We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Country Lane Inn

#2 of 16 Hotels in Juneau
Certificate of Excellence
Hotel website
Hotel deals
9300 Glacier Highway, Juneau, AK 99801-9315
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN Country Lane Inn
Professional photos View all
Browse nearby
BEST WESTERN Country Lane Inn
Review This Hotel

256 reviews from our community

Traveler rating
    136
    84
    25
    7
    4
See reviews for
58
77
16
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (41)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (16)
All months
Juneau,AK, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was down there for 10 nights and it was a great trip. Everyone was helpful and the internet was great. Walk up go eat the breakfast that was available and get ready for the long days. The maid service was quick to get to our rooms when ever we posted the sign asking for it. So after those long days... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Skagway, Alaska
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Was startled by the post which Sid that the shuttle was less than expected. This is the main reason that we always stay at this place when we come down from Skagway! Of course it may help that we always tip the drivers even though they never ask for anything. It is even nicer now that they have moved the... More 

Was this review helpful? Yes
Priest River, Idaho
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Fairly nice hotel. The rooms were nicely decorated but you can tell it's a very old hotel. Rooms are entered from the outside. It was rather noisy with the cars parked right up against the rooms and thin floors between first and second floor. It would work great for vacation. We were on business trave,l meeting with state representatives and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Petersburg, United States
1 review
5 of 5 stars Reviewed February 17, 2015

Was impressed with the staff there..they always went the extra mile to help and make u feel welcome. A big thanks to Brennen who helped me with all my luggage/boxes - made things a little less stressful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property. We are pleased you enjoyed your stay at the Country Lane Inn. We will pass on your comments to Brennon and congratulate him on a job well done. Thank you again for your review, and we look forward to your next visit. More 

Stafford, Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 3, 2015

The Best Western is located about halfway between the downtown area and the Mendenhall Glacier and very close to the airport. The hotel offers shuttle service to all three of these and just about anyplace else you want to go from here. I turned in my rental car after the first day because their service was just too convenient not... More 

Was this review helpful? Yes 4
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property, the Best Western Country Lane Inn. We are pleased the location and accommodations at the Country Lane Inn were able to fit your needs for this particular trip and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future... More 

Skagway, Alaska
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 3, 2015 via mobile

This is my favorite lodging in Juneau for many reasons. I stay in Juneau often for business and pleasure and have stayed at several lodgings. This is very clean and really nice bedding. Colors are tasteful. Employees are wonderful- polite, helpful and professional. Shuttle service is as good as it gets- I am very impressed! The continental breakfast is satisfying... More 

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property, the Best Western Country Lane Inn. We appreciate you sharing your comments on our accommodations and staff. Thank you for being a loyal guest and we look forward to your next visit. More 

Klukwan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I recommend this hotel. Very good stay. They have a caring staff. Our room was kept clean and the breakfast was good. There is a microwave and refrigerator in the room. That was a big help as we had to stay for 9 nights.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind remarks about our staff, service and amenities. Excellent customer service is something we always striving for. It is nice to hear that our staff is succeeding. Thank you again for your comments and we look forward to your next visit. More 

Gustavus, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2014

Very easy to place a reservation. The room was very clean and the staff very attentive, pleasant and friendly. The breakfast is a step above the typical continental breakfast. In addition to the usual fare they have fresh biscuits, gravy and scrambled eggs to choose from. They also have an excellent shuttle service.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind remarks about our staff and service and amenities. We are pleased you enjoyed your stay at the Country Lane Inn and look forward to your next visit. More 

Fairbanks, Alaska
Top Contributor
60 reviews 60 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 2, 2014

There was an initial glitch in my stay that had me frustrated. What a surprise awaited me when the staff - without me asking - took my concern to the very top and the owner, himself, took care of the problem. The service at this hotel would leave a 5 star boutique wanting. I was there for three nights and... More 

Was this review helpful? Yes 4
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property, the Best Western Country Lane Inn. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs for a memorable trip to Alaska. Thank you again for your review, and we look forward to seeing you on future visits. More 

Salt Lake City, UT, USA
Top Contributor
161 reviews 161 reviews
56 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed November 29, 2014

Front desk staff were the best part, rooms pretty typical for Best Western and Alaska, breakfast a bit lacking and location a bit in between things (between downtown and the glacier and downtown and most of the boat tour pier locations). A bit pricey considering what it was but I understand the season is pretty short.

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property. We sincerely appreciate your feedback regarding your stay at the Country Lane Inn. Thank you again for your comments and we look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (5)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Bathroom (5)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Hotel & grounds (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question