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All 5 Girdwood accommodations

Alta House Chalets

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Alta House Chalets
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14 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed August 12, 2014 via mobile

My fiance, mother and I called Alta House when our other accommodations fell through.The woman we spoke to was very accommodating and although the chalet was a little more than we were expecting to pay the house and hot tub were also more than we expected.also there was construction going on at the house next door a privacy fence between... More

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Medford, Oregon
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 5, 2014

Unfortunately my stay left a lot to be desired. Upon check-in, I was told (for the first time) the cabins do NOT come with any internet connection and it would be extra if I wanted it. I wasn't too happy about that, but I said ok, I guess I shouldn't have assumed. So I said I would pay for it,... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2014

I've stayed with Alta House vacation rentals for the last ten years and it's always been a fabulous experience. I can't imagine what happened with Heather99999? In fact, I first rented from Tanya when my son was 12 and now he rents from Alta House on his own! We just returned from another fantastic stay over the 4th of July... More

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Tauranga, New Zealand
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 17, 2014 via mobile

Do not trust these people. We booked accommodation 6 weeks prior to our trip. Payment was taken from our credit card and confirmation email received. A few days prior to our trip we got a very callous email informing us that our booking had been cancelled. Angry and frustrated. No help on phone. No offer of arranging other accommodation. We... More

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Fairbanks, Alaska
2 reviews
5 of 5 stars Reviewed September 26, 2012

I was very excited to stay in the Olympic Condo while traveling around Anchorage, Girdwood and Whittier and was very pleased by the end of our two night stay. For the same price as a two bed room in the middle of Anchorage, this alternative lodging was a great change of pace with highly superior scenery. I live in a... More

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Tanya L, Owner at Alta House Chalets, responded to this review

Carson, Thank you for coming to stay with us! It sounds like you really enjoyed the atmosphere and found yourself some true relaxation. We're always happy to do what we can to ensure you have a wonderful time, so I'm glad the staff was so helpful in planning some great activities. Come see us again whenever you come back this... More

1 review
5 of 5 stars Reviewed September 23, 2012 via mobile

I called on short notice inquiring about the alta house chalet and to my luck it was available. The customer service over the phone was amazing, they answered all my questions and patched everything together. Upon arriving I met with Linda who gave me the run down of checking in and also gave me suggestions for things that were going... More

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Tanya L, Owner at Alta House Chalets, responded to this review

I'm glad to hear that we were able to get you into the Chalet on such short notice! One of our main goals is to make everything as easy as possible so you can relax and fully enjoy your stay, so I'm glad the staff took great care of you. I'll be sure to pass your kind words on to... More

Seattle, Washington
1 review
5 of 5 stars Reviewed August 6, 2012

Alta House Chalets were clean and comfortable and the customer service was very good. They helped with deciding which rental would be best and responded quickly when I requested an extra comforter (I need two just for myself!) The Village properties are great for family members to have their own units and still be close together. I liked the privacy... More

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Tanya L, Owner at Alta House Chalets, responded to this review

Thanks for checking us out! We're happy to have been able to provide a comfortable alternative to you and your family, rather than simply staying in a hotel. We're always happy to accommodate requests like an extra comforter, too. We can't have you shivering, now can we? Your great review is much appreciated, and we'd love to see you again... More

Denali National Park and Preserve, Alaska
Senior Contributor
36 reviews 36 reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 24, 2012 via mobile

After shelling out over 1k to stay in a tiny guest apartment for a long weekend, I was hopeful that all would be ok. The website said all units come equipped with everything you need...not the case. There were no extra towels, no cookware, no toilet paper or paper towels...nothing. Between the exposed tacks in the floor that cut our... More

Was this review helpful? Yes 4
Tanya L, Owner at Alta House Chalets, responded to this review

I'm very sorry to hear that you weren't pleased with your stay earlier this year. You should have been equipped with all you needed in your unit, and I can certainly address this with the staff to make sure this kind of thing doesn't happen. I appreciate you bringing your concerns to the attention of our front desk, but I'm... More

Richmond, Virginia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2012

Very clean accommodations. It rained our entire stay so having a great place to stay was key. Great customer service. everyone was helpful and smiling even at 11:30 at night when I managed to lock myself out of the house. The gal came over on her bike! How cool is that?

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Tanya L, Owner at Alta House Chalets, responded to this review

Thank you for coming to stay with us a few months ago! We pride ourselves on the top notch service we provide to our guests, and I'm very happy to hear that you experienced that. Although it rained your entire stay, but it sounds like you made the best of it. Come see us again sometime, and we'll all hope... More

Kailua-Kona, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2010

We stayed at the Alta House Chalet, the largest property that the company maintains in Girdwood, Alaska. We had such a great time. I was visiting with my wife and we met some of her friends from Anchorage for the weekend in Girdwood. The town itself is wonderful - it is just large enough to have plenty to do but... More

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Additional Information about Alta House Chalets

Address: PO Box 1303, Girdwood, AK 99587
Location: United States > Alaska > Girdwood
Number of rooms: 7

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