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All 10 Aitutaki hotels

Aitutaki Lagoon Resort & Spa

4.0 of 5 Resort   |   Motu Akitua | Aitutaki Lagoon, Cook Islands
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Ranked #7 of 10 hotels in Aitutaki
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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431 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Beautiful place and accomodation (even if it needs some renovation); food very good, unfortunately the staff ( not everybody but the 90% of them) was completely unfriendly and behaviour as a 1 star motel:not smiling when you aked something, not friendly with people coming from outside, completely not professional, the worst experience in a 5 stars hotel. Moreover bedclothes not... More

Was this review helpful? Yes 4
New Zealand
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The resort is in the most stunning location - we found it when we were cycling one day. As we were looking for somewhere special for dinner on our last evening we decided to go to the hotel to book for that evening ... and possibly a location to stay on our next trip. The greeting we got at reception... More

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are interested in staying in Aitutaki then this is the place! Forget about the amazingly friendly staff ,beautiful food and the luxuriously beautiful rooms! This resort is perched right on the edge of the most breathtaking lagoon I have ever laid eyes on! Every year we travel to a different tropical island ( e.g Maldives, fiji ,Vanuatu ,bora... More

Was this review helpful? Yes 4
Red Hill South, Australia
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel and spa was just not delivering on any aspect of its core business and we decided it had been a huge waste of time, money and effort to get there. When we decided to leave two days before our booking, noone from the hotel asked us why or showed in any interest in our departure. Over water bungalows... More

Was this review helpful? Yes 6
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I understand that the island it's expensive but the service & food we get while we were there isn't worth the price. I will never go back there at all. The location of the resort is in a very windy area also so it wasn't nice at all. One thing that we like the most was that the rooms are... More

Was this review helpful? Yes 9
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We just stayed here for our honeymoon and yes the location is fantastic but everything else was a let down. Don't be fooled this is not a 5 star resort and if the truth was told it's not even a 4 star. If you want a good hotel on the Island then stay at the pacific resort. The staff and... More

Was this review helpful? Yes 9
Auckland Region, New Zealand
19 reviews 19 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Sad to say that the recent trip to Aitutaki Lagoon and Spa was not up to the standard expected for the price of this resort. Very average accommodation, linen below average, almost past it's use by date. Food, only once did we dine at night as the experience was very very bad, a piece of steak on a plate, not... More

Was this review helpful? Yes 7
Auckland Region, New Zealand
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location & lagoon is great - up there with Bora Bora, however the resort is in dire need of refurbishment - especially the overwater bungalows - ours had a rotten balcony which broke & gave way & could have caused serious damage if we had fallen on to the coral below. The biggest concern is the level of service... More

Was this review helpful? Yes 6
Auckland Region, New Zealand
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is our first time to Aitutaki & wanted to visit, have a meal and look around, to see if we wanted to stay here next time. The first time we attempted to go, the boatman told us visiting was from 2pm. The next day (Saturday) the boatman ferried us across only for the reception to tell us we could... More

Was this review helpful? Yes 4
Buchs Aargau, Switzerland
Top Contributor
57 reviews 57 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we did the Lagoon tour in May 13, we picked up a honeymoon couple from the Resort. We found it nice looking and decided to go for dinner. When we arrived at the boat passage in the dark it was empty, we weren't sure if the promised boat will bring us to the motu. It finally did, but when... More

Was this review helpful? Yes 3
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Additional Information about Aitutaki Lagoon Resort & Spa

Address: Motu Akitua | Aitutaki Lagoon, Cook Islands
Phone Number:
Location: Cook Islands > Southern Cook Islands > Aitutaki
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Aitutaki Lagoon Resort & Spa 4*
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Also Known As:
Aitutaki Lagoon Resort And Spa
Aitutaki Lagoon Hotel Aitutaki
Aitutaki Lagoon Resort Spa
Lagoon Resort Aitutaki

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Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
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Official Description (provided by the hotel)
The only private island resort in the Cook Islands.It is the only Cook Islands resort to offer that invention of incurable romantics ~ the Overwater Bungalow.And it is the only resort on Aitutaki with a truly Polynesian flavour, so you can truly savour what the South Pacific is famous for. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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