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All 16 Juneau hotels

BEST WESTERN Country Lane Inn

9300 Glacier Highway, Juneau, AK 99801-9315
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BEST WESTERN Country Lane Inn

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84%
Ranked #2 of 16 hotels in Juneau
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
rusurun San Tan Valley, Arizona
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165 people have reviewed this hotel

Traveler rating
    79
    57
    21
    5
    3
See reviews for
33
49
12
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Tan Valley, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here during my second time traveling to Juneau for work. This place was better than staying downtown like I did last time. It was in a very quiet area, the rooms were clean, but older, could use some updating. There was a free breakfast which was decent. Staff was extremely friendly and the location was convenient for what... More

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Carlsbad, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was very pleased by treatment as a business guest by the staff. I travel a bit and it is refreshing after a long day of travel to not have to suffer through items like lost reservations or improper room conditions. I really appreciate the quickness and ease on check-in and getting to a clean room.

Review collected in partnership with Best Western

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wasilla, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at the Country Lane Inn every time I am in Juneau. The rooms are clean, beds are comfortable, and the staff strive to make me as comfortable as possible. They recommended I go to eat dinner at Grandma's Feather Bed, their other property down the road. Such a wonderfully comforting place! Great food and service.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for the kind review of our hotel, the Best Western Country Lane Inn. We are pleased you had a positive experience while staying with us and that you continue to find our property comfortable and inviting. Thank you again for your review and we look forward to your next visit More

Skagway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff was Great! Especially the Afternoon Desk Clerks! (Figi and here partner where awesome!!!) Rooms are just perfect, I will always stay at a Best Western from now on. Breakfast was very Good! The van drivers were so nice! I just can't say enough about this hotel. I have stayed at many hotels in my Career as a Locomotive Engineer,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our hotel, the Best Western Country Lane Inn. We sincerely appreciate your kind comments concerning our staff and service. Seeing remarks such as yours is very rewarding and motivating to everyone involved. It is nice to hear that our staff is succeeding. Thank you again for your review and we look forward to... More

Wasilla, Alaska
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at this hotel twice a month Very nice and cozy. Value is good for Juneau Alaska I will continue to stay at this hotel. breakfast is great and the shuttle van is very handy The Owner is accessible for issues should they arise. When i have business associates come to Juneau i always recommend that they stay at... More

Review collected in partnership with Best Western

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Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property, the Best Western Country Lane Inn. The satisfaction of every individual guest is very important to us and we are pleased that we achieved this goal. Thank you for being a loyal guest and we look forward to your next visit. More

Juneau, Alaska
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What is there not to like? The location is quiet, the beds are COMFORTABLE, and the breakfast has a varied selection and is quite good. I had a suite and found it exceptional. The bedroom is dark (seldom found in Alaska) and the TV was intelligently located! The staff alone would warrant a 5-star rating.

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for reviewing our property, the Best Western Country Lane Inn. We sincerely appreciate your kind comments concerning our staff and accommodations. Seeing remarks such as yours is very rewarding and motivating to everyone involved. Thank you again for sharing your comments with the travel community and we look forward to your next visit. More

Renton, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 7, 2014

I would never stay at this hotel again. It's not because of the staff, which were great & hospitable. Rather, it is very substandard & so overpriced for what you get. I left after the first night & went to a different one (won't say the name so people won't think I'm advertising) that was SO much better and with... More

Was this review helpful? Yes 2
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your review of our property. We sincerely apologize again that we did not meet your level of expectation for this particular stay, and that the Best Western bonus points and room adjustment we issued did not satisfy you. As we previously stated, we are in the process of installing a second TV in all our Suite King... More

Juneau, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

The Country Lane Inn Best Western in Juneau, Alaska, is always our first choice, as we have stayed there many times over the past 20 years. The staff is always friendly and helpful, the rooms are nicely decorated, the beds are very comfortable, and the morning breakfast is always very nice.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for your kind review of our property. Your comments and feedback are always valuable to us and we appreciate you sharing your experience with the travel community. We always enjoy visiting and catching up with our long-time guests. Thank you again for your review and we look forward to your next visit. More

Juneau, United States
1 review
4 of 5 stars Reviewed February 21, 2014

This was an affordable way to spend 9 days in Juneau during the Winter season. We had a King Suite and it was very comfortable. The only complaints were no TV in the living area (it is in the bedroom) and the parking lot barely accommodates all vehicles when they are full (one night we had to park precariously by... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for taking the time to review our property. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs and leave you with a positive impression. We are in the process now of reevaluating the design of our king suite rooms. We appreciate your feedback concerning the sitting area. Thank... More

Southeast Alaska
1 review
5 of 5 stars Reviewed February 14, 2014

The Best Western in Juneau is a great place to stay with a family. They have suites available and the morning hot breakfast is great for families on the go! There is something for everyone! The staff is always very friendly and helpful and the shuttle is a blessing!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonja C, Customer Service Mgr. at BEST WESTERN Country Lane Inn, responded to this review

Thank you for the kind review of our property, the Best Western Country Lane Inn. I’m pleased you had a positive experience while staying with us and that you were able to enjoy some of our amenities. Thank you again for your review and we look forward to your next visit. More

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Additional Information about BEST WESTERN Country Lane Inn

Also Known As:
Best Western Juneau
Juneau Best Western
BEST WESTERN Country Lane Inn Juneau, Alaska
Address: 9300 Glacier Highway, Juneau, AK 99801-9315
Phone Number:
Location: United States > Alaska > Juneau
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 16 hotels in Juneau
Price Range (Based on Average Rates): $$
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