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All 16 Juneau hotels

Westmark Baranof Hotel

3.0 of 5 Hotel   |   127 North Franklin Street, Juneau, AK 99801-1280
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Ranked #5 of 16 hotels in Juneau
A recent review
3 of 5 stars reviewed 1 week ago
Nancy G University Place, Washington
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245 people have reviewed this hotel

Traveler rating
    39
    88
    70
    31
    17
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36
68
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
University Place, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Really liked the location able to walk everywhere. Front desk people really helpful and very nice. Lounge staff not so helpful or friendly. Café we ate breakfast in was alright, staff was very friendly BUT food was not hot. Housekeeping staff not so good had to ask for coffee everyday and they never gave us clean cups. We had to... More

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Madison, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Well, cool old historical building in desperate need of renovation. Lobby, bar, restaurant all musty, worn out and gloomy. Our room was pretty much the same, a bit on the dirty side with leftover coffee in the coffee pot that looked many days old. Folks that ate in the restaurant said that the service was very slow, food was ok.... More

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Pasadena
Top Contributor
122 reviews 122 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As the locals will tell you, the Baranof is the grandest hotel in Juneau. Of course, everything is relative. There is not a lot of competition for "grand" in Juneau. Most travelers will find the Baranof well past its prime, but the future may be bright. The hotel is undergoing a bit of renovation, an undertaking that is not quite... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in Room 312 for 3 nights. We were unable to change rooms as the hotel was full. Our last night being a Saturday night was the very worst. Party going on in the streets. Police siren etc. The breakfast was very good as were the staff in the cafe. Apart from the noise which we rate as extremely... More

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Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is well located but very old fashioned, noisy and not at a level expected for this kind of standard. Even the restaurant, where the menu seemed interesting, was sad and we didn't give a chance to try it... The breakfast saved finally the stay with a very smart team.

Was this review helpful? Yes 1
California
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has different rates for different floors. If you want to pay the lower rate, you are on the 2nd floor. Ask for an outside room - the inside rooms look out onto the roof. Industrial looking. Plus the windows are accessible from anyone on the roof. Also, they sold us tickets on a Monday for the tram up... More

Was this review helpful? Yes 1
New South Wales, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 25, 2014 via mobile

I know it is remote but it also isn't 1970. Really could do with an update, but based off trip advisor photos it is not the only place in need of some work. Service wasn't awesome either. Close to everything down town. Restaurant at least looked ok with things like Alaskan crab risotto.

Was this review helpful? Yes 1
Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

Bathrooms have historic charm, yet are clean and updated. Kitchens need major overhaul...old, old, old. Beds are nice. Carpet is dark, so you can see dust in corners and along baseboards where vacuums can't reach.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed July 21, 2014

The entire team strives to make your stay comfortable and nice. I travel on business and find this hotel to have superior customer service. The front desk people take the time to ensure that my stay was both productive and pleasant. For someone who like to be at home taking the time to know my first name and the type... More

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Winter Park, Colorado
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 21, 2014

We were a little worried about staying here after some of the reviews we read. We stayed two nights before our cruise.We had no problem with noise other than the ravens in the morning. We stayed on the second floor in the back of the hotel and our bathroom had been updated. Rooms are small but how much time do... More

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Additional Information about Westmark Baranof Hotel

Address: 127 North Franklin Street, Juneau, AK 99801-1280
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westmark Baranof Hotel 3*
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Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau, Alaska

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 
Number of rooms
195

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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