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All 16 Juneau hotels

Prospector Hotel

3.0 of 5 Hotel   |   375 Whittier St., Juneau, AK 99801-1781
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38%
Ranked #13 of 16 hotels in Juneau
A recent review
4 of 5 stars reviewed 1 week ago
Kathy R Burlington, Washington
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87 people have reviewed this hotel

Traveler rating
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    25
    21
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    20
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21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Whitehorse, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The rooms were spacious and comfortable, but the hotel is undergoing renos and the state museum behind it is being torn down. So, it can be quite noisy at times. The front desk staff did not go out of their way to be helpful when we checked in during the afternoon hours, practically hiding in the back on the phone.... More

Was this review helpful? Yes
Burlington, Washington
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Prospector for our sons wedding. We wanted adjoining rooms to be with our daughter's family from New York & they were so comfortable. Nice, big rooms for us to gather in plus the restaurant put on a wonderful spread of food as we hosted the rehearsal dinner. We actually enjoyed the food @ the restaurant over... More

Was this review helpful? Yes 1
Juneau, Alaska
2 reviews
3 of 5 stars Reviewed 1 week ago

It seems most hotels in Juneau are very pricey and not very nice. Our third floor water view room was decent. It felt fairly clean but there were hairs in the bathroom and the linens were clearly worn in. The mattress was okay for a few nights. Our view was nice but there is a busy road right outside. Since... More

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Nome, Alaska
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Prospector has modest accommodations but is in a great location downtown with access to pretty much anything you could want. Free wifi that was of decent speed (a big plus in Alaska), bed was decent, with everything everything else pretty much up to par for an average hotel. It's a 10 minute drive from the airport and there is... More

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I arrived at the hotel to be told that there was no record of my reservation. They finally found the Hotel's paper copy of my reservation. I was told that when transferring my info from the paper copy to their computer system someone entered my arrival date the day before I arrived. Hence the reason my reservation was nonexistent. After... More

Was this review helpful? Yes
Juneau99801, Owner at Prospector Hotel, responded to this review

Thank you for taking the time to post a positive review of your recent stay at the Prospector Hotel. I agree with you we have a great staff that work daily trying to make our guests stay as comfortable as possible. Yes, the views from the waterside rooms are spectacular and it sounds like you took advantage of our location... More

Groton, Connecticut
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is conveniently located near downtown Juneau amd a short ride to Mendenhall Glacier. Most trail heads are walkable too. The room and bed were comfortable and our room had a lot of space. We have nothing bad to say about our experience and would recommend it to people. The front desk staff were helpful to us too. And... More

Was this review helpful? Yes
Juneau99801, Owner at Prospector Hotel, responded to this review

Thank you for taking the time to add your comments here. I'm glad that you were comfortable in your room and enjoyed the free wi-fi that we have worked on long and hard to cover 100% of the property and provide plently of bandwidth for all our guests devices. Most of our rooms (except Executive Suite) are larger than standard... More

Bremerton, Washington
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

Everything was clean & all our needs were met. The staff greeted us with smiles & was excited about our adventures! We ordered room service; it was to our expectation! Our stay was 8 days & we saw & experienced so much with the help of the staff. I would recommend the Prospector & TK McGuires for your stay in... More

Was this review helpful? Yes
Juneau99801, Owner at Prospector Hotel, responded to this review

Dear Guest, Thank you for staying with us. We really appreciate your business. Rating us high on Value, Sleep Quality and Service is very satisfying, I'll share this with the hardworking front desk, housekeeping and Management team that work 7 days a week focusing on our guests needs. It sounds like you had a fantastic Juneau trip and we are... More

sierra vista, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

This hotel is an older building and looks a little beat up... but the inside is in great shape, the rooms are very comfortable and the staff is excellent. It is also my opinion that the restaurant in the hotel is the best in Juneau. Definitely the place to stay being located downtown within walking distance to much of Juneau.

Was this review helpful? Yes
Juneau99801, Owner at Prospector Hotel, responded to this review

Dear Guest, Thank you for choosing the Prospector Hotel for your Juneau lodging needs. I will share your kind words with the front line staff as they are the ones working daily to assist our guests. We appreciate your rating our rooms, location and service highly, that is what we try for daily. I noticed that you took advantage of... More

Nelson, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2014

Had a very friendly welcome at 5 am when the ferry arrived and a comfortable stay. Room clean with nice decor and carpet appeared new (had my nose on it doing yoga!) Bed linen could be improved with fitted sheets and minus few small holes. Rooms have microwave, iron, hairdryer, coffee maker, TV., dining room and complementary hot drinks in... More

Was this review helpful? Yes 1
Juneau99801, Owner at Prospector Hotel, responded to this review

Thank you for staying with us while in Juneau and for taking the time to post a positive review of our hotel. We have many, many satisfied guests who for one reason or another do not take the time to let others know that we are a great lodging choice in Juneau. I agree, we do have a friendly staff... More

2 reviews
1 of 5 stars Reviewed July 11, 2014

Showers were cold and flucuated in temperature, the restaurant was mediocre and over priced, the decor was worn and dated, the front desk was rude, loud noises, thin walls, uncomfortable beds, I would not reccomend this establishment to hitler himself.

Was this review helpful? Yes
Juneau99801, Owner at Prospector Hotel, responded to this review

Dear Guest, I am sorry that your stay was not satisfactory. I had recently stayed here a week and did not find any of the items that you listed lacking. I hope you left a work request at the front desk, as possibly the valve in the shower needs replacement. I will share your comments with the staff so that... More

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Additional Information about Prospector Hotel

Address: 375 Whittier St., Juneau, AK 99801-1781
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Prospector Hotel 3*
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Also Known As:
Prospector Hotel Juneau, Alaska

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
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Number of rooms
64

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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