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Juneau Hotel

3.0 of 5
1200 West 9th Street, Juneau, AK 99801
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Juneau Hotel
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Ranked #7 of 16 Hotels in Juneau
A recent review
4 of 5 stars Reviewed July 17, 2014
stonellas Wanaka, New Zealand
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Juneau Hotel
See the most recent reviews
Charleston, West Virginia
Top Contributor
96 reviews 96 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 29, 2014

First, the staff was wonderful and very friendly; however, the amenities ended there. My wife and I traveled to Juneau to run a race and we learned quickly that the advertised courtesy airport pickup ended at a certain time. Indeed, our return trip to the airport also was too early. Our trip to the actual race at 9 am did... More 

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Wanaka, New Zealand
Top Contributor
60 reviews 60 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 17, 2014

Not in the best location, you do need a car to visit downtown, about 5 minutes drive. Apartment was clean and comfortable with a separate bedroom. We didn't notice the noise from the bridge and found the kitchen reasonably equipped, though lacking a toaster. The laundry facility was most useful.

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Littleton, Colorado
Top Contributor
132 reviews 132 reviews
35 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed July 12, 2014

We stayed here on a recent trip to Juneau for 2 nights and had a third night scheduled after a trip to another town on a return trip (more about that later). We were picked up at the airport by the courtesy shuttle which was quick since the airport is about 10 minutes away from the hotel. We then checked... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 7, 2014

What a pleasant surprise to find a diamond in the rough! Beautiful hotel. The staff, especially Monique, were extremely professional, friendly and went above and beyond to make my stay a great one. The corner room on the 3rd floor was a great place to watch the fireworks.

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Paradise, California
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

We went to several places in Alaska and stayed in many places. This was by far way over the top as far as we were concerned. There is not one thing that our HUGE room was lacking. It felt like we were staying in an apartment. The continental breakfast was pretty poor but we had a full sized fridge, oven,... More 

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Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 5, 2014

We spent 2 nights at this hotel. Our very large suite was on the first floor. It had a fully-equipped, clean kitchen, but overall the room was cold and uninviting. The floors were painted cement and the furnishings and bedding were dark. The worst part was the noise; being right next to the Juneau-Douglas Bridge, there was a lot of... More 

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Paradise, California
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 4, 2014

We loved our rooms(s). This is an all suite hotel with plenty of room for a family. Full sized washer and dryer, huge bedroom with 2 beds and a walk in closet, huge kitchen with lots of cabinets and everything provided (utensils, dishes, etc.), large handicap accessible bathroom, convertible sofa, desk, comfortable swivel chairs and TVs in both the living... More 

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dallas, texas
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 21, 2014

We spent 3 nights at this hotel, which wasn't centrally located as advertised (15 min walk along busy 4 lane highway to tourist sites) , appeared new but was characterized by very poor housekeeping/maintenance (rag left on kitchen counter, dust balls on floor, stuff from past guest left in the refrigerator, and coffee grounds left in coffee pot from prior... More 

Was this review helpful? Yes 1
Buffalo
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 17, 2014

The hotel presented as kept up upon entering the lobby. That is where it ends. The room we were in was decent although I thought more attention to cleanliness could have been used. Rug was old, worn and barely vacuumed. Kitchen floor needed washing (sticky). Refrigerator was not even cleaned out from previous occupant as food was left inside which... More 

Was this review helpful? Yes 6
London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 16, 2014

I'm at a loss to understand the positive reviews for this property. On arrival, after a 20 hour journey, I was told that my room wasn't ready - this at 4pm - and to leave my bag and return later. I went to eat and returned at 6pm to find the room still wasn't ready, so they "upgraded" me. If... More 

Was this review helpful? Yes 3
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