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Westmark Baranof Hotel

127 North Franklin Street, Juneau, AK 99801-1280
Hotel amenities
Westmark Baranof Hotel
Best prices for: 1 room 1 guest
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Ranked #7 of 16 Hotels in Juneau
A recent review
4 of 5 stars reviewed yesterday
cdskidz268 Ashland, Wisconsin
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274 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashland, Wisconsin
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 6 nights for business. Perfect location to downtown walking distance to everything. Cafe was good for breakfast and lunch. Did not try the dinner restaurant or bar. The rooms were older but updated. I had a king room with flat screen. It was clean and rarely heard the hallway of the neighbors. Was also near the elevator... More 

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Senior Contributor
26 reviews 26 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The alarm clock was set to totally incorrect time, the staff seemed unconcerned about the issue when I brought it to their attention. Obviously an old building, seems to have been semi-maintained. Staff was generally polite, though not excellent in any respect.

Was this review helpful? Yes 1

Travelers are raving about these Juneau hotels

Laguna Beach, California
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here three different times and just booked again for later this summer. Alaska is not known for perfect hotels or restaurants so you need to know that going in. Three stars is fine in Juneau. Prices seem higher for everything because they are higher in Alaska. You are there to see the outdoors and just need a... More 

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Senior Contributor
39 reviews 39 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I chose this place because it is close to the convention center. The staff is very nice and friendly, and the lobby is ok. Once you get up to the floors, it is musty and run down (cracks on the walls, carpet looks ancient). The room is ok, but also run down. On the plus side, the bathroom was very... More 

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Palmer, Alaska
1 review
5 of 5 stars Reviewed 4 weeks ago

Love the Baranof, I escorted two VIP groups to Juneau that stayed here during a very busy legislative session and it was perfect. The staff is the best in town. "Dana" in reservations was amazing and handled all our arrangements professionally and made it very personalized and efficient. The catering was excellent and the Gastineau Suite is perfect for meetings,... More 

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Anchorage, Alaska
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 15, 2015

I really like the Baranof hotel. It's an old charm feeling there. Yes, the rooms are a bit small and the toilet flushes are very loud, but I really like this hotel. The quaintness makes up for any other short comings. It is quiet, well maintained and very central to downtown. The staff could not have been more pleasant. The... More 

Was this review helpful? Yes 1
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

I want to thank you very much for taking the time to write your opinion and for sharing such a positive comment about the charm of our hotel on tripadvisor.com. I am pleased to hear that we could fulfill your expectations during your stay. It is very important for us that our guests feel welcome and comfortable within the whole... More 

Whitehorse, Canada
Top Contributor
64 reviews 64 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 24, 2015

This was the third year we stayed at the hotel. It has been consistently receptive and responsive in managing the rooms and reservations. The hotel itself is very conveniently located in downtown Juneau, an easy walk to many local restaurants, bars, and attractions. Walk the other way (up-hill) and you are soon on some very scenic trails that wend their... More 

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

Geoff, Thank you for taking the time to share your feedback with our Trip Advisor community after your most recent stay with us. Your praises were shared with all of the staff and we can’t wait to welcome you back next year. We strive to be the best hotel in Juneau and we really appreciate the time you took to... More 

Kingsland, Georgia
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 12, 2015

Traci at the bar is awesome. The salmon was amazing. Rumor is the oysters are the best in town. They fly them in from Kachemak bay. They were out tonight but people were raving about them. It's like a hidden jem unless you stay at the hotel. Pass the front desk and turn right.

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

Dear Cooley 3, Thank you for the great review of our Bar/Restaurant! We work really hard to serve the best food in a great environment, and I’m glad to see those efforts pay off on your last visit. I will let you in on a secret…. we have a new executive chef who started with us in January and I... More 

Wrangell, Alaska
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

Our room was clean and the bed was very comfortable but it took up the whole room. There was not a mini fridge or microwave in the room which was disappointing. The breakfast in the cafe was good but the catered reception was terrible. The girl trying to carve the prime rib didn't know what she was doing. The room... More 

Was this review helpful? Yes 1
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

Thank you so much for taking the time to share your comments about your experience when staying at the Baranof Westmark. We have a variety of rooms at the Westmark. On your next visit to Juneau I would like to give you a tour of our rooms and show you the different room types we have to choose from. We... More 

Top Contributor
122 reviews 122 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 27, 2015

I was in Juneau to attend a conference last week and spent the night at the Westmark Baranof hotel. I arrived in the morning and they were able to get me checked in so I didn't have to carry my suitcase with me to the conference. The room was on the ninth floor and was great. I had a great... More 

Was this review helpful? Yes 2
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review

Thank you for taking the time to share your feedback with our Trip Advisor community after your most recent stay with us. Your praises were shared with all of the staff and we can’t wait to welcome you back next year. We strive to be the best hotel in Juneau and we really appreciate the time you took to give... More 

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