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All 16 Juneau hotels

Prospector Hotel

3.0 of 5 Hotel   |   375 Whittier St., Juneau, AK 99801-1781
Hotel amenities
Prospector Hotel

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Ranked #14 of 16 hotels in Juneau
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71 people have reviewed this hotel

Traveler rating
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Fairbanks, Alaska
1 review
2 of 5 stars Reviewed February 3, 2014

This hotel needs to be upgraded. Although clean and bathrooms are acceptable. the styling is 1970's with need of more electrical outlets needed at the head of the beds. Sorely needed is upgrades to the bathrooms, bedroom areas, halls and lobby. Staff is very nice and resturant I understand is excellent. There are other hotels in the community that are... More

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Brisbane, Australia
Top Contributor
80 reviews 80 reviews
58 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed September 15, 2013

It was an eleventh hour need due to a cancelled cruise. Thankfully, they'd a room when I rang from the airport upon arrival at JNU. The room was dated and the place could definitely do with some refurbishment. Having said that, all I needed was a place to sleep and shower, and the hotel served that purpose. The museum that's... More

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Lexington
Top Contributor
200 reviews 200 reviews
34 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed September 3, 2013

We arrived the evening of August 7th, and the woman at the check in area was awful. Two of our rooms were available, but the third she said there was no reservation. After a while, we finally got a room, but the woman was not nice in any way. Luckily, her replacements at the front desk the next day and... More

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Sitka, Alaska
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 11, 2013

Thinking we were getting a beautiful suite with a water view? Well, it was far from that. it was much smaller than the regularly priced room. It was so hot!!!!! they did bring us a box fan but couldn't sleep with the sliding glass door open to the (tiny balcony) too much traffic noise. They should provide ear plugs. Needless... More

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San Diego, California
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 10, 2013

Having to spend one night in Juneau after a cruise, I booked a room at the Prospector. The price seemed kind of high for what I expected we'd have, but the room was advertised as "water view suite with a King Bed". In was in fact a suite - rather large actually (I could have easily slept two people on... More

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Redlands, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 7, 2013

We want to give a specific thank you to Steve, Amanda and Jennifer. After escaping the Alaskan Hotel and Bar at one am Steve helped us get settled and even called us upon arrival to our room to see if we needed anything more and that we were comfortable. Amanda and Jennifer took the time to give us great recommendations... More

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Miami, Florida
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 15, 2013

When you visit Alaska you are probably not seeking a 5 Star Spa experience. Let's face it -- Alaska is still a wilderness frontier. When you visit Alaska you are probably thinking about fishing, hunting, whale watching, hiking, and just enjoying one of the greatest outdoor experiences, ever. Juneau is pretty small for a State Capital, and is being overrun... More

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Carmel, Indiana
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2013

The outside needs some sprucing up, it lacks curb appeal. The rooms were clean and the bed was comfortable. The rooms had a microwave and refrigerator which was nice. The views were great. Looked out on the channel and Douglas mountains. The staff was very friendly and accommodating. The maids washed out our coffee pot every day. There was no... More

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Juneau99801, Owner at Prospector Hotel, responded to this review

Thank you for taking the time to write a review of your stay at our property. The new GM Ken Hill is actively working with the staff daily to exceed our guests expectations. The Executive Room that you stayed in is one of my favorites as guests can watch all the activity on the waterfront. We removed the chest of... More

Petersburg, Alaska
Top Contributor
90 reviews 90 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2013

We go to Juneau every 3 months to stretch our legs a bit and do things we can't do where we live(Petersburg, pop. @2000, on an island inaccessible by bridge). We have stayed at the Prospector every time in Juneau and have no reason to change. The rooms are roomy and clean, with comfortable beds and a fridge and microwave.... More

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Juneau99801, Owner at Prospector Hotel, responded to this review

Thank you for taking the time to post your review. Also, Thank You for being a repeat customer from SE. We do have a lot of guests who travel to Juneau monthly or several times a year and they know they can find a caring staff, soft bed, good sized room, good location and comfortable restaurant and lounge at the... More

Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 18, 2013

Room is adequate w/ fridge and microwave. Right on busy road, so noisy all night (even in Juneau!). TV reception quit, that hotel could not fix. Their solution was to leave it broken until after I left. They had other rooms. I didn't make a big deal out of it, as I was using my ipad anyway. But bad service.... More

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Juneau99801, Owner at Prospector Hotel, responded to this review

Thank you for your review and recent stay. I'm sorry that your stay wasn't up to your expectation. I understand that the tv broke and the staff wasn't able to repair. I'm glad they offered you another room with a working tv, I will discuss the option of switching out the tv instead of offering to relocate you. Many of... More

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Additional Information about Prospector Hotel

Also Known As:
Prospector Hotel Juneau
Prospector Hotel Juneau, Alaska
Address: 375 Whittier St., Juneau, AK 99801-1781
Location: United States > Alaska > Juneau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #14 of 16 hotels in Juneau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Prospector Hotel 3*
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