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Captain's Choice Motel

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108 Second Ave. N, Box 392, Haines, AK 99827
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1 room 1 guest
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (14)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (13)
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Alaska
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First of all, the photo up there? It's not the Captain's Choice. It's a bar and restaurant across the street....with that said, the CC is a very basic room. It was clean and somewhat comfortable. I just needed a place for the night while I waited for the Ferry. Besides smelling really weird, it was fine. The front desk staff... More 

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South Bend IN
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booked this hotel 6 months in advance which is necessary as there are so few nice places to stay in this area. Had it booked for 2 nights but it was so bad we only stayed 1 night. A new hotel called Aspen Hotel, a chain, opened in June and had room so we moved there for the second night.... More 

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Louisville
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: It is well located just off the main street and the center of town. Nice view down onto the water. Easy car rental and helpful staff (although the rental period is strictly from 9 am to 9 am, so when we arrived 20 hours late due to air travel problems, the car was almost useless. Too bad, because on... More 

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Managing_Member, Manager at Captain's Choice Motel, responded to this review

We are happy to hear you enjoyed your visit to Haines, and found our car rental and shuttle service to be easy. We understand the WiFi at times can be a bit shaky & limited which is due to our remote location. We will take all of your comments into consideration and appreciate your feedback. More 

Madison, NH
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 25, 2015

A great stay from beginning to end. We were picked up at the ferry as planned at no extra cost. That is an important service in Haines as the ferry is 4 miles from town. We arrived early so our room was not ready but they stored our luggage and we walked around town and got lunch. The room was... More 

Was this review helpful? Yes 1
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We appreciate your kind words about our hotel. Our free shuttle service is an extra amenity we like to provide our guest to ensure a worry free stay. We do appreciate the feedback and will look into alternative breakfast options. Thank you for your feedback. More 

Kernersville, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2015

My wife son and I spent 2 delightful days in Haines staying at the Captain's Choice. The facilities are a bit dated, but very clean and serviceable. Hey this ain't Seattle! The views from the deck are the best. We saw many bald eagles (9 at one time) circling overhead and sitting on the nearby trees. The staff was very... More 

Was this review helpful? Yes 1
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We are glad your wife and yourself found our rooms to be clean and comfy. We are excited to hear you had the opportunity to see our local bald eagles and enjoyed the view from the deck. Please visit us again soon. More 

Irvine, California USA
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed July 2, 2015

We arrived by cruise ship and rented a car for the day to drive along the Haines Highway. Got a Ford Expedition with about 150k and some good size dents (so they didn't worry too much about that sort of thing). Price was good. Paperwork was fast. Windows a bit dirty, but we took care of that. They will pick... More 

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Managing_Member, Manager at Captain's Choice Motel, responded to this review

David thank you for your feedback. We are glad you enjoyed your rental vehicle. We pride ourselves in providing these amenities to our guests so your feedback is very important to us. We look forward to your next visit. More 

Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 25, 2015

The room was clean, and warm. Bar was nice, friendly bartender. Parking is very limited for large vehicles, which was a bit of an issue for us, but if you're driving a regular car or truck I imagine it would be fine. Although I recommend calling ahead if you do have a large vehicle to avoid the otherwise polite front... More 

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Managing_Member, Manager at Captain's Choice Motel, responded to this review

We appreciate the feedback. We are happy to hear you enjoyed your stay and found our rooms to be clean. We apologize if our front desk was less than courteous. We will look into future accommodations for larger vehicles. Come see us again soon. More 

Seward, Alaska
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 22, 2015

This a great place to stay in Haines. Walking distance to anywhere in the middle of town. Everyone there is so friendly. The view from the property is amazing. I enjoyed the nighttime ambiance in the bar as well. Room was clean and pleasant. One thought: breakfast. Didn't enjoy the Styrofoam cups for coffee or juice. And would prefer milk... More 

Was this review helpful? Yes
Managing_Member, Manager at Captain's Choice Motel, responded to this review

Thank you so much for sharing your positive experience with us. We appreciate your feedback, as it assists us in bettering our services and keeping up our goal, which is customer satisfaction. Please visit us again. More 

Anchorage, Alaska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 9, 2015

We arrived in Haines about 5 pm on Sunday evening. The reception staff was very friendly. The rooms were very clean although a little worn. Beds were comfortable and the view is fantastic. They had good suggestions about places to eat since many of the restaurants are closed in winter.

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2014

we stayed one night. The carpet was old, worn and completely filthy. The bathroom was so dirty I had to get some cleaner and clean it myself before we could use it. Hair and dirt all over it. Disgusting and I will never stay here again. I even took a picture to prove it.

Was this review helpful? Yes 1
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