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All 16 Juneau hotels

BEST WESTERN Country Lane Inn

9300 Glacier Highway, Juneau, AK 99801-9315
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87%
Ranked #2 of 16 hotels in Juneau
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
onelnsbt Lake Wissota, Wisconsin
  • Overview
  • Reviews (221)
  • Photos (11)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (40)
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221 people have reviewed this hotel

Traveler rating
    112
    78
    23
    5
    3
See reviews for
49
72
15
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lake Wissota, Wisconsin
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here on a hot August night and would have appreciated air conditioning in the rooms. They had a fan available, but for the price of this room, it would be nice to have AC. There was a mix-up on our online reservation and the date was incorrect. At first they weren't going to do anything for us, but... More

Was this review helpful? Yes
Toronto, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel now 5 times, and will continue to stay there when I am in Juneau. It is away from the hustle and bustle of the centre of town and very close to the airport. I have stayed here on route to Haines, and also this summer for 5 days while I visited Juneau. The staff... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property, the Best Western Country Lane Inn. We appreciate your feedback regarding our property location, service and accommodations. Thank you again for your review and we look forward to your next visit to Juneau. More

Missoula, Montana
Top Contributor
101 reviews 101 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is an excellent choice for a visit without a car. The friendly staff provide transportation to ferry, airport and downtown. The room was comfortable, breakfasts were the same selection of ample food every day and a guest laundry is onsite. It was a plus to be able to open the window as the rooms are a little stuffy.

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind comments about our staff and service. We are pleased you enjoyed your stay at the Country Lane Inn and look forward to your next visit. More

Spring, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on our way back from a fishing trip in August, 2014. The hotel is well maintained, the rooms clean, and the staff courteous and helpful. The offer fish storage is needed. They also offer a breakfast buffet that has both hot and cold options. We had to catch a plane at 6:00 AM requiring us... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property. We are pleased the accommodations and amenities at the Country Lane Inn were able to fit your needs for this particular trip and leave you with a positive impression. We look forward to seeing you on future visits. More

New York City, New York
Top Contributor
78 reviews 78 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 3 nights on our recent visit. The first night we were in Room 223 - really nice, large room with Jacuzzi and kitchenette. However, you need to go up a couple of steps to the jacuzzi so not for those with mobility issues. The other two nights we were in another room (just a regular room) which was... More

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to write such an informative review of Juneau and our hotel, the Best Western Country Lane Inn. We highly value your feedback concerning our staff, service and accommodations. It is always our goal to make every stay a comfortable and memorable one. Thank you again for your review and we look forward to your... More

Butte, Montana, USA
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here 3 times now and will stay there again if we get back to Juneau. The rooms are clean and comfortable. The staff is awesome, made great recommendations for places to eat. They allowed me to ship a package up to them and held it for my arrival. They have a freezer on site to store any... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property, the Best Western Country Lane Inn. We sincerely appreciate your feedback regarding your stay at the Country Lane Inn and look forward to welcoming you back. More

CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good hotel. Very accommodating. The hotel offered shuttle included ferry, airport available at anytime and downtown shuttle offered at set times. They offer luggage storage if you need to leave suitcase while taking a side trip. I was most pleased with their friendliness and willingness to work with schedules.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind comments concerning our staff and service. Excellent customer service is something we are always striving for. It is nice to hear that our staff is succeeding. Thank you again for your review and we look forward to your next visit. More

Villa Grove, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed twice, Wed and Fri, and they stored our bags in between stays, which was wonderful. They advertise shuttle service, but you are not told it is only on the odd number hours to downtown or that if you need a ride to the ferry or airport, it is on first come bases. When we came in on Friday... More

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your review of our property. We apologize for the confusion concerning our shuttle service. As you know our priority is the pickup and drop-off at both the airport and ferry terminals. This is why we have a scheduled time for our shuttle to take guests downtown. We try to accommodate everyone’s shuttle needs, and apologize for not... More

Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here twice as it was close to the Alaska Marine Highway Terminal. The rooms are clean, comfortable and cheery (a plus due to the overcast rainy weather). They obviously have a big ferry clientele as they start serving breakfast at 5:00 - coffee was ready before 5:00. Great staff - good location.

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for reviewing of our property, the Best Western Country Lane Inn. With the Alaska Marine Highway ferries arriving at all hours, we try to accommodate our guests as quickly and efficiently as possible. We are pleased the staff, service and accommodations at the Country Lane Inn were able to do that for you. Thank you again for your... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed this stay more than any other in Alaska. We needed rides to day boat trips and were accommodated on 2 days leaving our bags at the hotel even though we only stayed one night. Staff could not have been nicer. Good breakfast too!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind remarks about our staff and service. We are pleased you enjoyed your stay at the Country Lane Inn. Thank you again for your review, and we look forward to your next visit. More

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Additional Information about BEST WESTERN Country Lane Inn

Address: 9300 Glacier Highway, Juneau, AK 99801-9315
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Juneau
Juneau Best Western
BEST WESTERN Country Lane Inn Juneau, Alaska

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access
Number of rooms
55

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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