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Westmark Baranof Hotel

127 North Franklin Street, Juneau, AK 99801-1280
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Westmark Baranof Hotel
Best prices for: 1 room 1 guest
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Ranked #8 of 16 Hotels in Juneau
A recent review
4 of 5 stars reviewed 6 days ago
Bernd H Whitehorse, Canada
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Whitehorse, Canada
Contributor
15 reviews 15 reviews
4 of 5 stars Reviewed 6 days ago NEW

The Westmark Baranoff Hotel is centrally located, right in the heart of Juneau. Cafes, Restaurants, Shops - everthing in walking distance. The Hotel is a tad older, but the rooms are clean and nicely decorated. Service was good, staff was friendly and helpful. It was in fact the second time we stayed there. Would recommend it to friends!

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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for business / leisure trip recently. Very nice and helpful staff. Did not have an opportunity to eat in either the bar or the restaurant, but the Starbucks is handy. Sadly, no fruit in this Starbucks - could seriously use some fresh stuff.... Rooms are comfortable but not air conditioned. The window in my room opened (4th or... More 

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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Baranof does not have much competition in Juneau and lucky for them. Although recently renovated still a 2 or being very generous 3 star hotel. One night was ok but find a B&B for extended stays. Walking distance to capital and downtown cruise passenger tourist areas. Coffee shop located on ground floor. No views.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I had to sleep in the lobby because of a rude neighbor. Calls to the front desk were to no avail. Paper thin walls led to being kept awake two mornings beginning at 4 am by loud tv and cellphone calls. More calls to the front desk--nothing. Then the room filled with cigarette smoke--not just the room, the whole floor.... More 

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Travelers are raving about these Juneau hotels

Ashland, Wisconsin
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 6 nights for business. Perfect location to downtown walking distance to everything. Cafe was good for breakfast and lunch. Did not try the dinner restaurant or bar. The rooms were older but updated. I had a king room with flat screen. It was clean and rarely heard the hallway of the neighbors. Was also near the elevator... More 

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

I want to thank you very much for taking the time to write your opinion and for sharing such a positive comment about the Baranof Westmark on tripadvisor.com. I am pleased to hear that we could fulfill your expectations during your stay. We have a wide variety of rooms at the Westmark Baranof. It is very important for us that... More 

Senior Contributor
31 reviews 31 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The alarm clock was set to totally incorrect time, the staff seemed unconcerned about the issue when I brought it to their attention. Obviously an old building, seems to have been semi-maintained. Staff was generally polite, though not excellent in any respect.

Was this review helpful? Yes 1
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

We appreciate that you took the time to offer us your valued feedback. We have a wide variety of rooms at the Westmark Baranof. I am very sorry the clock in your room was not set to the right time, we have had our staff look into this issue and make sure this does not happen again. I hope you... More 

Laguna Beach, California
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here three different times and just booked again for later this summer. Alaska is not known for perfect hotels or restaurants so you need to know that going in. Three stars is fine in Juneau. Prices seem higher for everything because they are higher in Alaska. You are there to see the outdoors and just need a... More 

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

We appreciate that you took the time to offer us your valued feedback. I am happy to hear that you had a wonderful experience at our hotel. Being centrally located in downtown Juneau allows our guest the flexibility of visiting shops and the water front all within walking distance of our front door. (PS, the Starbucks cafe is open!!) Thank... More 

Senior Contributor
39 reviews 39 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 28, 2015

I chose this place because it is close to the convention center. The staff is very nice and friendly, and the lobby is ok. Once you get up to the floors, it is musty and run down (cracks on the walls, carpet looks ancient). The room is ok, but also run down. On the plus side, the bathroom was very... More 

Was this review helpful? Yes 2
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

Thank you so much for taking the time to share your comments about your experience when staying at the Baranof Westmark. We have a variety of rooms at the Westmark. On your next visit to Juneau I would like to give you a tour of our rooms and show you the different room types we have to choose from. Sometimes... More 

Palmer, Alaska
1 review
5 of 5 stars Reviewed April 22, 2015

Love the Baranof, I escorted two VIP groups to Juneau that stayed here during a very busy legislative session and it was perfect. The staff is the best in town. "Dana" in reservations was amazing and handled all our arrangements professionally and made it very personalized and efficient. The catering was excellent and the Gastineau Suite is perfect for meetings,... More 

Review collected in partnership with this hotel

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

Thank you for taking the time to share your feedback with our Trip Advisor community after your most recent stay with us. We were extremely excited to host your group and happy to hear you enjoyed our conference facilities. Your praises were shared with all of the staff and we can’t wait to welcome you back next year. We strive... More 

Anchorage, Alaska
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 15, 2015

I really like the Baranof hotel. It's an old charm feeling there. Yes, the rooms are a bit small and the toilet flushes are very loud, but I really like this hotel. The quaintness makes up for any other short comings. It is quiet, well maintained and very central to downtown. The staff could not have been more pleasant. The... More 

Was this review helpful? Yes 1
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

I want to thank you very much for taking the time to write your opinion and for sharing such a positive comment about the charm of our hotel on tripadvisor.com. I am pleased to hear that we could fulfill your expectations during your stay. It is very important for us that our guests feel welcome and comfortable within the whole... More 

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