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The Alaskan Hotel & Bar

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167 S. Franklin, Juneau, AK 99801
The Alaskan Hotel & Bar
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Ranked #13 of 16 Hotels in Juneau
A recent review
4 of 5 stars reviewed yesterday
Steve P Illinois
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82 reviews from our community

Traveler rating
    13
    22
    11
    14
    22
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11
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17
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (82)
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Illinois
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed yesterday NEW

100 year old hotel. Some rooms with private bath. Others with shared bath. I sprung for the $10 per night for my own bathroom. Stayed for 5 nights. Desk staff are just wonderful people. (say HI to Michelle.) Refrigerator in room, cable TV, but no chair. Smallish room because hotel is old. Be prepared for an old hotel. Inside and... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 15, 2015

Save yourself the trouble, money and pain! I don't usually write bad reviews (I usually give people and companies the benefit of the doubt or chalk it up to having a bad day) but am doing this to prevent anyone and everyone I can from having to go through the headache and trouble I went through. I stayed at the... More 

Was this review helpful? Yes 9
alaskan1913, Owner at The Alaskan Hotel & Bar, responded to this review

Thank you for alerting me to two major issues at the Alaskan Hotel. The first was the presence of bed bugs in your room. We immediately stripped the room of all linens and curtains and washed them off premises. At the same time we had the room fumigated. Again in 3 weeks we had it fumigated once more to catch... More 

Salinas, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 21, 2014

I'm visiting relatives in Juneau and am so pleased with Alaska Hotel. It is in the heart of historic downtown. Many places to walk to right outside the front door. The people are so nice. Every encounter has been pleasant and accommodating. (Help with window [I'm such a wimp.], directions, registration [I went in the wrong door]) The housekeeper gave... More 

Was this review helpful? Yes 4
Eureka, California
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 24, 2014

This is a horrible hotel! We read a lot of reviews about this place prior to booking. We had a pretty good idea what we were to expect. We can tolerate a lot when it comes to hotels. This one is unacceptable! We knew we were going to be on the third floor. No problem. The whole hotel smells dank.... More 

Was this review helpful? Yes 6
alaskan1913, Owner at The Alaskan Hotel & Bar, responded to this review

Thank you for your review. I am so happy that my staff were friendly. We are the oldest operating hotel in Alaska and so it is a constant challenge keeping it repair. We are constantly upgrading the rooms and the hotel at large. I hope that you come back and see the "after" picture. Thank you again, Bettye Adams More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 12, 2014

We booked this place because it was inexpensive. After reading reviews, we knew exactly what we were getting ourselves into. We found this place to be very traditional (old brothel!!). The live music in the bar was great. The atmosphere seemed like that of an old hotel and bar in the mining days. The rooms could use some updating, but... More 

Was this review helpful? Yes 5
Fort Lauderdale, Florida
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed September 12, 2014

I considered this place in Juneau because I was writing some assignments on the area for travel websites. I can overlook minor issues with hotels, but not rude staff. There is no need for it. I walked in and was glancing around the lobby and restaurant area. The woman behind the desk gave me a weird look, so I casually... More 

Was this review helpful? Yes 5
alaskan1913, Owner at The Alaskan Hotel & Bar, responded to this review

Thank you for your information. There is no excuse for rudeness. I talked this matter over with the desk clerk in question and she is actively working on being more friendly The only thing that I could say is that it was the end of the season and dozens of cruise ship tourist ask every day if we are an... More 

Leawood, KS
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 6, 2014

We stayed in the Alaska Hotel 3 nights in room 311. If you can't do stairs, this hotel is not for you. We were on the 3rd floor so we had plenty of stairs. Once we unlocked the door to our room, we had more steps and arrived in a "suite". One double bed and 1 loft bed. There was... More 

Was this review helpful? Yes 1
Panama City, Florida, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 2, 2014

Our experience at this hotel was lovely. If you're looking for cookie cutter urban accommodations, this one's not for you. However, if you are looking for quaint, hospitality with a minimum of fuss in the heart of Juneau, this is the one. We loved it! The bar is beautiful and friendly and the building is awesome.

Was this review helpful? Yes
Olympia, Washington
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 31, 2014

I actually read quite a few reviews of the Alaskan before we booked, so I basically knew what we were getting into. However, there were a few pros and cons that I thought that I would share from our recent girls trip to Juneau. Pros: Extremely friendly staff member Lou, who switched our rooms for us and brought up a... More 

Was this review helpful? Yes 5
Las Vegas
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 20, 2014

This is the kind of place you want to stay at if you want to experience what Alaska was all about. It's not the kind of place you want to stay if you love Westin and their like because of the sterile environment or luxury. We stayed in the room with it's own bath and, while quite a "funky" design,... More 

Was this review helpful? Yes 1
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