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Juneau Hotel

1200 West 9th Street, Juneau, AK 99801
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Juneau Hotel
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Ranked #9 of 16 Hotels in Juneau
A recent review
5 of 5 stars reviewed 5 days ago
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93 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Italian first
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Located next to the Douglas bridge few minutes walk into town which is nice. Rooms are fully furnished tv in the bedroom and the living best of all washer and dryer in the room. Staff was very nice and helpful would recommend this place if you are staying downtown.

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Fairbanks, Alaska
Top Contributor
61 reviews 61 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The inside has been remodeled so it's very clean and well kept but the heating system isn't up to par. Our room was very warm even with the heat turned way down. Others (we were part of a large group) had to adjust their thermostat frequently. Don't get the room next to the boiler, noisy. I found our room facing... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 13, 2014

This hotel is run by thieves and they are rude as hell. I paid cash for my whole stay totaling 1500 and they charged the card they made me give them. They have yet to refund the money and when i confronted them just kept repeating "thats our policy". So their policy is to steal money from their guests and... More 

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Denver, Colorado
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 30, 2014

Decent place in an interesting spot, located just south of the intersection in a commercial area between the main highway and the bridge over the inlet to Douglas. As noted before, it's an easy 10-minute walk into the downtown Juneau area. I enjoy walking and being "out" from the town center, but if one prefers being close to shopping and... More 

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5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 18, 2014

Stayed for 3 months for business. POSITIVES: Great location within walking distance of downtown Juneau and bus stop. Nice room with full size refrigerator, range/oven, microwave, assorted cookware, dishes, utensils, coffee maker, dishwasher. Ethernet =100Mbps, Wifi = 54 Mbps. NEGATIVES: Filthy carpet, food splatter on walls, cabinets & floor in kitchen, yellow/brown stained caulking around toilet, towels are dyed pink... More 

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Arlington, Texas
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2014

We stayed in a double queen suite for 5 nights in July and found it to be just about perfect for our needs! The bedroom included 2 queen beds, a large closet, flat screen tv and the spacious living room included a hide-a-bed couch, desk & desk chair plus a comfy chair. The kitchen was fully equipped with full size... More 

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Sydney, Australia
Top Contributor
73 reviews 73 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 8, 2014

Juneau Hotel is about a 10 min flat work away from the city centre towards airport. Not a hard walk even pulling bags except it was raining! The usual check in time is 3 pm unfortunately it turned out to be 4.30 pm ! When we finally got in after many apologies we had room 1205 -full kitchen and dishwasher,... More 

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Red Deer, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 4, 2014

I thought that by personally booking with the manager (FiTi sp) that our stay would be guaranteed - not so - our room was given away after 3 months of verbal confirmation with the manager and day of arrival confirmation call. When we arrived at 2300hrs - room was given to someone else and no real explanation offered other than... More 

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Oconomowoc, Wisconsin
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 1, 2014

In January 2014 I reserved a "luxury suite" for 2 friends. This was to be a room with 2 beds, kitchen, laundry facility in room, just a big room for $179 a night. We checked in around 2-2:30p.m. and was told the room wasn't ready, that was okay. Then in the next breath they tell me that they changed rooms... More 

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Charleston, West Virginia
Top Contributor
92 reviews 92 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 29, 2014

First, the staff was wonderful and very friendly; however, the amenities ended there. My wife and I traveled to Juneau to run a race and we learned quickly that the advertised courtesy airport pickup ended at a certain time. Indeed, our return trip to the airport also was too early. Our trip to the actual race at 9 am did... More 

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