We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Juneau hotels

Prospector Hotel

3.0 of 5 Hotel   |   375 Whittier St., Juneau, AK 99801-1781
Hotel amenities
Save Saved
You added Prospector Hotel to your Saves list
Prospector Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
38%
Ranked #12 of 16 Hotels in Juneau
A recent review
5 of 5 stars reviewed 1 week ago
Donna D
Write a Review

93 reviews from our community

Traveler rating
    6
    27
    22
    17
    21
See reviews for
24
18
10
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel far exceeded my expectaions! The room was huge with updated furnishings, carpets, paint. The view was partially of the harbor...beautiful! no traffic noise at all from the street. Rodney at the desk was extremely helpful assisting me with the public transportation system ( which is easy to use and plentiful) and suggestions for sightseeing. Jennifer was the manager... More

Was this review helpful? Yes 1
Seattle, Washington, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

First, I would like to say the rooms themselves weren't terrible, they were sizable and decently clean. However, I have NEVER encountered such a rude employee. The general manager was rude, unhelpful and didn't even pretend to be good at her job. She had tons of attitude and made the entire check in and out experience terrible. The room was... More

Was this review helpful? Yes 1
Wasilla, Alaska
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Big rooms. Still use keys instead coded cards. Could not adjust temp in room. Good thing we were cold. It was hot. It needed updating. Only one set of pillows. Staff was friendly and helpful. Great location to downtown. Parking tight.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

DO NOT STAY AT THIS HOTEL. Doesn't even deserve one star. There is no heat in most of the rooms, but they won't tell you that when you make reservations. They'll wait until you get there and call down to the desk to tell them the room is cold. Then they'll act surprised and offer to bring you up a... More

Was this review helpful? Yes 3
Olympia, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Made reservations on the hotel website without any issues. Check in was easy. Desk staff at night was helpful but day staff seemed to hide in the back room. I had to go back and ask a question and the lady didn't even get up to address me, she just sat there. We had room 415 on the end which... More

Was this review helpful? Yes
australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived at the prospector a few hours early and even though it was high season, the front desk staff got me in to my room early. They also went out of their way to help put my suitcase back together when the wheels fell off. The hotel is on the outskirts of downtown. It was nicer to be a... More

Was this review helpful? Yes
Whitehorse, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The rooms were spacious and comfortable, but the hotel is undergoing renos and the state museum behind it is being torn down. So, it can be quite noisy at times. The front desk staff did not go out of their way to be helpful when we checked in during the afternoon hours, practically hiding in the back on the phone.... More

Was this review helpful? Yes
Burlington, Washington
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 10, 2014

We stayed at the Prospector for our sons wedding. We wanted adjoining rooms to be with our daughter's family from New York & they were so comfortable. Nice, big rooms for us to gather in plus the restaurant put on a wonderful spread of food as we hosted the rehearsal dinner. We actually enjoyed the food @ the restaurant over... More

Was this review helpful? Yes 1
Juneau, Alaska
2 reviews
3 of 5 stars Reviewed August 8, 2014

It seems most hotels in Juneau are very pricey and not very nice. Our third floor water view room was decent. It felt fairly clean but there were hairs in the bathroom and the linens were clearly worn in. The mattress was okay for a few nights. Our view was nice but there is a busy road right outside. Since... More

Was this review helpful? Yes
Nome, Alaska
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 3, 2014

The Prospector has modest accommodations but is in a great location downtown with access to pretty much anything you could want. Free wifi that was of decent speed (a big plus in Alaska), bed was decent, with everything everything else pretty much up to par for an average hotel. It's a 10 minute drive from the airport and there is... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Prospector Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Prospector Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prospector Hotel

Address: 375 Whittier St., Juneau, AK 99801-1781
Location: United States > Alaska > Juneau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Prospector Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Odigeo, Tingo, Priceline, Venere and Otel so you can book your Prospector Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Prospector Hotel Juneau, Alaska

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Juneau with
any amenities