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BEST WESTERN Country Lane Inn

2.5 of 5 9300 Glacier Highway, Juneau, AK 99801-9315
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Certificate of Excellence 2014
BEST WESTERN Country Lane Inn
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BEST WESTERN Country Lane Inn
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253 reviews from our community

Traveler rating
    134
    84
    24
    7
    4
See reviews for
57
77
16
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • Any
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  • All months
    (253)
  • Mar-May only
    (38)
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    (16)
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Petersburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

Was impressed with the staff there..they always went the extra mile to help and make u feel welcome. A big thanks to Brennen who helped me with all my luggage/boxes - made things a little less stressful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property. We are pleased you enjoyed your stay at the Country Lane Inn. We will pass on your comments to Brennon and congratulate him on a job well done. Thank you again for your review, and we look forward to your next visit. More 

Stafford, Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Best Western is located about halfway between the downtown area and the Mendenhall Glacier and very close to the airport. The hotel offers shuttle service to all three of these and just about anyplace else you want to go from here. I turned in my rental car after the first day because their service was just too convenient not... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property, the Best Western Country Lane Inn. We are pleased the location and accommodations at the Country Lane Inn were able to fit your needs for this particular trip and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future... More 

Skagway, Alaska
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my favorite lodging in Juneau for many reasons. I stay in Juneau often for business and pleasure and have stayed at several lodgings. This is very clean and really nice bedding. Colors are tasteful. Employees are wonderful- polite, helpful and professional. Shuttle service is as good as it gets- I am very impressed! The continental breakfast is satisfying... More 

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property, the Best Western Country Lane Inn. We appreciate you sharing your comments on our accommodations and staff. Thank you for being a loyal guest and we look forward to your next visit. More 

Klukwan, United States
2 reviews
5 of 5 stars Reviewed December 22, 2014

I recommend this hotel. Very good stay. They have a caring staff. Our room was kept clean and the breakfast was good. There is a microwave and refrigerator in the room. That was a big help as we had to stay for 9 nights.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind remarks about our staff, service and amenities. Excellent customer service is something we always striving for. It is nice to hear that our staff is succeeding. Thank you again for your comments and we look forward to your next visit. More 

Gustavus, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

Very easy to place a reservation. The room was very clean and the staff very attentive, pleasant and friendly. The breakfast is a step above the typical continental breakfast. In addition to the usual fare they have fresh biscuits, gravy and scrambled eggs to choose from. They also have an excellent shuttle service.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind remarks about our staff and service and amenities. We are pleased you enjoyed your stay at the Country Lane Inn and look forward to your next visit. More 

Fairbanks, Alaska
Top Contributor
60 reviews 60 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 2, 2014

There was an initial glitch in my stay that had me frustrated. What a surprise awaited me when the staff - without me asking - took my concern to the very top and the owner, himself, took care of the problem. The service at this hotel would leave a 5 star boutique wanting. I was there for three nights and... More 

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property, the Best Western Country Lane Inn. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs for a memorable trip to Alaska. Thank you again for your review, and we look forward to seeing you on future visits. More 

Salt Lake City, UT, USA
Top Contributor
161 reviews 161 reviews
56 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed November 29, 2014

Front desk staff were the best part, rooms pretty typical for Best Western and Alaska, breakfast a bit lacking and location a bit in between things (between downtown and the glacier and downtown and most of the boat tour pier locations). A bit pricey considering what it was but I understand the season is pretty short.

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property. We sincerely appreciate your feedback regarding your stay at the Country Lane Inn. Thank you again for your comments and we look forward to your next visit. More 

Juneau, United States
1 review
5 of 5 stars Reviewed November 26, 2014

Would definitely return to this hotel. Staff went out of their way to make our stay memorable. Breakfast was a nice way to start the day. Rooms were updated and clean. Took advantage of the oversized rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for reviewing our property. We appreciate your feedback and are pleased you enjoyed your stay at the Country Lane Inn. We look forward to welcoming you back for future visits. More 

Tennessee
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 9, 2014

I love love these rooms so cozy,updated,clean,beautiful,roomy and unique. it had everything you need and a nice breakfast.one of the very best hotels I ever stayed at!plus close to hiking and the glacier and much more.the rental car place I used to get my truck rented for trip was also amazing and helpful.

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property. We are pleased the accommodations at the Country Lane Inn were able to fit your needs for a memorable trip to Alaska. Thank you again for your review, and we look forward to welcoming you back. More 

Alaska, United States
1 review
2 of 5 stars Reviewed November 7, 2014

The WiFi network works but only before 8:00am and after 11:00pm. If you are on the 8:00pm plane out of Juneau you can pay for a half-day and check out at 3:00pm. Other hotels in Juneau allow for a 6:00pm check-out when you pay for a half-day stay. Other than that, pretty typical motel of this type.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for reviewing our property, the Best Western Country Lane Inn. We appreciate you discussing your concerns with the owner. We are truly sorry your experience was not better. Since your last stay we have improved our Internet speeds 20-fold to 240/10 mbps. In addition to this we have added four more wireless access points. We apologize again and... More 

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Additional Information about BEST WESTERN Country Lane Inn

Address: 9300 Glacier Highway, Juneau, AK 99801-9315
Phone Number:
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Country Lane Inn 2.5*
Number of rooms: 55
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Also Known As:
Best Western Juneau
Juneau Best Western
BEST WESTERN Country Lane Inn Juneau, Alaska

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