear every footstep in the room above. By 4 pm my room still had not been made up (I was there two nights). When I asked why not at the front desk I was told "they forgot to put you on the occupied room... More

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Clewiston, Florida
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Most reviews are fairly accurate, realizing everyone has a difference experience. We were there 5 days later in August. Positives- Very reasonable rate for Juneau. Basic, clean rooms. Our towels were terrific! A big bar of Dial soap. The shuttle was right on time both for arrival and departure from JNU. The Sandpiper Cafe, for breakfast and lunch, is wonderful...right... More

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Missoula, Montana, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were stopping in Juneau en route to Haines and were looking for somewhere cheap but decent. Originally we wanted to stay at the local hostel, but needed a shuttle to get to and from the ferry terminal in Auke Bay multiple times and ended up choosing to stay here instead. The first time the shuttle service was fine, but... More

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Media, Pennsylvania
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We arrived on Fri morning 8/22/14. The front desk folks are apathetic and could care less about "customer service". They told us our room would be ready in the afternoon (which is fine)....but we just flew in and needed to use a restroom - the girl at the desk told us there was not a public restroom and suggested we... More

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

LOCATION The location was great, a few blocks from downtown attractions and near bus station making it easy to get to Mendenhall Glacier, but just far enough away from the cruise ship chaos. Near supermarket, deli and liquor store. A fair distance from ferry terminal and airport, but the lodge provides a free shuttle so this is not really an... More

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Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel is beside a major city construction zone and the walls shake when the bull dozers start work at 0700hrs each morning. Staff are rude and obnoxious and are not interested at all in helping you or fixing any problems. They don't know the meaning of customer service. Would advise the steer clear of!!!!!

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Volcano, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago

One of the supposed attractions of this place is the complimentary shuttle which, if it operated as advertised, would make it a good value as the taxi fare from the airport or the ferry terminal is a sky-high $35. We arrived by evening ferry from Skagway at 9:30 PM, called the hotel immediately upon landing and were told the shuttle... More

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Additional Information about Driftwood Hotel

Address: 435 Willougby Ave., Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Driftwood Hotel 1*
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Also Known As:
Driftwood Hotel Juneau, Alaska

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