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Captain's Choice Motel

108 Second Ave. N, Box 392, Haines, AK 99827
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1 room 1 adult
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98 Reviews from our TripAdvisor Community

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New York
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed November 16, 2015 via mobile

Although our trip was short, and if we ever had a choice we would choose somewhere else to stay. The walls were insanely thin and we could hear our neighbour. TV was small and old. The bathroom was neat but the bathtub had a couple of hairs in it which was really gross. The soap didn't smell good at all.... More 

Helpful?
Thank Lynne R
Axbridge
Level Contributor
113 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed October 12, 2015

We stayed here for 2 nights in late september. On arrival we were pointed in the general direction of our room which luckily was on the same level as Reception and had views across the harbour. The room was dated and basic but fortunately was clean. Haines is a small town and the motel is within easy walking distance of... More 

Helpful?
Thank LadyGAxbridge
Minnesota
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed September 23, 2015

The hotel is very dated but the staff is very nice. We arrived late from the ferry. There were no parking spots left when we arrived but we could park in a lot across the street. The view from our room was beautiful. The room itself was very dated the decor was straight out of the 1970s. The lounge looked... More 

Helpful?
Thank Mnsightseer
Alaska
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 30, 2015

First of all, the photo up there? It's not the Captain's Choice. It's a bar and restaurant across the street....with that said, the CC is a very basic room. It was clean and somewhat comfortable. I just needed a place for the night while I waited for the Ferry. Besides smelling really weird, it was fine. The front desk staff... More 

Helpful?
1 Thank herleyberley
Managing_Member, Manager at Captain's Choice Motel, responded to this review

Thank you for your feedback. We are happy to hear you were able to use the lounge which provides internet and were in walking distance from other local establishments. We would be happy to accommodate you again soon. More 

South Bend IN
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 29, 2015

Booked this hotel 6 months in advance which is necessary as there are so few nice places to stay in this area. Had it booked for 2 nights but it was so bad we only stayed 1 night. A new hotel called Aspen Hotel, a chain, opened in June and had room so we moved there for the second night.... More 

Helpful?
1 Thank SouthBendINBob
Managing_Member, Manager at Captain's Choice Motel, responded to this review

Thank you for your feedback. We are sorry to hear the rooms were not satisfactory. We do try to maintain our rooms and provide comfortable accommodations. More 

Louisville
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed August 23, 2015

Pros: It is well located just off the main street and the center of town. Nice view down onto the water. Easy car rental and helpful staff (although the rental period is strictly from 9 am to 9 am, so when we arrived 20 hours late due to air travel problems, the car was almost useless. Too bad, because on... More 

Helpful?
Thank boulderguy37
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We are happy to hear you enjoyed your visit to Haines, and found our car rental and shuttle service to be easy. We understand the WiFi at times can be a bit shaky & limited which is due to our remote location. We will take all of your comments into consideration and appreciate your feedback. More 

Madison, NH
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 25, 2015

A great stay from beginning to end. We were picked up at the ferry as planned at no extra cost. That is an important service in Haines as the ferry is 4 miles from town. We arrived early so our room was not ready but they stored our luggage and we walked around town and got lunch. The room was... More 

Helpful?
1 Thank lberg13
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We appreciate your kind words about our hotel. Our free shuttle service is an extra amenity we like to provide our guest to ensure a worry free stay. We do appreciate the feedback and will look into alternative breakfast options. Thank you for your feedback. More 

Kernersville, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2015 via mobile

My wife son and I spent 2 delightful days in Haines staying at the Captain's Choice. The facilities are a bit dated, but very clean and serviceable. Hey this ain't Seattle! The views from the deck are the best. We saw many bald eagles (9 at one time) circling overhead and sitting on the nearby trees. The staff was very... More 

Helpful?
1 Thank djewell48
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We are glad your wife and yourself found our rooms to be clean and comfy. We are excited to hear you had the opportunity to see our local bald eagles and enjoyed the view from the deck. Please visit us again soon. More 

Irvine, California USA
Level Contributor
107 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed July 1, 2015

We arrived by cruise ship and rented a car for the day to drive along the Haines Highway. Got a Ford Expedition with about 150k and some good size dents (so they didn't worry too much about that sort of thing). Price was good. Paperwork was fast. Windows a bit dirty, but we took care of that. They will pick... More 

Helpful?
Thank David-IrvineCA
Managing_Member, Manager at Captain's Choice Motel, responded to this review

David thank you for your feedback. We are glad you enjoyed your rental vehicle. We pride ourselves in providing these amenities to our guests so your feedback is very important to us. We look forward to your next visit. More 

Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 24, 2015 via mobile

The room was clean, and warm. Bar was nice, friendly bartender. Parking is very limited for large vehicles, which was a bit of an issue for us, but if you're driving a regular car or truck I imagine it would be fine. Although I recommend calling ahead if you do have a large vehicle to avoid the otherwise polite front... More 

Helpful?
Thank Radar_40
Managing_Member, Manager at Captain's Choice Motel, responded to this review

We appreciate the feedback. We are happy to hear you enjoyed your stay and found our rooms to be clean. We apologize if our front desk was less than courteous. We will look into future accommodations for larger vehicles. Come see us again soon. More 

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